Why Book With Riviera Travel, The Riviera Travel Difference
Our Tour Managers and Cruise Directors are the best you’ll find on any escorted tour or river cruise. Some have been with us for a staggering twenty years! So it goes without saying they are passionate about travel. Get to know some of our Tour Managers here.
We’ve been delighting customers for 35 years and have been consistently recognised for exceptional customer service and first-class products. Read more about the awards we’ve won here.
Take a look at our testimonials to see what our customers say about taking a holiday with Riviera Travel. From itinerary highlights to charming tour managers and hotel comforts.
The Riviera Travel Difference
Meticulously crafted itineraries
Every itinerary has been thoughtfully crafted by our experts and provides fascinating perspectives on the culture, history, gastronomy, art and architecture of the places we visit. And much like a well-told story, every detail is carefully considered, from the stops we make to the routes we take. We ensure there’s free time, so you can continue exploring at your own pace.
The best tour managers & guides
Ancient ruins, historic towns and unfamiliar landscapes all come to life in the company of our local guides and tour managers. Our specialists were chosen not only for their wealth of knowledge, but also their flair for engaging audiences and sharing eye-opening insights. It’s like travelling with a friend who happens to know the secrets of every destination.
Award winning reputation
Our commitment to quality, thoughtfulness and value are our guaranteed hallmarks. And we are proud to currently hold two Which? Recommended Provider awards: Escorted Tour Provider and River Cruise Provider. This is reflected in the fact that 99% of our customers have said they would book with us again, as identified by independent reviewer, Reevoo. We’re also consistently recognised by customers and the industry for outstanding service and value for money – most recently being awarded ‘Best Value for Money’ by Travel Weekly. Read more about our awards and accolades here.
Stays with a special touch
Our carefully chosen accommodation is primarily rated four stars and is well-located. We tend to work with privately owned hotels that offer something special, be it a rooftop bar with panoramic views or a delightful position close to the old town centre,
Your comfort is assured
Enjoy scheduled flights from a choice of airports across the UK or Eurostar travel with regional rail connections to London on selected tours within Europe. You have the option to upgrade to economy or business class on many long-haul flights. On arrival we continue by comfortable, air-conditioned coaches. On longer journeys, internal flights or train travel are included to make the most of our time.
Our unique style
Perhaps our most distinguishing feature is the care we show our customers. We’re a friendly team who are passionate about travel and genuinely care about making your holiday the best it can be. We make every effort to get to know you by name and your preferences by heart. We listen and take on board your feedback for future improvements. And if anything does go wrong, we promise to put it right. After all, we would love you to come back again – as most of our customers do.
Personalised experiences
Our experts have gone to great lengths to curate each holiday, so you enjoy the very best of your chosen destination. To enhance your experience, we offer hand-picked highlights which you may wish to add to your holiday. And to make your holiday extra special, we offer upgrades and extensions as well.
Our Price Promise
We guarantee there are never any hidden charges or fees to be added later, so the cost will never increase no matter what happens after you book. We don’t automatically include gratuities like other companies, so the choice is entirely yours. And what’s more, if we reduce the price and you’ve already booked, we’ll reduce your price too – what could be fairer than that? Read the promise in full below.
Our Brexit Reassurance
With the UK’s withdrawal from the EU now looking like being delayed until at least 31st October, there’s no need to let any uncertainties ruin your holiday plans. The Government has confirmed that there will be no disruption to flights, and travellers will not need a visa, however we have created a brief guide to help answer some questions you may have.
Our Promise to You
So much more included
Every day brings new opportunities for discovery – insightful guided tours and visits are included, often with an expert local guide, to share eye-opening insights and give you a full experience of your destination.
Fully bonded by ABTA & ATOL for complete peace of mind
We’ve been in the business for 35 years and we have a reputation you can trust. What’s more we’re fully bonded members of ABTA and ATOL. This means that in the unlikely event that your flights are cancelled, you’ll receive 100% of your money back. What’s more, if it’s your return flight that’s affected, we guarantee to get you home at no extra cost.
Prices that feel just right
Call us old fashioned, but we believe your holiday should be fairly prices without any compromise on quality. That’s why we don’t discount our prices, why there are no seasonal sales and why there are no deals for booking early or late. This means you can book today with confidence knowing that you’re always getting the very best value with honest and straightforward prices all year round.
Frequently Asked Questions
How do I make a booking?
You can make a booking on our website – simply select the tour you wish to book and click 'Book Now'. On some holidays we need to request flight seats – these are also bookable on-line but we will not take any payment from your card or confirm your booking until we have secured your flights. We will send you confirmation once this has been done. Alternatively, simply telephone our Reservations Team on 01283 742 300 - Opening hours are 9.00am to 7.00pm, Monday to Friday and 10:00am to 4:00pm, Saturday and Sunday.
Is my money protected?
We are fully bonded with the CAA and ABTA so you can rest assured that your money is safe in any eventuality.
What’s included on my holiday?
Our fully comprehensive itineraries include all of the ‘must see’ sights and experiences your selected destination offers. Many operators sell these as ‘options’ – but on a Riviera holiday you will miss nothing of importance. We do not sell you lots of additional excursions that just add to your overall costs. For specific details of what is included, please see the relevant tour page.
Should I book my holiday before Brexit or wait until after?
Riviera Travel have been in business for 35 years and are fully bonded members of ABTA and ATOL so when you book with Riviera Travel you can do so with complete peace of mind. The price you pay won’t change after you have booked, there is no benefit in booking late but by booking early, you guarantee the best choice.
Where can we take you?
For help in deciding where to go, call one of our team on:
01283 742 300
Mon-Fri 9am-7pm & Sat-Sun 10am-4pm
Email: info@rivieratravel.co.uk
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