Why Book With Riviera Travel, The Riviera Travel Difference
Our Tour Managers and Cruise Directors are the best you’ll find on any escorted tour or river cruise. Some have been with us for a staggering twenty years! So it goes without saying they are passionate about travel. Get to know some of our Tour Managers here.
We’ve been delighting customers for 36 years and have been consistently recognised for exceptional customer service and first-class products. Read more about the awards we’ve won here.
Take a look at our testimonials to see what our customers say about taking a holiday with Riviera Travel. From itinerary highlights to charming tour managers and hotel comforts.
Your holiday the Riviera Travel way
Five great reasons to choose Riviera Travel
The very best hand-crafted holidays
The very best hand-crafted holidaysMore people recommend Riviera Travel than any other operator.
For 36 years our experts have been bringing to life the world’s most fascinating destinations. Like you, we love to travel and we are passionate about what we do. We personally select every aspect of your holiday and we are dedicated to ensuring that the content and detail of each itinerary is thoughtfully balanced, so there’s time for you to explore at a relaxing pace.
We offer you a superb choice of holidays but we also ensure each of these has been honed to perfection. Our focus is on quality not quantity.
The best tour managers and knowledgeable local guides
Truly authentic experiences
Truly authentic travel experiences
Happy in every sense or your money back
If you’re not satisfied with your holiday we guarantee we’ll offer you a full refund.
We are so confident in the quality of our holidays that we guarantee if you’re not happy by Day Two we’ll bring you home and offer you a full refund too.
Since our inception in 1984, we have been consistently recognised for outstanding service, value and quality and for seven years Which? has awarded us the highly coveted Recommended Provider status. We genuinely care about making your holiday the best it can be and an obsession for the very best customer service is in our DNA. Our friendly and experienced reservations team make every effort to get to know you by name and your preferences by heart. They are not restrained by targets, they just offer superb customer service, the way it should be.
Unbeatable value
Award-winning reputation
Value for money guaranteed
Value for money guaranteedIf you find the same holiday at a lower price we guarantee we’ll refund the difference.
Our mission is to make discovery affordable and accessible. We are passionate about quality and we also recognise that every moment of your holiday is precious – that’s why Riviera Travel offers unbeatable value. Compare the quality and prices of everything we offer – so much is included and you won’t find better for less.
Price protection
When you book early, you’re guaranteed the very best prices and availability. And should the cost of your holiday go down after you’ve booked, rest assured we’ll always pass the benefit on to you.
No hidden extras
Our holiday prices are clear and transparent and we never compromise on quality. There are no surcharges and no hidden extras. The price you see is the price you’ll pay.
Frequently asked questions
How do I make a booking?
You can make a booking on our website – simply select the tour you wish to book and click 'Book Now'. On some holidays we need to request flight seats – these are also bookable on-line but we will not take any payment from your card or confirm your booking until we have secured your flights. We will send you confirmation once this has been done. Alternatively, simply telephone our Reservations Team on 01283 742 317 - Opening hours are 9.00am to 7.00pm, Monday to Friday, 9.00am to 5.00pm on Saturday, and 10:00am to 4:00pm on Sunday.
Is my money protected?
We are fully bonded with the CAA and ABTA so you can rest assured that your money is safe in any eventuality.
All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate
What’s included on my holiday?
Our fully comprehensive itineraries include all of the ‘must see’ sights and experiences your selected destination offers. Many operators sell these as ‘options’ – but on a Riviera holiday you will miss nothing of importance. We do not sell you lots of additional excursions that just add to your overall costs. For specific details of what is included, please see the relevant tour page.
Should I book my holiday before Brexit or wait until after?
Riviera Travel have been in business for 36 years and are fully bonded members of ABTA and ATOL so when you book with Riviera Travel you can do so with complete peace of mind. The price you pay won’t change after you have booked, there is no benefit in booking late but by booking early, you guarantee the best choice.
Happy in every sense or your money back - details
To qualify you must raise your concerns with the Riviera Travel tour manager or cruise director and state your intention to take advantage of this guarantee within the first 24 hours of your holiday, and they will endeavour to resolve any issues. If by the end of Day Two a solution cannot be reached, Riviera Travel will arrange and cover the cost for you to return to the starting point of your holiday arrangements with us from the next available location. We will also refund the total cost of your Riviera Travel holiday, although no refunds will be made for any additional costs incurred such as overnight hotels, airport travel, insurance etc.
The guarantee does not affect standard booking conditions or pre-departure cancellation policy and is superseded by our European River Cruise Assurance where relevant. Valid on holidays of 8 days or more. Further terms and conditions may apply.
