- Travel Advice
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- Health & Medication Advice
- Passengers with Reduced Mobility
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- Deposit Information
- How To Book & Payment Methods
- Eurostar & Connecting Rail
- Regional Rail Supplements For Eurostar Tours & River Cruises
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Deposit Information
Below is a list of deposits that will need to be paid when booking online, by booking form or by telephone. Please note this price does not include travel insurance. Please note that deposits are non-refundable. For more detailed information please refer to our Booking Conditions.
| Holiday Type/Specific Tour | Amount |
|---|---|
| Paris & Bruges | £50pp |
| Short Breaks & European Tours | £100pp |
| Middle East Tours | £100pp |
| Worldwide Destinations | £200pp |
| Small Ship Cruises & Queen Mary 2 Transatlantic Crossings | £300pp |
| Canada | £350pp |
| New Zealand | £500pp |
| River & Yacht Cruises | £250pp |
| Tall Ship Cruising | £500pp |
| Antarctica | £1,200pp |
| £500pp |
Cabins
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Hotel Kaos exterior | Photo by Customer Name
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MS Charles Dickens
Why we love this ship
Launched in 2015, this five-star ship was specially commissioned and designed just for us by one of Europe’s most experienced and respected ship builders. Constructed to the highest standards of comfort, design and security, you can relax into your luxurious surroundings after each day’s sightseeing with peace of mind. With 35 crew members serving just 140 guests, you’ll receive first class service at every moment.
The on-board experience
Quality dining is an integral part of your cruise experience and the superb cuisine is prepared on-board by our dedicated and talented chefs. Take the early riser’s breakfast or enjoy a heartier option at the sumptuous full breakfast buffet. Enjoy the comprehensive lunch buffet, but be sure to make room for afternoon tea and the chef’s special patisserie. The day’s culinary highlight is the splendid four-course dinner. Menus include a mix of international classics and dishes that reflect the regions we pass, with hand-picked selections from local markets. We are able to provide for vegetarian, gluten-free, low-sugar, lactose-free and vegan diets - just let us know in advance.
This ship is well-equipped with the following facilities for your convenience, comfort and entertainment:
- Elegant restaurant
- Lounge & bar with panoramic windows
- Open kitchen bistro
- Lift between middle and upper decks
- Sun deck with comfy chairs & sun loungers
- Splash pool, putting green & giant chess board
- Free tea & coffee station
- Free Wi-Fi
- Laundry service
- Sauna, fitness equipment & hairdressing service
- Boutique gift shop
- Air conditioning throughout
Your cabin
The beautifully designed cabins and suites on the MS Charles Dickens all have hotel-style beds, crisp cotton linen and your choice of soft or firm pillows, a private bathroom with shower, endless hot water, fluffy towels and complimentary toiletries. With free Wi-Fi, individually controlled air conditioning, a flat-screen TV, hairdryer, safe and telephone, you’ll have everything you need for a relaxing stay. There are even facilities for making tea and coffee with the well-loved brands you’re used to at home.
Cabin sizes range from 14 square metres to 22.8 square metres. All middle and upper deck cabins boast floor-to-ceiling sliding doors with a Juliet balcony, whilst the deluxe suites offer a small, private balcony for you to sit outside and watch the world go by.
MS Emily Brontë
Why we love this ship
The five-star, Swiss-built MS Emily Brontë is quickly becoming one of our most popular river cruising vessels. Designed solely with our customers in mind, this luxury floating hotel is the perfect setting to relax and unwind after a day of sightseeing. Exceptional creativity from Europe’s finest design studio has produced a masterpiece of on-board style and comfort. With 44 crew members serving just 169 guests, you’ll receive first class service at every moment.
The on-board experience
Quality dining is an integral part of your cruise experience and the superb cuisine is prepared on-board by our dedicated and talented chefs. Take the early riser’s breakfast or enjoy a heartier option at the sumptuous full breakfast buffet. Enjoy the comprehensive lunch buffet, but be sure to make room for afternoon tea and the chef’s special patisserie. The day’s culinary highlight is the splendid four-course dinner. Menus include a mix of international classics and dishes that reflect the regions we pass, with hand-picked selections from local markets. We are able to provide for vegetarian, gluten-free, low-sugar, lactose-free and vegan diets - just let us know in advance.
This ship is well-equipped with the following facilities for your convenience, comfort and entertainment:
- Elegant restaurant
- Open-kitchen bistro
- Lounge & bar
- Lift between accommodation decks
- Sun deck with comfy loungers & chairs
- Splash pool & putting green
- Free tea & coffee station
- Free Wi-Fi
- Laundry service
- Nail salon & hairdressing service
- Boutique gift shop
- Air conditioning throughout
Your suite
On this all-suite ship, the beautifully designed, spacious rooms all have hotel-style beds, crisp cotton linen and your choice of soft or firm pillows, a private bathroom with shower, endless hot water, fluffy towels and complimentary toiletries. With free Wi-Fi, individually controlled air conditioning or heating, a flat-screen TV, hairdryer, safe and telephone, you’ll have everything you need for a relaxing stay. There are even facilities for making tea and coffee with the well-loved brands you’re used to at home.
Suite sizes range from 16 square metres to a staggering 25 square metres. All middle and upper deck suites boast floor-to-ceiling sliding doors with a Juliet balcony, whilst the deluxe balcony suites offer a private balcony for you to sit outside and watch the world go by.
MS Jane Austen
Why we love this ship
Launched in 2015 and built just for us by one of the world’s most experienced luxury river ship builders, this vessel is a favourite with our clients as it guarantees a relaxing, comfortable and enjoyable river cruising experience. With 35 crew members serving just 140 guests, you’ll receive first class service at every moment of your stay on this elegant, floating hotel.
The on-board experience
Quality dining is an integral part of your cruise experience and the superb cuisine is prepared on-board by our dedicated and talented chefs. Take the early riser’s breakfast or enjoy a heartier option at the sumptuous full breakfast buffet. Enjoy the comprehensive lunch buffet, but be sure to make room for afternoon tea and the chef’s special patisserie. The day’s culinary highlight is the splendid four-course dinner. Menus include a mix of international classics and dishes that reflect the regions we pass, with hand-picked selections from local markets. We are able to provide for vegetarian, gluten-free, low-sugar, lactose-free and vegan diets - just let us know in advance.
This ship is well-equipped with the following facilities for your convenience, comfort and entertainment:
- Restaurant & lido bar
- Lounge & bar with panoramic windows
- Lift between middle and upper decks
- Sun deck with comfy chairs & loungers
- Splash pool, putting green & giant chess board
- Free tea & coffee station
- Sauna, steam room & fitness equipment
- Hairdressing service
- Laundry service
- Boutique gift shop
- Air conditioning throughout
Your cabin
The beautifully designed cabins and suites on-board the MS Jane Austen all have hotel-style beds, crisp cotton linen and your choice of soft or firm pillows, a private bathroom with shower, endless hot water, fluffy towels and complimentary toiletries. With free Wi-Fi, individually controlled air conditioning or heating, a flat-screen TV, hairdryer, safe and telephone, you’ll have everything you need for a relaxing stay. There are even facilities for making tea and coffee with the well-loved brands you’re used to at home.
Cabin sizes range from 15 square metres to 22.5 square metres. All middle and upper deck cabins boast floor-to-ceiling sliding doors with a Juliet balcony. For added space and luxury, treat yourself to a stay in one of the fabulous deluxe suites.
MS Oscar Wilde
Why we love this ship
We are delighted to present the brand new, five-star MS Oscar Wilde – a truly world-class vessel. Designed solely with our customers in mind, this luxury floating hotel is the perfect setting to relax and unwind after a day of sightseeing. Exceptional creativity from Europe’s finest design studio has produced a masterpiece of on-board style and comfort. With 44 crew members serving just 169 guests, you’ll receive first class service at every moment.
The on-board experience
Quality dining is an integral part of your cruise experience and the superb cuisine is prepared on-board by our dedicated and talented chefs. Take the early riser’s breakfast or enjoy a heartier option at the sumptuous full breakfast buffet. Enjoy the comprehensive lunch buffet, but be sure to make room for afternoon tea and the chef’s special patisserie. The day’s culinary highlight is the splendid four-course dinner. Menus include a mix of international classics and dishes that reflect the regions we pass, with hand-picked selections from local markets. We are able to provide for vegetarian, gluten-free, low-sugar, lactose-free and vegan diets - just let us know in advance.
This ship is well-equipped with the following facilities for your convenience, comfort and entertainment:>
- Elegant restaurant
- Open-kitchen bistro
- Lounge & bar
- Lift between accommodation decks
- Sun deck with comfy loungers & chairs
- Splash pool & putting green
- Free tea & coffee station
- Free Wi-Fi
- Laundry service
- Nail salon & hairdressing service
- Boutique gift shop
- Air conditioning throughout
Your suite
On this all-suite ship, the beautifully designed and spacious rooms all have hotel-style beds, crisp cotton linen and your choice of soft or firm pillows, a private bathroom with shower, endless hot water, fluffy towels and complimentary toiletries. With free Wi-Fi, individually controlled air conditioning or heating, a flat-screen TV, hairdryer, safe and telephone, you’ll have everything you need for a relaxing stay. There are even facilities for making tea and coffee with the well-loved brands you’re used to at home.
Suite sizes range from 16 square metres to a staggering 25 square metres. All middle and upper deck suites boast floor-to-ceiling sliding doors with a Juliet balcony, whilst the deluxe balcony suites offer a private balcony for you to sit outside and watch the world go by.
MS Robert Burns
Why we love this ship
We are delighted to present the new, five-star MS Robert Burns - a truly world-class vessel. Designed solely with our customers in mind, this luxury floating hotel is the perfect setting to relax and unwind after a day of sightseeing. Exceptional creativity from Europe’s finest design studio has produced a masterpiece of on-board style and comfort. With 44 crew members serving just 169 guests, you’ll receive first class service at every moment.
The on-board experience
Quality dining is an integral part of your cruise experience and the superb cuisine is prepared on-board by our dedicated and talented chefs. Take the early riser’s breakfast or enjoy a heartier option at the sumptuous full breakfast buffet. Enjoy the comprehensive lunch buffet, but be sure to make room for afternoon tea and the chef’s special patisserie. The day’s culinary highlight is the splendid four-course dinner. Menus include a mix of international classics and dishes that reflect the regions we pass, with hand-picked selections from local markets. We are able to provide for vegetarian, gluten-free, low-sugar, lactose-free and vegan diets - just let us know in advance.
This ship is well-equipped with the following facilities for your convenience, comfort and entertainment:
- Elegant restaurant
- Open-ktchen bistro
- Lounge & bar
- Lift between accommodation decks
- Sun deck with comfy loungers & chairs
- Splash pool & putting green
- Free tea & coffee station
- Free Wi-Fi
- Laundry service
- Nail salon & hairdressing service
- Boutique gift shop
- Air conditioning throughout
Your suite
On this all-suite ship, the beautifully designed, spacious rooms all have hotel-style beds, crisp cotton linen and your choice of soft or firm pillows, a private bathroom with shower, endless hot water, fluffy towels and complimentary toiletries. With free Wi-Fi, individually controlled air conditioning or heating, a flat-screen TV, hairdryer, safe and telephone, you’ll have everything you need for a relaxing stay. There are even facilities for making tea and coffee with the well-loved brands you’re used to at home.
Suite sizes range from 16 square metres to a staggering 25 square metres. All middle and upper deck suites boast floor-to-ceiling sliding doors with a Juliet balcony, whilst the deluxe balcony suites offer a private balcony for you to sit outside and watch the world go by.
MS Thomas Hardy
Why we love this ship
The five-star, Swiss-built MS Thomas Hardy is quickly becoming one of our most popular river cruising vessels. Designed solely with our customers in mind, this luxury floating hotel is the perfect setting to relax and unwind after a day of sightseeing. Exceptional creativity from Europe’s finest design studio has produced a masterpiece of on-board style and comfort. With 44 crew members serving just 169 guests, you’ll receive first class service at every moment.
The on-board experience
Quality dining is an integral part of your cruise experience and the superb cuisine is prepared on-board by our dedicated and talented chefs. Take the early riser’s breakfast or enjoy a heartier option at the sumptuous full breakfast buffet. Enjoy the comprehensive lunch buffet, but be sure to make room for afternoon tea and the chef’s special patisserie. The day’s culinary highlight is the splendid four-course dinner. Menus include a mix of international classics and dishes that reflect the regions we pass, with hand-picked selections from local markets. We are able to provide for vegetarian, gluten-free, low-sugar, lactose-free and vegan diets - just let us know in advance.
This ship is well-equipped with the following facilities for your convenience, comfort and entertainment:
- Elegant restaurant
- Open-kitchen bistro
- Lounge & bar
- Lift between accommodation decks
- Sun deck with comfy loungers & chairs
- Splash pool & putting green
- Free tea & coffee station
- Free Wi-Fi
- Laundry service
- Nail salon & hairdressing service
- Boutique gift shop
- Air conditioning throughout
Your suite
On this all-suite ship, the beautifully designed and spacious rooms all have hotel-style beds, crisp cotton linen and your choice of soft or firm pillows, a private bathroom with shower, endless hot water, fluffy towels and complimentary toiletries. With free Wi-Fi, individually controlled air conditioning or heating, a flat-screen TV, hairdryer, safe and telephone, you’ll have everything you need for a relaxing stay. There are even facilities for making tea and coffee with the well-loved brands you’re used to at home.
Suite sizes range from 16 square metres to a staggering 25 square metres. All middle and upper deck suites boast floor-to-ceiling sliding doors with a Juliet balcony, whilst the deluxe balcony suites offer a private balcony for you to sit outside and watch the world go by.
MS William Shakespeare
Why we love this ship
Specially commissioned and designed to our exacting specifications, this vessel is one of the world’s finest river cruise ships. We worked with one of Europe’s most experienced and respected luxury shipbuilders to create the perfect ship. Their exceptional creativity and design has produced a masterpiece of on-board style and comfort. With 35 crew members serving just 140 guests, you’ll receive first class service at every moment.
The on-board experience
Quality dining is an integral part of your cruise experience and the superb cuisine is prepared on-board by our dedicated and talented chefs. Take the early riser’s breakfast or enjoy a heartier option at the sumptuous full breakfast buffet. Enjoy the comprehensive lunch buffet, but be sure to make room for afternoon tea and the chef’s special patisserie. The day’s culinary highlight is the splendid four-course dinner. Menus include a mix of international classics and dishes that reflect the regions we pass, with hand-picked selections from local markets. We are able to provide for vegetarian, gluten-free, low-sugar, lactose-free and vegan diets - just let us know in advance.
This ship is well-equipped with the following facilities for your convenience, comfort and entertainment:
- Elegant restaurant
- Stern bar
- Lounge & bar with panoramic windows
- Lift between middle and upper decks
- Sun deck with comfy chairs & loungers
- Splash pool, putting green & giant chess board
- Free tea & coffee station
- Free Wi-Fi
- Laundry service
- Sauna, fitness equipment & hairdressing service
- Boutique gift shop
- Air conditioning throughout
Your cabin
The beautifully designed cabins and suites all have hotel-style beds, crisp cotton linen and your choice of soft or firm pillows, a private bathroom with shower, endless hot water, fluffy towels and complimentary toiletries. With free Wi-Fi, individually controlled air conditioning or heating, a flat-screen TV, hairdryer, safe and telephone, you’ll have everything you need for a relaxing stay. There are even facilities for making tea and coffee with the well-loved brands you’re used to at home.
Cabin sizes range from 14 square metres to 22.8 square metres. All middle and upper deck cabins boast floor-to-ceiling sliding doors with a Juliet balcony, whilst the deluxe suites offer a small, private balcony for you to sit outside and watch the world go by.
MS William Wordsworth
Why we love this ship
We are delighted to present the brand new, five-star MS William Wordsworth – a truly world-class vessel operated exclusively for us. Designed solely with our customers in mind, this luxury floating hotel is the perfect setting to relax and unwind after a day of sightseeing. Exceptional creativity from Europe’s finest design studio has produced a masterpiece of on-board style and comfort, and with 44 crew members serving just 169 guests you’ll receive first class service at every moment.
The on-board experience
Quality dining is an integral part of your cruise experience and the superb cuisine is prepared on-board by our dedicated and talented chefs. Take the early riser’s breakfast or enjoy a heartier option at the sumptuous full breakfast buffet. Enjoy the comprehensive lunch buffet, but be sure to make room for afternoon tea and the chef’s special patisserie. The day’s culinary highlight is the splendid four-course dinner. Menus include a mix of international classics and dishes that reflect the regions we pass, with hand-picked selections from local markets. We are able to provide for vegetarian, gluten-free, low-sugar, lactose-free and vegan diets - just let us know in advance.
This ship is well-equipped with the following facilities for your convenience, comfort and entertainment:
- Elegant restaurant
- Lounge & bar area
- Open kitchen bistro
- Lift between accommodation decks
- Sun deck with comfy loungers
- Splash pool & putting green
- Free tea & coffee station
- Laundry service
- Free Wi-Fi
- Nail salon & hairdressing service
- Boutique gift shop
- Air conditioning throughout
Your suite
On this all-suite ship, the beautifully designed, spacious rooms all have hotel-style beds, crisp cotton linen and your choice of soft or firm pillows, a private bathroom with shower, endless hot water, fluffy towels and complimentary toiletries. With free Wi-Fi, individually controlled air conditioning, flat-screen TV, hairdryer, safe and telephone, you’ll have everything you need for a relaxing stay. There are even facilities for making tea and coffee with the well-loved brands you’re used to at home.
Suite sizes range from 16 square metres to a staggering 25 square metres. All middle and upper deck suites boast floor-to-ceiling sliding doors with a Juliet balcony, whilst the deluxe balcony suites offer a private balcony for you to sit outside and watch the world go by.
Overview
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