If you've just returned from a tour we'd love to hear from you.
Pompeii, Capri & the Bay of Naples Tour
We have just returned from our wonderful tour of Sorrento, Capri ,Pompeii ,Vesuvius and the Amalfi coast. We stayed at the Villa Maria which was comfortable, great room service and excellent half board. Our tour guide Jane is the most amazing person, her knowledge of the area is fantastic and she made the whole holiday an experience that we will never forget. Our first Riviera trip but we are sure that it won’t be our last. Thank you Riviera!
Review by Tony and Jane Richardson on 23 October 2016
Many thanks for looking after us so well during our recent tour to Sorrento and the Amalfi Coast.
From meeting us at the airport to putting us back on the plane nothing was too much trouble.
The Aminta hotel was excellent and our tour guide Sarah was far beyond exceptional.
She is a fantastic ambassador for your company, we were guided through all of our excursions with care consideration and a genuine desire to look after us.
We will be booking with you again
VERY WELL DONE!!!
Review by David Stafford on 14 October 2016
The whole tour was run like clockwork and was very professional at all times. Our upgraded room to balcony sea view didn’t disappoint, the views was spectacular, the arrangement of terrace & pool/lounge area & bar and welcoming & accommodating staff made a great stay at The Hotel La Vue D’or. Our tour guide Jane was very experienced and made our trips very informative with her wealth of knowledge, she gave us an insight into the local area and their culture & customs.
We couldn’t of asked for more.
Review by Teresa & Kevin Hartnett on 14 October 2016
Myself and my sister joined with our cousin to enjoy this fabulous holiday in Sorrento. The holiday was perfectly balanced with activities and leisure. It was well organised and extremely good value for money. The hotel (Cesare Augusto) was lovely, staff friendly and food ideal. All the tours were exceptionally well organised by the Rivera rep Jenny who brought Italy to life with her knowledge and anecdotes about Italy and its culture - just perfect in every way. The lovely Italian lady on our party asked that we also include her gratitude and thought it was wonderful too xx thank you
Review by Jane Carwardine on 11 October 2016
My wife and I have just returned from your ‘Pompeii, Capri and Bay of Naples’ tour and we are happy to say that it was a most enjoyable trip. In large part, this was due to the approach and professionalism of our Riviera Travel representative Ingrid which was excellent. Ingrid is a real star, who is a credit to Riviera Travel, and this e-mail is to acknowledge our appreciation of her part in giving us a lovely week in Italy.
Review by James Robertson. on 11 October 2016
This was the first time we have been on an organised tour and we really couldn’t fault it. We stayed at the very Italian, shabby chic Europa Palace which admittedly does need an update but for us it added to the charm of everything Italian. Diana our guide was superb: funny, knowledgeable, sympathetic, energetic, but above all, enthusiastic which was so appreciated considering it was the end of the season! Thank you Riviera, we are looking forward to our cruise in 2017!
Review by Ann Lazur on 16 October 2016
We have just returned from out holiday in Sorrento. Our guide, Ingrid was charming and helpful and being a “local” girl very informative. Definitely an asset to the Riviera team.
La Badia Hotel is unimaginably beautiful – we had amazing views of Vesuvius and the Bay of Naples from our room. No balcony needed – there are so many delightful seating areas around the hotel. All the staff are friendly and helpful but full marks must go to Raffaele (he’s a star) and all the dining room/bar/kitchen staff.
This is a lovely family run hotel and with easy access into Sorrento it ticked all the boxes for us.
Review by Margaret and Graham Harker on 7 October 2016
We have just returned from the Pompeii, Amalfi, Sorrento and Bay of Naples tour. It was an amazing week. Our tour manager Diana was excellent. She was interesting, informative and witty. She took good care of us. We stayed at the Europa Palace and the views from the terrace were stunning. The bathrooms could do with some updating but the hotel was wonderful. The evening dinner menu was varied and enjoyable.
The well organised trips were wonderful. Vesuvius, Herculaneum, Pompeii and the Amalfi Coast all exceeded our expectations.
All the people on our tour were friendly and pleasant. We would definitely recommend this tour with Riviera and we are already planning our next trip.
Review by Heather and Bill on 8 October 2016
This was our first Riviera experience. Very well organised.
Would like to thank Ingrid and also all the La Badia staff and management .
Would just like to suggest an optional Naples visit. Also option of free time at Pompeii and Museum in Naples rather than follow a guide .
I thought lunch in Capri was wonderful but the Pompei lunch a touristy experience.
Review by Diane on 5 October 2016
I am writing to say that I cannot recommend you highly enough after my recent holiday with you in Sorrento, the hotel was perfectly situated and the food of good quality and choice, the staff were very pleasant and helpful, the tours out were perfectly executed, with excellent informed guides, the cream of the trip was our tour rep: Jayne, what a delightful lady with so much background information, fun and patience, if this the way you run all your holidays I shall certainly be more than happy to travel with you again, and just not to forget the wonderful coach drivers, once again thank you.
Review by Joy Cooper on 28 September 2016
We have just returned from a Riviera Travel tour to Pompeii, Capri and the bay of Naples. It was absolutely fabulous. All the tour was so well organised from the moment we landed in Naples to the moment we returned home.Diane, our tour manager was so brilliant. She looked after us, taught us all there is to know about life in that region of Italy and she had such a good sense of humour.
Our hotel Il Parco Dei Principi was a quiet haven to return to after a busy touring day, and the sunsets as seen from the terrace bar whilst having a pre dinner drink were ,were unbelievable as was the panoramic view of Sorrento and the bay of Naples.
Review by Josette Degiovanni on 28 September 2016
I have just returned from an excellent week staying at the lovely Hotel Vue D’or. The staff there were very helpful and we enjoyed wonderful views. Our tour guide was Sue. She was excellent -full of local knowledge! She kept us engrossed on some of the longer trips on the coach with her stories of local life.
The excursions were well planned though I would have liked more time at the Museum in Naples. The highlight ? Sailing around Capri !
Review by Irene Getley on 4 October 2016
We went to the beautiful Sorrentine peninsula in early September, staying at the Hotel Vue d’Or. This was our second tour with Riviera, and we found it just as good, if not better than, our tour in Turkey in 2015. Our guide/manager, Linda, was extremely good, having a first rate knowledge of the area and being very helpful in all matters. The individual tours to Pompeii, Herculaneum etc, were spectacular, and the individual guides we had were obviously experts in their field. The only drawback to the site tours was the lack of time we had there, and we could have benefited from having an extra hour or so to explore the areas further. One of the most dramatic and spectacular days we had, was the trip along the Amalfi coast. The views were breathtaking, with the narrow roads snaking their way just feet from the cliff, and we were fortunate enough to be seated at the very front of the coach. With such a fantastic view up front, I filmed almost the entire trip, and it’s proved quite an interesting video for friends and family alike. Not surprisingly, our driver along the coast received much praise for his skill at the wheel! The hotel we stayed in was more than adequate, and we had a beautiful view over Sorrento and the Bay of Naples from our balcony. When it came to meal times, the quantity and quality of the food was excellent, and the hotel staff were always eager to go out of their way to assist us. A fantastic holiday, one which we won’t forget in a hurry!
Review by Colin and Joanne Croad on 2 October 2016
We have just returned having stayed at the Hotel Aminta. Lovely hotel with great views and excellent food. Our tour manager was Sarah and we travelled with a small number of people from the Amita together with a larger number from the Europa Palace Hotel.
Sarah was brilliant (one of the best tour managers we have met) providing not just the usual information on the tour which one would expect but taking the time and trouble to talk about family life and living in that area of Italy and about italian food and society.
Most importantly she gave general info on some good restaurants for a special occasion. It was our Ruby Wedding anniversary and we took her advice and had a beautiful evening meal at the lovely L’Antica Trattoria in Sorrento during our stay. It more than lived up to our expectations. This was the highlight tour. If you can convey our thanks to her we would be very appreciative.
Overall the Riviera tour was even better than promised in the brochure and we will certainly go with them again in the future
Review by Brian & Judith Lea on 26 September 2016
We have just returned from a very enjoyable week in the Bay of Naples area. This was mainly thanks to our excellent tour leader, Linda. We have been on similar holidays and Riviera has a strong track record. We had high expectations. We were not disappointed. Linda was exemplary, always putting our comfort and enjoyment first. We were impressed not only by her local knowledge but her thoughtfulness, professional manner, honesty and clarity (and coolness under pressure). We covered a lot of ground and sites during the week - all those places we wanted to experience - and the tempo was about right with some people choosing to take a ‘rest day’. Linda is aware of the areas that need some minor fine tuning; the Capri trip mainly although the island cruise was brilliant. We were lucky in choosing the Aminta. What an excellent 4 star hotel. We were most impressed by its quality whether the tasteful interiors, fantastic views (we seldom use ‘fantastic’ but they were impressive) and delightful staff. It is clear the owner has gone to great lengths to create a stylish base to visit the local tourist spots.
With Linda’s guidance, a lovely hotel, comfortable coaches (and driven by safe drivers) together with great company, we will certainly use Riviera again.
Review by Duncan and Ruth Barley on 26 September 2016
My wife and I had an excellent tour last week. The hotel Aminta was very good: the rooms were satisfactory, the food good and all staff excellent, and the views from the hotel were superb. The excursions were very well organised (particularly the Capri boat trip), and the tour manager, Linda, was first rate, the best we have encountered in ten Riviera tours. She is very informative and helpful and has both an amazing memory for all the historical and other information she provided, but anticipates problems and handles all the detailed arrangements most competently. She is always calm and cheerful and a real asset to your company.
Review by Patrick Harrington on 26 September 2016
This was our first trip with Riviera. All we can say is that the whole experience was amazing, made even better by our Tour Guide Adrian who did a fantastic job and made all our visits come to life. A big thanks to Adrian.
Our hotel was the Mediterraneo which offered all we wanted and more - al fresco dining on two evenings and excellent service and food in the restaurant. A holiday never to be forgotten. Thank you Riviera - we will return with you to other exciting destinations.
Pete & Barbara Stone
Review by Dr. & Mrs.. P R Stone on 25 September 2016
My first package tour with Riviera and my word it was a great one! Everything outlined in the itinerary was delivered, our tour guide, young Sarah was top notch! It is a full and crammed week but the trip delivers on all the things we wanted to see and do, the care and detail throughout the week ensured we had a trouble free and enjoyable time. Only one day you require to consider was the Pompei and museum visit on one day, we had 46 people in our group way too big for Pompei which, even with your timing, is a busy place, I would consider no more than 20 / 25 people per guide, the museum was a fabulous treasure house but we were all wilting smaller groups and more time to explore ourselves would be better! But really impressed with the organization and care that was shown to us which made for a memorable holiday thank you ! Now what about next year…..........
Review by Keith Johnson on 24 September 2016
Once again, another excellent Riviera holiday. We stayed at La Badia where we were made most welcome; good food and a very clean hotel. Special diets were catered for. The staff worked very hard to help us enjoy the holiday especially on the Gala Night. Ingrid looked after us conscientiously and professionally and made sure everyone was enjoying the tour. The early starts were worthwhile so that we avoided the heat and crowds. The only request; could we have more time at Vesuvius? Thank you!
Review by David & Chris, Durham. on 22 September 2016
We have had a wonderful time in Sorrento at Hotel Villa Maria. Our tour manager was Jane and must say she is a class act in every way. She organised eveything in a superb manner, was very very good and made each excursion very interesting and you knew that you could rely on her to know the best way to get around. She is an asset to your Company. The hotel was situated in a great location for getting around Sorrento and was good in every way. It was a pleasure to deal with all of your staff, from booking to tour management and would hope to travel with you again. Thank you
Review by Mr & Mrs Landon on 19 September 2016
We have just returned from a fabulous holiday staying in La Badia hotel. This hotel was absolutely wonderful with lovely staff and owners where nothing was a bother to them. Food was beautifully cooked and very well presented and tasted even better!! Ingrid, our tour manager, was fabulous. She was Italian and lived in Meta just a short distance from Sorrento and had a vast knowledge of the Sorrento Peninsula. The organisational skills of Riviera were excellent. Everything went like clockwork. The tour bus drivers were superb amid all the chaos on the roads at times!! This was our first holiday with Riviera and I am sure it will not be the last one. Thank you to Ingrid and all at Riviera HQ for making the holiday so special. One word of warning, it is jam packed with wonderful places to visit and see, and as a result you may come home feeling a little bit tired!!!! But with wonderful memories. Do not forget you camera!!!!
Review by Linda McDowall on 18 September 2016
We had a fantastic holiday staying at the Aminta Hotel, fantastic food and great staff and amazing views of Sorrento below. A big thank you to Sarah our tour manager for looking after us all, well organised trips and very knowledgeable. Thank you Riviera for our happy memories of our time spent in Sorrento.
Review by Terry and Carol Cullen on 15 September 2016
This was our first holiday with Riviera Travel and we thoroughly enjoyed it. We were very lucky with our guide for the week (Jenny) who was very knowledgeable and at times very witty. We had a full schedule and opted for the trip to Herculaneum so we only had three free afternoons. However, that was more than enough and we preferred the days when there was a full schedule. My favourite day was the trip to Capri, but travellers must be prepared to pay the extra for the boat tip and buses. All in all a highly enjoyable week that will live long in the memory.
Review by Tony Wall on 10 September 2016
This was our 1st tour with Riviera and we would definitely travel with them again. Jane was an excellent tour guide extremely knowledgable and very funny. The Villa Maria hotel although a 3 star felt more like a 4 star with excellent meals and well appointed rooms, staff were extremely friendly and helpful. Fantastic itinerary, saw everything we wanted to see and more. Will definitely travel again with Riviera in the future.
Review by Clayton family on 5 September 2016
This was our first trip with Riviera and our first visit to Italy. We stayed at the Cesare Augusto hotel in Sorrento where the staff were friendly and helpful and the room and food very good. The hotel was situated a short walk from the town and very handy for a stroll in the evening. Our guide Jenny was excellent and made all the trips interesting. We had a medical problem which she sorted out quickly and efficiently. A great holiday and we will be looking for our new Riviera holiday soon.
Review by Bob and Lynne Marsh on 4 September 2016
Just came back from trip to Sorrento and Amalfi coastline, had a wonderful time, our representative Diane was exceptional, very knowledgeable and nothing was too much trouble. All guides was experts in their subjects - would definitely visit the area again.
Review by Deborah Keaney on 2 September 2016
Thanks to Jane Moxey and all at Riviera for giving us the holiday of a lifetime. The four of us have arrived home tired but exhilarated. Each day brought us to a new adventure. Jane and Mariella ‘s expert commentary, anecdotes, depth of knowledge, passion and obvious enthusiasm for what they’re doing was inspirational. The team of coach drivers all did their jobs magnificently and with great skill considering some of the more hair raising bends on the way to Vesuvius and down the Amalfi Coast. Vincenzo made the trip to Capri a very rewarding one with his breadth of knowledge and insight. The choice of hotel the Villa Maria fitted us perfectly. The management and all the staff made us welcome . The rooms were well air conditioned and comfortable. The choice of food each day was excellent. The hotel facilities were kept in great condition (apart from the wheezing of the juice dispenser at breakfast) Peppe and Valentina were something special with their infectious enthusiasm and hard work. Thanks Riviera for ensuring we were taken safely from and to the airport . Great overall service from our initial booking right through to our flight home. Our first but definitely our last Riviera trip. Thanks again Tony, Phil, Anthony and Luke for making our trip to Sorrento so exceptional.
Review by Tony Bannon on 2 September 2016
I have just returned from a week long holiday with 5 friends to Sorrento. We had a fabulous week with so many highlights its difficult to pick one but I would have to say the trip to Capri was excellent with the island boat tour a worthwhile extra. We stayed at the Aminta hotel and found all the staff were very friendly and helpful. The public areas of the hotel were of a superior standard with lovely decor. The bedrooms were not as good a standard as the public areas but our room was clean and modern, however other rooms in our party were in need of an upgrade although very clean and comfortable. The food in the hotel was very good and very Italian which was nice as so many hotels provide food from where their guests are from - Italian food is excellent and we certainly got it at the Aminta.
Our tour guide Jenny was fantastic. She was so helpful and gave us plenty of interesting talks on our coach journeys. She also gave us very good local tips for each place we visited e.g. the best place to get the local cake in Amalfi was spot on.
This is my third trip with Riviera and as I’d recommended this trip for my friends (for our 50th birthdays) I was so pleased everyone was thrilled with the holiday and could have stayed another week (at least!). Thanks again Riviera I shall look forward to another trip with you in the future.
Review by Cate Crowe on 2 September 2016
Please give our thanks to Diana our tour manager on our visit to Sorrento. She made our first Riviera holiday more than enjoyable. The trip from start to finish ran like a Swiss watch.We stayed at La Vue Dor and quite frankly it was excellent, room food staff , all were well above expectation.
Thanks Riviera on a wonderful trip!
Review by William Elliott on 25 August 2016
We did the pompeii, capri & bay of naples tour it was excellent the hotel Ceasar Augusto was very nice, very clean and the food very good. The trips were very interesting and made more so by our rep JANE, she was excellent she was very caring and helpful, had a great sense of humour, can’t praise her enough she made us feel at ease, our group of travelers were a nice bunch too. Very busy, but very good holiday.
Review by Jan & Eddie on 25 August 2016
Just wanted to say how fantastic our Riviera Rep. was on our recent holiday in Sorrento. We stayed at the Aminta Hotel.
Her name was Jenny. She had a lovely friendly personality, full of information and also with humorous tales to tell us. She always had time to talk to you and had a very caring attitude. Please can you convey our thanks to her for making the holiday so good,
Review by Sue and Simon Penna on 25 August 2016
Just to report that we thoroughly enjoyed our holiday in May in Sorrento with the guided tours to Vesuvius, Naples Museum, Herculaneum, Pompeii, Amalfi Coast and the Isle of Capri.
The holiday was made even better by Jane, our tour Guide in Sorrento, whose knowledge (local and wider), care and outstanding leadership we have never found anywhere else. She is a real gem and Riviera Travel are more than fortunate in having such a person to represent your company. She made the whole trip such fun as well and we had many laughs.
Please pass on our sincere thanks to Jane.
Review by Angus W. Duncan on 25 August 2016
Just returned from Sorrento and wanted to put on record our delight with the trip. The Hotel Aminta was excellent, the trips well organised and Giovanna was outstanding. No matter how early in the day, she was always smiling and concerned for everyone’s welfare. Please convey our thanks to all concerned.
Review by Noel & Sandra Dunne on 25 August 2016
We had a fantastic holiday in Sorrento, Italy in May 2016. We stayed at the Grand Hotel Europa Palace. We just wanted send you a little note to say a big thank you to Riviera for organising and providing a fantastic holiday. Everything was spot on from our point of view, including the hotel, and Sorrento and surrounding areas are beautiful. We went out every day on a trip with Riviera, and enjoyed each and every one of them.
We wish to say a particular thank you to your representative Jenny, who is a superb ambassador for Riviera - she was extremely helpful, efficient, could not do enough to please, as well as being interesting, amusing, and most of all a very nice lady, extremely suited to her role.
We look forward to our next trip with Riviera Travel.
Review by Ged & Eve Wilson on 25 August 2016
Myself and M. Newell have just returned from your tour of Pompeii, Capri and the Bay of Naples and wanted to say, as usual, how good it was. The itinerary, your office staff, times of travel, hotel and places, were excellent. Our resident guide, Jenny, was more than excellent if there is such a word. We enjoyed it so much and are now planning next year to Provence. I have travelled with your company for many years and would choose no other tour company.
Review by Daphne Jones on 25 August 2016
Just returned from this tour. What a wonderful time we had. We stayed at the Hotel Villa Maria which was excellent, the staff the food and the cleanliness was excellent. The tours were all well organised and on time, and our Tour Manager Sue, her knowledge and charm was second to none, and she was a pleasure to be with. She must be a godsend to you.
Review by Raymond Woodroffe on 17 July 2016
Just back from a fabulous holiday. We stayed in La Badia which was an abolute gem of a hotel - peaceful beautiful views, great food and wonderful staff. Our Tour Manager was Sarah who was very friendly and helpful. The tours were well organised and and very interesting thanks to her and the knowledgeable local guides. I would have no problem in recommending both the hotel and tour to anyone.
Review by Pat and Patricia Durkin on 10 July 2016
Recently returned from this superb tour. Sarah our tour manager was first class. Married to an Italian and living in Sorrento she had all the knowledge necessary to make for a most informative tour. She was there every step of the way and as single traveller on this holiday felt at ease, knowing that Sarah was to hand.
La Badia hotel. Reading many of the reviews I think that everything has been said - it is simply heaven. So pleased that out of all the options I decided to go for this hotel. Many on our tour said they would be going back - independently.
This is my second tour with Riviera, I do prefer to be on a singles holiday (Just You), but have to say that the choices of airports mean that I can fly out of my local airport Manchester. In this respect Riviera are excellent in that they offer so many departure choices.
I will be considering using Riviera again and am already looking at Puglia and Sicily.
Marion Davies - West Yorkshire
Review by Marion Davies on 6 July 2016
We returned home on 1st July after the most marvellous holiday staying in the Aminta Hotel
Overlooking the Bay of Sorrento. The food and accommodation were first class and the waiters certainly took great care of us, nothing was too much problem.
Our guide JENNY was amazing. She was so knowledgeable, very experienced, kind, considerate, thoughtful and everything worked like clockwork which we know means a lot of hard work behind the scenes.
We would highly recommend this holiday.
Review by Jane Winship & Nancy Lawing on 4 July 2016
We have just returned from our stay at La Badia, Sorrento, fabulous views, brilliant staff and the food delicious. Our tour manager Jane was great, knowledgable, funny, friendly but professional and just what we have grown to expect from Riviera Travel and we weren’t let down. Thanks.
Review by Linda and Robert Tucker on 27 June 2016
This was our first Riviera Holiday and certainly won’t be our last. From start to finish, it was more than we expected. Diana our tour manager was beyond excellent, nothing was too much for her. The hotel, La Vue D’or was lovely, the staff welcoming friendly and witty, Antonio in particular was a riot. I can highly recommend the optional boat trip around Capri, the vistas are stunning. Pompeii is a must see but the heat can be overpowering as there is no shade, a hat and plenty of water is required. A real pity it is only 8 days we were sorry to leave. Well done Riviera on a great trip !
Review by William Elliott on 21 June 2016
Just returned from an amazing holiday with Adrian as our Tour Manager staying at the Villa Maria Hotel, Sorrento. We had an amazing time with Adrian being an excellent guide who was both informative and very funny, making the holiday a real laugh. The hotel (although only 3*) was fabulous with spacious bedroom, wonderful food and extremely pleasant and helpful staff. The tour was superbly organised and we got to see so much more than trying to do the tours ourselves. The location of the hotel was superb meaning even after the early starts we were able to stroll around the town after our evening meal. This was our 3rd holiday with Riviera and we are already in the process of deciding where we would like to go next year with you. Well done Riviera you did us proud xx
Review by Karen & Hadrian Smith on 21 June 2016
Just returned from our holiday based in Sorrento, we had a great trip and made all the better being at the Grand Hotel Aminta, spectacular views over the bay towards Vesuvius and Naples, loads of space in the hotel to sit and chill inside or out although the hotel was full it never seemed that way, a big up for the staff and 5 stars for the waiters in the dining room, nothing was too much trouble and always friendly and cheerful, as we were about a mile out of town the hotel had their own coach which ran on the hour down and back from the town up to 11.30 pm although you could choose to walk down the path opposite the hotel entrance, very nice and took about 20 mins very peaceful walk, our tour rep Linda was a fantastic lady, she lives just up the valley and as you would expect she kept us up to speed, there were one or two early starts but she got us to our destinations at the best times, she was brilliant and we cannot forget our guide on Capri (Anna) again very informative and so funny. We thoroughly enjoyed our holiday and based on this one we would not hesitate to book another trip.
Review by alan and diane bell on 21 June 2016
My wife and I have just returned from this tour and I wish to praise Jane our Tour Manager, the organisation of the whole week and the staff at the Villa Maria hotel. The hotel was extremely conveniently situated for walking into central Sorrento.
Possible improvements could have been audio equipment for the walk around Sorrento. We were a large group (over 40) and it was not possible for us all to be near enough to Jane for us to hear her. Hearing the guide on our boat trip around Capri was almost impossible because of the noise of the boat’s engine despite the speakers on the boat. That is not a criticism of the guide but personal audio receivers would have been better if they are practical.
To expand on Jane - her warmth and personal knowledge as a long time resident of Sorrento, her willingness to explain aspects of life in Italy helped our understanding and gave our group a feeling of responsibility to each other. This ensured that people were timely and thus the organisation went smoothly without unnecessary delays.
Review by Peter Whiting on 19 June 2016
We returned 2 days ago from the tour of Pompeii, Capri & Bay of Naples. This was our first time with Riviera Travel and thought the itinerary was fantastic and so well organised with a good chance to see all the best places in this area. Our Tour Guide, Adrian, was brilliant, he was so knowledgeable, helpful and friendly. We stayed at The Villa Maria Hotel and found staff friendly, and the standard of hotel and cleanliness excellent. Food was good with a varied choice of hot and cold at breakfast and evening meal again a varied choice of all three courses. We will definitely be looking at another Riviera Tour in the future.
Review by Marcia & GarryBurns on 19 June 2016
Just back from a week in Sorrento and the surrounding area where we were well looked after by our tour manager Bernie.
Our highlights included the boat tour around Capri and the coastal sight seeing to Amalfi.
We found that Capri itself was busy and assume it would get even busier at the height of the season and would perhaps have preferred the option of just the boat tour.
The day visiting the Museum and Pompeii involved a lot of walking which became tiring in the afternoon, but obviously sunshine and warmth is far more preferable than rain.
Our hotel the Europa Palace was very central to Sorrento with a wonderful sea view, where the staff and food were wonderful.
I would recommend this tour for anyone who likes great scenery and Roman ruins.
Review by Mark Davey on 18 June 2016
We have just returned from the Pompeii, Capri and bay of Naples tour. The tour was excellent with a well planned itinerary. Our enjoyment of the week was made even better by our tour manager / guide Diana. Her knowledge and humour were a highlight. Thank you Riviera Travel and Thank You Diana
Review by chris and Julie Wheatley on 16 June 2016
We have just returned from the Pompeii, Capri & the Bay of Naples Tour. The tour was excellent with a well planned itinerary. Our enjoyment of the week was made even better by our Tour Manager / Guide Diana, whose knowledge and humour were a hightlight. Thank you Riviera and Thank You Diana
Review by Chris and Julie Wheatley on 14 June 2016
Just returned from Pompeii, Capri and bay of Naples tour. It was out first holiday of this type and our first time with Riviera Travel (I’m sure it won’t be our last). What an amazing time we had. Our tour guide Jenny was brilliant, she was so knowledgable and really made sure everyone was looked after, such a lovely lady. We stayed at the wonderful hotel Mediterraneo just outside Sorrento and we were really looked after by all the staff. We met some lovely people and really feel we made some new friends.
Review by Sally and Rupert Scargill on 13 June 2016
First time with you and we were extremely happy with the holiday, although rather exhausting going on tours 4 days in a row. Hotel Maria was comfortable and the staff friendly. Our guide Jane was fantastic, friendly, fun and informative.
Review by Pauline Brown and Janet Seymour on 13 June 2016
Amazing tour, thoroughly enjoyed all aspects of it. Diana, the tour manager, was very informative and extremely knowledgeable and willing to help with anything. The local experts were great and added to the overall enjoyment. The Grand Europa Palace was a great hotel and all the staff were very helpful.
Review by Kirsty poole on 11 June 2016
We would just like to say how much we enjoyed our trip to Sorrento and the Amalfi Coast last week.
We can recommend:
1. The Hotel Aminta, this was in a superb location and our view from the balcony of our sunrise room over Sorrento and the Bay was fabulous. The hotel is clean, well maintained with good public areas. Staff were friendly and helpful. It was good to be able to choose from the menu each night instead of getting fed ‘group’ food. It meant that if you are like us and do not want a menu geared to English tastes when on holiday, choices were available. Breakfast was good with fresh breads etc, but geared towards English tastes. It would have been nice to see more fresh fruit available, I do not like tinned fruit!
2. Our tour manager Effie was wonderful, she kept us up to date with all the important information we needed, pitched her commentaries to the audience and walked at a reasonable pace! We appreciated her local knowledge, and the information she gave us about life in Italy. She was always cheerful and friendly whilst being efficient and professional.
3. Our two local guides, Sandro (Capri) and Michael (Herculaneum) again were both knowledgeable in their fields whilst being able to get over the information in ways we could all understand.
We chose this trip as we had last been in the area for a day trip 40 years ago! So, we knew exactly what we wanted to do, and deliberately chose not to go to Pompeii or to go up Vesuvius. Initially we were disappointed that the schedule was not going to be as per the brochure, but for our group it turned out the best, we were blessed with calm seas to go to Capri (we can recommend the optional tour) and for clear views to Amalfi. We enjoyed our
2 days free in the middle of the week and were ready to go on another trip after them. I think those guests who chose to do all the trips were exhausted at the end of the week. This has been our main concern about Riviera Tours before as there are a lot of early starts to go somewhere everyday. We have learned that we just do what we want to do and this makes for a more relaxing holiday - for us. We appreciate that there is no pressure to participate in everything!!
Review by Helen Wilson on 7 June 2016
My wife and I have just returned from a week at La Badia hotel in Sorrento which we enjoyed very much. Much of this was due to your tour guide Ingrid who was most considerate, informative, efficient and helpful.
Review by Derek Nevin on 7 June 2016
We have recently returned from the Pompeii and Bay of Naples Tour, our first experience of an escorted tour. We found that there were several other ‘first timers’ who were equally apprehensive of this type of holiday. For the first few days we were all uncertain as to whether the escorted tour was really for us, as it was quite exhausting with lots of early starts, but by the end of the week we all agreed that we would travel with Riviera again, as everything was so well organised and all the guides, particularly Diana were excellent and informative. We stayed at the Parco dei Principi which was excellent, with friendly staff and delicious food. It would have been nice to have a couple of extra days just to relax at the end and enjoy the sun, but otherwise everything was perfect.
Review by Pat Harrison on 3 June 2016
Hello, I would like to commend one of Riviera’s representatives for the fantastic service she gave to us while on the Capri, Sorrento, Amalfi holiday from 13th May to 20th May 2016. Linda (unfortunately we didn’t get her surname although I know she lived in Sorrento) was an absolute credit to Riviera Travel. Nothing was too much trouble for her. She was professional, cool, capable, personable and efficient all in one. She MADE the holiday enjoyable for us.
She went abcd (above and beyond the call of duty) for us. On driving to our destinations, she kept up a commentary about local customs, historical facts, local dishes etc, which made everything so much more interesting.
You just could not fault her! Clones of Linda in all resorts please!
Review by Josephine Marszalkowski on 3 June 2016
We stayed at the Aminta which is a super hotel, a little way out of town but an hourly shuttle would take you into town if required, the staff were all excellent and the food was delightful. Our room was a little sparsely equipped compared to UK 4 star hotels but we had a balcony overlooking the bay which made up for it.
Our tour manager, Jane was brilliant she was informative, very amusing and just the right amount of tongue in cheek strictness, she is obviously passionate about her job and it shows, a really lovely lady.
Our feet ache from walking up Vesuvius and our sides ache from the laughter and good conversation we had with our fellow ‘tourists’.
The question is where to go next.
Review by Robert and Ann Ashmore on 3 June 2016
We returned from Sorrento on Friday where we stayed at the Hotel Vue D’Or, and wanted to thank you for another very enjoyable holiday.
We particularly wanted to mention two things. Firstly, on arrival, we were disappointed not to have the sea view for which we’d paid extra, but rather a sea glimpse over the top of the balcony partition. However, the hotel’s customer service was excellent, and, having expressed our disappointment to the receptionist immediately, we were allocated another room with a wonderful sea view by 8.00 a.m. the following morning. We couldn’t fault the hotel in any respects and thoroughly enjoyed our stay.
Secondly, as you must be aware, your Tour Manager, Linda (surname unknown), is an amazing asset to your company. So friendly, patient, and professional, and her knowledge of Italy, both modern and historical, is phenominal.
All in all, a wonderful, if exhausting, holiday!
Review by Anne Green and Doug Cowling on 3 June 2016
We wanted to write to you to say what a wonderful holiday we had with our friends the Pressly’s at the Grand Hotel Aminta which was excellent…The location was superb and very useful having their hotel bus in and out of Sorrento. The food was very good and the dining and bar staff very efficient also. Our rep Sue was also very efficient, friendly and very helpful. The hotel pool was very nice to use as heated.
The tours were very interesting and good local guides….. Only downside was each day was an early start!
Last year we went on two holidays through you, one to Lake Garda with our friends the Pressly’s and our first cruise on the Danube on Lord Byron ship for our 50th anniversary which was also excellent. We look forward to travelling again with you in the future.
Review by John and Heather Penfold on 3 June 2016
We have just returned from a very enjoyable holiday in Pompeii/Capri/Bay of Naples. A very big “thank you” to our delightful rep, Jenny, She looked after everyone superbly and made each day fascinating with all her knowledge of the area. We stayed at the Michaelangelo in Sorrento and would like to thank all the staff there for being very friendly and efficient. We hope to return another time.
Review by Christine Cowley on 3 June 2016
Wow- have returned from this fantastic tour determined to return to Italy as soon as possible.
This tour was very well organised and our Hotel The Vue D’or was lovely, nothing was too much trouble for the staff, would definitely recommend this Hotel. Our Tour manager Linda was excellent, very professional, friendly and informative. We would have enjoyed the museum at Naples more if we had toured on our own as found the guide missed areas we would have liked to see and spent too long with certain areas, but this is a personal observation made with hindsight - I am sure we could have done this if we had asked.
Review by Marion Doswell on 21 May 2016
Superb holiday. Diana tour guide and local guides all brilliant. We recommend this holiday to all. Hotel Grand Cesare Augusto is easy walk to Sorrento centre.
Be disability aware as Herculaneum, Pompeii and Vesuvius trips have walking issues for frail and disabled. I think you are ok if can manage uneven surfaces and steps even if slow! Tour guide totally supportive and well informed? Safety is of high concern with Riviera Travel. We plan to travel with this company again next year.
Review by Sheila Tomkins on 19 May 2016
We had a fantastic time on this stunning tour, and must say thanks to our superb tour manager Linda who looked after us all so professionally. She really made the tour for us. We stayed at the Hotel Vue D’or which was absolutely wonderful. Our tour buddies were fantastic. We booked for my 40th birthday and would book again; we have our eye on several tours. Thank you!
Review by Claire and James Tallentire on 14 May 2016
We have just returned from our Riviera tour to Sorrento/Capri/ Bay of Naples etc. and we are prompted to write to you regarding how good we feel the holiday was.
First can we ask you to pass on our sincere thanks to Jenny the Riviera Tour Manager in Sorrento—she must be your No 1 Tour Manager in the whole of Italy - so friendly, knowledgeable, well organised and calm in the face of adversity ( one guest was occasionally a little difficult to pin down but Jenny took it all in her stride).
Jenny also made sure that on all of our coach tours to see the wonderful sights of the region, everything went smoothly.
The Hotel we chose was the Cesare Augusto in Sorrento, spotlessly clean, big air conditioned bedrooms, super restaurant and food and friendly staff - and the hotel is just a short walk from the town centre with lots to see and do.
This was our first trip to Italy but it certainly will not be our last and we would like to thank you for making our first trip so memorable.
Review by Mike & Carol Fell on 13 May 2016
Having just completed your Pompeii, Capri & the Bay of Naples tour, my partner and I would like to say how very well the tour was organised and managed. In particular, we’d like to acknowledge how professional and knowledgeable our tour guide Jenny was in every area. She balanced the potentially difficult job of meeting the needs of her holidaymakers with informing us of several interesting elements of local culture, cuisine etc.
She instinctively seemed to know exactly how much to say and when to give her customers a break. Masterful and very much appreciated.
Review by Clive Grant on 13 May 2016
Just back from your holiday Pompeii Capri and Naples, based at Villa Maria in Sorrento. A brilliant holiday enhanced by Diana our tour manager. She was outstanding, answering every question before it was asked !!!! guiding us through a busy programme with skill and good humour. Thank you
Review by Christine Holt on 9 May 2016
Just got back from your holiday to Pompeii, Capri and the Bay of Naples. Had a fabulous time and can fully recommend it. We had a great guide called Adrian who made the holiday such fun and easy. I can truthfully say it was my best holiday ever. Thanks a lot Riviera Travel for taking us to such interesting places.
Review by Sheila Warr on 9 May 2016
First Time with RIVIERA but will not be the last, excellent tour with Effie as tour Manager we saw some fantastic sites and scenery would highly recommend this company.
Review by William Astil on 30 April 2016
Another amazing tour with Riviera, This was my 7th trip with Riviera and certainly not the last!! We stayed at the hotel Aminta - a really beautiful hotel, away from the town but they run a courtesy bus hourly into and back from town so not a problem. We had a room with a balcony and a view of Mount Vesuvius - well worth the extra money. Expect to put on about 1/2 a stone as the food in this hotel is superb! This hotel exceeds all expectations. The staff could not be more helpful and if we were to visit Sorrento again would not stay anywhere else apart from the Aminta. The tours that Riviera organised are wonderful and it just lovely to come out of the hotel and to just step on the coach and be driven around. Our tour guide Effi was lovely - very knowledgeable and helpful. Looking forward to another tour with Riviera in 2016. Well done Michael and all staff.
Review by amanda and patrick gardiner on 13 January 2016
Just been to Italy, Sorrento absolutely fantastic holiday the best ever. The hotel was superb very central. Went on all the trips, every one of them well worth the visit. Also our tour guide, was atop man what good fun he is and so knowledgeable. We would recommend this holiday to everyone fantastic. Travelled on 24/08/2012
Review by S Ward, West Yorkshire on 14 September 2012
Our second holiday with Riviera Travel. Superb from start to finish: hotel, tour of historic sites, all first class and in the company of our excellent tour guide who kept us well informed throughout. Travelled on 24/08/2012
Review by John Elliott - Sevenoaks, Kent on 11 September 2012
Just returned from Sorrento, what a brilliant holiday! Cannot fault the trip, the hotel was lovely and our tour manager was fantastic, both informative and funny too. All the trips planned for us were fantastic and we are certainly planning to go back! Travelled on 24/08/2012
Review by Mrs J Board, Lincolnshire on 4 September 2012
Our hotel was ideal and supplemented the tour with an idyllic location. The views over the Bay of Naples were superb. To wake with Mt. Vesuvius through the mists across the bay could not have been a better start to the day. Food was good, choice more than adequate. The staff were pleasant, efficient and entertaining. Our tour manager was superb, offering information, asides and insight in just the right amount. All in all one of the best holidays I’ve enjoyed in along time. Well done to you all - and all within a modest cost. Keep it up! We look forward to another holiday with Riviera in the near future. Travelled on 13/07/2012
Review by I Wanless, Washington on 27 July 2012
Just returned from a fantastic holiday to the bay of Naples. It fulfilled a childhood ambition of visiting Pompeii, and so much more more! This was my second trip with Riviera and I would definitely travel with them again. Everything was as promised and our tour manager was so helpful. There was a great balance between support and independence and I got so much more out of each visit through having someone there to point out things I shouldn’t miss and enrich the whole experience with information and good humour. I met lovely people during the week; it was so hard to come home! Grazie! Travelled on 13/07/2012
Review by Julie Forest, Leicester on 26 July 2012
I would like to say what a fantastic holiday we had with Riviera Travel. We went to Pompeii, Capri and the Bay of Naples. One of the best holidays we’ve ever had. This was to celebrate our 40th Wedding Anniversary and we were not disappointed, we had a great time. We stayed in Sorrento at a family run hotel. It was excellent, food was good, clean and well situated. Our tour Manager was very caring, gave good advice and a witty commentary which kept us all laughing. He made our holiday. This was our first holiday with Riviera we will definitely go with them again. Travelled on 29/06/2012
Review by Mrs Helen Last, Chelmsford on 15 July 2012
Just returned from a trip to Sorrento and the Bay of Naples. Excellent hotel with great views, superb staff and good food. Helpful tour manager and a good range of excursions. Third trip with Riviera, will definitely be doing a fourth! Travelled on 29/06/2012
Review by Smith, Woking on 7 July 2012
I have just returned from an amazing week in Sorrento. The hotel was first class with wonderful food, friendly helpful staff and stunning views over the Bay of Naples. The trips were well organised and fulfilled my expectations. Our tour manager was great and very knowledgeable. The sun shone all day and every day; we were so lucky! My sixth trip with Riviera, I am already looking forward to the next… Travelled on 22/06/2012
Review by Hilary Walters, Ross-on-Wye on 2 July 2012
Just returned from a week in Sorrento the hotel was wonderful and clean with friendly staff and situated so that you can stroll into the main area of Sorrento and enjoy all the restaurants, cafes and shops. The trips to various places, Capri, Pompeii, Naples and Amalfi were extremely well organised and our Tour Manager was a mine of information regarding the history of the sites plus all the local information regarding the every day lives of the locals. She also arranged a couple of lunches for those who wanted it, again, like the whole holiday, these were great and good value for the money, she was friendly, helpful and it seemed her main aim was to ensure you enjoyed the holiday. Whilst in Naples she even showed me where the Zara clothes shop was, I have a passion for shopping! So thanks for a great holiday and I will certainly be booking another with Riviera Travel in the near future. Travelled on 15/06/2012
Review by Linda Blanford, Essex on 24 June 2012
My wife and I have just returned from an Italian holiday in Sorrento. We visited Pompeii, Vesuvius, Amalfi Coast, Herculenium, Capri and Naples. This whole experience was breathtaking. The views we saw were stunning. The Tour Manager was excellent and we would like to recognise her as a reason that we enjoyed the holiday so much. The hotel was very good and its views and service were excellent. An excellent holiday well managed in a beautiful area of Italy. Travelled on 11/05/12
Review by Anthony Jamieson, Reading on 21 May 2012
I wanted to go somewhere special for my 50th birthday, my partner and I chose Sorrento Italy and it was the best holiday i’ve had. The food was fantastic with so much choice, the manager and waiters even had a surprise birthday cake for me. The Tour Manager was very good. We will be going again. Thank you. Travelled on 11/05/2012
Review by Mrs Butterworth on 18 May 2012
A great holiday in Italy. The hotel was wonderful - clean, comfortable rooms, plenty of delicious food and very friendly staff. The trips were varied and very enjoyable with excellent guides in Pompeii and Herculaneum. The drive along the Amalfi coast was breathtaking as was the trip to Capri. Our tour guide was excellent; very knowledgeable about the local area and the places we visited. She couldn’t have been more helpful. We will certainly book with Riviera travel again. Travelled on 20/04/2012
Review by Mrs Downing, Newbury on 10 May 2012
This was our third Riviera tour and it lived up to all expectations. Our tour manager was superb and the local guides for Pompeii and Herculaneum were also excellent. The itinerary was varied and well-planned so that we saw everything we wanted to but did not feel rushed. Our hotel was also excellent with wonderful food and friendly staff. We are already planning our next Riviera tour! Travelled on 20/04/2012
Review by Mr and Mrs Frankis, Dudley on 2 May 2012
I would like to say what a wonderful holiday my sister and I had with Riviera. The hotel was great and the staff made you feel welcome. We went on all of the trips and all of the guides were fantastic. We will remember this holiday for a long time and hopefully we will booking another with Riviera Travel soon! Travelled on 23/09/2011
Review by Anthony Baildham, Kidderminster on 10 February 2012
We went on the Pompeii,Capri and Bay of Naples trip. First time for this type of holiday so we were not sure what to expect… It was fantastic! From the very efficient airport pickup onwards we would not fault our experience. The hotel was great, the trips were very well coordinated and the tour guides extremely knowledgable (and patient!), the company also use very good local drivers. On our return trip to the airport, our driver had already realised that the usual road was blocked, informed other drivers and took a different route to get us there in very good time for our flight. All in all a brilliant holiday. We shall certainly be happy to use Riviera Travel again and recommend the company highly. Travelled on 14/10/2011
Review by Mrs West, Zeals on 30 December 2011
Our first time with Riviera, after being self-catering for many years, and we struck GOLD! Wonderful Hotel with very comfortable rooms, friendly staff and excellent dinners. We could not have seen a quarter of the region, if not for the tour schedule, executed by our Tour Manager, who ensured that everyone felt very welcome and special. Experienced coach drivers demonstrated their driving skills day after day. We must have been very lucky, as our “group” consisted of some of the friendliest/kindest/thoughtful people we have encountered from the UK (English, Welsh and Scots). THEY made our holiday, as much as Riviera itself! Travelled on 21/10/2011
Review by Ian & Sandra, Glasgow on 30 October 2011
Returned from our trip to Pompeii, Capri and Bay of Naples 7/10/11. Had a fantastic time. A full and enjoyable itinery with an informative tour guide. The hotel staff were very pleasant and helpful, especially in the restaurant where they couldn’t do enough for you. This was my first trip with Riviera and I would definately book with them again. Travelled on 07/10/2011
Review by Julie, North Wales on 17 October 2011
We have just returned from the Pompeii tour and thoroughly enjoyed ourselves. The enthusiasm of our tour guide made the trip memorable. She was informative with an infectious sense of humour and gave us an insight into local life and customs as well as the history of the Sorrento area. The logistics of arranging a trip like this are mind boggling and to have everything arriving and departing exactly as stated was very much appreciated. Thank you. Travelled on 07/10/2011
Review by Mrs P Cooper on 15 October 2011
We have recently returned from out first holiday through Riveria, it won’t be out last! Out tour guide was great, she helped to make the holiday the great experience that it was. Although a busy week it was very well organised and we enjoyed it all. Thank you. Travelled on 02/09/2011
Review by Mrs Vernon, Wallasey on 27 September 2011
This was my second visit to Sorrento but my first with Riviera travel and by far the best. From the moment we arrived one of the reps was on hand to help. Our Guide was wonderful and full of information about the area. All the trips were great including the extra one to Herculanium. The hotel was right in the town of Sorrento and so easy to access to all the town had on offer. I am going with Riviera to India in November and if it is as good as this trip I need have no worries. Travelled on 09/09/2011
Review by Mrs Danswan, Swindon on 17 September 2011
We have just arrived back from this trip, the hotel was superb, staff very friendly but most of all our tour guide Marion was absolutely terrific, her knowledge of the area was second to none, so friendly, helpful and I wish she could be on our Maharaja trip in October. The tour was full on but we did not miss a thing we saw all we wanted to see and more. GREAT!! Travelled on 27/05/2011
Review by Mrs Elbro, Tamworth Staffs on 8 June 2011
We would like to say that our guided tour of Sorrento (Pompeii, Capri and the Bay of Naples) was excellent - efficiently organised and our Tour Manager made it even more enjoyable The hotel was in a good location and all their staff were extremely friendly and accommodating. This is our first Riviera holiday and will certainly travel with you again. Travelled on 29/10/2010
Review by Mr & Mrs Drewett, Ashford, Kent on 16 November 2010
Our recent holiday was our first with Riviera, and we really can’t think of any way that it could have been improved - except maybe by an extra couple of days! The Atlantic Palace was most comfortable, the staff attentive and friendly, the food excellent and ample. But the outstanding memory is of our Tour Manager, who is quite simply the best example of his profession we’ve experienced. His organisational skills ensured that every aspect of the holiday ran without a hitch. His knowledge of the history, geography and legends of the region appears to be virtually encyclopedic. As a result, his good humoured commentaries during our excursions were eloquent, vastly informative, full of interest ... and frequently hilarious! He’ll be a difficult act to follow when we next travel with Riviera - as soon as possible! Travelled on 22/10/2010
Review by Geoff & Sue Thorpe, Stockport on 2 November 2010
We have recently returned from your Pompeii, Capri & Bay of Naples holiday, we have had a wonderful time, the hotel, staff, food & cleanliness were very good. Our tour manager made our holiday all the more enjoyable, we have nothing but praise for his excellent humour and organisational skills. We look forward to going on many more holidays with Riviera. Travelled on 17/09/2010
Review by Mr & Mrs Bailey, Bristol on 31 October 2010
We have just returned from our first trip with Riviera Travel. We cannot praise it enough, the hotel was superb, and our tour guide was fantastic, his knowledge and funny little quips was a complete joy and made every trip special. Capri and the Bay of Naples, and the trip to Amalfi was wonderful, and the visit to Pompeii was the icing on the cake as it has been my dream to go there for many years. Thank you Riviera for the best holiday ever. Travelled on—/10/2010
Review by Keith & Sandra, Kidderminster on 24 October 2010
My husband and I have just returned from a trip to Sorrento ( 8 - 15 October). We had a wonderful time and the hotel was comfortable and was only a 15 minute walk away from Sorrento town. Our escort was truely superb. This is the second trip with Riviera Travel the first being Paris. I am actively looking now for another short break, possibly Bruges Travelled on 08/10/2010
Review by Mrs Reed, Worthing on 22 October 2010
This is the first time we have travelled with Riviera when we visited the Amalfi Coast a few weeks ago. The hotel, at Sorrento, was an outstanding family run hotel, all the trips were superbly directed by our tour manager, and we would have no hesitation in recommending this firm to anyone. Travelled on 27/08/10
Review by Maureen Swire, Gosport, Hants on 9 October 2010
We have just returned from Sorrento and feel I must write to you regarding this. The holiday and organisation went like clockwork and commend your staff in Italy, particually our guide for the week. He turned the tour into an incredible event with his historical knowledge, many stories and his sense of humour was something else. You are indeed lucky to have such a character in your organisation and are grateful to have enjoyed the experience. We have every intention of using Riviera again and would not hesitate to recommend your company. Travelled on 17/09/10
Review by Mr Wilkinson, Staffordshire on 4 October 2010
I want to let you know, that we had a wonderful holiday, everything so well organised, from the hotel, down to the guides that took us on our daily trips, so well done, and very informative, nothing was ever too much trouble, also very entertaining on our coach rides. a big thankyou to our tour guides. Will definitely book again Travelled on 17/09/2010
Review by D.Cotugno & W. Hughes, Ashford on 30 September 2010
We have just returned from our holiday to Capri & Pompeii we would like to thank you for a wonderful tour.The hotel was superb with lovely views from our room the staff were all very helpful we could not have asked for a better place to stay. The tours were exellent & our rep was very knowledgable about the tours the Italian culture & history she helped to make our holiday. All in all a superb holiday thanks again. We would highly reccomend your company. Travelled on 27/08/2010
Review by Mr D Plummer, Rugeley on 16 September 2010
My daughter and I have just returned from a fabulous holiday in Sorrento. We loved every moment and made the most of all the excursions. No lazing around in bed for us - we walked to the top of Vesuvius, travelled the spectacular Amalfi coastline and enjoyed a brilliant boat ride around Capri. I’d like to give a special mention to our tour manager, who combined formidable organisational ability with unflappable patience and humour. She really was our “mother hen” and on our last night we felt quite lost without her! I would thoroughly recommend Riviera; we were delighted with every aspect of our holiday, enjoyed great cameraderie with our group and loved the hotel! What more could we have asked?? Travelled on 03/09/2010
Review by Kate O’Brien, Newbury on 14 September 2010
We have just returned from a wonderful holiday to the Bay of Naples. We don’t normally do tours but we thought your tour covered everything we were looking for and we found it excellent value for money. We met some amazing people and your tour guide was the best rep we have ever had and made our holiday with her extensive knowledge of the area. We would have no hesitation of recommending your company. Travelled on 09/07/2010
Review by Graham and Christine Scattergood, Stockport, Cheshire on 26 July 2010
We’ve just returned from the Naples, Capri and Pompeii tour and want to thank you for an absolutely superb holiday. The hotel was first class, the tours amazing and our guide, was not only very helpful and full of local knowledge but a real entertainer, he kept us informed and amused throughout the whole week. Thanks. We’ll definitely be back for another Riviera holiday.
Review by Valarie Slade, Epping, Essex on 19 July 2010
We recently returned from a holiday to Pompeii Capri and the Bay of Naples. Never have we been on such a well organised and informative holiday. We would certainly recommend Riviera Travel to all our friends. Travelled on 25/06/10
Review by Mr and Mrs Douglas on 11 July 2010
We have just returned from a wonderful 8 days in Sorrento at the Villa Maria. The hotel, the organisation of the tours and the tour manager were superb. We hope to use Riviera again soon.
Review by Mr & Mrs Robinson, Croydon on 5 July 2010
Having holidayed with Riviera Travel to Pompeii, Capri and the Bay of Naples last year we didn’t feel we could equal it this year. However we have just returned from Dubrovnik, the Dalmatian Coast and Montenegro we were again completely satisfied and have no complaints whatsoever: Our tour manager was a fountain of information and the hotels were first class in our opinion. We look forward to holidaying with Riviera Travel again. Travelled on 24/06/2010
Review by Mr.and Mrs.Cropper, Chesterfield on 4 July 2010
We have just returned from a super week in Italy. Our guide was delightful and very knowledgeable. The week was well organised and the trips to Capri, Pompeii etc superb. We would recommend extending the trip to Capri as most enjoyable. The hotel was delightful and a brilliant base for the week. Staff were very friendly and attentive. All-in-all a lovely break and far better than we had hoped. Well done Riviera and all the guides that you use. Travelled on 14/05/2010
Review by Frances & Mike Blackmore, Sevenoaks Kent on 31 May 2010
My friend Marion and I have just returned from one of the best holidays we have ever spent together - a week exploring the fascinating historical sites and the stunning scenery located in the Bay of Naples. The hotel was excellent - staff willing to cope with whatever cropped up, excellent food and drink and very comfortable.This is the first hotel where I have ever felt at ease sitting in the lounge bar during the evening and not feeling conspicuous. We cannot thank Riviera enough for the excellent arrangements from start to finish, and wish to thank our Tour Manager, for making us all feel so welcome and gently keeping us on the straight and narrow. She was an integral part of the holiday and I personally found it very relaxing not having to make any decisions on when, where or how we would do anything. The holiday is very well structured - a good mix of guided visits (with excellent local guides who brought places to life) and free time, and the additional tours available were worth every euro. I wouldn’t have changed a thing. Thank you Riviera - keep up the good work. Travelled on 27/04/2010
Review by Anne Al-Jumaili, Newcastle upon Tyne on 14 May 2010
We had a wonderful trip. Capri was a gem. Pompeii was facsinating. All the organisation went like clock work, the hotel and its staff was great too. Our particular thanks to our courier who went the extra mile to ensure everyone enjoyed their holiday. We will travel with Riviera again Travelled on 23/04/2010
Review by Chris & Steve Lythe, W. Yorks on 11 May 2010
This was our first time with Riviera Travel and would certainly choose again. The reps were brilliant, who looked after us most of the time, ensuring we were all enjoying ourselves. Nothing was too much trouble and the organisation of each trip from beginning to end was faultless. The hotel was superb, staff friendly, food excellent and the location spot on. Many thanks for a wonderful holiday. Travelled on 23/04/2010
Review by Bill & Sue Moule, Leeds on 30 April 2010
Just returned from Sorrento where we celebrated our 40th Wedding Anniversary. We had a wonderful time with wonderful people, and were looked after by our tour manager, thank you, one of the best holidays we have every had.
Review by Mrs J Licence on 30 April 2010
We have just returned from our first tour with Riviera, the Bay of Naples, and it certainly won’t be our last. We had a wonderful time and our tour guide, was great, very friendly, helpful and couldn’t do enough for us. The site guides were friendly, knowledgeable and made the trips interesting. Then the Icelandic volcano erupted. Everyone was worried about how we were going to get home, thank goodness we were with Riviera. We stayed at our hotel and were kept informed and regularly updated of the situation and everything was done to get us home as soon as possible. It took us nearly 2 days to get home by coach but it was well organised with Riviera not allowing us to set off from the hotel until it was known we could get a ferry crossing at Calais and then further coaches at Dover to finally get us home. This was all thanks to the tour guides and the unseen office staff in England. Many thanks Riviera I have already recommended you to many people. Travelled on 09/04/2010
Review by Margaret Moult on 26 April 2010
Fabulous trip to Sorrento 19 oct lovely courier so knowledgeable and caring .Credit to Riviera. Travelled on 19/10/2012
Review by Blake on 5 November 2012
We stayed in a Hotel on a hill away from the town which is good and had a fantastic time. You couldn’t fault the hotel,food and service which was excellent and I worked out it was more cost effective to have the litre jugs of beer rather than the smaller ones! Sorrento is great and all the trips were excellent (but the Naples museum was a bit too long as we’d done it in 20 mins!). The tour guide was very knowledgeable and everything was well organised even though it was 8 am starts!. We did the extra trip to Herculaneum which was well worth it. We were there the first week in September and it rained a lot which was a bonus for me as I don’t like the heat and its worth the effort to walk up to the top of Vesuvius. We wouldn’t go again as we have done the sights and you can’t say its a relaxing holiday as you are on the go but we will definitely do another Italian tour with Riviera. Kieron & Joanne Egan. Travelled on 31/08/2012
Review by Kieron Egan on 5 November 2012
My husband and i have just returned from Sorrento what a brilliant holiday. the places we visited Pompeii. Amalfi Coast,Vesuvius,Capri, Herculenium and Naples what a brilliant holiday. Our tour manager was superb so informative on all trips. Well done to you all and with in a modest cost. Look forward to traveling with you again. Travelled on 19/10/2012
Review by Val Higginson on 5 November 2012
We have just returned from our first Riviera Travel holiday. It was very well organized. The hotel was excellent. The meals were exceptionally good and the staff invariably helpful, friendly and courteous. The trips were really interesting and offered a variety of experiences. We would have liked to have spent a little longer at Pompeii as there was so much to see. Would it have been possible, too, to have had the option of a later return boat form Capri, say 5.15 pm rather than 3.15 pm? The travel manager was excellent. She was very knowledgeable and informative, and had a very pleasant manner. Every coach driver gave us a smooth and safe ride. Travelled on 19/10/2012
Review by Gregory Haynes on 5 November 2012
We have just returned from a weeks holiday visiting Pompeii Capri and the Bay of Naples to celebrate our Golden Wedding anniversary. We were met at the airport by the most fantastic tour manager who took us to our hotels and explained our booking in procedure and said she would be with us for the remainder of our stay. Our hotel was well appointed with first class service and staff.We chose to do the extra excursions to Herulaneum and also the tour of Capri and Anticapri which we were more than pleased with. Our tour manager was a wealth of information from start to finish giving us a fantastic insight into the Italian way of life as well as all the information about the places we were to visit,the local guides on all the sites were also fantastic, these guides together with the “WHISPER” audio system used made the visits so interesting. This is the first time we have gone on this type of holiday as we always choose to self cater in the Greek islands or Portugal but we are so glad we did this trip to celebrate our special anniversary I have nearly 700 photos to remind us of this memorable time. Once more congratulations to Riviera and your staff. Travelled on 12/10/2012
Review by John Moore on 5 November 2012
What an incredible experience to fit into one week.Having been on numerous Riviera holidays our expectations were high and we were not disappointed. Well organised with an excellent and knowledgeable representative we enjoyed the whole week and would definitely recommend the tour to those interested in the area and its history. Travelled on 28/09/2012
Review by Norman Dance on 5 November 2012
Our first trip to this part of Italy. Cannot praise Riviera’s organisation enough, from the pre-holiday administration to the standard of the hotel in Sorrento (the best we’ve stayed in on an Italian holiday), to the excellent Tour Manager, whose extensive knowledge of the area was a real bonus. Everything worked like clockwork and the excursions were fabulous. This was a holiday to remember and one we want to re-visit. Mr R Williams from Aberporth, Ceredigion. Travelled on 21/09/2012
Review by Mr R Williams on 5 November 2012
Just experienced a Riviera holiday for the first time. Fantastic. From the moment of arriving at Naples airport and meeting the very wonderful tour manager who was just so good, it was perfect. Can’t praise the total organisational skills which went into making sure that everyone felt very special, the lovely hotel and the friendliness of all the staff. The breathtaking views from the hotel balcony. The hair raising bends on the roads but the wonderful drivers with exceptional skill who made everyone feel very safe. All the tours with the wonderful guides although the early morning starts (for all the right reasons) were a little tiring towards the end. We loved it all. Thank you to all the staff involved with Riviera Tours you all do an amazing job. We will be back! Travelled on 19/10/2012
Review by e.g. John Smith, Manchester on 5 November 2012
This was our first holiday with Riviera and our first experience of a guided tour, so we were unsure what to expect. We really enjoyed all aspects of this holiday. It was efficiently run, good value and kept all its promises. Most of all, the guide, Jane was excellent. She was well informed, drew the group together, was sensitive to all our needs and ensured that each day was both organised and flexible enough to meet the individual wishes of participants. She was good humoured, entertaining and always there when needed. That attention to detail and the quality and smooth running of the activities and outings really made for an excellent holiday. There was a real sense of teamwork with the local drivers and other providers which made the social aspects of the holiday even more enjoyable and brought our group together.
Review by Peter and Penny Latham on 26 April 2013
We have just completed our first, but certainly not our last, guided holiday with Riviera Travel. The whole holiday, to Sorrento, was fantastic. Our tour manager, Diana, met us at the airport and was with us for the whole week, providing expert information, organising daily tours, and providing valuable local knowledge and guidance. Our hotel, the Vue D’Or, was well appointed, clean and tidy. It offered superb views of the Gulf of Naples and surrounding hills, good food with plenty of choice and very friendly and helpful staff. Although located 15 minutes outside Sorrento there was a hotel courtesy bus and this minor inconvenience was well worth it for the peaceful location and the views. All in all, this was an excellent holiday and, based on this initial experience, we shall certainly use Riviera Travel again and will have no hesitation in recommending Riviera Travel to our friends.
Review by Ray and Julie Morrissey on 8 May 2013
Just want to say how much we enjoyed this holiday, it was wonderful. everthing so well organised, lovely hotel with really friendly staff. Our tour guide Diana was brilliant, she just made everthing so easy and enjoyable for us, a memorable holiday.
Review by Sylvia Westerman on 8 May 2013
Just returned from the fabulous trip to Sorrento. Our guide, Adrian, is a 5* man with a vast knowledge of the geography and culture of the area. This was delivered with the right amount of depth and humour. The program of visits started low key and developed through the week to a resounding crescendo in Amalfi. The hotel Villa Maria was well placed in Sorrento with friendly and helpful staff and good choice of food. The other members of the party were a sociable bunch with some very interesting tales to tell!! Many thanks for putting together a stunning and memorable ‘expedition’!! Pat and Alex Dowling.
Review by Pat and Alex. Dowling on 12 May 2013
This was our first escorted tour and the first with Riviera. The organisation was impeccable, the tours were very well organised and planned to ensure we got the most out of every trip. Our hotel, the Grand Hotel Aminta, was superb. The restaurant is excellent and the views toward the volcano are spectacular. We enjoyed every minute of the holiday and would recommend it to anyone.
Review by Mrs C Redpath on 12 May 2013
This was our first holiday with Riviera and our first guided tour holiday. It did not disappoint. It was one of the best holidays we have been on. The hotel Villa Maria in Sorrento was comfortable, clean with friendly and courteous staff. The food (half-board) was excellent. The tour was exceptionally well-organized and our tour manager, Diana, was first rate. The excellent driving by the coach drivers deserves recognition. The scenery on the Amalfi coastal drive was stunning. We would certainly consider using Riviera again.
Review by Mr & Mrs William Brotherton on 13 May 2013
This was our first trip with Riviera Travel and we were absolutely delighted with all aspects of the holiday. Our Riviera representative, Jenny, obviously very experienced, was knowledgeable and enthusiastic and couldn’t have done more to make our experience as perfect as it could be. Everything was beautifully and efficiently organised and we felt that we were in very safe hands. A most enjoyable holiday indeed with highlights far too numerous to list. Very many thanks to Riviera, and especially Jenny.
Review by Annette Clifford on 13 May 2013
It’s now 17th May and just arrived home. Just had to write this review about the 7 days we have just experienced. Villa Maria Hotel excellent and our tour guide Giovanna was simply the best. It was our first time to go with the Riviera and not the last. Every day was so organised, the coaches turning up on time in the mornings. Just want to praise Giovanna once again and her knowledge was exceptional. Thank you for the best holiday we have ever had.
Review by Mrs Huxtable on 17 May 2013
What a wonderful holiday, so well organised beginning with the organisation of the pick up at Naples Airport. Sarah was a wonderful and knowledgeable guide and very helpful, as were the specialist guides that were arranged on the trips. Hotel La Badia was just delightful with very friendly staff. Set in olive groves overlooking the bay of Sorrento and across to Vesuvius - just stunning!! Very nice group of fellow travellers!! Based on this experience I would have no hesitation in recommending Riviera - Thank You!!
Review by Stephen & Marilyn Morris on 18 May 2013
This was our first holiday abroad and we thouroughly enjoyed ourselves. Everything went like clockwork thanks to our extremely efficient and helpful tour manager Jean. We were very pleased to have chosen Riviera Travel and will certainly travel with them again in the future. We enjoyed the Hotel Metropole very much. The food and service were excellent and the sun terraces very relaxing. We met a lovely group of people which made for a lovely holiday.
Review by David & Christine O’Brien on 20 May 2013
Just come back from a most enjoyable trip with wonderful excursions to Capri and the Amalfi coast. The Grand Hotel Aminta was excellent and our tour guide, Jenny, was brilliant. Her knowledge of the area and her insight into Italian life helped to make our holiday most interesting as well as most enjoyable.
Review by Allan and Margaret Greaves on 21 May 2013
This was our second Riviera Travel holiday and it was as stunning and so well organised as the first. Our tour manager, Jean, was so knowledgeable and patient, and we were with a most pleasant group of people. The staff at hotel Villa Maria were very helpful, and nothing was too much trouble.
Review by Brenda and Mike Norman on 21 May 2013
This was our 3rd holiday with Riviera, after Bruges and South Africa in 2012. We were not disappointed! This was an action packed week, masterly led by Diana. Our hotel Vue d’Or was ideally situated high above the Bay of Naples. The staff was most accommodating and friendly and the restaurant served local specialities, particularly delicious pasta dishes. The daily trips were tailored to everyone’s wishes and capabilities. The best for us, probably due to the superb weather, was the visit to Capri, and its enchanting boat trip round the island. We also thoroughly enjoyed the company of our fellow travellers.
Review by Claudine & Bob Baxter on 22 May 2013
Our first Riviera tour and what a delight. Everything about the holiday exceeded our expectations and the tour manager, Adrian, was the icing on the cake. He was a real gem with his organisation and local knowledge and I am sure he has had many plaudits from satisfied clients. Our experience will certainly encourage us to try another Riviera tour before too long.
Review by Bill and Dorlina Newbitt on 22 May 2013
We have just returned from this tour. This is the first time we’ve been on an escorted holiday so we weren’t really sure what to expect. We needn’t have worried as we had a lovely holiday. Everything was very well organised and ran very smoothly. Jean our tour manager was excellent, extremely knowledgeable about the area and always really helpful and very sensitive to everyone’s needs. The hotel Metropole was very well situated in Sorrento and all the staff really friendly and helpful. The trip to Capri with a boat trip round the island was a lovely day as was Pompeii, Herculaneum and the Amalfi coast. The museum in Naples was really interesting but the city wasn’t very nice, everywhere looked dirty but then the driver took us to the Bay of Naples where the views were lovely. We will certainly be using this company again.
Review by Jenny and jay Seeranj on 24 May 2013
We stayed at the Hotel Metrapole and really enjoyed our holiday. The travel arrangements and tours were excellent. The holiday was made by this excellent hotel. The staff and food were beyond our expectations and I would recommend this hotel to anyone. Well done.
Review by Patricia Holden on 25 May 2013
A fantastic holiday made all the more special by Jean who met us on our arrival at the airport and looked after us with courtesy, kindness, humour and attention to every little detail. Jean is a credit to Riviera, what she doesn’t know about all the trips associated with this holiday just isn’t worth knowing. A really lovely lady who gives 110% to her job. Thank you.
Review by Stella Dilks & Tom Hunt on 27 May 2013
This was our first holiday with Riviera Travel, it certainly will not be our last. The whole holiday was very professionally organised. Our guide Sarah was magnificent. Nothing was to much trouble for her. Our excursions were planned with great care given to detail, the only shocks were the early starts, however the reason for this was to get us to our destination i.e. Capri, Pompeii etc. before they became too busy so that we were able to make the most of our visit. The local guides that were used were excellent. We stayed at the Aminta Hotel Sorrento, fantastic hotel, stupendous views! excellent food, very friendly staff. To close, Sarah was worth her weight in GOLD, she made us feel special, even though there were over 40 of us in her group. Many thanks for putting together a very stunning and memorable holiday!
Review by Neville & Phyllis Jones on 27 May 2013
We stayed at Hotel Villa Maria, so convenient for the town and very clean and comfortable. The food was good, the staff were very pleasant and friendly, and we were with a lovely crowd of fellow travellers. Our tour guide was Jane, a very helpful lady who made sure we knew exactly what we were doing every day and when, so that all flowed smoothly, despite the hectic pace. She certainly helped to make the holiday enjoyable - we had a lot of fun! We saw everything we wanted to and more. It would have been good to have more time in the museum in Naples, but the view over the bay on the leisurely drive back was worth leaving early for. This was our first trip with Riviera Travel but it will not be our last. Highly recommended. Thanks!
Review by Ken and Linda Evans on 28 May 2013
This was our second Riviera tour of Italy . We had a fabulous time staying in the Hotel Aminta, Sorrento. It was a combination of stunning scenery mixed with visits to famous historical sites. We were looked after by Jenny, our guide, who was informative and friendly. It was so worth paying extra to do the boat trip around the island of Capri - one of the highlights for me. My brother and sister in law are coming from Canada next month. We have raved about the tours to them so they wanted to do one for my sister in law’s birthday. So we are off to Florence and Tuscany - cannot wait!
Review by Yvonne Childs on 30 May 2013
Great value for money, hotel Villa Maria was a great base, friendly staff and good food for a three star hotel. A very busy week but packed so much in to a week, Adrian is a great advert for Riviera travel as were the other members of the Riviera team we had contact with. Capri is just magical and would recommend taking the option of a local guide and cruise around the island offered by Riviera, also the Sorrento theatre evening was great fun. Will definitely be using Riviera travel again
Review by Steve Griffin & Barbara Craige on 1 June 2013
A very memorable holiday, we were looked after from start to finish. We had a lovely, very knowledgeable rep called Sarah who was excellent. Local guides Peppe, Sandro and Michael were very good. The coach drivers were excellent and we felt very safe in spite of the hair raising style of some of the local drivers! The hotel was very comfortable and Peppe the head waiter and his staff treated us to some lovely food. An excellent itinerary and the extra trips were well worth it. Thank you very much.
Review by Margaret Chandler on 1 June 2013
This was a lovely holiday, everything went like clockwork! The hotel, Michelangelo in central Sorrento, was comfortable, clean, with good food, friendly and competent staff, clean sheets and towels every day! On the second day we had been due to go to Capri, but there were not boats due to the rough sea. I was amazed at the speed with which our tour manager, Sarah, re-organised the schedule and got us on our way to Pompeii instead! She was efficient, friendly, knowledgeable and fluent in Italian, with her hand on the pulse constantly; we had good guides who spoke good English and knew their stuff. We went with you to Sicily last year, which was also very good and will most certainly use your company again! many thanks.
Review by Hillian Durell on 3 June 2013
Our first trip with Riviera Travel and it certainly won’t be our last. We had a fantastic time. Our tour guide, Adrian, was quite simply the best. He filled us with interesting information and made us laugh with his very funny tales. We stayed at Villa Maria, a comfortable 3 star hotel, which was very clean, the staff were very helpful and the food was plentiful. From start to finish, we felt very well looked after by both the hotel team and Adrian, as well as the superb coach drivers who tackled the “interesting” driving by the local moped drivers with great dexterity. We would highly recommend all new customers to Riviera Travel and we are starting to save for our next trip. We just wish Adrian did other tours as well!
Review by Lynne Valaitis on 3 June 2013
This was our fourth trip with Riviera - as you can imagine we think they are great. The organisation and friendliness were as usual excellent. Our tour manager, Sarah, was wonderful - welcoming, well informed, efficient and very knowledgeable about the area and Italy in general. This is a very packed tour as there is so much to see and do. We would recommend the optional tour round Capri including the boat trip and also you mustn’t miss Herculaneum which, in our opinion was more interesting than Pompeii, although I wouldn’t have missed that either. We stayed in the Hotel Michelangelo in the centre of Sorrento and it was very comfortable and not noisy with attentive and helpful staff.
Review by Lindsay and Rod Higgs on 6 June 2013
Our first time with Riviera. We stayed at the Europa Palace, superb. Beautiful situation. Excellent staff. We saw so much in the week. My husband needed a wheelchair which the superb Adrian arranged, nothing too much trouble for him. He was great. Knowledgeable and entertaining!!! He made the holiday extra special. Very good value. Would certainly recommend this company. Sandra and Mike Burrell. 8th June 2013
Review by Sandra Burrell on 8 June 2013
What a fantastic tour led by a fantastic tour manager Sarah. Her willingness and enthusiasm to take us to the sights was proving infectious. She also showed so much respect and care for us all. The itinerary, was well balanced and led by some great guides, Our hotel, La Badia, was an excellent choice. The location, with fantastic views, the facilities and the warmth of all the staff was very comforting. Its hard to pick out what we feel was the highlight of the tour because everything seemed so stunning and wonderful. Well done Riviera Travel.
Review by John and Beverley Widdows on 10 June 2013
Had a lovely, well organised holiday with an excellent, well-informed tour manager (Jean). The hotel Villa Maria was very good and although some of the trips started early, the hotel coped well with special timings when necessary. The hotel was situated ideally for trips into Sorrento and the surrounding area, and the swimming pool was open, which was a bonus! The trips were interesting, well conducted and organised with maximum convenience in mind for the holidaymakers, the highlight for us being the trip to Vesuvius, even though the Italian weather decided that this was the day for rain. We would definitely recommend this holiday to anyone, but would just like to mention the face that the itinerary is changeable for logistical reasons and that we ended up with three trips in three days with no break in between, as our rest day was changed. This did not detract from our overall satisfaction with the holiday to any significant extent, but it may be worth a mention in the publicity about the holiday. Thank-you Riviera for everything, 9.9/10!
Review by Mr & Mrs B Hunter on 11 June 2013
Our first trip with Riviera Travel, it was our wedding anniversary, and what a lovely time we had at the Villa Maria, wonderful hotel, food and staff, nothing to much. We loved Adrian our holiday rep and will be trying another trip next year.
Review by mr mrs p allen on 11 June 2013
This was my first holiday with Riviera and it was wonderful. I was very impressed with the organisation and the enthusiasm of our guide. I feel very lucky to have stayed at the Villa Maria, the staff were very friendly and helpful. Jane,our guide, was so enthusiastic and helped the party to get the very most out of the trip. Where does she get her energy from? The holiday was very good value,so I hope to travel with Riviera again in the future.
Review by Jenny Cessford on 11 June 2013
This was a fantastic, action packed holiday, so many interesting places to visit with a really great tour guide, Diana. The Grand Hotel Aminta was a lovely hotel, excellent views, friendly staff and good food. We met some really lovely people and have many happy memories of a truly great holiday.
Review by Jan Hunt on 12 June 2013
A great holiday, hotel Villa Maria was one of the best 3 star hotels we have stayed in, close to the Sorrento centre, great swimming pool, service and food all good. Our tour rep. Adrian was excellent and all the specialist guides were first class. Thoroughly recommend.
Review by Peter on 17 June 2013
My husband and I have just returned from our first Riviera holiday and it was the best holiday ever. From being greeted at the airport on arrival, throughout the holiday and taking us back to the airport it was excellent. Our tour rep was very efficient and thorough and extremely helpful. The hotel was very good for location, cleanliness, food, and all the staff were very helpful and friendly, couldn’t fault any of it and we will definitely be taking a holiday with you again.
Review by Mrs L Rainforth on 17 June 2013
We stayed at the Hotel Villa Maria in Sorrento which we found very convenient for the town centre but without too much noise at night. The hotel was very good with friendly, helpful staff, clean rooms and facilities and good food. I am on a medical diet but this was catered for when the regular menu was not suitable for me. The tours were well organised and Jane, our guide, was wonderful and worked tirelessly to make everything run smoothly. She was prepared for any eventuality and tackled every day with a smile and witty comments. A real gem! The tours were very informative and enjoyable despite the early starts.The drivers were superb and showed fantastic skill on the winding roads and avoiding the scooters. A wonderful holiday with many fine memories. I will certainly use your company again.
Review by Ann Landsbury on 17 June 2013
We thoroughly enjoyed our first experience of an escorted holiday. Riviera travel were excellent particularly as we missed our flight (not our fault) and they efficiently reorganised things so we could join our holiday as soon as possible. We stayed at the 3 star Villa Maria which was a very clean and comfortable 3 star hotel. Good plentiful food, efficient service and friendly staff. Adrian Jackson was a really professional rep. He was well organised and had plenty of interesting information to impart. All in all we would definitely recommend this company and will be back for another tour at some stage.
Review by Gill and Pete Foley on 19 June 2013
We had a wonderful week at the Villa Maria in Sorrento. This was our first time with Riviera Travel and we were greatly impressed with the efficiency of the organisation and the friendliness and helpfulness of all the staff, both Riviera and at the hotel. The planning of the week was exemplary and each day was enhanced by our tour manager, Jane’s enthusiastic and informative commentary. We much appreciated her sense of humour and kindness. The group itself got on very well together and we all had a lot of fun. We will certainly recommend Riviera Travel to our friends and hope to join you again. Thank you to everyone who helped to make this such a memorable holiday. Trevor and Barbara Harrison
Review by Trevor and Barbara Harrison on 20 June 2013
This was our first trip with Riviera Travel and we were very pleased with the organisation from the moment we met our tour guide and throughout the whole week. We stayed at the Villa Maria which we were very pleased with, it was very clean, the staff were polite and friendly and the food was good. A very pleasant and comfortable stay. All our tours were well planned and we always seemed to arrive at each place before the main rush. Now I must mention our guide Jane who really made the trip something special, she was not only our guide but friend as well. Thank you Riviera and a big thank you to Jane.
Review by Frank Spivey on 22 June 2013
It was the first time my sister and I had travelled with Riviera. From start to finish it was a wonderful experience. Everything was organized so all we had to do was enjoy everything on offer. Our hotel the Villa Maria was very well run with friendly staff, good food, and very comfortable. Everyone involved from beginning to end made it a holiday to remember. Our tour guide Linda made sure we enjoyed every moment, she was very informative, funny and caring. A true professional who truly cared about her customers. We shall certainly travel with Riviera again.
Review by Barbara Flanagan on 22 June 2013
We have just returned from this tour. We had a thoroughly enjoyable week as everything was organised to perfection. Adrian was a wonderful guide and made all our visits so interesting. We wouldn`t hesitate to travel with Riviera again on a future occasion. Robert and Joy Smith
Review by Joy Smith on 23 June 2013
This was our first trip with Riviera Travel and we do hope it will not be our last. From arrival to departure we were delighted with our experience. Our Tour Manager was Adrian, and he really made the holiday something special. He looked after each and every person on the tour, was a font of useful information, practical advice, and kept us all amused during the coach trips. We didn’t mind the early starts, as each day brought a wealth of new delights. From a choice of seven or eight hotels we picked the Michelangelo, partly because it was in the centre of Sorrento, and partly because we had read good reports. We would have no hesitation in recommending the hotel - good location, friendly, helpful staff, good food in the restaurant, and reasonable bar prices.
So 10 out of 10 for Adrian and Riviera Travel! Thank you so much for a wonderful experience. We would heartily recommend this trip to anyone.
Review by Robert & Hazel Speck on 23 June 2013
This was our second trip to Sorrento with Riviera. So good we had to do it twice! We stayed at the same hotel, the Villa Maria, as we loved it the first time. Very central so good for walking into Sorrento or the Marina Grande. The staff are all helpful and friendly. Rooms are light and airy, always clean. The meals were excellent with plenty of choice. Lovely staff in the dining room too. We were extra fortunate to have the same Guide Adrian. Absolutely adore him!! Every day was a joy. He couldn’t do enough to keep everyone happy, entertained and informed. I really want a copy of his book!! We may be booking again!
Review by Donna and Peter Goddard on 25 June 2013
Hotel Maria was good value, excellent service and the perfect location for the central old town and evening strolls. Linda, our guide, was excellent, well organised, informative and good humoured with it. Travel arrangements went well.
Review by Crawford on 26 June 2013
Our compliments to everyone concerned at Riviera. Booking, travel, the hotel, the tours were all really excellent in every detail. Particular praise must be given to our resort manager Diana. She excelled in every aspect of her job. Thorough, efficient, great local knowledge, superb disposition and ever cheerful. In her, you really have an exceptional talent representing Riviera, as you doubtless know. We say that as extremely well travelled worldwide both business and leisure. Well done. Mike & Sue Berry
Review by Mr & Mrs M. F. Berry on 26 June 2013
Having just returned from a holiday in Italy I must inform you that we had a marvelous time, the weather was almost too hot, the Hotel Metropole was quaint, the staff always ready to help with any queries but the holiday was made by Linda, our guide. She was a mine of information, always on time and her English sense of humour was second to none on the long coach journeys. Her grasp of the language and local customs enabled us to sit back, relax and enjoy the magnificent scenery. Linda is certainly an asset to Riviera Holidays. My girlfriend and I are new to Riviera but are already looking through the brochures for next year.
Review by Tricia Bull on 26 June 2013
Just would like to say how much we enjoyed being in Sorrento and the Amalfi coast etc, for eight days. Our guide throughout the holiday was Jenny who was absolutely great, very helpful and informative.
Review by Christine and Neil Donbavand on 27 June 2013
This is our second trip with Riviera Travel and again we have had a wonderful time. Thanks to your courier Diane she really made the trip for us. Every thing went like clockwork and we never had a dull moment.
Thanks you. look forward to booking with you again.
Review by D Tinkler on 28 June 2013
Being new travellers with Riviera, my partner and I have been most impressed with the organisation and efficiency of the whole operation. Our tour guide, Effy, was most informative and helpful. The selected hotel, La Vue D’Or, offered superb accommodation and cleanliness. All the staff were very friendly and helpful. Having said all that I must congratulate you on your efficiency and would have no hesitation on travelling with Riviera again and recommending you to others.
Review by Mr Grenville Richmond on 28 June 2013
Brilliantly organized, trips were run like clockwork with full information being supplied as the trips progressed. A full on sight seeing holiday made easy by Riviera and Sarah our tour manager. Hotel location spot on. Will travel with Riviera again!
Review by Terence Whitaker on 30 June 2013
Having enjoyed a Riviera break to Bruges last year, I was confident in booking a holiday to Italy in June this year. I was not disappointed. From the first contact to arrange it, everything was first class. The hotel was excellent and Sarah the tour manager was on hand at all times to make our holiday stress free. All we had to do was sit back and enjoy it. Many thanks to all your staff at Riviera and to the hotel and coach drivers.
Review by Joyce Portus on 1 July 2013
Have recently returned from 1st. class Sorrento holiday based at La Badia hotel â€“ lovely hotel, comfortable, very good food, pleasant, friendly management and staff. Tour manager/rep Sarah excellent. Thanks. Regards, â€˜ Very Satisfied ! â€˜
Review by Alan Bottom on 1 July 2013
Just to say how much we enjoyed our holiday to Pompeii, Capri and the Bay of Naples. The organisation was excellent and our tour manager, Diana was a joy. So informative, she made all the trips so interesting giving us loads of information but in a light-hearted way. The hotel Michelangelo was good.
Review by Mrs J Cresswell on 2 July 2013
My sister and I have just returned from a week with your company in Sorrento. May we say what a wonderful time we had . The organisation was top class and we were lucky enough to have Adrian to look after us. His knowledge, humour, and kindness was exemplary and made our holiday one to never forget from start to finish. He is a great asset to your company. We would like to perhaps go on another of your holidays next year so perhaps when your brochure comes out you could send us both one.
Review by Lynda Wycherley on 2 July 2013
We have just arrived home after 8 days on the Pompeii,Capri & The Bay of Naples tour. We stayed at the hotel La Badia and we would like to thank you for a fantastic and very enjoyable holiday. This was our first visit to Italy, we can’t praise our tour rep Diana enough who made our stay more enjoyable. Looking forward to more of the same.
Review by George & Ann Parkinson on 2 July 2013
We have just experienced our first touring holiday with Riviera Travel and can quite honestly say that we both thoroughly enjoyed the holiday from start to finish. We would like to thank the Hotel Villa Maria and our tour guide Jean for making this a holiday to remember. The tours were well organised and made our first visit to Italy very enjoyable.
Review by Mr & Mrs J. Chong on 4 July 2013
A Brilliant time, our guide Jane was the most delightful knowledgeable and helpful person ever. She was an absolute joy to be with and nothing was too much trouble for her. We had the usual people who do their best to be a pain but she handled them with skill and we had a lovely time. This is our second time with Riviera and both times we had exceptional guides. Well done to all involved.
Review by Kenneth Triggs on 9 July 2013
We recently took a tour of Paris 7th June with Andy as the tour Manager and then a holiday to Sorrento on the 21st June with Jenny as the tour manager. We should like to complement Riviera on how well managed all the prior bookings were and also how well both holidays were organised and there ‘smooth’ running. Both Tour Managers were excellent and with the knowledge of their respective areas and tips they passed on was really the ‘icing on the cake’ for the holidays. We would certainly recommend Riviera as a holiday company that provide excellent holidays
Review by John Freshwater on 10 July 2013
My wife and I have just returned from your tour of Pompeii, Capri and Bay of Naples. We had a wonderful holiday and wish particularly to commend your tour manager Diana. She facilitated a most rewarding and enjoyable trip and in doing so demonstrated extremely efficient organisational skills, a deep understanding of the local environment and culture, the ability to communicate that understanding in a captivating and accessible way, and throughout the trip maintained a most effective and appropriate balance between authority, responsibility, leadership, humour, sensitivity and empathy. She clearly enjoys and is proud of her role and is a great credit to your organisation.
Review by (Robert) Blair Davies on 10 July 2013
We have recently returned from a wonderful trip to the Amalfi coast, staying at the lovely hotel La Badia. Riviera travel were excellent. Our tour guide Sarah was very informative and helpful and the coach drivers were amazing! A thoroughly enjoyable trip, and we will definitely use Riviera travel again.
Review by Janice and Richard Yorke on 12 July 2013
We are writing to tell you how much we enjoyed our recent holiday in Italy at Sorrento. From start to finish the holiday was excellent. Living in rural Dorset we find travelling from Bristol very convenient and this is now the second time we have had holidays with you flying from there… please continue to use this airport. Our accommodation at the Hotel Villa Maria was also excellent, the staff were friendly and welcoming, and the facilities very good. We would would very happily return there and recommend it to others. Our tour manager, Adrian arranged and guided all our tours and expeditions with great expertise and knowledge, and never-failing good humour. The local guides who led our tours were again first class. We will look forward to travelling with your Company again in the future. With many thanks
Review by Michael & Carolyn Tonkin on 15 July 2013
We have just had our first holiday with Riviera Travel and it will not be our last. Everything about the holiday was excellent - the hotel (Europa Palace) was first class, the tours were all perfect and coaches always arrived at the specified time. Our Tour Manager, Diana, was a real credit to the company and handled everything and everyone very professionally and friendly - she was an absolute gem. We have had tours with other companies in the past but Riviera will always be our first choice in the future.
Review by John and Tina Woodcock on 15 July 2013
First time we have travelled with Riviera Travel, we were recommended by our friends who have travelled with RT at least 4 times. We were not disappointed, Pompeii, Capri & the Bay of Naples tour was simply amazing, every trip was organised down to the very last detail, prompt arrival of the coaches pick up and drop off, our tour guide Diana was very impressive, she was so informed and passed all her knowledge onto us, we arrived as customers and left as friends, this was a special celebration for us we had a 50th birthday and a silver wedding anniversary what better way to celebrate it was simply perfect. We stayed at La Badia very authentic lovely Italian family fantastic service. Most definitely will travel with RT again, do it you will not be disappointed. We fell in love with Italy and we will return. Thank you RT
Review by Karen Wilbraham on 18 July 2013
We stayed at the Europa Palace Hotel, Adrian was fantastic. A wonderful chap, very kind and funny. Arranged a wheelchair for my husband, and made everything trouble free for us. The coach driver was amazing. The hotel was a wonderful position, lovely staff, food was good, good choice. The trips were so good, very informative, Adrian was very knowledgeable. Thank you for a lovely holiday
Review by Sandra Burrell on 19 July 2013
We have just come back from a tour of Pompeii,Capri and the Bay of Naples. The holiday exceeded our expectations both in relation to the Hotel, ( La Badia), which was very welcoming, comfortable, clean with excellent cuisine and excellent staff as well as the tour itself. Diana, our tour guide, ensured a well run and efficient tour, was responsive to the needs of all and had a sound and in-depth knowledge of all matters.
We will certainly travel with Riveria Travel again. Thank you for a wonderful holiday.
Review by Andrew Harding on 20 July 2013
This was our first time with RT but hopefully it won’t be our last. Everything from the Airport pick-up, the ‘check in’ at Reception to our return went like clockwork. Sarah our Tour Manager was excellent, as also were the local guides & drivers. We stayed at the Hotel Villa Maria in Sorrento, the situation of this hotel is perfect, especially if you like to go for a stroll after Dinner and that is a ‘must’ if you are in Italy! The hotel was quiet at night, the food was excellent, the bedrooms were spotless, as was the bed-linen and towels that appeared to be changed daily.The Head Waiter and the Dinning Room staff were friendly and helpful and always made sure that we had the same table to seat our group of six for every meal. Can’t wait to return.
Review by Celia & Ray Soby on 20 July 2013
We have just returned from the Pompeii, Capri, Naples tour, and all we can say is that we had the most wonderful time. It was our first holiday with Riviera but it certainly won’t be the last. The organisation was so professional and our tour guide Jenny was lovely and very knowledgeable. The staff at The Grand Hotel Aminta were wonderful nothing was ever too much for them , all in all we loved every minute if our holiday and would certainly go back to Italy with Riviera again .
Review by mr& mrs Gilham on 20 July 2013
We had 8 days in Sorrento staying in the Europa Palace Hotel looked after very well by our tour manager Jane. Jane was always a pleasure to be with, informative, knowledgeable and humorous. She took great care of us, planning and entertaining us en route. The hotel was in a great location enjoying an outstanding view of the Bay of Naples and Port of Sorrento, in the style of a classical Italian villa holding 3 magnificent weddings during our stay. Four star accommodation food and staff. Superb holiday.
Review by jacqui & colin mcallister on 22 July 2013
What a wonderful holiday we both had, Diane our tour guide was excellent with a brilliant knowledge of the whole tour, Hotel La Badia couldn’t fault it very clean and comfortable, the staff were friendly and helpful, food was very tasty and Anthony the head waiter was funny and made us feel at home. We will most definitely use Riviera Travel, and just loved Italy, everything about the holiday was perfect, we met some really lovely people. Thank you all very much see you next time. Kind regards Lynette & Chris Plumridge
Review by Lynette & Chris Plumridge on 22 July 2013
I would recommend Riviera Travel company most highly. Extremely professional, knowledgeable and friendly. Our rep Giovanna was a delight and at all times ensured that we were all well informed and equipped for our busy itinerary. The visits to Capri, Herculaneum and Pompeii were made extra special as a result of the high calibre of our designated tour guides. The lovely gentleman who escorted us in Capri was an absolute hoot and quite a celebrity as he walked us through the busy streets, taking time to give a cheery greeting to passers by of all nationalities. A special mention also to the expert drivers who were second to none and ensured our utmost safety and comfort at all times. The roads on the Amalfi Coast being some of the most challenging and busy I have ever encountered. White knuckle comes to mind! I am already praising this company to my friends and family and will certainly be using their services in the future.
Review by Ruth Best on 22 July 2013
My husband and I stayed at the Grand Hotel Aminta, Sorrento. A beautiful hotel overlooking the Bay of Naples. We couldn’t fault anything. The location, the staff the menu were all spot on. We went on all the trips which were so well organised. A special mention about our guide, Jenny, she was super, so informative throughout all trips and a lovely lady too. The driver was excellent and we felt safe at all times. We rated this holiday as one of our best and would certainly use Riviera Holidays again.
Review by Mrs Christine Dale on 25 July 2013
My cousin and I enjoyed our 1st Riviera Holiday last June, we stayed at the 3* Hotel Villa Maria, the staff were helpful and friendly, our rooms were clean and the food was plentiful. Our tour guide Jean was very knowledgeable about the area. The whole holiday was well organised and we are about to set off on our 2nd Riviera Tour to Croatia and the Dalmatian Coast. Looking at the website I think I’ve just found next years holiday. What better recommendation than re-booking?.
Review by Linda Price on 29 July 2013
I wish to place on record my thanks for a very organised Holiday.( Or..As Ann the guide stated ” Its not a holiday..Its a tour” which raised a great deal of laughter…) The quality of the Riviera personnel we met was in our view very high. The guides at Herculaneum, Pompeii/Vesuvius explained in a way that “simple” people like me were able to understand. In the past I have not been a person to give out “tips” etc ( No body tips me etc etc). But on this trip felt they all were well worth a money tip. The way the holiday was arranged meant we got the best of everything on each day in terms of times at the the venues. Again many thanks for a well arranged holiday & look forward to sorting out another holiday with your good-selves.
Review by Colin Wagg on 30 July 2013
We are writing to say how much we enjoyed the above holiday. The hotel Metropol was excellent and the trips worked out very well. Our Tour Guide, Jean, was extremely good and we would especially like to thank her for her help and assistance at the airport on our return journey. Looking forward to another Riviera holiday in the future as we have had many superb holidays with you in the past.
Review by Ian Hodgson on 30 July 2013
My husband & I have just returned from the above tour. I wish to congratulate your company for making our trip such an enjoyable, interesting & value for money holiday. The hotel (Atlantic Palace) was most comfortable, staff quite friendly & meals superb - couldn’t fault it in anyway. Effy Blume our Tour Manager was FANTASTIC!!! Her patience, organisational skills and knowledge was exceedingly good! Nothing was too much trouble for her & she was always most willing to help. Effy is most indeed a credit to your Company!! We would certainly use your company again & would have no hesitation in recommending it to others’ Thanks once again!
Review by Anne Mitchell (Mrs) on 31 July 2013
Our first tour with Riviera, & we were not disappointed ! We had a fantastic holiday in Italy, a lovely tour guide called Joanna made it even better. It was well organised, the hotel was tranquil with beautiful views. We will be using Riviera travel again, as we are going to Vietnam & Cambodia with them in January next year. We cannot wait. Thank you Riviera !
Review by Jess hill on 2 August 2013
A wonderful week staying at La Badia, a charming family-run hotel amongst olive groves just above Sorrento and an ideal base. Very comfortable, friendly staff and spotlessly clean. The week ran extremely smoothly with our Tour Manager Diana, always the right mix of authority and humour. It was nice too that she had lived there for years, spoke fluent Italian and told us so much about Italian life, especially regarding the different regions. The only hiccup was when a road tunnel was closed by a fire as we were on our way to Herculaneum, the slow detour must have delayed us by almost 2 hours but everyone bore it well and Diana kept the spirits up. Our only carp was that we would have preferred to have gone to Pompeii early morning, before Vesuvius and not the other way round as we would have stayed there longer, coming back under our own steam if we could. 2 hours at Pompeii, even in the afternoon heat, was not enough. This isn’t though a specialist archaeological tour and it struck a good balance on the whole.We would recommend it.
Review by Edwin Peter Johnson on 9 August 2013
Just wanted to say how much we enjoyed our holiday. Hotel Aminta was lovely - the staff were all great. I also wanted to say how lovely our rep Jenny was. She was helpful and knowledgeable - a real asset to your firm. We have used you before and doubtless will use you again - Thank you.
Review by Pam Dixon on 14 August 2013
I just wanted to write and say how much I enjoyed my tour this year, my parents and I went on the Pompeii,Capri and the Bay of Naples tour in May and we stayed at the Hotel Aminta. The guides at Pompeii, Herculaneum and Capri were both knowledgeable and entertaining. The whole area is beautiful and I enjoyed swimming in the sea off the Amalfi coast. The hotel was very comfortable and I was very pleased with my single room and the view of Mt Vesuvius from my bathroom window. The food everywhere on the tour was just amazing I thought that the optional lunches for a lower price were a really good idea. The whole tour was really well organised and our guide Giovanna was warm, friendly and really helpful, there was no question she couldn’t answer!! I would like to thank you for a wonderful trip, I did not want to come home, Kind Regards
Review by Alexandra Stainbank on 30 August 2013
We had the best week with Jean, our tour guide. She was so down to earth and had great knowledge of everything, but with such a great sense of humour with it. We all got on so well in our group thanks to her and our excellent coach drivers. We hope to come back next year and would hope we have Jean again. She made us feel special and cared for. Best wishes.
Dawn & Peter Midson.
Review by Midson on 31 August 2013
We have just returned from the tour of Pompeii, Capri and the Bay of Naples. It was fantastic. From the moment we arrived to the moment we left, we enjoyed every moment. Sarah, our Tour Manager, was knowledgeable and made each day run smoothly. Our hotel, the Atlantic Palace, had attentive staff, amusing decor, and a good choice on the menu even for vegetarians like me. If there wasn’t anything, they were happy to cook something just for me. We couldn’t really choose a favourite trip because they were all great although Naples itself doesn’t offer much choice in a thunderstorm. This was our second Riviera Tour and we are hoping to book more in the future.
Review by Shaun and Sheila Dudgeon on 10 September 2013
Last week I went on the Naples, Pompeii and Capri tour with my mother and it was just brilliant! Our tour guide was Sarah, and she was excellent. Honestly there is nothing to fault on the tour. Our hotel was the Atlantic Palace, the staff were so kind and helped out at any moment. Also the waiters at the hotel were brilliant, so dedicated to their job especially Pepe, the head waiter and Luigi, one of the younger ones.
Also I was wondering if you maybe had a full name of Luigi the waiter at the Atlantic Palace, we became rather well acquainted and we both wanted to stay in contact, so, I’m just wondering if you might have his full name so we could get back in touch?!
Thanks again for a brilliant tour! Hana x
Review by Hana Hughes on 10 September 2013
We have recently come back from two of your tours. Sorrento and the Amalfi coast in July and The Loire valley and Monet’s garden at the end of August. We want to comment on your tour guides. Jenny, who we had in Sorrento, was amazing. Her management of the tour was exemplary and her knowledge of Italy - it’s history, education systems, politics was first class. Well done to you for having such a wonderful tour guide Keith, who we had to take us to Monet’s garden, was superb. He managed to tour excellently and his knowledge of France and it’s history was fantastic.
Review by Steve & Linda Brierley on 10 September 2013
Recently returned from the above tour, had a wonderful time, the tour guide Giovanna was lovely and looked after us all very well and was very knowledgeable about the area as were the guides at Pompeii, Herculaneum and Capri. We stayed at the Hotel Vue D’or which was away from the hustle and bustle of Sorrento but great for relaxing after a long day. The hotel was clean and the staff very friendly and helpful and the food was lovely. There was a shuttle bus into Sorrento if you wanted. Will definitely use Riviera Travel again
Review by Joan Etherington on 13 September 2013
I have just returned from a fabulous trip to Sorrento and the Amalfi coastline. My experience of the whole event was extremely pleasing. The hotel and staff were very warm and friendly. I would certainly stay there again. Our courier Linda was outstanding; she was extremely friendly, very experienced, knowledgeable and went that extra mile to make our trip more enjoyable. I seriously think she needs a bonus!
Review by Cynthia Brunsden on 13 September 2013
Just returned from our second trip to Pompeii, Capri and the Bay of Naples. On our first trip last year the temperature was so hot (even the Italians were complaining it was a heatwave!) that we decided to do the whole trip again in cooler weather. Our first trip was enjoyable but we missed going to Pompeii as we were warned there would be no shade in the 2 hour guided tour. With a return visit there was always the chance that the magic had worn off and we would be disappointed - but nothing of the sort! La Badia was as friendly and comfortable as before and it was great to see the Head Waiter Antonio and his highly efficient team again. Our driver was faultless, both in expertly driving our coach on the Amalfi mountain roads and getting us safely through the incredible Italian traffic. There’s a great choice of excursions arranged and it would be impossible to choose the one we enjoyed the most - all are strongly recommended and the week passed by in a flash. Finally, our thanks to Effy, who’s vast knowledge of the places visited and calm ability to cope in every situation truly made the week a memorable one.
Review by Mrs V Kerton on 14 September 2013
My mother and I have just returned from this wonderful touring holiday. We stayed at the Villa Maria Hotel where all the staff are friendly and welcoming. Our room was spacious and very clean. In the restaurant we enjoyed delicious 3 course meals every evening served by very smart and friendly waiters. Our tour manager was Jane, she was super efficient at organizing us so that we got the very best out of the tour. The scenery is beautiful and there were plenty of opportunities to capture this as we travelled to and from the various places we visited - some of the high winding roads are a bit scary, thank goodness for our excellent driver Antonio. The schedule was busy, but we loved every minute of it, and there is lovely pool area to relax in after a hard days sightseeing!
Review by Jacqueline Coldrick on 15 September 2013
Returned from above trip on Friday 13th September they say it’s an unlucky day however having spent an absolutely fantastic week I can only say we felt relaxed and contented .. The tour was well organised our Tour Manager Jean kept us on our toes and guided us on our way. We met some lovely people who also contributed to the overall feeling Thank you Riviera we will definitely go on another of your tours. We stayed at The Villa Maria which was generally ok we met some lovely people.
Review by Freyer on 16 September 2013
Just returned from our honeymoon trip with you! Our tour Manager Jenny was excellent, her knowledge was superb and with her living in Italy for a number of years really gave us lots of interesting facts of way of life in Italy as well as her expert knowledge of the places visited. We stayed at The Atlantic Palace and we must say the food and staff were the best we have experienced in Italy. The only down side of this hotel is that we had to use the hotel shuttle bus to Sorrento (which was good) rather than being able to have a walk out from our hotel due to the busy road and no footpath, The tours out were excellently organised and good value. The lunch stops were very well organised and good value. Just one suggestion; Why not make the Herculaneum visit part of the tour rather than an optional extra and make the visit to Naples an optional extra.
Review by John and Pat Rhead on 16 September 2013
We have just returned from a most enjoyable tour of Sorrento and the Almafi coast. The hotel was even better than described in the brochure and they catered very well for my husband’s wheat free diet. Sarah, our tour guide, gave very clear advice and was extremely well organised and helpful. The entire trip ran like clockwork. Will be going on yet another tour with riviera next summer, I am sure.
Review by Sue and Chris Casey on 16 September 2013
We have just returned from a fabulous holiday in Sorrento with Riviera. Our tour guide was Jenny. A very pleasant, friendly , professional lady who was very knowledge of the whole area . How she remembers all that information is amazing. If you are luck enough to have Jenny on your trip you will have an amazing time. The hotel we picked was the Atlantic Palace where the staff were really friendly and catered for my gluten free diet… Really spoilt me with gluten free pasta, bread and omelettes. The trips were also so well organised and the whole holiday was precision run. This is the 2nd Riviera holiday we have been on and definitely won’t be the last…. Would be nice though if there was some discount for loyalty such as virgin do. Overall would definitely recommend this holiday .
Review by Karen Evans on 16 September 2013
Another wonderful holiday with Riviera Travel - this time to Sorrento, Naples and the Amalfi Coast. Adrian was brilliant! Looking forward to our next holiday with Riviera.
Review by Paul & Jenny Moulton on 17 September 2013
I have recently returned from the Pompeii, Capri, Bay of Naples trip and I would like to say, as a retired journalist and sometime travel writer, it was one of the best, well organised and fascinating holidays I have had.. The enjoyment of the trip was made possible by the calm, efficient, interesting and entertaining work done every day of the visit by tour manager Jennifer Guarracino. She mixed a cocktail of history and current information for all her visitors in an enthusiastic way, while behind the scenes she ensured all the important hotel, restaurant, theatre and other details were in place. A first class by a first class guide representing a first class company. Well done everyone for making this trip a truly memorable experience.
Review by Anthony Harney on 17 September 2013
Just returned from Sorrento with Riviera. Would like to thank Jenny our guide. I do not normally go on tours as I usually opt for independent holidays but thought I needed the organisation this holiday provided. Everything was excellently organised and Jenny gave us a lot of info about the area. Enjoyed the holiday very much.
Review by Hilary Pike on 17 September 2013
Having just returned from the above tour it would be remiss of us not to tell you of the wonderful time we had. The Hotel Michel Angelo was superbly situated, the accommodation, food and service were excellent. We thoroughly enjoyed the daily tours thanks to the impeccable organizational skills and timings of Adrian Jackson which enabled us to arrive at our destinations before ‘the crowds’ providing us with time and space. Adrian has an encyclopedic knowledge of the area which he conveyed to us in a very informal manner peppered with relevant facts and humorous anecdotes which were enjoyed by all. Adrian is a consummate professional and this made a total difference to the holiday. Should Adrian ever retire please could you let us know…...we would have a ‘whip round’ in Wales to send Mrs Roberts back to see him one more time! I’m sure he would appreciate it.
Review by G and PS Couch on 17 September 2013
We really enjoyed our week in Sorrento. 6-13 September 2013 . Our tour guide Jane was exceptional, both in knowledge of the area and also organising our numerous visits efficiently. She managed to navigate the chaotic Italian transport system to ensure a stress-free holiday and used her experience of Italian life to our benefit. The Hotel Villa Maria was clean with suitable facilities for our needs. The meals were good and staff friendly. The location is excellent for walking into Sorrento and for exploring the local area
Review by Megan Clemence on 17 September 2013
We returned from our week in Sorrento last Friday, and wish to say how much we enjoyed it. Each day was stimulating and well-organised. Our tour guide, Jenny, was tireless in making everything smooth and safe for our group, and we would to say a special ‘thank you’ to her. Our room at the hotel Villa Maria was splendid, with views across the Bay of Naples to Vesuvius. After having spent many years organising our own travel and holidays, it was a refreshing change to be ‘taken care of’; to sit back and be taken places! We shall certainly be booking more Riviera tours, and will be recommending them to friends.
Review by Graham and Lana Stew on 17 September 2013
My husband and I just want to say what a wonderful holiday we had. We stayed at the hotel Aminta the staff were fantastic .The rooms were spotless and the food was excellent. Jenny our rep was very knowledgeable and helpful, she had every thing down to a fine art, I hope you realise what a jewel you have working for you, staff like her are very rare.
Review by Jennifer Phillips on 19 September 2013
We stayed at the Villa Maria, which is excellently situated. The food was good and there was everything we needed there. We met some lovely people. Our tour guide Jean was well organised and kept us on our toes. We would have liked more time at Herculaneum and Pompeii as it was impossible to take it all in, but we thoroughly enjoyed our visit and will be travelling with Riveira again. Gwen Hand
Review by Doug and Gwen Hand on 20 September 2013
Fabulous hotel La Badia, stunning views and fantastic staff. Wow experience. Tours were well organised relaxed with great optional extras if you so choose. We enjoyed our trip so much we came home and booked again for next year. Riviera .....thank you.
Review by maureen preston on 20 September 2013
Sorrento, 13 September. Just returned from this trip, our second with Riviera. As expected, every aspect was pre-determined and accounted for. Clockwork. Jane our tour guide could not have done more, she was knowledgeable, humorous, unflappable and cared for our party like mother hen! Excellent company, we will certainly be with you again. Congratulations to everyone concerned front and back of house. Sylvia & William.
Review by Sylvia & William. on 23 September 2013
My sister and I have had three holidays with Riviera and each one has been fabulous. Well done to our tour guide Jenny who was wonderful, full of information and tips.Thanks for the one about the cake in Amalfi fabulous.We stayed at the Atlantic Palace which was really good. Good sized rooms,very clean and wonderful food. The staff were all very friendly and helpful. We would really recommend this holiday to anyone. One thing though, you’ll need a holiday once your home to recover! Thanks to Jenny and all staff at the Atlantic palace for making this made this holiday so good.
Review by Sue Evans on 24 September 2013
My cousin and I have just returned from a fantastic holiday based in Sorrento at the Atlantic Palace (great food!). My second time with Riviera and once again everything was extremely well organised. This tour is not for the faint-hearted due to a packed schedule, but it was a wonderful experience and gave us a taster of what’s on offer in the region. Thanks to Diana, our guide, who has a wealth of info about the area and Italy in general.
Review by Christine Parsons on 29 September 2013
Our first experience of an organised trip and we were delighted. The tour guide (Jenny) was wonderful and she gave us so much information about the places we visited and about Italian life. The organisation of each day was excellent and we were given a taste of the area which made us want to explore further. We had a good room in the hotel La Badia with a superb view of the bay of Naples and a good sized terrace. The food was not outstanding, but the restaurant terrace and the pool areas were truly delightful. The staff were very attentive and extremely friendly. Being above the town this hotel is very quiet away from the noise of scooters and Sorrento traffic, which we liked. Access to the town is easy via a path but also by free taxi or local service bus, so there is no need to feel isolated.
Review by Gordon Kay on 29 September 2013
We had a wonderful time visiting Pompeii Herculaneum Vesuvius and the Amalfi coast. Our tour guide Adrian made every tour interesting and fun with his amazing knowledge of the area and it’s history and his witty remarks and anecdotes. Our guide round Pompeii and Herculaneum was a lady called Maria who also had a vast knowledge and made the visits so informative. The Amalfi coast was breath taking. Would recommend this tour to anyone who is interested in history and beautiful scenery. It has wet our appetite to visit more of Italy’s delights.
Review by Mr & Mrs Finney on 29 September 2013
My husband and I have just returned from Sorrento with Riviera . One of the best by far. Stayed at the La Badia fantastic family run hotel with lovely clean rooms. Set in a great location above the town. Our guide Sarah was most efficient nothing was too much trouble and very knowledgeable on local history. Will book again with Riviera ( already looking for next year)
Review by Linda + Ian Pratt on 29 September 2013
Just returned home after a week in La Badia Hotel Sorrento.The holiday was excellent, with everything organised to a high standard. From arriving to departing Naples Airport, Sarah, our tour guide, was brilliant and we could just enjoy seeing all the beautiful areas such as the Amalfi coast and all the historical sites without the bother of planning our own agenda. La Badia Hotel was of a high standard, set in an olive grove, overlooking the Bay of Naples, with excellent food and efficient, friendly staff. I would recommend this holiday to anyone .
Review by Sue & Andrew Parker on 29 September 2013
A fantastic trip. Our first time travelling with Riviera Travel. Very well organised and the guide Adrian was amusing and very knowledgeable. I would certainly travel again with this firm, from start to finish it was a real pleasure.
Review by Patsy on 30 September 2013
Second time with Riviera and again everything was first class, stayed at the Villa Maria nice hotel well situated for Sorrento town, the food was good and the rooms spacious and well equipped, the staff were friendly and helpful, the whole holiday was very well organised and ran smoothly, with Linda at the helm first rate courier very knowledgeable, and very very helpful, walking tours of Sorrento and Capri were informative and just the right length, expert guides for Pompeii and Herculaneum were very knowledgeable and made the visit well worth it. Sorrento is buzzing all day and night, and the atmosphere is fantastic especially at night, you feel secure I never saw any bother of any kind during my stay. Cannot not fault anything will certainly use Riviera again plenty of Italy still to explore and I see no reason to do it with anyone else.
Review by John Nicklinson on 1 October 2013
We have just come back from Sorrento (Pompeii, Capri & Bay of Naples). We have travelled with Riviera before but this was the best yet! Well organised, good hotel (La Badia) and good tour guide - Sarah. Please thank Sarah - she recommended lunch at Miccio’s which was lovely, so we went back on our last day. The trips were well timed, giving us plenty to do, but back to the hotel in time to relax before getting ready for dinner. Although we were busy and saw a lot it didn’t feel too rushed. Good value!
Review by Sue Hall on 3 October 2013
Just returned from a fantastic holiday based at the Aminta Hotel Sorrento. Jenny our guide was wonderful and every trip was really well organised. She also recommended various places to see. We felt one of the highlights of the holiday was the optional trip to Herculanium. The hotel was excellent and we met some lovely people. We would really recommend this holiday and the Aminta Hotel.
Review by Linda & Mike on 3 October 2013
What a fantastic holiday! We enjoyed everything about it, the Hotel Aminta, the Tour Manager Jenny, who was so well informed, friendly and organised, and all the trips. This is the second time we have travelled with Riviera and would thoroughly recommend them to anyone,
Review by John & Della Nation on 4 October 2013
Just back from our tour of Pompeii, Capri and the Bay of Naples. The whole trip was superb. Lovely people on the coach and a wonderful tour guide called Jenny. She was so calm, efficient and inspired confidence at all times. Everyone could relax knowing she was at the helm. Very safe and careful coach driver was also an important point. We stayed at the Hotel Aminta. Set back from the resort, but peaceful and quiet, when returning from our daily outings. Lovely room with views of Pompeii and Vesuvius. Our room was beautifully serviced. The hotel staff were efficient and friendly - a well run independent hotel. Absolutely nothing to complain about - would love to do it all over again.
Review by Colin and Ann Moore on 5 October 2013
Most enjoyable trip to Pompeii, Capri and Naples. Perfect weather. Diana, our guide, was excellent - fun, knowledgeable and plenty of information but also gave time for peace and quiet! Good tours of the ancient sites. Amazing day along the Amalfi coast. Stayed at La Badia hotel. Lovely position away from the noise of Sorrento and an easy walk into town both during the day and evening. Spotlessly clean hotel, superb staff, small balcony which was a shame as it was not really wide enough to sit on and admire the lovely views. Food a little dull sometimes but plentiful. Gala night excellent. We were very well looked after from arrival at the airport to our departure. 50 in our group but the whole trip ran like clockwork. Thank you.
Review by Sally Day on 5 October 2013
Just arrived back from Italy. This holiday was fantastic from start to finish. We stayed at the Aminta in Sorrento. The weather was excellent so this helps we were on the 4th floor the room was a bit small (recommend a balcony but they were all taken when we booked) but had views to die for. Very clean and all staff were very helpful. We knew when we booked that this would be a full on tour but it was well worth it (a couple of early starts)
Review by Ben Stone on 6 October 2013
Just arrived back from a fabulous holiday. Stayed at the Aminta on the 4th floor room was a bit small (recommend a balcony but were all booked when we booked) but we had a view to die for. Very clean and all staff were very helpful. We had a tour guide called Jenny who was the best we have ever had very informative and helpful and always available (well done Jenny) this is a full on holiday but boy do you see some fantastic sights and places. Highly recommend it. Again well done Jenny for pulling it all together.
Review by John & Pat Stone on 6 October 2013
A well organised tour which comprehensively covered the delights of the Amalfi coast. Despite slightly inclement weather our guide, Jenny, led us with enthusiasm and good local knowledge. She sorted out a minor problem with our hotel room efficiently and was invariably pleasant and easy to talk to. It was obvious that she had the respect of all the party and Italians that we came in contact with. We would certainly recommend the tour to anyone who wanted to get a flavour of this part of Italy.
Review by Fergie on 6 October 2013
I had never done this kind of organised trip before and was unsure how I would enjoy it. Well, I have to say it was so well organised and timed that it was a most delightful trip. Our guide, Jane, was wonderful and was obviously well acquainted with all of the areas in which we travelled. At no time did we feel part of a herd. I would have no trouble recommending the company and this particular trip to friends and family and have already done so since my return. The hotel which we’d chosen, Hotel Michelangelo, was also excellent and is a wonderful addition to your list of accommodation. If there was a complaint it was that we didn’t want to leave!
Review by Norma Togneri on 6 October 2013
We had a weeks holiday from our base at the Villa Maria Hotel in Sorrento. The hotel was comfortable, friendly and ideally placed for immediate access to the centre of Sorrento. Our Riviera Travel Tour Manager - Linda was really superb. Speaking fluent Italian when she needed to do to drivers or officials and of course English to us, she was enthusiastic, fun and highly professional. She not only spoke, often with passion and genuine fondness, about the wonderful history of the many places we visited, but she also gave us an amazing insight into the lives of today’s Italians. Her guidance, advice and care and concern for our education, safety and enjoyment, were a daily feature of our trips. The places we visited - Sorrento, Capri, Amalfi, Pompeii and Vesuvius, Herculaneum and Naples were amazing, and if we were to go on this holiday again, we wouldn’t change a thing. We have travelled once before with Riviera Travel in Paris, which we thoroughly enjoyed, and we are really pleased we used them again this time. The holiday was really excellent and with people like Linda as a Tour Manager, you are providing a golden experience to anyone who books with you.
Review by Phil & Anne Barraclough on 6 October 2013
Just arrived back after a brilliant week’s holiday in beautiful Sorrento. We stayed at the Hotel Michelangelo, in the centre of town, very comfortable with good food and friendly staff, and being able to walk out into the lively town at night was great. The tours were excellent and very well organised and our experience was further enhanced by our wonderful tour guide Adrian Jackson, what a character! he should really be on the stage! The depth of his knowledge is very impressive. We are very keen to visit Italy again and will certainly book with your company.
Review by Linda and Jeff Birch on 7 October 2013
This is the second time we have travelled with Riviera and once again it was excellent. Although it was a very busy week thanks to jenny our tour guide it was very well organised. We stayed at the Aminta hotel which was set back from sorrento which was ideal for us to return to because it was so peaceful with views to die for. Once again I must praise jenny for apart from being very knowledgeable she was also very approachable and had a lovely way with her. I would recomend this tour and the hotel and the icing on the cake would be to get jenny as your tour guide
Review by ELISE &DAVE; on 7 October 2013
Just got back from a great trip, it was the best holiday we had this year, we had some great trips out to Pompeii Capri and Naples, we had a fantastic guide, and when it came to the trips out she really knew her stuff, so thanks Jane you where the best, stayed at the Atlantic Palace, the staff where great and the coach drivers where very good, many thanks to all involved. Chris Phil Glover. .
Review by chris phil glover on 7 October 2013
I booked on this holiday as an individual traveller, having full confidence that Riviera would be a suitable and trustworthy tour organiser; I was not disappointed!!! I loved the hotel La Badia; the staff were very helpful and accommodating. Being on my own, I was pleased that the tour was half-board too! Antonio made a cheerful addition to mealtimes & it was a bonus to eat out on the terrace. My room was well appointed, offering a lovely view across the bay. Our tour guide, Sarah, was brilliant! Knowledgeable, approachable and very pleasant. I had a great week with a full and rewarding itinerary giving a broad ‘taster’ of the area, thank you. I would love to return to Sorrento at some future date.
Review by Mrs R Button on 8 October 2013
We thoroughly enjoyed our holiday based at La Badia in Sorrento. The location of the hotel is stunning, the staff are extremely helpful and we would certainly recommend it if you want to be away from the hustle and bustle of the town. We had heard very good reports about Riviera from friends and agree that the service provided is excellent. Our guide, Diana, was fantastic at organising our trips and giving us interesting insights into Italian family life. Certainly a tour not to be missed.
Review by Pauline and Rob Needham on 9 October 2013
Just returned from our holiday and we must give our thanks to our tour manager Jenny. She made the tour memorable with her efficiency, understanding and kindness to all of us in the tour party. We stayed at the Hotel Aminta in a lovely room with eye watering views of Vesuvius. A very good hotel. Every day was a pleasure, the highlights for us were the day in Capri and the visit to the museum in Naples.
Review by Colin and Ann Moore on 10 October 2013
Had a great week despite the weather, managed to dodge heavy downpours and thunderstorms. Tour was well organised and our guide Linda was extremely knowledgeable and informative giving us not only information about the places we visited but also about the way of life in Sorrento. Will definately use Riviera Travel in the future.
Review by Sue Newman on 12 October 2013
Our holiday to Pompeii Capri and Bay of Naples was splendid. We had a first class hotel in the Villa Maria. Our tour guide was Jenny who gave us a lot of interesting information about Italy and the way of life there. The holiday was well organised and everything ran to time. Good choice of holiday and some lovely trips included. Would certainly recommended Riviera Travel to family and friends and everyone else. No complaints whatsoever. Top marks to Riviera Travel!
Review by Elizabeth Dean on 12 October 2013
We normally travel independently, but had booked this holiday on the recommendation of a friend. We also knew that it would be quite difficult to organise for ourselves and to pack in as much as Riviera do into just one week. The organisation was efficient and friendly and the hotel La Badia was a pleasant haven at the end of each day. Best of all was our unflappable and witty tour guide, Jenny. Her calm, efficient and friendly manner were matched by her depth of knowledge on all aspects of the places we visited and on the Italian way of life in general. I don’t believe that anyone but an Italian resident could have had such insight. She made a huge difference to our enjoyment of the holiday.
Review by Ian & Maggie Richards on 12 October 2013
This is the third Riviera trip I have taken this year, five in total and yet again another wonderful experience. Accompanied by my 14 year old daughter this time, we marvelled at not only the ancient sights such as Pompeii and Herculaneum and Vesuvius, but also at the adorable and beautiful sights of Capri, and the Almalfi coast. Our tour guide, Linda, was absolutely brilliant going that extra mile to make our visit worth while. Not only with details of the trips we were taking but also an insight into True Italian life. The Hotel Metropole made a fantastic base, and the staff were very helpful and friendly. I am now browsing next years brochure to see where we will be going - and I can’t wait!
Review by Rachael Layton on 14 October 2013
Our first Riviera trip but won’t be our last. A wonderful experience from start to finish. Our hotel the Villa Maria was excellent with friendly staff and comfortable accommodation. Our tour manager Jane made it come to life. Thank you.
Review by Godfrey Crofts on 16 October 2013
I just wanted to tell you what you know already! That Adrian is a gem in your crown! Informative, funny helpful.. such a great trip, we’ll be sure to return. Mille grazie.
Review by Helena Webber on 17 October 2013
My first trip with Riviera, and it was certainly worth every penny spent. A very high standard throughout, our guide, Diana, was amazing, with very deep knowledge of the language and the way of life in Italy, and a useful contacts network. Everything went swimmingly, one day of torrential rain which didn’t hold us back, and unable to climb to the top of Vesuvius due to rain and mist, but these things can’t be organised! Every day was unerringly delivered, every point covered meticulously. An unforgettable holiday. Many, many thanks to everyone involved!
Review by Jenny Gunning on 19 October 2013
Had a lovely holiday even though it was hectic. The hotel was excellent with very friendly staff and our room wonderful views over the bay of Naples. A special mention for the tour guide, Adrian Jackson, who had a fantastically quirky sense of humour. He certainly made everybody smile. This is the second time we have travelled with Riviera and would recommend.
Michael and Joan
Review by Michael Briggs on 21 October 2013
Just returned from our first holiday with Riviera. It was excellent! We stayed at La Badia, a delightfully situated family run hotel with magnificent views. All the staff were very friendly, caring and extremely helpful. Nothing was too much trouble, especially when illness struck! Our tour guide, Diana, was very caring and very well organised. Everything ran like clockwork. Would even go as far as to say she was the best tour manager we have ever had!! We especially enjoyed our trip along the Amalfi coast with its stunning views and also Capri and Pompeii. Will certainly be travelling with Riviera again and will recommend them to our friends.
Review by Margaret and John Leatherbarrow on 21 October 2013
Our first trip with Riviera Travel (and probably not the last!). La Badia Hotel was on the whole very good but food choice and quality was at best OK. The itinerary and optional trips was quite taxing but very well organised and very good value for money. This is not a restful holiday but you get to see much of the region. The tour manager, Diana, was very helpful and knowledgeable and was good at minimising passenger delays. Her local knowledge enhanced the trips. Weather at beginning of October proved to be a bit unreliable but we were lucky in this respect overall. The mixture of history and excellent sight seeing made this a good all round holiday.
Review by Mr& Mrs JL Rae on 22 October 2013
This was our first experience with Riviera travel and we were absolutely delighted with all of it, once we had arrived in Italy. We stayed at the Hotel Villa Maria, which is ideally situated for walking around Sorrento. The hotel staff were extremely helpful and friendly and the quality of the food was excellent. Our tour guide Jane was totally amazing! She is a perfect professional, very well organised, helpful, efficient, friendly with an encyclopaedic knowledge of the area. Despite the fact that this tour packs everything in, we still had sufficient free time to explore the beautiful town of Sorrento. We will definitely make use of Riviera Travel in the future. The only negative aspect of the holiday was with the air travel, in both directions byThomson.
Review by Norman & Sheila Cunliffe on 24 October 2013
What a fabulous trip our 5th with Riviera. I would strongly recommend taking all the optional tours - to Herculaneum, Naples & Capri - excellent value. Our hotel, the Villa Maria, was very convenient for the centre of Capri. The entrance was up a steep slope - fortunately I have a motorised wheel to help me push my husband’s wheelchair. The hotel was clean & comfortable but what it lacked in ambiance [compared with other hotels we have stayed at with Riviera] was more than made up for by the kindness & friendliness of the staff and the superb waiter service at dinner. Our guide, Jenny, lived locally so was very knowledgeable. She was always helpful but especially so when the front wheel of the wheelchair collapsed before we even got into Pompeii - I guess it was one jolt too many on the rough cobbles we had encountered everywhere which we were aware of before we booked the trip but thought worth the risk. Despite this we have no regrets Sue was our guide to the airport and she could not have been kinder - she wouldn’t leave us until we had gone through all the procedures and were safely in the area of Wheelchair assistance.
Review by Rosemary Slater on 25 October 2013
The first time with Riviera has been a great experience. Arrangements worked well and the Hotel Aminta was good and as described. Good food, helpful staff. Linda, the tour guide was excellent, warm and with a great range of knowledge from history to fascinating details of life in Italy. I was also impressed by the way she diplomatically handled a couple of unreasonably grumpy guests on the first morning, who were, frankly, quite rude. The trips were efficient and the site guides were terrific. A good mix of activities though we opted out of the coast tour as it involved too much time on the coach for our comfort between two other full days. Perhaps this (or Naples) could be optional; though we do understand that this could be difficult operationally. Optional meals visits etc were very good, Overall, a great holiday.
Review by John Thackray on 26 October 2013
A really good holiday. We stayed at the Aminta hotel overlooking Sorrento and could not fault it in any way. Staff were very friendly and helpful. The organised tours were excellent and took in all of the main “must see” places in the area. Many thanks Riviera Travel for a very enjoyable holiday.
Review by Alan J Davidson on 28 October 2013
Just a brief note to record our gratitude to Adrian Jackson our tour manager. He was knowledgeable, friendly, helpful and amusing at all times. One of the best tour managers that we have ever had. Unfortunately my wife and I left our coats in the hotel when we left. It had been a very warm day and we just forgot that we were going back to late autumn in England and it never crossed our minds that we had brought the coats with us and would need them on our return. However, the resourceful Adrian assisted by the very helpful Effy undertook to bring the coats back to England the following week and post them on to us and they duly arrived exactly when we expected them. We can’t thank your staff enough for going the extra mile with your two forgetful travellers.
Review by Thomas Adam on 29 October 2013
My first attempt at travelling on my own since my husband died. I was met at Naples by our tour guide Sarah who was our guide throughout our stay. Sarah was warm and welcoming, very informative and knowledgable, without ever being irritating. Our group was always fully informed of meeting times and places, and consequently all our fantastic tours ran smoothly. I soon made friends in the group, and would say to others on their own - go for it! You are not going to be on your own for long. (of course you have to make an attempt to socialise !) Riviera Travel have got it sussed.
Review by Colleen Lewis on 29 October 2013
Our first holiday with Riviera very enjoyable. Our guide Sarah crossed all T’s and dotted all I’s very professional, efficient and helpful with a vast local knowledge. We were safe in her hands and everything ran like clockwork. We saw all the important sites, a hectic week as we chose to include all the optional tours but well worth the effort . Maybe an extra day off in the middle of the holiday might have been good to digest what we had seen or to have stayed on a couple of extra days at the end of the holiday. Our stay at The Aminta lived up to our expectations especially as it was our 50th Wedding Anniversary although we wished we had chosen the balcony on the other side to face Sorrento itself. The only downside was our delay in flight with Thompsons not arriving at the hotel until midnight and delay in coming home. Thank you Riviera we would certainly consider another holiday with your Company
Review by Lin and Brian Hobley on 30 October 2013
We have just come back from this tour, and would like to thank you for a very good organized tour. All the trips out where organized to an excellent standard. The hotel Villa Maria was excellent, food excellent although service in the dinning room was a bit slow some times, but apart from that it was a lovely hotel and the position right in Sorrento was perfect. They gave us a wonderful gala dinner on our last evening with lovely music, the event was dampened by the weather, but who cared after such a good holiday. Our guide Jenny was excellent explained about the tours and gave us most useful information on Italy. Although we had to wait for the coach to come from another hotel we only had to wait minutes, which we thought good organization on Jenny’s part. Our flights from Birmingham was good, we had an excellent holiday with you and would definitely recommend Riviera Holidays to anyone. Thank you once again. Regards Doreen Fellows
Review by Doreen Fellows on 31 October 2013
Dear Sir/Madam My wife and I have recently returned from the above mentioned holiday which we shared with our friends Mr & Mrs Elliott. This was our eleventh holiday with Riviera (and our friends eighth) We can honestly say this trip fully came up to the high standards we have come to expect from you and, with the splendid itinerary and efficient organisation, was right up there with the best of them. We would like to complement our tour leader, Diana, who was not only, most personable, pleasant and efficient, but also very knowledgeable and informative. She is, in every way, a credit to your company. Once again our two coach drivers were also excellent, as were our two tour guides, Fabio (Herculaneum and Pompeii) and Sando (Capri) You will I am sure be pleased to hear that we have already booked two more Riviera holidays during 2014 (for one of which we will again be joined by Mr & Mrs Elliott). With thanks once more for yet another wonderful holiday Yours faithfully Ian Simmons
Review by Ian Simmons on 31 October 2013
Hi, Together with my Partner, Michael Gliddon (both over 75) I have just returned from your Amalfi Coast tour (booking 647671) staying at the Villa Maria and part of Jane’s group. During the last two years, we have visited some 45 ports on the P&O’s Aurora and Fred Olsen’s Boadacea and experienced some 45 tours. This is a preamble to saying that Jane rates,in our eyes, number one among tour guides. We loved her style, her written and oral briefings, the way she handled problems: all told an exceptional person and guide. Even when the weather was unkind, Jane found a dry option and turned the day around. Villa Maria Hotel was excellent: very good value with helpful staff,even at the end of the season. Our incoming flight on Friday was delayed by three hours but good old VM kitchen and waiting staff came up with a hot starter and main course. We had a busy but wonderful week:our first time with Riviera. Regards, Marian Salvage & Michael Gliddon
Review by Marian Salvage on 31 October 2013
This was our third trip with Riviera and we thoroughly enjoyed it. Riviera always comes up trumps! Hotel Villa Maria was excellent - good value for money, very central and very comfortable and clean. The staff were friendly, kind and helpful. Our meals were delicious and authentically Italian. Jane was absolutely great in every way. She was kind and helpful, never left anything to chance, and all our trips were planned out to the very last detail. She gave us a lot of information about the surrounding area and places we were visiting and of course she made us laugh!! There were eight people in our party and unfortunately one person had a fall during one of the trips and needed treatment in hospital so Jane came to the rescue. Thank you very much Jane! Luckily the hospital was within walking distance of Villa Maria. I would recommend this tour to one and all with Villa Maria as your choice of hotel. This trip has been very enjoyable for all of us and we will look back with lots of fond memories of our stay in Sorrento.
Review by Barbara Pierce on 2 November 2013
An excellent week, with fascinating visits, made all the more enjoyable by our guide, Diana. She is so good at her job and made our holiday effortless. (The weather was good too!)
Review by Helen Tyndale-Biscoe on 2 November 2013
Just wanted to say a huge thank you to our tour guide - Diana - who was not only extremely well organised and thoroughly informative, but who went out of her way to look after our every need. Thank you
Review by Evans on 3 November 2013
We thoroughly enjoyed our trip to Pompeii, Capri and the Bay of Naples. Our guide, Adrian, was excellent; extremely well organised, very clear with all information and gave us such helpful advice. We were busy but all so stress free and we didn’t feel we were part of a big group. We saw an amazing number of places, learned so much about what we saw and had some memorable experiences and sights. We were very happy with our accommodation and its location, staff were friendly and our room was very clean. An action packed week which we thoroughly recommend to anyone wanting to visit the area.
Review by Jenny Holden on 8 November 2013
A wonderful holiday, good weather, good hotel (the villa Maria) and the amazing Jenny who must be Riviera Travel’s best asset.
Review by D Johnson on 10 November 2013
Together with our friends Denis & Jean Pilley we had a most enjoyable week at the Aminta Hotel which was first class, the staff so welcoming and efficient. The real star of the week however was Jenny our guide. She made the week with her good humour, organisational skills and particularly her knowledge of the area and its traditions made what might have been boring coach trips very interesting. The only downside of the week was that Jean was taken ill during our last night and we were concerned as to whether she would be able to travel. However as soon as she was advised of the problem she swung into action organising best seats but even more getting the airport staff on the ball and everything possible was done to ensure she was able to travel. We can not praise her highly enough.We look forward to further holidays with you and will not hesitate to recommend you to others. Regards, John Wild.
Review by John & Shirley Wild on 11 November 2013
My partner and I have just returned from an 8 day holiday and would like to place on record our complete satisfaction with the service standards of Riviera Travel. The choice of hotels hit the right note as we had the option of a well located hotel within strolling distance of the main square of Sorrento. The daily excursions were perfect with excellent leadership and knowledgeable local tour guides. The hotel Maria provided clean, spacious rooms and good service. Our very special thanks must go to the tour guide Jenny who treated us all with patience, respect, warmth and exceptional local knowledge and is in our opinion and experience, the number 1 in tour guides. A job well done, thank you.
Review by William J Early on 12 November 2013
Have just come back from the Pompeii,Capri and the bay of Naples Tour. Our Excellent guide Sarah was very well organised and spoke very good Italian the tours were very fascinating . Our Hotel The Aminta was in the perfect position over looking the bay of Naples and gave us a Fabulous View of Vesuvius.The Hotel was excellent clean and the staff very helpful and very friendly.The food was of a high standard and plentiful. Our room was comfortable and cleaned every day first class. Worth every penny. Will be booking another holiday soon
Review by Paul and Jennifer Cooksey on 13 November 2013
We had the best guide ever in Sara. Sara looked after every detail of what we wanted from the trips, from local history, places to eat, things to see and do, even where to find a free loo. It was like having your personal talking encyclopedia. Everything was timed perfectly to get you round as many different places as possible Weather was great, scenery never to be forgotten.
Review by james slaven on 14 November 2013
A fantastic holiday. Hotel Villa Maria we’ll situated and good service and menu. The arranged trips were so well organized and Jenny our guide was excellent. A good time of year to enjoy the wonderful scenery. A great group of people made it extra special. Chris Goddard & Jean Hewitt.
Review by Chris Goddard & Jean Hewitt. on 15 November 2013
Last week we returned from this tour, which was very enjoyable. The organisation was faultless, and our wonderful guide Sarah ensured everyone got the most out of their holiday without worrying about logistics. (As a UK expat living in Sorrento, she couldn’t be better qualified.) The local guides for Capri, Pompeii and Herculaneum were very good too, and the two coach drivers performed superbly on some fairly interesting mountain roads. We stayed in the Hotel Villa Maria, which was very good (apart from very limited vegetarian options).
Our itinerary was the standard Sorrento program – other highlights were the Amalfi Drive and Vesuvius – but, although Campania is such a beautiful, interesting region, you enjoy this sort of holiday so much more when you have the benefit of good organisation and an excellent tour guide.
A word of praise too for the office staff: my wife phoned them a few times with queries before the holiday, and they were always professional and friendly.
Review by Bob Bell on 17 November 2013
My wife and I do not normally travel on fully escorted tours because we have a motorhome. What a pleasant surprise however when we decided to travel with Riviera to Italy. The week was fantastic, with a nice hotel, excellent courier who looked after us all of the time and superb trips. We will certainly be looking for another trip with Riviera in 2014 and hope it is of the same high standard. It is worth adding that although our return flight was cancelled as a result of a strike both Riviera travel and British Airways looked after us admirably in arranging another overnight stay and return flight (At no extra cost to ourselves)
Review by Terence and Carol Jackson on 21 November 2013
My travelling friend, Carole Shaw, and myself want to tell you that our holiday was everything we had hoped for…the trips to Herculaneum and Pompeii, the tour of Capri, the hair-raising drive along the Amalfi Coast, the wonderful privilege of seeing the Pompeii exhibits in the Naples Museum…all of it was so well organised and enjoyable. Above all, we must say what a wonderful tour guide you have in Adrian. He provided us with maps and comments that were invaluable…above all his knowledge and humour kept us intrigued and laughing all the time. But what I want to say, above all, is a big thank you for sorting out our travel arrangements when I became ill on the plane coming home. Thank you so much for relieving us of so much anxiety. I look forward to more travel with Riviera. You have never let us down.
Review by Valerie Holmes on 4 April 2014
I’ve just returned from this very well organised and enjoyable tour, made particularly special by our guide Adrian who was always engaging & extremely informative. I would definitely recommend to friends.
Review by Kathy Dowbor - Musnicki on 5 April 2014
Our eight-day holiday to Pompei, Capri and the Bay of Naples has been fantastic with so much to see. As well as Pompei, Capri and the stunning Amalfi Drive, the optional tours enabled us to visit Herculaneum and Naples Archaeological Museum and Art Gallery. The optionl boat ride around Capri, plus the chair lift to AnaCapri made that day special. The Villa Maria hotel in Sorrento was perfectly situated for free time in Sorrento and was comfortable with excellent staff and service. Our Tour Manager, Diane, ensured everything was kept running very smoothly so that each day was full of excitement! Thank you Riviera Travel for such a great holiday at a good affordable price.
Review by Mrs Elaine Marshall on 12 April 2014
I really wanted to visit Pompeii for my 18th birthday and to my surprise my mum welcomed this idea in the form of Riviera’s Pompeii, Capri and the Bay of Naples excursion holiday. Although I was the youngest on the trip I must say the quality of the day trips, accommodation (Grand Hotel Aminta), food and transport were spectacular so don’t let age stop you. Every single day ran smoothly thanks to our lovely guide Jenny and I had the most fun holiday EVER!
Thank you so much Riviera, I literally don’t stop thinking about this holiday and I will for sure be travelling with you guys in the future. Can’t recommend this company enough- congrats on being fab! ps. I am very well travelled and have stayed in amazing hotels all over the world but the Grand Hotel Aminta surpassed every expectation. Very impressed with every facility that the hotel offered for the price they charge. They have also very deservingly just won an award from Tripadvisor stating they have the 3rd best view from their hotel rooms out of hotels from all across the globe, you have to see it to believe it!
Review by Kate Graham on 14 April 2014
We recently returned from a most amazing tour to Sorrento, Pompeii, Naples and Amalfi. The scenery was most stunning, our coach drivers were superb and the Hostess, guide, manager,“Diana”, was so informative and helpful, nothing was too much trouble for her, there is only one word to describe her and that is Fantastic. Thank you Riviera travel and we look forward to our next tour with you. Mike
Review by John Knight and Michael Trenaman on 20 April 2014
Having been on 2 Riviera Travel holidays already we were looking forward to our holiday in Sorrento and were not disappointed. We stayed in the Grand Hotel Aminta. We were very pleased with our room (being given a room with a balcony and sea view without requesting them due to visiting out of season) and with the range of choices available both at breakfast and dinner. Our tour manager, Sarah, was excellent. She was very knowledgeable about the area and everything on the tour went like clockwork due to her efficient organisational skills.We thoroughly enjoyed all of the excursions including the extras ones - a boat trip around Capri, a visit to Herculaneum and to a Sorrento musical evening. We will certainly be booking with Riviera Travel in the future.
Review by Anne & Gordon Thorn on 20 April 2014
I have just returned from your Pompeii, Capri and Bay of Naples tour and I wanted to let you know what a fantastic time I had, travelling with my sister and our mother. I had never been on an organised tour before and was unsure what to expect. From the moment we arrived and were greeted by our amazing Tour Guide, Jane, until we departed, the whole week was fun, relaxed and brilliantly organised. We stayed at the Villa Maria. Hotel, which was in a perfect location to explore Sorrento. The hotel staff were very welcoming and helpful and the rooms and public areas were clean and pleasant. All of the excursions were delightful, made all the more special by Jane’s incredible knowledge of the area and her great personality. As the first group of the season she made us feel very special and was excited to show us all the beautiful sights. Thank you for a fantastic holiday. We will certainly be travelling with Riviera Travel again and would recommend it highly.
Review by Michelle Hodgkin on 24 April 2014
This was our first time with Riviera Travel it was great. The hotel was a good 4 star. Food was excellent, the staff were brilliant and could not do enough for you, Our tour guide Jenny was one of the best we have ever had, her knowledge of the area was remarkable, Jenny was always friendly and helpful, We liked this company that much that we have just booked to go to Cambodia and Vietnam next year, we would highly recommend Riviera Travel for people who like to do this type of holiday.
Peter and Alyson Carter, Norfolk, U.K
Review by Alyson and Peter Carter on 25 April 2014
Having just returned from the above tour we wanted to write and say how much we enjoyed our trip. Our tour guide was extremely knowledgeable, friendly and helpful. As it was Easter it was quite busy, and on one trip to Vesuvius there was so much traffic on the way up the trip had to be abandoned. This was disappointing to a lot of the guests on the coach so Jenny arranged for us to revisit on our way back home to the airport later in the week. Everything ran very smoothly and the hotel was friendly and family run. I would recommend the tour as it enables you to see all the major sights in the area with the option to add other trips to your itinerary if you so wish.
Review by Marion Lockwood & John Winn on 25 April 2014
We have just returned from our first holiday with Riviera Travel to the Campania region of Italy. It was such a well organised tour and yet allowing us time to “do our own thing” as well. Much of this was down to our guide, Giovanna, who smoothed out any difficulties and was absolutely charming. She even had to the patience to listen to my halting attempts at speaking Italian! The tour was over the busy Easter weekend but by careful planning by Giovanna, we had none of the hideous crowding over Easter that was shown in the Italian national papers. We were in Naples on Easter Sunday when it was busy but not overwhelmingly so and the piazzas were not at all full. By using early starts (usually 8.15 a.m.) we avoided much of the traffic and gained some peace and space at most of our destinations. The trip to Capri was beautiful and the optional guide and boat trip meant we saw the maximum during our one day there. Herculaneum is an optional tour but would recommend going as the guide was one of the best site guides we have ever had and the town, being smaller scale than Pompeii, is easier to take in and appreciate the level of the disaster that overtook it. The Amalfi Coast drive was a test of nerves- the driver’s-not ours, as he deftly dealt with some very bad Italian driving and kept calm throughout! The hotel Cesare Augusto is very well placed centrally and all rooms were of a high standard. The food was good and had many local touches. Overall, a very successful and happy trip to celebrate our 40th wedding anniversary and we can certainly recommend this trip.
Review by Sally and David Garrington on 26 April 2014
We had a great holiday although the weather wasn’t perfect. Adian was fantastic and had excellent knowledge about the area. His commentary kept us all entertained during the visits with his great sense of humour. The Hotel villa Maria was good and we enjoyed the gala evening especially the dancing! Thank you for a great holiday.
Review by Andrew and Barbara Beard on 2 May 2014
We have recently return from a week in Sorrento. This was our first tour with Riviera and we were very impressed with the organisation of both the tour and the accommodation. The Hotel Villa Maria was clean, the staff very friendly and helpful, the food was good. Our tour Manager Diana was excellent, she was knowledgeable but direct. But more importantly she was kindness itself after a disastrous crossing to Capri with myself and several other people suffering from very bad sea sickness. Thank you Diana. We are already planning our next trip for 2015.
Review by Chris Jenner on 6 May 2014
Hotel Aminta very good , with great food and service. Manager Diana excellent throughout. Tour met expectations ref locations with good guides giving great explanations. Weather could have been better
Review by John French on 7 May 2014
Second time with Riviera. Day one our tour guide (Jean) fell ill and Riviera immediately laid on a replacement guide by the name of Jenny. We had an absolutely marvellous time and Jenny was brilliant. The whole holiday can be summed up in three words ” Fan Tas Tic” !!! Many thanks Riviera, hope you get well Jean and many, many thanks to Jenny from one of “Jenny’s beautiful people”!! Also let’s not forget our driver Antonio who was brilliant at one point when we got to the top of Vesuvius in managing to sort out chaotic Italian bus parking!! It was a hoot http://websitev6.dev/images/smileys/grin.gif !!!!
Review by Patricia Roberts on 8 May 2014
Just returned from the above tour. it was great and in particular our tour manager Diana who I cannot praise enough. She was a mine of information and made the tour that much more enjoyable. Whatever you pay her it’s not enough. The hotel Michealangelo was good and very close to the town centre. The room was small but very clean with good facilities. We found it disappointing that their was no tea/coffee making facilities in the room so anyone going take a kettle with you. The food was very good but not one portion of spaghetti, lasagne or pizza was offered during the 7 days we were there. I was expecting some traditional Italian cuisine to be served. The buffet style breakfast was really good and they served the best coffee we had during our trip. Overall my wife and I were pleased with the whole experience and would recommend the 7 day tour.
Review by peter fulton on 10 May 2014
A wonderful tour with a very experienced and knowledgeable tour manager Adrian Jackson. Hotel Cesare Augusto was welcoming with very friendly waiters. We requested a high floor room and we were not disappointed. This hotel is very central and although a little dated served our needs adequately. Adrian ran his tour efficiently and his natural sense of humour gave this tour a superior edge. Our overall experience was very good, however we would have liked to stay and explore the extensive site of Pompeii for at least another hour independently. We felt the two hour guided tour did not really give you a feeling of the vastness of this remarkable and unique site.
Review by Mrs Marcia Jacko on 10 May 2014
Holiday exceeded expectations in almost all areas. Stayed at Hotel la Badia. Clean comfortable room with glorious outlook. Lovely terraces for relaxing and enjoying the views. Dinner main courses a bit uninspired but soups and desserts good. Please relay our thanks to Jenny: first class tour guide - knowledgeable and delightful. Excellent tours and guides, particularly Christine at Herculaneum. Michael at Pompeii was good but needs some guidance in using the Whisper equipment. Microphone needs to be clipped to his lapel rather than handheld.
Overall excellent organisation from start to finish. Wonderful holiday.
Review by John and Sue Wrigley on 11 May 2014
Enjoyed our holiday very much, it was a very well organised package. So much to see and enjoy. The Europa Palace was a lovely place to be. Our Manager Jenny was brilliant, a fount of knowledge with lots of local information gained as a long time resident of the area. She also was great at sorting out the glitches in fact an absolute gem. We like your policy of not visiting factories, we always try to dodge those.
Review by Brian & Barbara Parkr on 13 May 2014
A much deserved, big thank you, to our guide Diana who sent my lost scarf to my home address after I lost it on holiday. Diana took great care to find my contact details through another person who escorted us to the airport. Diana was an interesting fund of knowledge about living in Italy making that journey round the bay more enlightening . The arranged lunches were very well thought out/ good value and made the trip less exhausting. Despite the weather I am astonished how much was packed into a week. My only suggestion is that I would have liked to dine out on one (or more evenings) in Sorrento rather than always at the hotel. If this had been an arranged meal the Foreigners club might be lovely setting with a fantastic view.
Review by Joanna King on 13 May 2014
A very well set up holiday with plenty of excursions and a great hotel (Europa Palace) where the staff were without exception friendly and efficient. The location, room and meals were also good. But the highest accolade goes to Jenny our tour guide whose deep knowledge not only of local history but of local traditions and family customs made the time pass all too quickly. She was very polite and friendly and showed a high level of confidence in awkward situations, such as when the local transport company blockaded our route to Amalfi. Jenny set the standard to which all tour guides should aspire. This was my second tour with Riviera and I will definitely travel with you again.
Review by John Wildman on 14 May 2014
The tour was even better than expected and Jenny, our Tour Manager added that special touch throughout. During coach trips, in a very clear (I have hearing difficulties) but relaxing manner she would speak to us about the country’s primary and secondary schooling system, national politics and a lot more about the country. Soon after the start of an excursion, we were delayed in a road block protest which was set up by a national bus company. Jenny seemed to be doing her utmost to get us moving somehow, while at the same time she calmed us travellers with talks about Italy. Although my wife and I have enjoyed a few tailor-made holidays recently, this group tour felt just as special.
Review by Noah on 14 May 2014
From the moment we all met Adrian our Tour Guide, we all knew we were going to have a Fantastic time. He has an amazing amount of Local Knowledge and a brilliant sense of humour, we all laughed so much and instantly bonded as a group. I am sure that all your tour Guides are all amazing but I cannot imagine our Tour and our Group being as good with anybody else, I will recommend Riviera Travel to everybody for simply getting everything right and making it look so easy, when we know it isn’t ! We have traveled with you before and we definitely will again. From the bottom of my Heart, I Thank you again, and Thank you to Adrian for being the Best Tour Guide.
Review by Gwyneth Prockter on 14 May 2014
This was our first tour with you - and is very unlikely to be our last. I was concerned before we went that, with so many people on a Riviera holiday, we might feel a bit that we were being herded like cattle: far from it. It is really impossible to fault the whole holiday. The organisation throughout was impeccable and, we thought, with just the right balance between organised tours and free time. Our tour guide, Adrian, was incomparable: not only a fund of knowledge but giving us all enough information and history - but not too much. In addition, he frequently had us in stitches with some of his stories, not least with what is doubtless a now famous one about Mrs Roberts! Our guides at Herculaneum and Pompeii were also excellent.
Our hotel (the Grand Hotel Cesare Augusto) was also very good - plenty of space in our room, attentive and friendly staff, plentiful and good food with a very reasonable choice - and ideally situated. A bonus was the swimming pool and terrace on the roof, with lovely views over the Bay of Naples to Vesuvius.
- And we felt the whole holiday was also extremely good value.
Thank you very much from us both for a thoroughly enjoyable week.
Review by Simon & Heather Evers on 19 May 2014
This was our first holiday with Riviera and we were very impressed with the whole experience from the fabulous Grand Aminta Hotel to the very impressive tour guide Sara for whom nothing was too much trouble. She is a real gem! The tours were very interesting and well organised and nothing was overlooked in making sure it all ran smoothly. It was a real holiday to remember and certainly hope to use Riviera again.
Review by Keith and Kathleen Jones on 21 May 2014
Thank you Riviera Travel for giving us one of the best and most memorable holidays we have ever had. Thank you also to all the staff at the Villa Maria Hotel for providing us with a top quality stay. The tours we had were all spectacular made even more so by our fantastic tour guide Jane. This was our first holiday with Riviera Travel but it certainly won’t be our last. Amalfi Jane sends her love !!! x
Review by Jean and Allan Porter. on 22 May 2014
We have just returned from a fabulous holiday staying in the Hotel Villa Maria in Sorrento. The hotel staff could not have been more helpful. The hotel is in a great location with easy access to Sorrento. The whole package was so well run and our guide Linda was excellent. She catered for every individual to ensure that no matter what everyone gained the most out of their holiday. Thank you so much to the staff in the hotel, Michael who guided around Herculeum and most of all to Linda whose enthusiasm is endless!!
Review by Anne And Richard on 23 May 2014
We recently returned from our latest holiday with Riviera - to Pompeii, Capri & the Bay of Naples - and once again have been most impressed with the whole package. A truly wonderful trip and well-thought out programme. We chose to stay at the Hotel Villa Maria as it has easy access into Sorrento for ‘free’ time and were not disappointed, especially with the balcony view of the Bay of Naples and Vesuvius (well worth the supplement). We took advantage of all the optional extra trips, including the theatre evening, and would recommend them as helping to make the most of the holiday. Our drivers and the professional guides at Herculaneum, Pompeii and on Capri were excellent but particular praise must go to our Tour Manager, Jane, who ensured the week went perfectly, providing everyone with lots of handy hints and useful information. She obviously loves her work and had put a great deal of time and effort into ensuring that we all would have a wonderful holiday. After an unfortunate accident on the last afternoon Jane took us to Sorrento hospital and stayed with us throughout the 2 hours we were there (praise to the Italian A & E system too!), although it was her free evening. She even acquired from a contact in a nearby shop some crutches for us to borrow until the next day, as well as organising airport and airline support both at Naples and in Manchester for our journey home. We cannot speak highly enough of her. Thanks also to her colleague Jenny who helped us through Naples airport.
Review by M. Johnston & J. Gane on 24 May 2014
My husband and I have just returned from our holiday to Sorrento staying at the wonderful La Badia, The holiday was first class, Our tour guide, Jenny, was excellent. Nothing was too much trouble for her. All the tours were very well organised and most enjoyable, the highlight for us being climbing up to the crater of Vesuvius. A very big thank you to all at Riviera Travel for such a good holiday, and especially to Jenny and the staff at La Badia for making it just that little bit more special.
Review by Carole Wright on 24 May 2014
What a great tour. From the moment I got off the plane at Naples everything was perfectly organised. The chosen hotel the Vue D’or in Sorrento was smashing - away from the towns’ bustle and traffic so relaxing to wind down in from the day’s tours. The thing that stood out for me was the Tour Manager, Giovanna. Everything she did was perfect, nothing was too much hassle for her and her knowledge and attitude made the trip for me. I cannot sing her praises enough. The transport from hotel to boats (Capri trip) and to Pompeii, Herculanium, Amalfi, Naples etc was entirely seamless. The specialist guides at Pompeii/Herculanium and Capri were also a pleasure to follow. Thanks to Giovanna and Riviera Travel I will be booking another holiday very soon.
Review by Roger Brown on 24 May 2014
We have just returned from the Pompeii, Capri and the Bay of Naples tour. Diana, our tour manager was friendly and her knowledge helped to make our holiday very special. The Villa Maria was staffed with very friendly and helpful people and the coaches were roomy and comfortable with excellent drivers. We look forward to travelling with you again in the near future and have no hesitation in recommending this holiday to others. Regards Mike and Gill Outram.
Review by Mr & Mrs Outram on 27 May 2014
Well Riviera, you’ve done it again…given us a fantastic action filled holiday. The rep (Jane) was excellent, very knowledgeable and very helpful. The trips were very good if a little hard on the feet but the early starts meant we could miss the crowds at the more popular destinations and meant we could see much more than if we started later and took a more leisurely pace. The guides at Pompeii and Herculaneum were top notch. The hotel(Villa Maria) was comfortable, clean and well situated for visiting the shops in Sorrento but the dining room was a bit crowded, noisy and with not much room between tables. The food was good but I would have preferred more Italian based meals rather than the English- type- food served. The staff were very friendly. The amalfi coast tour was breathtaking, the coach driver unbelievably brilliant who ‘kissed the curves’ as he went around the mountains. Of course it was helped by the superb weather we enjoyed during our stay. We have travelled with Riviera before and would not hesitate in using them again.
Review by Mr and Mrs Dissington on 27 May 2014
We enjoyed this tour. It was very well organised. We had very knowledgable guides and our accompanying guide, Jenny, was superb. Although we were in a busy season, the arrangements worked well with few delays. We upgraded to the 4* Hotel Aminta. Here the staff were good, the food varied , and the rooms very clean. The shuttle bus service into Sorrento was appreciated. Please pass our thanks to your staff
Review by Burrill on 27 May 2014
This was a very well organised tour which ran efficiently and smoothly helped by our tour manager ‘Effie’. We chose to stay in the Aminta Hotel beautifully located above Sorrento town with stunning views of the Bay of Naples. As the title of the holiday suggests, Pompeii, Capri and the Bay of Naples were the highlights with the Amalfi coast drive and an optional visit to Herculaneum the icing on the cake! We consider this tour to be extremely good value for money and would recommend it to anyone.
Review by Geoff Weller on 28 May 2014
Our holiday was well organised and efficiently delivered from beginning to end. Just enough time to explore and get a taste for the places we visited. Our guide, Giovanna, was helpful, attentive and knowledgeable and always had a smile on her face. The food at our hotel, the Aminta, was excellent, and the views of Vesuvius and the Bay of Naples from the terrace and our hotel room balcony was breathtaking. A wonderful holiday. Well done Riviera.
Review by fred and joyce cockburn on 28 May 2014
Recently returned from a fantastic tour of this area . Sue our tour rep had such a wealth of knowledge about Sorrento and the other places we visited that it was much more than a tour of the Historical places outlined in the itinerary. The hotel Villa Maria was excellent and in a great position for enjoying Sorrento. All our tours went without a hitch thanks to Sue and her attention to making sure we all knew where we had to be and at what time. We would recommend Riviera Travel and look forward to travelling with them again.
Review by Tim and Rebecca Peacock on 28 May 2014
Just back from your Pompeii, Capri & Bay of Naples break. What a fantastic experience! We are not getting any younger but still easily managed to do the excursions every day ( always after a good early breakfast at Hotel Metropole). The hotel was clean and well run, and staff especially waiters, were pleasant and helpful. We cannot praise highly enough your tour manager Diana, who was always on top of the task whilst being very knowledgable about the area, and about the host of small but important points ( not always obvious to those in her care) which needed to be mentioned for the general good of the party. Definitely one to remember! As for the sights and experiences - words cannot describe them - you have to go there yourselves. One thing on the debit side was that the rooms seemed to apparently vary in size considerably and ours was very small with a very small shower cubicle as well (with a fixed shower head) and did not face the sea or the pool! This seems to be unfair as other rooms which were much better in all respects had been the same price as ours. We would have been willing to pay a small supplement to ensure one of the better rooms.
Review by Mr and Mrs Keedy on 29 May 2014
Just returned from a very well organised tour. We stayed at The Aminta hotel. Lovely hotel, very friendly and helpful staff. Food was very good with plenty of choice every evening. Rooms were very comfortable and clean. Our tour manager, Effy was very knowledgeable and seemed to think everything. Can thoroughly recommend her. We saw such a lot during our week’s holiday. From my experience on this holiday I can certainly recommend Riviera Travel. The holiday was very good value.
Review by Muriel James on 29 May 2014
We have wanted to do this tour for a long time and we were not disappointed. A special thank you to Diana our guide and support for her professionalism and sense of humour. She went the extra mile when she returned my husband’s hat which he left on the coach from the airport! We travelled as a group of eight and she always looked after us very well. The visits went smoothly and the guides were very good. We packed such a lot into the holiday and were glad that the terms included half board so that we could just relax in the evenings without having to search for restaurants. Our hotel, La Badia, suited us very well being outside Sorrento and so quieter. There was an uphill path to return but this was no problem for us although it may be for some clients. The hotel was spotlessly clean and the staff were excellent. We thoroughly enjoyed the whole tour.
One thought we had was the visit to Vesuvius, should it be an optional tour? If you do not intend to walk to the crater, which we did, it is not a good experience of the area.
Review by Margaret D on 30 May 2014
A really good holiday if a little crowded. La Badia Hotel was a real winner, tour guide,Jenny, very well organised and attentive, humorous and informative.
Review by K& B Davey on 30 May 2014
Fantastic holiday, everyday packed with a trip led by Jenny our tour guide. Jenny was very friendly & helpful and very knowledgeable on local history & sites. We stayed at the Grand Hotel Aminta, which had fantastic views of Sorrento, Vesuvius & Capri from the terrace and also from within the lounges. We booked a room with a balcony, which had a sunset view & was worth the additional supplement . A very memorable trip. Would definitely travel with Riviera again
Review by Altan Ahmet on 30 May 2014
What a fabulous holiday! So well organised. Our tour manager, Linda Dickens, couldn’t have been more perfect. We were given an insight into Italian life, she was entertaining, and above all really is dedicated to her job. The guides were knowledgeable, the planned visits were brilliant, organised so that we didn’t hit the busiest time of day. Our hotel, Vue D’Or was lovely too, the staff very accommodating and friendly.
Thank you so much - we will definitely travel with Riviera again.
Review by Charmian lee on 31 May 2014
Thoroughly enjoyed my week in Sorrento. The tour was extremely well organised and we had a marvellous, knowledgeable guide in Diana, who provided a wealth of background knowledge and thereby made each trip so much more enjoyable.
Review by Mrs Joan Faulkner on 31 May 2014
A most enjoyable holiday with an excellent tour guide (Sarah) who was helpful, informative and caring. We stayed at the La Badia Hotel in Sorrento which was a delightful venue in a beautiful setting, with professional and considerate staff who could not have offered a better service. All staff spoke excellent English. Rooms clean and comfortable, food of a good standard. The owner was always on hand. We would definitely recommend both Riviera and the hotel.
Review by Jan Snowball on 1 June 2014
We are more than happy to recommend this tour with Riviera Travel. The Aminta hotel is beautifully located with very friendly and helpful staff, lovely food and views to die for. The attention to detail provided by Jenny, our delightful Tour Guide, was second to none. Jenny was resolutely calm, interesting, polite and warm throughout our week with her and she never failed to greet us daily with her beautiful beaming smile! The tour itinerary is very busy, but then it has to be, as there is so much to see in this beautiful part of Italy. We had lots of fun and met some lovely people. We will definitely book with Riviera again.
Review by Tom & Maria Kelly on 2 June 2014
Fantastic Holiday, great value for money and splendid Tour Manager - Linda. Recently returned from Sorrento having stayed at the Villa Maria again. I took this tour in 2008. As in 2008 I did not go on all the included tours as I am disabled and need to “pace” myself. It’s quite a full on week and I think people need to know in advance (it is in the brochure) that there are some very early starts and busy/hectic days. Having said that I thoroughly enjoyed the trip as I did last time. I like the Villa Maria firstly for its location at the top of the main road in Sorrento which is closed to traffic at 7pm so after dinner guests can enjoy the ‘passagiata’ like the Italians - wander the little alleyways to shop till 10pm or sit and have a drink and watch the world go by. Secondly it is not a huge hotel but has a roof Terrace, with jacuzzi, an outdoor swimming pool and plenty of sunbeds, and a little pool bar which serves snacks and drinks. Thirdly, bedrooms are a good size and the rooms, bedding and bathrooms are spotless. The Maitre’d at the Villa Maria is quite a character and there are sometimes shades of Basil Fawlty but he runs a very efficient dining room. The food is ITALIAN! I have travelled to Italy many times and encountered the same breakfast of sweet pastries and cake which are served at the Villa Maria but there are also cereals, toast, boiled eggs, Salami or ham and cheese, and sort of bacon and eggs. The bacon is squares of pancetta and some days there are fried eggs and some days scrambled egg. Don’t expect an English breakfast cos you are in Italy. The food is plentiful and the unlimited coffee delicious. Dinners are three courses. There is always a pasta starter, soup and an alternative. Main course is a choice of meat, fish or veggie option with vegetables and a pudding or fresh fruit. Main courses are not huge but it is a three course meal so it should be adequate. I especially like the fact that there is no spicy or peppery food on the menu as I don’t like that. The Tour Manager, Linda, was absolutely marvelous. The best thing about Riviera trips is the attention to detail in the office before you go and the fantastic tour managers on the trip itself. Linda was a joy and full of interesting information and offers to help with anything we needed. Always visible and always contactable and so friendly. I will definitely be taking more Riviera trips in the future but maybe not to Sorrento. I have been in 2000, 2008 and 2014 but it seems very busy now and so many people there, also many more cruise ships stopping in. One last tip. In Sorrento find the Foreigners Club. It is free to enter and has the most beautiful view of the bay of Naples while you enjoy morning coffee, lunch or drinks and the waiters are all English speaking but tolerate my attempts to speak Italian!
Review by Susan Wilkinson on 3 June 2014
This was our first tour with Riviera and we thoroughly enjoyed it. The organisation was superb, mainly due to our excellent tour guide, Jenny. The information she gave us was informative and fascinating, and she was always willing to help in any way she could. The advice and recommendations as regards lunch venues and excursions was accurate and made the holiday. We would certainly recommend the Grand Hotel Aminta, particularly the friendly staff, excellent food and lovely outdoor pool and terrace. The only concern was some traffic noise and a rather vocal cockerel, but fine if the window was closed. Highlights were the day tour of Capri including boat trip and chairlift, climbing Vesuvius in a thunderstorm , and of course the great friends we made. We will definitely travel with Riviera again.
Review by Anne and John Rees on 4 June 2014
Wow! What a fantastic slick, well organised holiday. Having never been on an organised trip before and travelling with my mother, I was a little apprehensive before we arrived. I had no need to be, the week far surpassed expectations, our guide Jane was amazing - so helpful and full of knowledge and fun. I can’t believe we managed to see so much in a week. I wouldn’t hesitate to recommend Riviera travel and will certainly be using them again.
Review by helen whittaker on 7 June 2014
An excellent holiday. The optional extras organised by our lovely guide Diana were well worth doing and she made us feel very cared for and gave us lots of interesting info about the region. The hotel Metropole was very clean, comfortable & nicely decorated with friendly staff. Food varied between Ok & very nice - we would have liked more varied choices for dessert, more of the wonderful tomatoes that were in season & REAL orange juice for breakfast (it is the land of the citrus after all!). We would not hesitate to recommend this tour.
Review by Mrs Vernon on 8 June 2014
Having just returned from Naples on Saturday morning, I thought I would write to say what a wonderful holiday we had! The staff at the Hotel Villa Maria were very helpful and enthusiastic, and the meals and the facilities were excellent. Our tour manager, Sarah, was extremely knowledgeable and gave us just the right amount of information, and was very cheerful and kind. In fact, all the staff at Sorrento, and the guides were very good.
I have not been with Riviera Travel before, and have travelled with most of the big and small tour operators, but Riviera Travel is the best!!
Review by Elizabeth Covelo on 8 June 2014
Just returned from a very happy, sunny and informative week which was well thought out and organised. The hotel was good and Sorrento was an excellent base from which to explore the Bay of Naples area. One of our party had quite severe mobility problems but the care shown by the Riviera team on the ground and by the administrative staff in the UK beforehand, meant that he too had a really good holiday.
Review by Tim Hurren on 9 June 2014
Another hugely enjoyable holiday with Riviera - one of many. Can’t sing enough the praises of our tour manager, Diana, who was so knowledgeable and entertaining, as well as looking the part every time we saw her. The daily trips were relaxing as she gave us plenty of time to digest the information she had given and knew exactly when she had said enough to enable us to relax and enjoy the wonderful views.
The whole exercise went like clockwork and we are currently looking at the brochure to plan our next trip!
Many thanks to everyone concerned.
Review by Mary Kemp on 9 June 2014
May I express my heartfelt thanks for a very good holiday despite my quite severe mobility and sight problems. The location, hotel and itinerary were excellent and my special thanks go to Jenny our tour guide who gave the practical assistance and wise attention this 90 year old needed to make the most of what was a very active week.
Review by John Marjoribanks on 9 June 2014
This was our fourth holiday with Riviera, & hopefully there will be more. We thoroughly enjoyed staying in the Villa Maria in Sorrento. Our guide Jane was brilliant, very informative & she looked after us all so well. We particularly enjoyed the boat trip around Capri & the journey along the Amalfi coast, but not so keen on the 2 hours in the Naples museum. The whole holiday was very well organised, it all went like clockwork & we think the coach drivers need a special mention.
Review by Peter & Sheila Kirby on 10 June 2014
We have just returned from a most enjoyable holiday in the Bay of Naples. In Hotel La Badia you have a little gem.
The tortuous exit (and return) on a daily basis was more than compensated by the expertise and knowledge of the Tour Manager, Diana. Her attention to detail was faultless and she is undoubtedly the very best we have encountered over many years of escorted travel. We look forward to our next tour with you. Thank you.
Review by Roger and Mary Perham on 11 June 2014
First time with Riviera travel, but not the last . Hotel was great, tours really impressive and our guide Adrian was so amusing and informative
Review by Hazel Quillan on 11 June 2014
My wife and I returned last week from a week on your Pompeii, Capri and the Bay of Naples tour. This was our third trip to Italy in two years with Riviera Travel and we have another trip to the Matterhorn booked for later in the year. We stayed in the Villa Maria in Sorrento which was lovely. We would just like to say that during our holiday we saw many amazing and wonderful treasures but none more so than your Tour Manager Jane, she really is a Star! and she made the whole experience so relaxing and enjoyable. I spoke to several other members in our Group and we all agreed that she was a credit to your Company as I am sure you are aware. Thanks again Jane for a memorable and happy time.
Review by Pete & Karen Day. on 12 June 2014
We have just returned from a trip to Pompeii, Capri and the Bay of Naples and wanted to let you know how pleased we were with the holiday. The hotel, Europa Palace, was excellent in all respects. All the trips were very well organised and the guides were very informative which added to our understanding of all that we saw. Your tour manager, Jane, helped to make the holiday such a success, she was very friendly and professional with a good sense of humour. We were transported by several coach drivers who gave us such comfortable rides, even on the scary hair-pin bends of the Amalfi Coast and Mount Vesuvius! This was our third holiday with Riviera and again it was very good value for money and we hope to book another one in the near future. Many thanks
Review by Mike & Pam Addis on 12 June 2014
Just had to let you know that our Tour, Hotel and Tour Guide Jenny were all fantastic . The whole trip was above all our expectations and we can find NO fault with the whole experience. We would change nothing and our Hotel La Badia was superb and exactly what we wanted from a Hotel. Jenny was the perfect tour rep and we think that we were very lucky to have been assigned her skills and charm. It was a 70th Birthday trip for my Husband ( whom I might add is not easy to impress!!) and he thought it was amazing and extremely well organised. I could go on and on but will just say a big THANK YOU to you all.
Review by Mrs. P. Chapman on 12 June 2014
We had a great time on our Amalfi coast tour last week - the organisation was spot on. Also the hotel La Badia was great, everything was very clean and professional and the views fantastic. Tour manager Jenny was a lovely woman - caring and competent.
Review by Jim and Lesley Perfect on 12 June 2014
This time last week we were in Pompeii at the end of an amazing week’s holiday based in Sorrento. We stayed at the excellent Villa Maria and were well looked after by our tour guide, Bernie who is very knowledgeable and friendly. The excursions were all excellent and we always felt in safe hands with the coach drivers who were all experienced and knew the roads and alternative routes which came in handy when we got caught in heavy traffic on the way back from Herculaneum. This was our first holiday with Riviera but we are already looking at what to book next.
Review by Sharyn Farnaby on 12 June 2014
After our wonderful Dubrovnik tour last year, we had high hopes of this holiday based in Sorrento and we were not disappointed. Our hotel was in a superb location with wonderful views over the Bay of Naples. The evening meals were sometimes a bit ordinary but perfectly acceptable for a 3 star hotel. Our room with a sea view was excellent and the staff were always very helpful.
Our guide Diana, being a resident of Sorrento, gave us a unique insight into the Italians’ way of life which helped us to understand the local culture. The local guides at Capri, Herculaneum and Pompeii conveyed their passion for their subjects and the boat trip round Capri was a particular highlight. Altogether a great holiday and we hope to travel with Riviera again soon.
Review by Pauline Nuttall on 12 June 2014
Thank you for a most enjoyable week. We experienced a comfortable stay at the hotel Cesare Augusto and Adrian Jackson was a superb tour manager. Each outing was efficiently organised and we were both entertained by Adrian’s humorous anecdotes and impressed by his vast knowledge of the area. Our only slight disappointment was that our tour of Pompeii only lasted for two hours, especially as this was to us a major part of our holiday. (we travelled independently to Herculaneum, a much smaller site, and spent over three hours exploring the buildings there). Perhaps after the two hour guided tour, those who wish to do so could spend some free time exploring the site whilst the others retire to a nearby bar!
Review by Sally Jones on 12 June 2014
We have returned from our first tour holiday based in Sorrento. Our hotel, Cesare Augusto, was very good and central to the town. Our tour manager, Adrian, was brilliant. He was well organised and kept us well informed and entertained. Overall the whole experience with Riviera Travel was excellent and we will certainly travel with you again.
Review by Paulette Tutton on 13 June 2014
This was my second trip with Riviera to Sorrento, what a great holiday. The hotel, weather and our tour rep Jane were perfect. Jane was very informative, funny and always available if anyone needed her. 5th time I’ve travelled with Riviera and will certainly be looking at the website to see where to go next.
Review by Sue Storey on 13 June 2014
My wife and I and two friends have just returned from a holiday with yourselves to Pompeii, Capri and the Bay of Naples. We stayed at the Hotel Europa Palace, which is a really wonderful hotel and is indeed a 4 star plus hotel. The rooms were not in the style of those in modern new hotels but retained the ambiance of an earlier era: nevertheless they encompassed all the facilities that are standard and our sea view over the Bay of Naples far exceeded our expectations. The staff at the hotel were friendly, helpful and nothing was too much trouble. The cost of drinks and wine was very reasonable and the waiting staff went out of their way to make you feel special. However, despite the wonderful hotel the whole holiday would not have been complete without our exceptional tour manager, Linda. Apart from her lovely disposition her attention to detail and organisational skills meant that all the tours, although sometimes a little wearying after an early start, always remained interesting and overall her passion for the country in which she has lived for so many years reflected in the detail and information which she shared with us. Sorrento is a wonderful city and offers so much from shopping to eating as well as just exploring. Overall an experience not to be missed and we will definitely be returning.
Review by Karen & David Vousden on 14 June 2014
What a fabulous week! The fact that an error on the part of Bristol Airport meant we were minus one case for 3 days no way detracted from our enjoyment of this holiday. Riviera Travel is so slick, everything slots in with apparently no effort (!!) and all we had to do was sit back and soak it all in. Villa Maria Hotel proved to be more than we had hoped for with helpful, cheerful staff and great rooms - and what a good idea to have a party round the pool the last evening. Our strongest memories are of Caroline guiding us round both Pompeii and Herculaneum, together with being drawn in at the hotel with a lovely group of nurses and their husbands. Roll on next year and another break with Riviera!
Review by Sally and Len Rowe on 15 June 2014
Our best holiday ever. Hotel (Aminta), food, tours - everything was perfect. Every day we visited breathtakingly beautiful or fascinating places. All the arrangements worked like clockwork, allowing us to pack an amazing amount into the week. Our tour manager, Jenny, was a delightful guide, full of information not only on the sights but on all aspects of Italian life. An unforgettable week. Ten out of ten, Riviera.
Review by Keith and Anne on 15 June 2014
We have just returned from our recent tour with Riviera (second one) and were just as impressed by the superb organisation and attention to detail. Jenny was very considerate and helpful and made the coach time pass quickly and interestingly. The Aminta hotel was an excellent choice as was far quieter than the centre of Sorrento and had superb views. Thank you to all for an enjoyable holiday.
Review by Denise and Simon Riches on 16 June 2014
We enjoyed our recent stay at the Villa Maria in Sorrento. The hotel was welcoming, clean and comfortable and there was a good choice of food available for evening meals. The hotel was well situated to be able to stroll through the town or walk down to the old fisherman’s village. The trips to Pompeii, Herculaneum and Capri were excellent with local guides and the drivers were superb on all the trips especially to the Amalfi coast. Our Riviera Guide for the week was Jane and she was very good keeping us all entertained and educated and nothing was too much trouble. Each day was really well organised with meals booked on the trips so that no time was wasted. This was our fourth Riviera holiday and will not be the last.
Review by Helen Owen on 17 June 2014
We returned on the 23rd. May from tour and wanted to give praise to our guide, Jane. Her local knowledge and indeed contacts, made the tour entertaining as well as educational. She is a real asset to your company.
Review by Ray Taylor on 17 June 2014
Good Morning,Having returned from my holiday in Sorrento, I write to say how great a time I had,what made the trip was ALL your reps; especially the one on my trip, Sue, nothing was too much trouble for her, all our tours out were really great fun and full of information which we all enjoyed, I must say that Jane also did a grand job, but didn’t run my group. Looking forward to another Riviera holiday. Many thanks to you all. Kind Regards,
Review by Bob Newton on 17 June 2014
We have just returned from a weeks holiday based in Sorrento. We stayed in the Europa Palace hotel, just off the main square and what a fabulous hotel this is. The staff, food, room, cleanliness and location were all first class. Our tour manager was Linda, who I can say certainly made this tour a fabulous experience. Linda’s organisational skills, local knowledge and command of the Italian language made this a holiday we will never forget. Once again Linda thank you very much for such a wonderful time .
Review by Peter & Jean Wright on 18 June 2014
To celebrate our Ruby Wedding my wife and I along with two friends have just returned from our second holiday with Riviera but this time it was the Pompeii, Capri and the Bay of Naples tour. Our hotel was the Europa Palace which is a really wonderful four star plus hotel. It is a hotel with old style charm, coupled with modern day efficiency and a four minute walk to the town centre. Both rooms were on the second floor with a sea view across the Bay of Naples to Vesuvius and high above the harbour, here we sat on the balcony for hours just soaking up the atmosphere. We cannot speak highly enough with regards the staff as whilst we were there we experienced two little mishaps, on our first day I slipped and fell in the road and badly cut my face and arm and as we were only one hundred yards from the hotel we managed to get back to there. The first aid I then received was second to none with staff cleaning my wounds and applying ice on my very swollen arm. They then immediately arranged for a hotel car and driver to take me to the Hospital which I declined with thanks. On the third day my wife required an emergency dental appointment as her face was very swollen due to an abscess, again the hotel staff were excellent in getting an emergency dental appointment at one of the Dental Clinics and after a dental inspection the Dentist refused to charge anything for the emergency appointment, he issued a prescription for antibiotics and pain killers and hoped that they would take effect immediately and wished her a good holiday for the rest of her stay. Despite these setbacks the holiday was a total success and the main reason for this was our Tour Manager, Linda who is one exceptional lady with time and patience for every one of her clients, she has a fantastic sense of humour, a thorough in depth knowledge and visible passion regarding the history of the area. After our two mishaps Linda was very concerned over us and each day made sure we were alright. Sorrento is a lively town especially when the Cruise ships are anchored just off the port, there are many good quality restaurants to suit all tastes and there are plenty of shopping opportunities for those who like to browse. We were all so enamoured with the holiday that we have already made plans to return in two years’ time to the same hotel with the same rooms and if possible the same tour manager.
Review by Carol and Vernon Wood on 19 June 2014
An excellent tour. Very good hotel with all the facilities you could want, friendly staff, good food, nice rooms. The tour rep Effy was extremely good and conscientious. Would certainly recommend.
Review by David Leonard on 19 June 2014
We chose this trip to celebrate our silver wedding anniversary having travelled with Riviera once before to Bruges. This tour surpassed all expectations. We stayed at the Hotel Vue D’or which is located a few miles outside Sorrento in the hillside. We paid extra for a sea view and I’m so glad we did as the view from our balcony was breathtaking. The hotel run a regular free shuttle bus into Sorrento so you get the best of both worlds. Our guide was Giovana and she was excellent. She had a challenging week with passengers missing the coach, the coach breaking down at the top of Mount Vesuvius and unseasonably poor weather which affected the itinerary but she coped brilliantly, constantly making sure everyone was OK. The tour takes you to the most beautiful places which no words can do justice to. If you get the chance to take this trip to Sorrento go for it - we can’t recommend it highly enough.
Review by Elaine and Steve Anslow on 21 June 2014
My friend and I have just returned from a memorable holiday staying at the Europa Palace in Sorrento. Our lovely room overlooked the Bay of Naples and Vesuvius. The service, staff and food were all excellent. Our tour Manager was Diana and we all agreed that she was superb. Nothing was too much trouble and she coped with a few problems which arose admirably and calmly, thank you again Diana. She made each day interesting with her local knowledge, not only about the places we visited but about the way of life, the language, also offering guidance about local customs etc. I am already studying the options for next year, with Riviera, of course!
Review by Margaret Burke on 23 June 2014
I travelled to Sorrento with my partner from 9th - 16th May 2014 staying at Aminta. Our tour rep Jenny was absolutely fantastic, nothing was too much trouble for her, her stories made the trips so interesting, her knowledge of Italy was amazing. It was a pleasure to be on the coach with her.
Review by Janette Griffiths on 24 June 2014
We have just returned from a splendid week on your Bay of Naples/Sorrento/Amalfi Coast holiday. We have had a wonderful time. In particular, we would like to thank our tour manager - Sarah Horner - who worked extremely hard and effectively to ensure everything went smoothly, even to the extent of obtaining a local prescription for some medication I had conveniently left on the kitchen table at home! The only downside to our holiday, which didn’t give us a very poor impression, on arrival at Naples Airport was an extremely long walk from the Terminal to the Coach Park along a busy, un-shaded concrete pathway in full sun and trailing/carrying our full luggage. I know Sarah is trying to get improvements from the Airport authorities. If you could pass these comments to her for her campaign, we’d be most grateful.
Review by Andy & Sue Pitt-Pladdy on 24 June 2014
we have just returned from your fabulous tour to Sorrento Naples & the Amalfi drive(yesterday, 20th June) - such a packed itinerary and you have a brilliant tour guide in “Adrian”- he is a true gem and a credit to your company. Our hotel was excellent-Cesar Augusto- and very central to Sorrento’s main square
We have never used you before but we definitely will use you again, and recommend you to our friends!
Thank you for your professional team
Review by Sylv & Steve Boyland on 26 June 2014
Hi…..just wanted to say how much we enjoyed our holiday in Sorrento. Everything went well…our accommodation v good ( hotel Villa Maria )....we requested sea view high floor….got that ...brilliant..room 503 ...the best. Jane was our ” resort guide/ manager”...she is excellent….loads of info and tips, local knowledge..brilliant. Good sense of humour yet quite controlling in getting folks to be where they should be…....I HATE waiting for tail end charlies!!! This was our first organised holiday and it went well. The only slight problem was, that although you gave me the number to ring Thomson to book seats It was a bit of an ordeal..( I did manage and it did work perfect ) perhaps you should consider doing it on you customers behalf.
I would have no reservations in recommending your Company…....( might even use you myself….ha! ha! )
Review by Mike Baxter on 26 June 2014
First escorted coach tour with Riviera Travel and it certainly won’t be my last, it was excellent value for money. Amazing sights brought to life by our knowledgeable tour rep Jane. The hotel villa Maria in Sorrento was a prime location with friendly staff and lovely food. Many thanks for great memories.
Review by Margaret Bryan on 27 June 2014
First Riviera trip after hearing so many good things about them from friends - and now see why ! We both enjoyed everything about it - lovely region for views, interesting history, people, food and culture. Did all the trips - some were extra and would recommend Herculaneum as ‘must do’ for interest. But all trips good and varied - history, views local culture all covered - which made for a full week but at sensible pace and enlarged by informative guides. Diana our guide extremely good in all aspects - professional, friendly, informative and mother hen when required. She ensured we all had a good holiday. Hotel La Badia chosen for out of town location with views and family run - it delivered all those and more. We payed extra for sea views and had 38 down on lower floor which was a bit more spacious and own garden area to sit out in - well worth the extra. Nice to have a quiet location after the busy days to have a swim or relax in many of the quiet hideaways in the gardens. Friendly and attentive staff, nothing too much trouble, always a smile. Can’t beat waking up to sunrise over Naples Bay and Vesuvius and then evening meal watching sunset over Capri. Would recommend the holiday and the hotel without hesitation, and looking at next Riviera trip already.
Review by C&D Shaw on 28 June 2014
This was not only our first guided holiday, but our first with Riviera Travel, who had been highly recommended. We were not disappointed. The polished organisation took all the hassle out of the holiday and Jane, our tour guide for the week, was superb. She managed not only to keep us all in check, no mean feat by itself, but was also a mine of information and, in addition, provided the most astute recommendations. The respective tours were most professionally managed, but a bit of additional ‘free’ time in Pompeii and Herculaneum would have been nice. Our hotel, the Grand Hotel Europa Palace, was outstanding; not only a stupendous location, but with terrific facilities and an excellent restaurant. All the staff were most helpful, especially the maître d’hôtel whose wine recommendations were first-rate! All in all an excellent holiday with Riviera Travel, and ‘we will be back’.
Review by Chris & Linda Morris on 29 June 2014
What a fantastic tour we had! Every day out was superbly planned and most enjoyable. Special thanks to our tour leader for the week, Jayne, who gave a fantastic narration throughout. Jane really made the travel enjoyable with her many witty observations. Our hotel, Villa Maria in Sorrento, was excellent. The staff were very efficient, hard working and friendly especially in the dining room. Our meals were very good, varied choices and tasty. Lovely room and a great location. We would highly recommend this hotel and the holiday which does cram in all the major places of interest in this part of Italy. Thank you Jayne and Riviera Travel.
Review by Brian Morris on 30 June 2014
We would just like to let you know how pleased we were with our holiday. Our tour manager, Jenny, was very knowledgeable and everything ran like clockwork with no hitches. We would certainly use Riviera again and would happily recommend you.
Review by Robin & Suzanne Harris on 2 July 2014
We didn’t know what to expect but were overwhelmed by the beauty of Sorrento and the Amalfi Coast. The Hotel La Badia was the perfect place from which to tour the area as it was close to Sorrento but out of the noise of the town, being part way up a mountain. The views from all round the hotel were superb and we had an absolutely stunning panoramic view from our hotel room. At first we were slightly disappointed that we didn’t have a full balcony but the view and the situation made up for that. The hotel staff were all helpful and happy and added to the joy of our holiday. The food was good and we enjoyed dishes we had never tried before.
We were fortunate enough to have Diana as our tour manager, a stylish, informative and amusing lady who managed to put nervous and vertigo suffering travellers at their ease. She was exceptionally knowledgeable about the area, the local customs and people. She also introduced us to excellent guides such as Sandro who showed us round Capri and Maria who explained Pompeii to us in a most charming manner.
The early rises were a challenge in themselves but, if you’ve never been to this area before, going by coach is a good choice. We were comfortable and well looked after, not only by the tour manager but by the excellent drivers who kept us safe on the narrow and mountainous roads.
One negative was the long walk with our luggage in tow from Naples Airport up to the coach park. On the way home we were driven right up to the front door of the terminal which made all the difference.
Review by Kate Cassels & Carol Kelly on 2 July 2014
Our first tour with Riviera can’t wait for the next. Hotel Villa Maria was excellent and our tour guide Jane was fantastic - a credit to Riviera. Holiday was everything we had hoped for and even more.
Review by Lynnette Reilly on 3 July 2014
We have just returned from the trip to Sorrento and the Bay of Naples. The trip was very well organised; our guide, Diana, was very good, efficient and knew the area extremely well. Nothing seemed to phase her! Our hotel, La Badia, was excellent, situated in an olive grove with a stunning view over the Bay of Naples. Every evening we had our dinner on the terrace, watching the wonderful sunsets over the Bay of Naples. The staff at the hotel were very attentive, helpful and very friendly, especially the staff in the restaurant and at reception. Our coach drivers were extremely skilled, and we soon became accustomed to the driving style in the area! Our room was large and was kept spotlessly clean. The excursions were very interesting - we especially enjoyed Pompeii and the optional trip to Herculaneum organised for some of us by our guide. We were fortunate enough to be able to travel from our local airport, and we enjoyed every minute of our stay. We would certainly love to go back if we could return again to this hotel. Overall a most enjoyable experience!
Review by Ann Hausmann/Wendy Edwards on 4 July 2014
I recently went on your tour to Pompeii, Capri & the Bay of Naples. As with one to Andalusia with you, we thoroughly enjoyed this trip, much enhanced by the humour, organisation and all-round professionalism of Tour Manager Adrian Jackson
Adrian went the extra mile and arranged to post back to me a favourite hat I had left in a restaurant near the hotel (Cesare Augusto). Do please pass along my thanks to Adrian, for this much appreciated gesture.
Review by Colin Kilgour on 4 July 2014
Wonderful, trip with Riviera and most definitely wont be our last, Hotel Badia lovely ,staff, grounds lovely Diana our tour guide is like superwoman !!! Ask her anything and she can tell you the answer about where we are, or she will go out of her way to get the answer for you, not forgetting Chero our lovely driver ten out of ten and Diana needs a 50% pay rise
Review by Anne White on 8 July 2014
I wish to thank Riviera Travel for the superb service we received on our recent holiday to Sorrento 13-20 June. Special thanks to the tour guide for the week Jayne who was wonderful. Jane had many witty comments and her constant communication was excellent. She was amazing, well done. The hotel Villa Maria was excellent, much better than its three star rating, highly recommended in all respects. Overall a most enjoyable holiday
Review by Brian Morris on 9 July 2014
This was our first Riviera Tour, we were very impressed with the organisation of the whole itinerary. Jenny our Guide was superb, her organisation, the information she gave on tours, and her relaxed manner made for a very relaxing and informative holiday. The Aminta hotel was comfortable, the staff were welcoming, and the food was delicious. The views were amazing. The tours were all we had hoped for. The local guides were very good, and the bus drivers amazing. We felt safe at all times, despite the antics of local drivers! Thank you for a wonderful holiday. We will certainly travel with Riviera again. Ann and Dave Garnish
Review by Ann and Dave Garnish on 10 July 2014
We have just returned from the above tour and wish to thank ALL personnel involved with our short holiday from the booking staff, hotel staff and especially the tour manager . (Jenney) who had the itinerary perfectly organised, filling the travelling time with interesting general local information. Having travelled with Titan on numerous occasions (and enjoyed enormously) Jenny ranks as one of the top tour manager in comparison Our only criticism which is out of your control is that there was no warm drink making facilities in the room and the distance that we had to drag our suit cases from the airport to the coach park. Please pass on our sincere gratitude to Jenney for her professionalism. Sally & George Duguid
Review by Duguid on 12 July 2014
Me and my wife recently came back from a tour of Pompeii, Capri and the bay of Naples we stayed at La Badia which was wonderful and the staff were so helpful. the tour was run so smoothly and I would like to give a special thank you to the rep Diane who was very helpful when my wife had a reaction to a insect bite.she took us to the a&e and then to the local chemist. So many thanks for a great holiday.
Review by shaun bennett on 15 July 2014
This was our first trip with Riviera and we would not hesitate to recommend them. The holiday to Pompeii, Capri & the Bay of Naples was excellently organised. The weather was brilliant, the hotel lovely. Our guide was Jayne who organised everything for us and was very conscientious. She was also very informative and witty and you could tell by her demeanour that she loved her job and looking after us holiday makers. Trips were well organised, using local expert guides where appropriate. We crammed a lot into the seven days as we went on the optional excursions on the free days so we were well worn out by the end of the week. The Hotel Villa Maria was lovely, its location just a short stroll into Sorrento’s main square. The staff were very friendly, the food good and the rooms comfortable and cleaned every day. It could get a bit crowded in the dining room at breakfast and in the evening. You usually had to share tables which may not be to everybody’s liking. We have never used Rivera before but we will definitely use the again. As a matter of fact we have since booked a trip to Switzerland in September. We are more than happy to recommend this tour with Riviera Travel.
Review by Peter & Susan McHugh on 18 July 2014
We’ve been home for 3 weeks now, we have to say it was our first trip with Riviera Travel. We loved it all, Lynda our travel guide was brilliant, she was always happy and told us loads of great information about our trips, also ready with water and glasses. I lost my glasses on my 1st day and Lynda’s spare pair were my prescription. How lucky was I to be able to read again, we brought home Lemons and Pasta the pasta was a special one that had been through a bronze press process. Lynda found out that the Lemons could be taken home. Our holiday was very well organised therefore no stress on us. Our coach drivers were very experienced and would beep at all the points on the way, so no accidents there. The only thing I would say is, on our trip to Vesuvius don’t queue for the toilet first. Queue for your entry tickets, as you then have to line up to go through to Vesuvius, this takes time, and you are only given a certain amount of time to reach the top of Vesuvius, then walk back down, as afterwards I think you will all be on your way to Pompeii. Overall a brilliant holiday. We saw so much more than we would have if we had gone independently . Many thanks to Riviera Travel and Lynda and her coach drivers.
Review by Lois and Mike Akehurst on 18 July 2014
First time tour with Riviera. Very good organisation of all aspects of the tour. Giovanna good tour rep, Pepe good driver (his skills well tested a number of times). Herculaneum superb, as was full day at Capri, pay for all options you will not be disappointed. Walking up Vesuvius was testing for some, as was afternoon visit to Pompeii. I would greatly recommend this to anybody who wants more stimulus than sunbathing by a pool. Would have no hesitation in recommending this tour. We paid upgrade to Grand Hotel Aminta, but some people felt it was too isolated from central Sorrento-it was fine for us, the views across the Bays of Naples were superb.
Review by David Lindley on 19 July 2014
After a early few hiccups over the accuracy of our ‘passenger details form’ (computer glitches I expect) the tour turned out to be extremely good indeed. The organisation was superb and everything ran most smoothly. I would especially like to praise our Tour Leader - Adrian for his professionalism, knowledge, consideration to all and amazing sense of humour. Overall the holiday - our first with Riviera Travel, far exceeded our expectations. We do not have specific thoughts for next year & find your website very extensive but location specific. Do you have a brochure of holidays for 2015 please that we can ‘browse’ through at leisure and maybe be tempted! Thank you.
Review by Geof Bridger on 24 July 2014
Recently returned from the above so would just like to leave a quick few words to say thanks for a fantastic holiday. The hotel, its facilities, staff & excursions were great. But special thanks go to Giovanna our tour manager who was brilliant. She explained everything so well & clearly, nothing could or did go wrong. Cheers Giovanna! Hope to see you again.
Review by Joe Harold on 25 July 2014
Returned from Sorrento a week ago our first time with Riviera travel and I would certainly recommend them the organisation was great and our tour manager Giovanna was brilliant we found her very efficient also very kind she looked after me very well after I had a fall in Naples. All the drivers we had were brilliant around the very narrow twisting roads. Our hotel The Vue D’or was maybe not for all as it’s quite a long way up the hill from the town but if you want as someone else said a little peace of heaven it’s there so quiet as you lay on the sun deck all you can hear is the crickets and occasional dog bark down the valley. There is the bus from the hotel which goes up and down every hour so it’s very easy to get to the night life if you want. But sometimes after being in the hustle and bustle it nice to have the tranquil to come back to. The place is spotless fresh towels and bedding staff very friendly and helpful have had better food but it was fine. The meals that Giovanna organised for us while we were out on trips were excellent value and well worth having Capri and Ravello were particularly pretty and the boat trip round Capri is a must. All in all an excellent well organised trip can’t wait for the next and will most defiantly use Riviera travel again
Review by Margaret Palmer on 5 September 2014
We’ve just returned from Sorrento. After taking many Riviera breaks in the past we must say, this is another gem from Riviera Travel. We stayed at the Michelangelo Hotel, Sorrento, which was excellent in all respects. If you do take this holiday it is a must to visit all the places offered by Riviera, plus some others the tour manager recommended as well, ie. the Sorrento Musical and Herculaneum. But be careful at the start on the walk to the summit of Vesuvius, where a local “Arthur Daley” will give you a broom handle to help with the assent (no talk of money), but on the return he wanted 1 euro. This holiday has got to be one of the best Amalfi coast holiday’s offered by any tour operator anywhere.
Review by Alan & Helen on 6 September 2014
Just returned from a brilliant week in Sorrento. Tour guide Jane is just the best! Wicked sense of humour and nothing was too much to ask. Hotel Villa Maria is in a perfect location, friendly staff and clean and comfortable room. Perhaps a slightly more varied breakfast buffet could be offered i.e better choice of cereals! Gala dinner is a great idea thoroughly enjoyed by all. Every chance will come back to Sorrento!!
Review by Angie and Graham Smith on 7 September 2014
Superb - our second Riviera Tours holiday (last year we did the Italian Lakes & Glacier express) - the itinerary for both holidays were well thought through - on both occasions the guides were informative and very helpful - full marks to Deborah & Diana Hotels were well chosen and all travel / days excursions went to plan - we will be booking for next year very soon. Highlights - Pompeii - with excellent English tour guide complete with microphone & ear pieces so we could all hear - also Amalfi, Capri & Vesuvius Well done Riviera!
Review by Mr/s Zivanic on 8 September 2014
Our first trip abroad, as well as celebrating our 25th wedding anniversary, and words cannot explain just what a wonderful time we had. We were so well looked after by Riviera and had no worries at all. Every little detail is thought of and we took up all the optional excursions. We stayed at the Grand Hotel Aminta and again were not disappointed. When we booked we had a room with a partial sea view. As we arrived late at night, on opening the curtains the following morning, the view was absolutely breath taking - overlooking Sorrento and the bay below and the hills to the right. - more than the “partial” sea view we were expecting! The hotel and it’s staff were fantastic. We also met some wonderful people in our group too. Jenny, our Riviera Guide, was superb. Such a lovely lady with great knowledge on our bus trips. She’s a real gem! The highlight for us was Capri - this was so much more than expected, from the boat trip around the island to the single chair lift up to Anacapri - just didn’t want to leave! All the excursions are fabulous - the early starts well worth it to beat the traffic and crowds! It really is a jam packed tour but with time to explore on your own too. We have such wonderful memories of this truly magical holiday that will stay with us forever. Thank you Jenny and Riviera. We are looking at where to join you next!
Review by Alex & Belinda McDougall on 10 September 2014
This holiday was superb. Jane, our rep, made us feel so comfortable, safe and welcome. We had no worries at all and were able to concentrate on our holiday and enjoying ourselves. A very busy holiday but excellently organised and fascinating. Hotel in Sorrento was right in the heart of the town but located up a side road so still quiet yet convenient. Food and room was good. All excursions were on time and well organised. Cannot fault it. This is the third Riviera holiday we have been on and we are now planning for something more exotic next year. Please pass out thanks to Jane.
Review by John & Pamela Brown on 11 September 2014
We have returned from this tour during a week which was sightly hotter than usual at this time of year, so we were told. Firstly we must register our total appreciation of all the efforts Jenny made on our behalf. She was the most caring, considerate and extremely well organised tour leader and made everything very interesting . We were extremely pleased with The Aminta Hotel. The staff were professional and helpful at all times. Prompt attention whenever we needed it. Everything was immaculately clean and bright. The location was superb and the shuttle bus service very reliable and frequent . The food was good and attractively presented. We would have liked to have had the choice of a table for two on our own as we did in the Grand Hotel Cadenabbia last year when we could be on our own or join with friends at liberty. Having said this, the lovely Aminta dining room had many big round tables and not many for pairs. Nevertheless we had extremely nice company on our table for four and it was not a problem. The tours were exceptionally well organised and if Jenny could make our lives easier by pre-booking here and there, she did. Enzo did us proud for the Capri trip and Christine made Herculaneum come to life for us. Finally, we have to thank Linda for her efficiency in organising assistance at the airport as well as other Riviera tour leaders who appeared out of nowhere to give a helping hand. Lovely week. We look forward to yet another holiday with Riviera.
Review by Susan de Fraine & Josephine Scrivener on 13 September 2014
This was an amazing experience for us. The hotel, the tour and especially the tour guide Sarah were all excellent. The organisation of our programme was faultless and the specific tours to historical sites (Pompeii, Herculaneum, Naples museum and Vesuvius) were superb with local guides and excellent use of individual radios and head sets provided as required. Also of special mention was the visit to Capri with the optional extra of a boat ride around the island, highly recommended! The hotel Grand Europa Palace was sited perfectly with an easy walk into Sorrento. The room (optional sea view strongly recommended) the staff and the food excellent We would thoroughly recommended this tour to anyone who wants to see the best of Sorrento, Amalfi coast and the historical sites.
Review by David Braham Barnett on 15 September 2014
This was our first holiday with Riviera. Although the bathrooms could do with modernising, the service and food at the Europa Palace hotel were excellent, the staff friendly and helpful and we felt very pampered. The trips were very well organised with comfortable coaches and excellent drivers. Special words of praise for Sarah who was brilliant. We took the optional Capri and Herculaneum tours and they were well worth doing. To sum up, we had a fabulous holiday, informative, stimulating and relaxing. Normally we travel independently, but the next time we want an organised tour, we will certainly go again with Riviera.
Review by Janet Davidson on 15 September 2014
Just returned from a wonderful holiday in Sorrento. Stayed in Hotel La Badia, which is on the outskirts of Sorrento. This lovely hotel is so peaceful & quiet and the family go out of their way to look after you. You can walk into Sorrento, down the path - 10 mins going a little longer on the uphill return!! The food is good, with 3 choices everyday and the staff in the restaurant are efficient and helpful. We did all the trips (except Vesuvius) and it is well worth doing the extras offered on Capri. The Amalfi coast trip is stunning. We went the theatre show ‘Sorrento’ which was very good with easily recognisable songs including ‘O Sole Mio’ and, of course, ‘Sorrento’ A final word of praise for our superb Tour Manager, Linda, who made things run like clockwork - Thank you A highly recommended tour from Riviera Travel
Review by John & Christine Barlow on 16 September 2014
This was our first holiday with Riviera and I cannot praise them more highly. We stayed in the Villa Maria in Sorrento, The hotel is set in at the end of the main street and as we paid extra for a sea view was wonderful overlooking Vesuvius and the bay. The staff were all very professional and helpful at all times. We arrived late as there had been and accident on the road into Sorrento but a hot meal with waiter service greeted us. The Hotel’s evening meal is waiter served and they do seat you with others from your group, but this is a great way to meet people. The organisation of our programme was faultless and the specific tours to historical sites (Pompeii, Herculaneum, Naples museum and Vesuvius) were superb with local guides and excellent use of individual radios and head sets provided as required. Our tour guide was Sarah in coach ‘D’ - as my husband is disabled she made sure we were ok and never rushed us. Would we book with Riviera again ? - without a doubt.
Review by Flynn on 16 September 2014
This was my first holiday with Riviera and will not be my last could not fault it our hotel, Villa Maria was a perfectly situated lovely hotel great food and lovely staff, our tour guide Jane was amazing great-sense of humour, me and my friend joan had an amazing time, recommend trip to Capri and herculium, will definitely be back
Review by Dawn jones and joan parr on 16 September 2014
Fantastic hotel & staff - the family run La Badia; absolutely satisfied with food, room, service, location, views - everything. Sorrento was a superb place to be based, and was heaving with (well-behaved) Brits. We opted for all the trips out and thoroughly enjoyed every one - culturally stimulating and immense fun. Awesome experiences reaching the summits of Vesuvius (on foot) and Anacapri (by chairlift - scary for us as we had never been on a chairlift before!). Awesome applies also to the drive along the Amalfi coast .... and Pompeii, Herculaneum & the rest of Capri. Really good guides took us around Capri and Pompeii & Herculaneum and enhanced the experience for us (thanks Sandro and Christine). Last, but by no means least, our tour manager, Linda, co-ordinated the whole thing magnificently; she must have been working her socks off behind the scenes to make the whole holiday so seamless for all of us. Apart from being friendly, knowledgeable, informative, reliable, well-organised and so on, she added value to our coach journeys telling us about local customs & practice. Thanks, too, to the other Riviera staff who sorted us out on arrival and departure. We came home reflecting on the week as one of our best-ever holidays.
Review by Jeff Hecker on 17 September 2014
I would like to say what a wonderful time my friend and I had on our recent holiday to Sorrento. The organisation was great, the tour manager Jenny was excellent and helped to make our holiday so special. All the guides were so knowledgeable, and the Hotel was amazing, we stayed at the Aminta and were very impresses with the hotel the food and the service . If I had to make a criticism it would be the check out time of 10 am, I feel this is a bit too early as most placed are midday, which is more reasonable when you have evening / night flights home
Review by Anne Isabella Taylor on 18 September 2014
We have just returned from a very enjoyable holiday in Italy. This was our first holiday with Riviera Travel and hopefully it won’t be our last. .We were looked after so well and all the trips were organised brilliantly. All the staff were very professional and especially our tour guide Jenny, who was outstanding. Many Thanks
Review by Valerie Rikken and Sue Griffiths on 18 September 2014
We would like to thank Riviera, and Sarah especially, for the excellent holiday based in Sorrento. Day trips were fantastic, all guides superb, transportation good. A friendly atmosphere with all other guests right from the start. The Europa Palace hotel - brilliant. GRAZIE!
Review by Steve & Trish Legg on 19 September 2014
Thank you for a most enjoyable holiday. It was probably one of the best we’ve ever had. The Michelangelo hotel was excellent and all the excursions were A1. Our tour manager Sarah was extremely good. Everything ran like clockwork and she always kept us well informed with her most interesting background information. She is definitely a great asset to your company. This was the first time that we have traveled with Riviera and we will definitely be back for more very soon.
Review by Diane and Michael Emery on 21 September 2014
Perfect itinerary on this very informative trip. Our excellent Tour Manager, Adrian was brilliant, a mine of information and an amazing sense of humour. He made the trip special.
Review by Gary Marsh on 22 September 2014
Well organised and well thought out tour which was made very special by our tour guide Sarah. Full marks to her and the staff of the hotel - Grand Hotel Europa Palace in Sorrento - for making the holiday and tour so memorable.
Review by simon & jan stepanian on 23 September 2014
Amazing holiday. (Our 5th with Riviera) Tour guide most imformative and well organised. Hotel very nice with breath-taking views. Only one complaint that the food could be improved.
Review by Jan Hillier on 24 September 2014
We thoroughly enjoyed our time in Sorrento & the Amalfi region of Italy. It was a full on Tour of the history of the region. Climbing to the top of Mount Vesuvius or taking a coffee in the centre of Sorrento, it is truly an Italian experience not to be missed. This is also due to our tour guide Jenny who has 30 years experience of this ! Her insights into Italian life and history made for quite a story. If you wondered if you should take this trip, think no longer - book it ! We are already looking into further Italian escapes with Riviera, who looked after us really well. By the way The Grand Hotel Aminta was just the hotel for our stay. We had a great room, well serviced. The Restaurant staff were excellent, as were all of the staff.
Review by Mr & Mrs Gould on 24 September 2014
Thank-you Riviera for a wonderful holiday based at the Aminta hotel. The food and the weather couldn’t have been better! Our tour manager Sarah was the best! She made everything run like clockwork and filled us in with lots of local knowledge which made the holiday so much more interesting. Looking forward to travelling with you again!
Review by Mrs.J.Burgess on 27 September 2014
Just returned from a great week in Sorrento. Stayed at the Europa Palace with a room facing the wonderful view of the Bay and Vesuvius. The tours were brilliant, the entertainment provided by the drivers of other vehicles while we were stuck in the inevitable hold ups was great and sometimes heart stopping! Many thanks to our terrific guide Jenny, especially for all the background organisation which we do not see. If there is one particular highlight, it has to be the Amalfi drive and the skill of the ‘special’ coach driver, but all the coach drivers were great. To reach the summit of Vesuvius is one of those things that we never even thought of. What a wonderful experience. Looking forward to our next holiday with Riviera.
Review by Joan and Edward Clark on 27 September 2014
Our first holiday with Riviera Travel. We opted to stay at the Villa Maria. Superb location, wonderful room with views of the sea and the shops opposite. The hotel was clean and comfortable, the pool area on the roof was excellent and the staff were pleasant, friendly and helpful. In the dining room we were encouraged to sit with different people each mealtime which I particularly liked though could have sat alone if we had preferred. Our Tour Manager Jane was excellent, a mine of information and a sense of humour we all appreciated. We enjoyed all the excursions especially the Amalfi drive, Capri and Herculaneum. Many thanks to Enzo who guided us around Capri and Christine for bringing Herculaneum and Pompeii to life. The holiday was well planned with full days followed by half days and over the week there were no problems. We enjoyed evenings out in Sorrento and afternoons by the pool or walking down to a nearby fishing village. I am sure we will travel with Riviera again.
Review by Sheila Benden/ Brian Hodson on 27 September 2014
Recently returned from a wonderful holiday based at the Hotel Villa Maria in Sorrento. Our room was very clean and comfortable and the hotel staff were efficient and friendly - always service with a smile. Breakfast was good, varied and plentiful, however, evening meals could be improved upon. Hotel location is great, just a short walk from the centre of Sorrento, which is a beautiful town. Jane, our tour manager, was brilliant, very knowledgeable about the area, friendly and approachable with a wicked sense of humour. I would also like to compliment the Italian coach drivers Giovanni and Valentino, their skill on those narrow roads were impressive. Our trips to the Naples museum, Pompeii and Herculaneum were amazing - sites I’ve always wanted to visit and they exceeded all expectations. Our guide, Christine, certainly knew her stuff and really brought the places to life. Enzo, our guide on Capri, was very good and the boat trip around the island was perfect. This was our first holiday with Riviera and I would have no hesitation in booking with them again. I contacted their office with a query regarding our travel information and the young man I spoke to was vey helpful and responded with good humour to what was a rather daft question. We really enjoyed this holiday, better than expected.
Review by Anne Dooay on 28 September 2014
We have just returned from Naples after another well organised Riviera holiday. Our tour guide was Jenny and were all 4 so impressed by her that we did want to pass this on to you. She was friendly, helpful and informative throughout and it was a pleasure to talk to her. The entire week ran like clockwork and her efficiency was 100%. My husband ran a large comprehensive school for many years and his comment was that he would have been happy to employ her at any time. I am sure that you are very well aware that the tour guides are really the face of Riviera. However well your holidays are planned, it is the personal touch and attention to detail provided by the tour guides that really make you stand out from the crowd. Jenny is indeed a real gem.
Review by Bronwen Hargreaves on 28 September 2014
We have just had a fantastic holiday in Sorrento, Italy. It is our first trip with Riviera and we were really impressed with everything! The whole holiday was faultless. Our hotel, Michelangelo, was central which was ideal for visiting the local area in the evenings and on days off. The staff there were really helpful and friendly at all times. We were spoilt for choice with the menu in the hotel restaurant and the waiters were really efficient. We went on all the trips that were offered as well as the extra trips. Our tour manager for the week, Jenny, was very knowledgeable and kept us well informed at all times about things we needed to know. She also shared her knowledge with us about Italian life which we found very interesting and informative. The coach drivers were amazing with their driving skills and the coach was always punctual. We found all the trips very varied and interesting, and we were amazed when we realized how many things we had managed to do in a week!! The views from the top of Vesuvius were incredible and worth the steep and quite exhausting climb. The guides at Pompeii and Herculaneum were both excellent and brought History to life. As well as enjoying everything we did we also made new friends which added to the enjoyment of the holiday. We will definitely recommend Riviera to everyone and we hope to book another trip with them before too long.
Review by Nicola and Brian Feather on 28 September 2014
We have just returned from a week’s holiday in the Bay of Naples, and would like to thank you for organising this holiday. All the arrangements worked perfectly and we had a wonderful time enjoying the places that made up the tour. The Michelangelo hotel proved to be a perfect base with great facilities and very helpful staff. In particular, we would like to let you know that our tour guide (Jenny) was absolutely wonderful and a mine of information on the area. She was the glue that held together the party on our coach into a happy and harmonious team. Please thank her again for this. This was our second holiday with Riviera Travel, and we plan to book another tour next year.
Review by John and Jackie Williams on 30 September 2014
We have recently returned from our stay in Sorrento, visiting Herculaneum, the Amalfi Coast, and Capri. Due to my husbands illness we were unable to visit the other areas, but this did not prevent us from having a wonderful holiday. We stayed at the Metropole Hotel, which has lovely outdoor pool terraces, overlooking the Bay of Naples.
The trips were very well organised, and our tour guide, Jane, was superb in every way. Nothing was too much trouble for her, and she has a wonderful knowledge of the area, and a wealth of anecdotal stories which she recounts along the way. The holiday was certainly enhanced by her presence, and wonderful sense of humour. We will certainly be considering another holiday with Riviera Travel.
Review by Lyn and Patrick Thompson on 1 October 2014
Just returned home from our first Riviera holiday, very impressed with complete service. Excursions were varied, interesting and captivating. Capri and Amalfi /Ravello incredible tours with brilliant sights and attractions. Trip up Vesuvius well worth the effort. Our guide Bernie was very knowledgable and approachable and also had a great sense of humour. We had to get up at 0630 every day for breakfast and coach which departs hotel at 0800 at the latest to avoid the rush hour through Sorrento and adjacent towns. I recommend the Sorrento theatre night which is excellent value at 20 euro with unlimited wine/bubbly before show. Hotel Villa Maria was comfortable and justifies its 3* rating, although food is a bit inconsistent and breakfast time is chaos. Looking forward to next trip with Riviera which will probably be Lake Como / st Moritz package.
Review by Bob Forsyth on 2 October 2014
Another brilliant holiday thanks to Riviera Travel. We enjoyed every aspect of this busy but rewarding and fulfilling holiday. Our hotel, the Aminta, was superb and everything we hoped it would be with exceptional staff. The tours, organised by Linda were excellent and a great bonus was all the extra lunches she organised for us in Sorrento, Ana Capri and Pompeii. Thank you, Linda, for going / doing that extra bit to make it all the more special. It was greatly appreciated - so nice to sit back and know that you were in capable, professional and caring hands. Kathryn and Gwyn Williams. S. Wales.
Review by Kathryn Williams on 2 October 2014
Linda our tour guide was fantastic, the Michaleangelo hotel was nice and clean too, the trips were interesting and I would recommend this trip
Review by mr and mrs gee on 3 October 2014
We have recently returned from our stay in Sorrento, visiting Herculaneum, the Amalfi Coast, and Capri. We stayed at the Metropole Hotel, whose staff were very helpful at all times and the food was good.
The trips were very well organised, and our tour guide, Jane, had a great sense of humour which made the holiday. She had a wonderful knowledge and history of the area, . We will definitely use Riviera in the future.
Our local guide to Pompeii had a deep knowledge of the history and life of the people who died when Vesuvius erupted.
Review by Andrew & Shirley Earl on 3 October 2014
What a great week. Stayed at The Vue D’Or . Excellent hotel with stunning views. Tour manager, Lindy - perfect. Given the busy schedule we were always kept informed. Her knowledge enhanced our appreciation of the area & her ability to sort out little niggles was impressive. Enjoyed the company of all in our group. Will definitely go Riviera again!
Review by Robert & Jennie Christie on 4 October 2014
We had a wonderful time dubious at first about an “organised” holiday but you were not obliged to join any trips if you did not want to. Had a wonderful guide in Giovanna very knowledgeable and all trips were well organised. The hotel was very charming staff very friendly.
Review by Plochl on 6 October 2014
Just returned from my first Riviera Tour and hope it will not be the last! Wonderful weather which I know you have no control over but it added to everything, eating outside at La Badia and using their lovely swimming pool just relaxed me after really intensive sight seeing and absorbing all the interesting facts that our guide Sarah gave us. It was so well organised, everything worked so well. La Badia was a great hotel, a little way out but an enjoyable walk into Sorrento and it was wonderfully peaceful at night. Just wish I could have had another week!
Review by Anne Pringle on 6 October 2014
We thoroughly enjoyed our week in Southern Italy. The itinerary was well planned and carried out. La Badia was a charming hotel in a stunning location above Sorrento. The room was clean and comfortable with a view over the olive groves to the sea. Food was somewhat bland for Italy, but they are obviously catering for all tastes. Diane our Tour Manager was excellent, informative, knowledgeable and humorous. The specialist guides at Pompeii and Herculaneum were also excellent and brought the sites to life. We enjoyed the other trips very much and wished that we could have had a few extra days for relaxation and exploration in between. We will certainly use Riviera Travel again. Thank you!
Review by Julia Cubbidge on 7 October 2014
We stayed at the friendly little Hotel La Badia last month, with wonderful views of Vesuvius and Capri and beautiful gardens. Having read the comments of previous travellers, we were expecting our holiday to be well organised and well run, but nothing could have prepared us for Diana, who proved to be our best tour manager ever. She was highly professional, endlessly attentive and patient, informative without ever being verbose - and, best of all , she was great fun! In addition, all her recommendations of places to eat were spot on, particularly the wonderful Ristorante Delfino on Marina Grande. We have been singing Riviera’s praises to all our friends.
Review by Sheila Hall & Catherine Mason on 8 October 2014
Our first escorted holiday - and we were very pleased with the experience. The hotel La Badia was better than we had hoped for. Beautiful location overlooking the Bay, tranquil, lovely rooms and garden area and pool (although we did not take a dip). Diana was marvellous. As a mature and highly experienced escort, speaking immaculate Italian, knowing so many of the local traditions and language - she brought a twinkle to every day. Great to have someone of our age to be with us. The trip to Herculaneum was the highlight of the week, along with Amalfi and the the Museum in Naples and stroll up Vesuvius to see the Bay from on high. Taking in Pompeii on the afternoon of Naples Museum might be better if it were reversed. The crowds in Pompeii and massive amount of ‘renovation’ work makes Pompeii missable - sorry! We were slightly concerned about the food in La Badia having seen comments on Trip Advisor but the staff were very good hearted about ensuring that one had a decent meal each evening. Well done to the family for being so kind All in all a very interesting week full of learning and appreciating the area.
Review by mike and su goss (shanson) on 8 October 2014
We recently returned from our first Riviera Holiday. The tour to Pompeii, Capri & the Bay of Naples was so enjoyable we can not stop telling others how well organized, relaxing and informative the whole experience has been. Our tour guide, Linda, was outstanding and the Hotel Aminta`s staff could not have been more helpful. Our room was very comfortable and looked down across the sea to Capri, where the sun set, adding an exceptional view to a perfectly organized tour. We are already talking about where to go with Riviera next year.
Review by John & Mary Chandler on 8 October 2014
We had a wonderful holiday in Sorrento and enjoyed all the beautiful scenery. This was enhanced by the expert guide and courier Jane who was very knowledgeable and humorous. Her wit was also appreciated! We enjoyed the theatre trip and very much liked the Foreigners club. Our stay in the Metropole was very comfortable and we appreciated the taxi into town, arranged by Jane. Food and comfort were good as were the views, though the road is incredibly busy. Our coach drivers were amazing and expertly negotiated the narrow roads and corners. Also the guides in Capri and Pompeii were excellent. Thank you Riviera.
Review by Kath Deane on 9 October 2014
Just got back from our first Riviera tour and was delighted with the entire week. Having someone organise everything for you takes the pressure off thinking what to do and our tour guide Effy was first class . We stayed at La Badia which as many have said was a great location with stunning views and the staff were very friendly making our stay very enjoyable. The visit to Pompeii was probably the highlight for us, although everyday brought something different and enjoyable. Already thinking about where to go next with Riviera. Gone are the days of organising it all ourselves. Thanks Riviera Chris and Sue
Review by Chris & Sue Gilmour on 11 October 2014
The holiday of a lifetime! So much was included in the week and the organisation was impeccable. The location of the Villa Maria Hotel was so convenient for the centre of Sorrento that the attractions of the shops in The Drains was difficult to resist in our free periods. It is so difficult for me to pick out a “best bit” as the tour allowed me to cover my geographical and archaeological interests at Vesuvius, Herculaneum and Pompeii, where the guides were excellent. However, the highlight of my visit was that fantastic tour guide, Jane, who not only looked after us so well, every step of the way, in a most informative and amusing way, but went above and beyond the call of duty, by helping me to sort out a hair styling emergency - what a star! I’m already looking at other Riviera holidays for next year.
Margaret Paterson, Welwyn Hertfordshire. Travelled on 3rd October 2014
Review by Margaret Paterson on 11 October 2014
Having returned yesterday from my first Riviera holiday, I am already looking for another for next year! It was a superbly organised full on tour. Jane our tour manager gave us a fun and most informative week and the hotel .....Villa Maria….was clean, friendly and comfortable and only minutes walk from the attractions of Sorrento. We did all the optional tours all led by excellent guides and driven by very good careful drivers. Best things….position of hotel, Jane, Herculanium and chair lift to top of Capri. Worst things….....there weren’t any!
Review by Mary Wereik on 11 October 2014
All the places we visited on this tour we thoroughly enjoyed. There were some, like Pompeii, that I’d wanted to see for a long time, and others, like the Amalfi Coast, where I didn’t have any expectations. They were all winners - interesting, a bit different from how I’d expected them to be, and memorable. Thank you to Rivera travel and to our excellent Tour Manager, Adrian.
If, like me, you think that 8 a.m. is a time for turning over in bed for another snooze, be warned that the coach leaves the hotel at this time! As a result, though, we saw a street in Herculaneum completely empty of visitors, reached Capri before it was too busy and so on. So I’m not suggesting that Rivera travel should change this: just be prepared!
Review by David Messham on 11 October 2014
This trip is a must if you want to see as much as you can in a week, pretty hard going but well worth it. We had a fantastic time staying at The Grand Aminta , lovely hotel , staff were very friendly and extremely professional . Fantastic views from almost everywhere in the hotel, we had a sunset balcony which kept us late for dinner most nights watching the sun set . The food was of a high standard and the menu changed every night . Would definitely go back . Our guide Jenny was wonderful very knowledgeable and managed to get us everywhere before the crowds . We had a great time being one of Jenny’s pretty people. The only cloud was because we were part of a group we were expected to share a table at meals , which we didn’t want to do. The hotel gave us our own table when I explained and the cloud disappeared. Thank you very much to everyone at The Aminta and Riviera Travel for the wonderful memories .
Review by Mandy Dunne on 11 October 2014
Have just returned, having stayed at the Cesare Auguste. It was a wonderful holiday . The Hotel was everything we hoped it would be and the staff were very friendly. Lived up to our expectations. Adrian was a fantastic Rep told us so much about where we were visiting also the best restaurants to visit. Didn’t want the holiday to end.
Review by Doris & Ray on 12 October 2014
This was the first time I had used Riviera Travel and was slightly apprehensive, but there was absolutely no reason to be. We were met by our guide for the week, Sarah, who was always good humoured, very knowledgable, and totally professional in all ways. The timing of each tour had been arranged with thought so that we arrived at the best times of day to enjoy our visits to the maximum. The guides in Pompeii and Herculaneum were excellent, and imparted the facts in an enjoyable, interesting style, recreating the past for us. The hotel, Michelangelo was clean and comfortable although the food was a bit ” ordinary” . The staff were friendly and helpful. All in all, a wonderful holiday, thank you.
Review by Carole Todd on 14 October 2014
4 of us went on this tour which we all thoroughly enjoyed. We were very well looked after from the time we were met at Naples airport to checking in again for the homeward flight. Our Riviera guide, Sarah, was a credit to you- helpful, knowledgeable and very good at ensuring all went smoothly so that our holiday was relaxing and stress-free. The Hotel La Badia was just what we wanted - small, peaceful, breathtaking views and just a little bit quirky! The staff were very friendly and accommodating, making our stay most enjoyable. Thank you.
Review by Val Thomas on 15 October 2014
Thank you for a wonderful holiday in Sorrento week commencing 26th September. The hotel was perfect and our special request for a quiet room on a higher floor was met exactly. Sarah, the tour manager was informative and helpful at all times.
We have holidayed with Riviera Travel many times and have always been very happy; we will certainly be booking with you again.
Review by Keith Dickinson on 17 October 2014
Can’t fault Riviera on this one, especially the tours, always on time, thoroughly organised, with meals available on full tour days, and excellent local guides. Our dedicated tour guide Jenny was extremely helpful and informative. On doing the repetitive Sorrento - Vesuvian plain route, she gave us lectures about the italian education system, italian car insurance, and many other aspects of local culture: never a boring moment! Our hotel, the Metropole, served excellent quality food, pool and terraces were also very good. Rooms fine, although showers a little cramped, and an interesting walk to town (20 mins) with fine views of the bay. Did lack a pavement for the first 200 yds but just have to be a bit careful about that bit. Did all the outings offered in one week, returned home tired but very happy with our holiday.
Review by Richard Knock on 17 October 2014
This was our first guided tour holiday and we loved it. Our guide Jenny was very informative and attentive. Jenny gave us a lot of information and her sense of humour shone through. We loved her ‘Number One’ coaches and coach drivers, who were all excellent. The arrangements and written information was clear and helpful. We were looked after from pick up to drop off at the airport which was nice when we were a bit tired after travelling and touring. The Villa Maria hotel staff were very hospitable especially on our late arrival from the airport. We had had to wait a long time for our baggage (apparently they couldn’t get our bags out of the hold). However the Riviera staff and coach came back for us and the hotel staff put on a lovely spread despite it being very late. Will definitely like to book again with Riviera as we have now become fans of this kind of holiday.
Review by Violet Greaves on 18 October 2014
Our first tour with Riviera plus first visit to Italy it was thoroughly enjoyable. Flights on time met by courier at Naples taken to coach park and delivered to our Hotel Villa Maria. Room was fine, cleaned well. Breakfasts were very busy but staff great and food regularly replenished. Tours were well organised had good drivers on the coaches and our local guide was Sue. She was very caring, organised and gave us loads of information. The whole experience was great. Sitting with different people at dinner each evening was a great way of mixing with the groups and really enjoyed the company of all.
Review by carol tinkler on 18 October 2014
First time with Riviera Travel. But will not be the last. Everything pure professional. The knowledgeable Jenny was the highlight of the tour with her extremely interesting and informative chats during coach travel. Local guides were again extremely well informed and interesting. The Hotel Grand Aminta was excellent, a short way out of town but very high up with magnificent views across the bay and town. The free courtesy bus every hour reduced any worry about distance from town. The Hotel restaurant was exceptionally clean with white suited waiters serving tasty meals. Overall an excellent holiday but special thanks to tour guide Jenny.
Review by James Biggs on 19 October 2014
We have recently returned from a fabulous holiday to Sorrento . The accommodation at the Aminta Hotel was good, although the shower could have been more powerful! The food was good and varied with plenty of choice. The staff were very friendly and helpful and the views of Vesuvius and the Bay were spectacular! Jenny, our courier, is an asset to the company. She made the travelling very interesting with her insight to Italian life. She was always cheerful despite the early morning starts!
Normally, we travel independently and wondered how we would enjoy an organised tour - we need not have been concerned. We will certainly use Riveria Travel again and are already looking at the cruises for our next holiday.
Review by Ron and Heather Jones on 19 October 2014
This was a wonderful holiday made all the better by our stay at La Badia hotel in Sorrento. The hotel was the star of the show, friendly, immaculately clean, set in olive groves with a variety of terraces from which to marvel at the wonderful views. The tours were well organised (no easy task given the chaos reigning at Pompeii and Vesuvius especially), the coach drivers inspired confidence on the twisting vertiginous roads to Ravello and the local guides were knowledgeable and interesting. Altogether a highly recommended holiday.
Review by Sue Fortune on 19 October 2014
Absolutely fantastic. Our tour manager Diana was superb. She was professional and she taught us a lot about Italian life as well as imparting information about our visits to Vesuvius and the other historical sites and Naples museum. The whole trip was amazing. The guides were excellent on our tours - Suzannah at Pompeii, Michael at Herculaneum and Sandro at Capri. We also take our hats off to our coach drivers. We stayed at the Metropolitan and were looked after very well. Great view of Vesuvius from our room.
Thank you again to Diana. One of the best holidays we’ve had.
Review by Jayne and Brian Orrells on 20 October 2014
This tour was made remarkable by the knowledge of our tour guide Adrian. We have had many tour guides in the past but this man is inspirational. He was funny, a pleasure to be with, and so knowledgeable We stayed at the Caesar Augusta in Sorrento where the food was excellent, the rooms a delight and the staff were very efficient and friendly. Riviera, look after Adrian, he is worth a fortune to you.
Pat and Ken
Review by Patricia Wood on 20 October 2014
We had a great time. The Hotel, the Europa Palace was superb. Our Tour Manager Sarah was also superb. Her local knowledge was excellent and her knowledge of the sites we visited was also extensive. I appreciated her attention to detail. Nothing was too much trouble. We thoroughly enjoyed exploring Sorrento and at all times felt totally safe. Thank you Riviera for another terrific holiday.
Review by Ian Chapman on 20 October 2014
I would like to say how impressed we were by our Tour Manager (Adrian Jackson). He was extremely knowledgeable and had a great personality and sense of humour. His hard work was an essential element in making this tour so very interesting and enjoyable. Thank you Adrian. We were also very impressed by the various ‘local experts’ used on the tour. Based on our experience we will certainly recommend Riviera to our friends.
Review by Liam Fitzpatrick on 21 October 2014
We have just returned from a superb holiday - staying at La Badia hotel. This was our first ‘package’ holiday and it exceeded our expectations! It was extremely well organised down to the last detail and our Tour Manager, Diana, was fantastic in every way (even directing us to the cleanest loos!), with a fund of local knowledge which kept us informed and entertained on long coach rides. The guides we had in Herculaneum and Pompeii were very good and knowledgeable. Fabio who took us to Capri was an excellent guide. Coach drivers were impressive too on those winding mountain roads. La Badia is in a stunning location overlooking the bay and we were made to feel very much ‘at home’ with friendly and dedicated staff and lovely food. It couldn’t have been better.
Review by Christine and Russell Read on 21 October 2014
Hotel Villa Maria. A really good house party ambiance, good food, comfortable, clean bedrooms, really good pleasant staff, nothing too much trouble (coeliacs catered for). Central and level walk in to Sorrento centre. Tours well organised and punctual, we had as our tour manager, the excellent Jane, clear diction, amusing anecdotes, and very calm. Well done all of you(and us for our stamina).
Review by Vera and Fred on 22 October 2014
Absolutely great week totally made so by Jane our rep. Everything was organised down to last detail and no hiccups. Our first visit to Italy and on a Riviera holiday it definitely wont be our last. To say we only had a week we saw so much and information given so helpful. Thank you Jane so much for all your hard work even down to taking us to check in desk. Thank you. Sandra/ Brenda
Review by sandra walker/ brenda chambers on 23 October 2014
Our first time with Riviera Travel…..Adrian C. Jackson, Resort and Tour Manager extraordinaire, made the holiday, with his impressive knowledge of the areas covered and obvious knowledge of Italy generally. He has a great sense of humour and coped with the one or two very minor hiccups admirably. Pompeii, Capri and The Bay of Naples is a holiday tour not to be missed. Our hotel, located close to the centre of Sorrento, was comfortable, clean with attentive house-keeping and good restaurant staff. Restaurant food adequate with a fair choice of menu. Looking forward immensely to our next holiday with Riviera Travel.
Review by John and Pat Vigor on 25 October 2014
Many thanks for an enjoyable holiday.The Europa Palace was very comfortable. Our guide, Jenny, worked very hard and was a mine of information about the tour sites and Italian life in general. We would not have seen so much in a week if we had tried to organize it ourselves.
Review by Allan Parry on 25 October 2014
We would like to thank Riviera for an excellent tour last week (17th to 24th October Sorrento). The tour guide Diana was excellent, well organised, helpful and interesting. The tour and La Badia hotel were great and we would thoroughly recommend to others. We were delayed by an Italian transport strike, and thank you for organising and accommodating us for an extra day. This was organised quickly and communicated well, and we thank those involved in re-arranging flights, hotels etc. We will be using Riviera again. Thanks.
Review by S Cruickshank on 29 October 2014
I’ve never been on a escorted touring holiday before so I was a bit nervous if was for me, but it has been one of my best holidays. The organization of all excursions and optional trips is excellent, and you get enough time to see the best parts. They also advised you on local knowledge whilst in the towns, I would recommend Riviera Travel I will certainly be using them again.
Review by Jane Worsley on 30 October 2014
We could not fault this holiday in any way. The Villa Maria was comfortable and well run with excellent food and friendly staff. The organisation was superb and our courier Sue and tour guides excellent. Mixing the guests in the dining room made for a very friendly ambience. Well done Riviera Travel!
Review by Lida Newell & Diana Cowan on 30 October 2014
We stayed in La Vu D’Or hotel, which was an excellent hotel, we enjoyed views over the bay of Naples and Sorrento. We were woken every morning by a local cockerel, not necessarily at the time we wanted to be woken. We travelled as a group of four and some of our group considered that the food in the hotel was somewhat basic but I personally was quite happy. Our tour manager, Jenny, was excellent, she had an in depth knowledge of local life and worked very hard to make the excursions both pain free (despite the early starts every morning) and interesting. A couple of very good lunch stops were organised and the restaurants used were extremely efficient and the food was excellent and reasonably priced. We were never let down by non arrival of the many coaches that were necessary. The coach drivers, particularly the drivers on the Amalfi tour, are geniuses in their field, markedly different to the scooter and local car drivers with whom they had to contend. The early starts were an important part of excursions as we always seemed to have done our tour and be leaving just as the venues started to get busy. We all had a fantastic time and would not hesitate to use Riviera again.
Review by Mike Doughty on 3 November 2014
My husband and I went to Sorrento with Riviera Travel recently; we left on October 10th.
We had not used your company before as we usually go on walking holidays, but this was an area we wanted to explore and when we saw an item in the Sunday Times about your Sorrento trip we thought it looked interesting.
We are very pleased we travelled with you as we had an excellent holiday. Booking was easy (although we booked less than two weeks before we went). There were plenty of helpful reps at Naples airport and the transfer was pleasant. Our hotel, the Grand Hotel Amina, was lovely - elegant public rooms, comfortable bedrooms, good food and delightful staff. We could easily have spent the week just sitting on the terrace in the shade with a glass of wine looking at the view across the bay!
The trips were so worthwhile and we really enjoyed them. The walking tour of Sorrento helped us get our bearings and the other excursions were amazing. We would have liked longer in Amalfi and Ravello because there was so much to see, but that is our only criticism of the whole week. The local guides who took us round Pompeii, Herculaneum and Capri were professional and informative, so we learned a great deal about these special places.
Our guide for the week was Jenny and we thought she was brilliant. She was always friendly and smiling, making all the arrangements look effortless. Because she lived in the area she was able to tell us a lot about Italy’s history and current affairs, education, etc. as well as talking about the places we visited. A superb tour guide.
We shall certainly think about using Riviera Travel again; many thanks.
Carl and Mary Hewson.
PS You were right to remove the free time in Naples - driving through the city to the Archaeological Museum was quite enough! The museum was well worth visiting but I would not have wanted to walk round the city.
Review by Carl and Mary Hewson. on 4 November 2014
I am writing to say an enormous thank you for such a great holiday tour. Rarely have we enjoyed a holiday so much. The outbound travel arrangements worked very well and the transfer from Naples airport to our hotel was very smooth and orderly. We were delighted with the Aminta hotel which was beautifully maintained. All the staff were very courteous and helpful and the entire hotel was spotless. We enjoyed the food and company on our table very much too. Giovanna was an excellent tour manager and guide. We found her to be very personable, informative and friendly and very well organised. The trips out were all that we had hoped for and more. The three specialist tour guides were also very good and eager to pass on as much knowledge as possible about their subjects. I was struck by how much they each loved their particular area of expertise. I had not previously used individual radio speakers but was very impressed with them Other members of our group heard that there may be a strike at Naples airport on Friday 24th October. Giovanna kept us as up to date as well she could during Thursday. We learnt during dinner that evening that the strike was going ahead and that Riviera would put us up in our hotel for an additional night. It is difficult to express our gratitude for your very generous solution to the problem, which was clearly not of your making. We had visions of spending hours at the airport waiting for a flight; instead we were able to spend another day at leisure in Sorrento. I am sure that it was a logistical nightmare for your staff and those at the hotel too. However, from a customer point of view it was brilliantly managed and no trouble to us whatsoever. Congratulations on all your efforts. Your solution to the problem was very generous and hugely appreciated by all. It certainly created a great deal of goodwill throughout the group. We have not previously travelled with Riviera but definitely plan to do so in the future.
Review by Derek P Ramsden on 4 November 2014
I travelled with my husband and two friends, staying at the Villa Maria. We thought this was the ideal place to stay; the rooms were spacious, clean and comfortable, the meals above average for a 3-star hotel. We had asked for adjacent rooms with balconies and this request was honoured.
Our rep was Jane, who lived nearby and could not have been more hard working and helpful. The group was large but she managed to make everyone believe that she would attend their individual needs if that was necessary. Her friendliness and good humour never wavered although she must have been tired at times. And, as our visit was near the end of the season, she must have given the same advice, information and anecdotes many times before: this was never obvious. She is a credit to your company.
This was our third holiday with Riviera. Last year we went to Puglia and were looked after very well by Amabile as our tour guide; a year or so before that, we went to Sicily and were very impressed by Susan, our guide. We look forward to our next holiday with Riviera and would unhesitatingly recommend your company to all our friends.
Review by Margaret Goulding on 4 November 2014
Industrial action in Italy on 24th October delayed our departure but Riviera informed us in good time so we could stay home and not have to wait at the airport. The Villa Maria was clean the food good and the staff helpful. Our balcony view of the Bay of Naples and Mount Vesuvius was stunning. Adrian our tour manager did a wonderful job entertaining us on coach journeys with informative and amusing tales. This was our first escorted tour holiday and each trip was very well planned. Enough free time was provided for us to explore independently. We found Sorrento a great base to return to after a day out. Unfortunately our flight home was delayed too but through no fault of Riviera and we would be very happy to use their services again.
Review by Ron & Doris on 5 November 2014
This was the first time we have travelled with Riviera and found them to be outstanding. Everything ran smoothly from landing at Naples airport to leaving from there a week later. The trips we went on were fantastic and I am sure that we would not have seen so much had we gone under our own steam. Our tour guide for the week was Sarah who was brilliant. She was very friendly and very well informed on the locality having lived in Sorrento for a good many years. She added a lot of local knowledge as well as the standard information. Pompeii and Herculaneum were truly amazing and were brought to life by the tour guides who gave us lots of info. The museum at Naples was also very interesting and helped to set the scene. We also went on the Amalfi coast tour which was beautiful and the Capri trip which we wouldn’t have missed. Our hotel the Michelangelo was top class, the food was excellent and the rooms lovely and clean. The organisation and execution of all the trips was very good and the drivers were top class. I would definitely recommend Riviera travel to anyone.
Review by George and Jenny Lee on 5 November 2014
My husband and l returned from one of the best holidays touring Italy last Friday,Pompeii, Amalfi,Capri etc. It was our first time to Italy, and we were so pleased we booked with Riviera Travel.This holiday was very special,as it was my lovely husband Brian’s 70th Birthday the day before we went…24th October 2014. We loved it all,and the icing on his birthday cake was The lovely Adrian….we instantly loved him,what a chap, he almost had us rolling in the isles of our coach!! Always smiling always more than happy to help, you must know this already, but l just thought l would tell you myself. Long may you look after him…..he’s a diamond, it can’t be easy looking after so many ageing people, but he loves it. Love you Adrian and thanks again for a holiday we shall always remember fondly. In fact my husband and l were so impressed with Riviera Travel, we are planning our next holiday with you, Grand Tour of China, can we take Adrian though??? We are just wondering which month next year to book, May or Sept…..any ideas. Do you have an office in Burton On Trent?? As it could be useful to sit and talk the next holiday through…..?? Thank you again Riviera Travel Kind Regards to you all, and of course dear Adrian a million thanks.
( The chip Pincher) Adrian will understand!!!!
Review by Susan and Brian Lloyd on 6 November 2014
We were slightly apprehensive about returning to an area about which we both had vivid memories of visits 30+ years ago and particularly of now being “shepherded” in a group as opposed to being independent travellers using public transport and shank’s pony! We needn’t have worried - Sorrento, Capri and the Amalfi coast are as beautiful as ever, the tours were imaginatively and efficiently arranged, not pressured and allowed plenty of scope for individual exploration. We were fortunate in our hotel - the Vue d’Or is the best type of 3*** hotel, very comfortable without being plush and with a very friendly, genuine family atmosphere - and of course views unmatched by many of “The Great Hotels of the World”! To cap every thing we had a most professional, experienced and friendly Tour Manager in Jenny Guarracino - not only were we lucky to have her…..so are Riviera. One suggestion - we thought that the visit to Naples Archaeological Museum would have been even more useful after, rather than before the visit to Pompeii.
Review by Kath Baker & Michael Grindrod on 10 November 2014
This was a stunning but very busy holiday, with places to visit every day. Our Tour Manager, Diana was really great, friendly and very knowledgeable. We had venue experts at Pompeii, Herculaneum and Capri. The visit and climb to Vesuvius was memorable, The hotel La Badia was great. Nice room, clean and friendly staff. Due to a strike on the day we were meant to return we had an extra day. All of this was organised very well and we had no problems. Cant recommend enough
Review by Avril Borgars on 13 November 2014
This last summer we travelled with you to Pompeii, Amalfi and The Bay of Naples. Somewhat belatedly, in fact as we start to think about this years holiday, I thought that a short note of thanks wouldn’t come amiss. The organisation by Riviera Travel and the holiday could be described as “Does exactly what it says on the tin”. We were very pleased and thoroughly enjoyed ourselves. Our guide was Sarah Horner. Our main guide was Sarah, but included others, were just great. I was relieved at the end of our holiday to find that your firm does not believe in structured survey forms. So a message to you is all that is necessary. As we look forward to the new year we will be looking at your brochure with a great deal of confidence. Once again many thanks
Review by Alan and Gillian Busher on 5 January 2015
Just back from Sorrento etc. Brilliant holiday, tours were excellent despite some grey weather days, hotel was in a super position and Adrian the guide was outstanding.
Review by Ann Green on 14 April 2015
This is just a short note to you after returning from our holiday to Sorrento with your company. My wife, Patricia and I have travelled with your company twice before: The West Coast of America and to South Africa, and, although we thoroughly enjoyed both trips, I can honestly say that this visit was by far the best, most enjoyable and informative/educational journey we have made. This is basically down to two things. 1. The superb attention and service we received at the Grand Hotel Aminta in Sorrento (letter to the Aminta attached) and 2. The professionalism and attention to details of your resort manager Adrian Jackson. I am not sure whether he is a star who ought to be in the heavens? or a treasure that ought to be buried? but he certainly made the holiday for me and the rest of the group. I would imagine you value him highly and I can recommend him without reservation to any possible client thinking about the trip. Please pass on my thanks and appreciation to all connected with the holiday.
Review by David & Patricia Hughes on 14 April 2015
We have just returned from a great holiday and our first tour with Riviera Travel. We had a wonderful time and were looked after extremely well by our tour manager Jenny. Jenny was absolutely fantastic, nothing was too much trouble and she ensured everything ran like clockwork. We stayed at the Cesare Augusto in Sorrento, the hotel was superb, staff were friendly, food was good and the location was spot on. We look forward to holidaying with Riviera Travel again.
Review by David Haigh on 19 April 2015
This is our second trip with Riviera and once again we were very impressed with the service we received. The tour was extremely well organised and the tour manager Adrian worked hard to ensure that every member of the group was able to enjoy their holiday. The hotel Villa Maria is so well situated for easy access into Sorrento and in spite of the cool winds and sometimes cloudy days we had a wonderful time. Thank you for a fabulous trip.
Review by Sarah and Kevan Robinson on 20 April 2015
We have just returned from our first ever escorted group holiday and enjoyed it immensely. We’ll definitely book another trip with Riviera but Jenny, our tour guide will be a very hard act to follow. She constantly went ‘the extra mile’, was a calm and professional presence as well as extremely informative about the places on our itinerary and Italian life and culture generally.
Review by Helen and Geoff Easton on 20 April 2015
We were very pleased with the service from Riviera, pick up from airport trouble free. All tours were run efficiently and Jenny our rep could not have been more helpful and informative. She made sure everybody know exactly what was happening each day and on the journeys to and from our destinations she was chatting and giving us an insight into the Italian way of life that we would otherwise not have been aware of. We will have no hesitation in booking again with Riviera Travel. We stayed at the Cesare Augusto and were very pleased. The standard of cleanliness was second to none and all the staff were very pleasant and helpful. It is in an excellent location very close to town which we found very convenient.
Review by Ann and Ray Nicholls on 20 April 2015
My sister and I took our mother on this holiday to celebrate her 80th birthday. We stayed at the Villa Maria where the staff were very friendly and the rooms spotlessly clean. The rooms were rather small but adequate for a stay where we were out most of the day. Our Tour Manager, Jane, was lovely. Always friendly and very knowledgeable about the area. The trips to Capri, Vesuvius and the Amalfi Coast along with the additional tour to Herculaneum were fabulous. Our mother really enjoyed her holiday and it was a huge success. I will look at Riviera when looking for a similar holiday again, it was truly memorable and good value for money.
Review by Debra Ritchie on 25 April 2015
This was a wonderful tour of beautiful and interesting places. The Hotel Villa Maria in Sorrento was clean and pleasant and the food good. It was also convenient to the town. The staff were friendly and efficient. Our tour guide, Sarah was exceptional. She was always cheerful and helpful, and her commentary on the coach journeys was interesting and informative. She just made the holiday stress free and wonderful. Thank you.
Review by Jo Poulding on 26 April 2015
We have just returned from Pompeii, Capri & the Bay of Naples tour and it was the best escorted tour we have had. It was our first trip with Riviera and the organisation was first class. The hotel Villa Maria was very clean and the staff very good. It was in a very good position not too far to walk to the main Square. The trips we went on were very informative. We did all of them including the optional ones. The coach drivers were brilliant how they got around some of those bends was amazing! Sarah our tour manager was superb very well organised always helpful and informative. Thank you Sarah. She made our trip one that we will always remember. Thank you Riviera for a wonderful holiday we will book with you again.
Review by Chris and Tony Cheatle on 28 April 2015
I would like to say how pleased I was with my recent tour. Jenny the tour guide was excellent, always helpful and knowledgable. She made the places come alive and her local knowledge was invaluable. My favourite day was at Herculaneum, the local guide was excellent and the visit memorable. The hotel Cesare Augusto was well placed for the centre of Sorrento and the staff very helpful. The rooms were large and clean, the food good value and tasty. We all liked being one of Jenny’s pretty people. The whole week was well organised and I am ready to book another tour.
Review by Jane on 29 April 2015
Recently returned from your seven night tour to Sorrento and the bay of Naples. Could not have been looked after better by the marvellous Jane and an assortment of wonderful drivers who guided us safely round the hairpin bends and general madness of the areas roads. We went on all the trips including the optional ones and found them all of great interest. Jane gave us loads of information on the area and her knowledge helped us get an insight on the Italian way of life. She is an absolute diamond and a credit to the company. We stayed at the centrally located Cesare Augusto which was clean, comfortable and all the staff were friendly and helpful. We have been on many Riviera holidays but this was one of the best and worth all the early starts. Well done Michael Wright and Riviera long may you continue.
Review by Linda and Barrie Mallon on 30 April 2015
We have recently returned from a great week in Sorrento. This was our first holiday with Riviera and we were most impressed. Sarah, our Tour Manager, was absolutely brilliant, always making sure we had details and times to ensure everything went smoothly. The local guides for Capri, Herculaneum and Pompeii were knowledgeable and friendly, adding greatly to our experiences. Our hotel, the Villa Maria, was conveniently close to the town centre and the staff were friendly and helpful. I am sure we will be booking with Riviera again and would highly recommend them for their levels of organisation.
Review by Des & Mary Jane Bennett on 1 May 2015
My wife & I have just returned from a week in Sorrento, staying at the Villa Maria. The week was made perfect by the team of guides under the leadership of Adrian Jackson. His planning of tours and the way they were run was the best I have ever seen and all done with a sense of fun that was the icing on the cake. He remained cheerful even though her was suffering a nasal problem. He is the reason and this is also the opinion of the others in the group that we all agreed we would travel with Riviera again.
Review by Charles Hartfield on 1 May 2015
Just returned from Sorrento what a fantastic time we had, Pompeii, Herculaneum and climbing Vesuvius, cant stop thinking about it, Villa Maria, the hotel was clean and meals good, really enjoyed, and thank you Jane, the tour guide, you were very knowledgeable and very funny loved you.
Review by mr &mrs; leonard on 2 May 2015
Hello, we returned back from our visit to Sorrento a couple of weeks ago, I would like to say how pleased we were with just about everything (as usual with Riviera holidays). The hotel Cesare Augusto was excellent, at first we were disappointed to be at the back of the hotel but then realised we had such fabulous views of the mountains. The staff were all so friendly and helpful and the food was excellent. All of our trips ran to clockwork and our guide (Jenny) is a font of knowledge and a lovely lady too. The guides we had for other tours could not have been better, helpful and thorough in every way. We will thoroughly recommend this trip to anyone, having said that it is our fourth one with Riviera going back some 15 years and they have all been so good
Review by Ray and Diane Meehan on 6 May 2015
Capri and Bay of Naples 24th April to 30th. A wonderful trip. All tours very well organised . Our guide Effie was a fount of knowledge and added a lot to our enjoyment. The Villa Maria was central, very clean and comfortable and the staff were brilliant. Breakfasts were very good but dinners could have been more imaginative.
Our first time with Riviera and we cant wait for the second.
Review by Richard and Jan Robbs on 6 May 2015
Fantastic holiday. Villa Maria excellent food, rooms etc. Tour guide Adrian was a scream a minute but also had brilliant local and historical knowledge. Would def go Riviera again.
Review by Linda and Tony Bennett on 9 May 2015
My husband and I have just returned yesterday from Italy. We both had a brilliant time. We stayed in the Villa Maria in Sorrento which was clean, comfortable and the staff were very friendly and helpful. I thought the food was very nice. All the tours we went on were excellent. I particularly enjoyed our trip to Capri and was very proud of myself for climbing Vesuvius. The hotel was in an excellent position in the town for being very close to the main square, shops and restaurants . Our tour guide was Jane who was brilliant. She brought all the places to life . And the other guides we had Fabio and Marisa were excellent too. But Jane was so good and very knowledgeable too. Its the second time we have been with Riviera Travel and no doubt wont be the last .Thank you for a wonderful holiday.
Review by Anne Stavers on 9 May 2015
We have just returned from this trip after staying in the Grand Hotel Europa Palace in Sorrento. What a fantastic hotel, the staff were very attentive and pleasant throughout our stay and the meals and service were of the highest quality. So glad we upgraded to a sea view room as the views from our balcony were breathtaking. Our tour guide was Sarah and she was extremely pleasant and full of knowledge about all aspects of the tour. We cannot praise her enough as this made the holiday a very pleasurable experience for us both. Also thanks to Vicenze (Enzo) our local guide in Capri as he too was very knowledgeable and friendly. We would highly recommend a couple of local restaurants in the centre. La Basilica (two courses and drinks 90 euros) which was recommended by Sarah and L’abate (two meals with drinks 35 euros) which is around the corner from La Basilica. Both served exceptional food at reasonable prices.This was our third trip with Riviera having previously visited Lake Garda and Lake Como and we have had exceptional service throughout. We would not hesitate to recommend Riviera Travel and look forward to our next excursion. Neil and Betty Davies
Review by Neil and Betty Davies on 9 May 2015
We have just had the pleasure of staying at the Cesare Augusto for a week with the superbly organised Adrian overseeing our tours. What a fabulous week it was! The hotel was lovely, staff were helpful and pleasant, room was large and clean, meals were of good variety and quality. The trips were splendid and the guides brought in for Capri, Herculaneum and Pompeii were a great source of information. A great trip - thank you!
Review by Susan Cummings on 9 May 2015
This was a fantastically well-organised tour. During our transfer we were told that our Tour Manager would “manage” our holiday for us and all we’d have to do was turn up in the right place at the right time. This turned out to be absolutely correct: our Tour Manager, Jane (Villa Maria, Sorrento), was fantastic - very professional and knowledgeable and gave us a thoroughly enjoyable experience. All instructions were clear and we could sit back and relax, knowing we were in her more than capable hands. I noticed that all of the Tour Managers we saw were fluent Italian speakers, having lived in Italy for some years and this really made a difference. In our case, Jane’s love of the region she now calls home was clear from the enthusiasm with which she showed us the sights and this again enhanced our experience. Our Hotel, Villa Maria, was excellent: small and friendly, comfortable and very clean, and the restaurant ran like clockwork under the watchful eye of the Maitre D’. The Gala Dinner was a particular highlight! The coach drivers and local Guides engaged by Riviera were of the highest standard. How the drivers got the coaches around some of the roads, I shall never know, and all with great calmness. I suffer with travel sickness, but not on any of these tours - a real credit to the skill of the drivers. And our two local Guides, Fabio and Marisa were absolutely superb with their huge knowledge and clear, fluent presentation. The individual headsets are a real boon, particularly in Naples Museum and Pompeii, which were very crowded. I would certainly recommend Riviera. From “Jane’s Babies” (she will know what that means!)
Review by Ceri Jones on 9 May 2015
We have just returned from our first touring holiday taken with Riviera and we couldn’t have been more pleased. From beginning to end it was well organised . The excursions were great, we went to Pompeii, Naples, Herculaneum, Vesuvius, Capri, The Almalfi coast all with informative and helpful guides. We stayed at the Vue D’or which was lovely with friendly and helpful staff and locating in the hills above Sorrento which gave us stunning views over the bay of Naples. Our tour manager Giovanna was lovely and very informative and helpful. I would recommend this trip to anyone planning to visit the area as it packs in so much more than you would going it alone.
Review by Wayne on 9 May 2015
This was a great holiday. We stayed at La Badia which is a lovely family run hotel with a truly great setting. The views from our balcony were to die for. Diana our tour guide made everything go smoothly. In our party, complaints were non existent. We cant thank her enough. The tours were varied and had very professional guides. A highlight was the boat trip around Capri with Fabio. The arranged optional lunches on Capri and at Pompei were very good value for money in pleasant surroundings. Diana gave great advice about dining out in Sorrento and all in all Riviera gave us a memorable experience. On our return transfer to Naples Airport our guide, Sarah was able to get us checked in through long queues.
Review by Frank Hudson on 13 May 2015
Great, well organised tour of this fascinating area. Managed all but the optional Herculaneum in a very full and rewarding week. Even made it to the top of Mount Vesuvius! Hotel Cesare Augusto friendly and well run with large comfortable rooms. Breakfasts OK and dinner choices to suit most tastes, but could have been a little more adventurous. Hotel very close to main Piazza Tasso - a short stroll from the back door. Our tour guide Adrian was quite superb in all respects. A real professional with great local knowledge (about 20 years in the area), great diction and a ready wit. Thanks you Riviera for a great experience we will use you again.
Review by David & Margaret on 13 May 2015
Having just returned from the Italy, Amalfi tour - we would like to offer our thanks to you, but to also your fantastic rep Diana.
She went out of her way to give a weeks help to us all. Very useful information each day, local information and places to eat as well. This made the weeks holiday more informative.
Please pass on our best regards and thanks to Diana - you have a terrific member of staff there for sure.
Review by Richard and Fred on 14 May 2015
We have just returned from the Pompeii, Bay of Naples Tour staying at the Aminta, everything ran smoothly without any difficulties at all, it is my opinion that the enjoyment and fun that we had on the excursions was all down to Jenny the Riviera rep who basically catered for our every whim. You have a diamond there whose enthusiasm and willingness was infectious, I cannot thank her enough for all she did, not only for us but for anyone we spoke to who had a problem, not only was she capable of arranging solutions, but the solution always worked. Jenny you are brilliant.
Review by Mrs S Douglas on 14 May 2015
I returned from Italy last Friday after wonderful week. It was hotter than I bargained for but bearable. It was a great week and everything went smoothly thanks to our rep Jane whom I cannot praise highly enough. The views seen during the week were so beautiful and seeing Pompeii and Herculanum was something I had always wished to do. The hotel Villa Maria was comfortable and absolutely spotless and the food good. It was in a very good position for getting into the town easily on foot and the staff helpful and pleasant. There were extra trips which were well worth going on and a visit to the theatre for a musical show which I thoroughly enjoyed. This holiday has given me a taste for seeing more of Italy next year. The ice creams in this part of Italy were delicious as well as the food!!
Review by Karen Johnson on 14 May 2015
Great, possibly the only way to squeeze Pompeii, Herculaneum, National Museum of Archaeology, Capri, Amalfi coast drive, Sorrento and a self propelled trip up Vesuvius into a week. From the collection at Naples airport on Friday night by the lovely and super-efficient Giovanna, to the return an action- packed week later, not a moment was wasted. Don’t expect any relaxing lie-ins, be prepared to be taken from one amazing experience to the next. This holiday works, the organisation was faultless. Visits were augmented by guides providing commentaries. This is not an area to attempt fly-drive. The skilled coach drivers were much appreciated on the narrow, winding clifftop roads. The Vue D’Or hotel lived up to its name, providing a panoramic view across the bay of Sorrento to the ever- present Vesuvius. Lovely and obliging hotel staff. Highly recommend this trip!
Review by Jane Thomas on 14 May 2015
We have recently returned from the Pompeii, Capri and Bay of Naples tour, leaving Manchester on 1st May and staying at the Hotel Aminta. Our tour guide was Jenny and she was absolutely excellent. She was charming, helpful (particularly when I needed a doctor during our stay) and extremely informative. We could not fault her and our impression was that this was the view of the other members of the tour. I would also like to add our praise for the hotel. The staff were friendly and helpful (particularly our waiter Guiseppe). The food was excellent and our room and the public areas were smart and clean. Our third trip with Riviera - we will definitely book holidays with you again in the future. Many thanks
Review by Mary and Paul Consterdine on 15 May 2015
We have just returned from Pompeii, Capri & the Bay of Naples. Our tour manager, Sarah, was friendly and efficient and made the whole trip a success. The local guides were very knowledgeable and interesting. We stayed at the La Badia Hotel which was really nice with friendly staff, good food and we were made to feel welcome. Our room was spotless and very comfortable and we had stunning views over Sorrento. It was so quiet and peaceful with gorgeous gardens.
This is our third holiday with Riviera and lived up to our expectations. Many thanks to all the Riviera staff who made our holiday so enjoyable.
Review by Geoff and Jean Birkenhead on 15 May 2015
Have just completed a wonderful break to the Italian Riviera. Staying at the Aminta Hotel in Sorrento. This hotel is well run, the staff helpful and friendly, food excellent and the rooms smart and clean. The restaurant staff were great, nothing too much trouble. Our guide Jenny was very informative about the places we visited as well as life in general in Italy. It made our coach journeys pleasurable. Her cheerful demenour was a credit. Also the coach driver Antonio was very good a guiding his large vehicle around some very tight bends. A very safe and capable pair of hands. The whole trip was well organised and ran like clockwork.
Riviera have got great staff working for them and my wife and I will certainly travel again with you.
Review by Brian Hyams on 16 May 2015
We went to Italy on the date above. We stayed at the Michelangelo. The staff were very friendly and helpful. Rooms were nice too. Food was very well cooked. Could have done with a bit more variation. The tour itself was excellent. We did the extra half day to Herculean and the cruise round Capri. All of these were well planned as the rest of the holiday. Sarah the rep was excellent and full of information. She arranged two lunches for us. One when we went to Pompeii and other Capri. These were 10 euros and 13 euros respectively. These were good value for money. Fully enjoyed our second holiday with Rivera Travel and would wish that you thank Sarah for her hard work to ensure that we all enjoyed ourselves. We will be coming with you again. Thank you
June and Peter Brierley
Review by Mrs June Brierley on 16 May 2015
Just returned from the Pompeii, Capri & Bay of Naples tour, we could not have asked for a better trip. The hotel (The Aminta) was very good and the service provided by all the staff was wonderful. It was nice to be in a hotel were the old standards of service were still in place. The program was superb with great trips, and the whole experience was enhanced by the Tour Manager, Linda, whose knowledge of the area and organising skills were first class. She did everything she could to ensure that we all had a good holiday - and she succeeded! Well done Riviera, keep up the good work!
Review by Michael Phillis on 16 May 2015
We stayed at the beautiful La Badia hotel which was very tranquill away from the busy town. The views from our balcony were spectacular. My husband enjoyed relaxing in the hammocks after a long day touring and I enjoyed my dip in the pool to revive my weary body every night. The owner and staff at the hotel were very friendly and helpful. All the trips were very well organised and most enjoyable. Our tour manager, Diana, had a great sense of humour and was very knowledgeable, providing lots of advice and always willing to answer any queries we had. Our holiday was made complete by having such a great bunch of people on the tour. This is our second holiday with Riviera and we would highly recommend booking with them.
Review by Sue & Laurence Barber on 17 May 2015
We had a brilliant holiday with your company. Our guide Jane was absolutely WONDERFUL and she sorted out all our problems and planned and executed an amazingly efficient tour. Her good humour and enthusiasm made it all so much fun!!!! The hotel Villa Maria was centrally situated in Sorrento; it was clean and well run and the staff were very helpful. The food was better than usual in a tour hotel. We would highly recommend this hotel which is only 3 star but gave a service way beyond what we expected. Every day was full of thrills and exciting journeys. The coach drivers were amazingly skilled in very difficult road conditions. The programme was so interesting and also gave us moments to relax and enjoy Sorrento’s restaurants and sites of interest. It is a vigorous tour - however, a 94 year old coped well on our coach - but you can leave out any activity which is too draining. Neverthless, do them if you possibly can as they are stupendous! Vesuvius, Amalfi, Capri… it is all so spectacular along that coastline. We had a 5***** holiday we will never forget for all the right reasons and highly recommend this company and the hotel too.
Review by Jan Plowright and Heather Dykes on 18 May 2015
We recently returned from the above tour. Flights, accommodation, organisation and the Rivera couriers and guides were all excellent. This together with wonderful weather, scenery and breath taking sites to visit made for a holiday to remember. We will certainly be undertaking the Riviera experience again, albeit at a different venue. Many thanks. B. Law
Review by Bryan and Christine Law on 18 May 2015
We have just returned from our 3rd trip with Riviera and again a superb, well planned trip. We stayed at La Badia, a good hotel in a lovely setting with very friendly staff although we felt the evening meals could have been a bit more adventurous. Diana our tour manager was excellent, knowledgeable about the country and always helpful. She also recommended some good, off the tourist trap places to eat. We are now thinking of where we can go next year with Riviera!
Review by Mike & Jackie Critchley on 18 May 2015
What a holiday. Good weather, hotel, food, places visited and friendly staff especially the guides. Getting up early was a bit of a bind to start with but you soon get use to it especially when you look forward to the idylic places to visit. The week went very quickly and nosooner than arriving it was time to board the coach back to the airport!! Sorrento is a very busy place but the locals and motorists were friendly as were ther Michelangelo hotel staff where nothing was too much trouble for them. The Michelangelo a 4* hotel lived up to its grading. Having never been to this part of Italy previously we both i.e. my wife and I couldn’t get over how cheap items in the shops were - a large town with village prices. A week well spent.
Review by David Garry Richards on 19 May 2015
We had the most amazing holiday - my first coach holiday and it was everything I expected!
Our tour guide Diana was brilliant, she made sure everything went smoothly, was very informative and had a great sense of humour.
Next year definitely the Riviera Tour to Lake Garda, Verona and Venice.
Review by Marilyn Marmot & Leon Silverman on 19 May 2015
Riviera you’ve done it again! Wonderful holiday spent at the Vue D’Or, a family run hotel with lovely helpful staff. The views were spectacular. The trips were amazing and our tour manager Linda was so lovely, helpful and kind, nothing was too much trouble. The scenery all round the Amalfi Coast was spectacular and the drivers of the coaches were something else navigating their buses round hairpin bends!! We have been on several Riviera holidays now and have never been let down.Thank you.
Anne& Jim Blyth
Review by Anne&Jim; Blyth on 19 May 2015
Excellent holiday with Riviera, staying at the Cesare Augusto Hotel in Sorrento. The tours were impeccably arranged and our guides, Adrian and Jean for the week’s tours and Jane for the Airport-run were first-class and we couldn’t have been in better or more knowledgeable hands. It was a relaxed and very friendly tour, despite covering a great deal of ground!!! The chair-lift on Capri was just one highlight for us. Every day was interesting and enjoyable in this stunningly beautiful area. The coach drivers were an example of how to drive really, REALLY well and safely. We hope to travel with Riviera again. The hotel was beautifully located near the square in Sorrento: lovely for after-dinner strolls. Clean and with helpful, friendly staff and good choices of food, what more can one ask! Congratulations, Riviera; especially on your great Tour Guides. Give ‘em our best wishes and thanks for a super week!
Review by Ian and Val Alderson on 22 May 2015
We have recently returned from a wonderful holiday on your Pompeii, Capri and the Bay of Naples Tour. This was our second visit to this area but the first was only on a cruise so limited time. Sorrento and the Amalfi Drive lived up to our expectations. The orientation tour of Sorrento on the first day was very good. It was our first visit to Capri and, although very busy, it was beautiful scenery especially on the optional boat trip around the island and visits to Anacapri and Capri town. We fully recommend this trip and opted to take the lunch. We recommend taking the chair lift which soon takes you away from the bustling town below into peace and quiet. Unfortunately, because we had a delay on the buses, we didn’t have as much time at the top as we would have liked We could have done without going to the Naples Archaeological Museum (only our feelings - we are not really into that sort of thing) but Pompeii was good. Before we arrived at Vesuvius, we had decided that we would not attempt the walk but changed our mind as the entrance fee was included. We could always have turned back but we didn’t need to - excellent views going up and coming down again (it is a lot quicker coming down!). And now to our guide Sarah who was excellent and very informative. Nothing was too much trouble. Thankyou Sarah. All the local guides were very good too. We stayed at the Michelangelo Hotel about 5-10 minutes walk from the centre. It was excellent. The staff were very friendly and nothing was too much trouble. My husband’s dietary requirements were heeded and they cooked him something special most nights if the meals did not suit. The only downside was that the extra euro1.50 charged per person per day was included on the bill. This is already paid for by Riviera travel but the hotel removed it when queried. We couldn’t have asked for better weather - sunshine all the way which also help to make our holiday a very enjoyable one. This was our second trip with Riviera Travel and it certainly won’t be the last.
Review by Chris & John on 22 May 2015
My wife and I returned last night from our lovely holiday in Italy. We were extremely impressed with Riviera Travel’s organisation which meant everything went very smoothly. Before the holiday, whenever we had questions, we were able to contact Riviera Travel’s office very easily and there was always someone present who could answer the queries we had. The Aminta Hotel was extremely clean and the staff very friendly and professional. The trip coaches always arrived at the allotted time and were driven expertly by the drivers. The tour guide Jenny was excellent and always prepared to go the “extra mile”. She was very warm and friendly and was very knowledgeable about Italy, its history and its culture. She was a great ambassador for the travel company. To summarize the holiday with Riviera Travel was an extremely positive and enjoyable experience and we look forward to using this company again for future holidays.
Review by Keith Bennett on 23 May 2015
WOW is all we can say. We did not want to come home it was brilliant. We stayed at La Badia Hotel which was amazing and had wonderful views, set in an olive grove and an old monastery and was quiet and the food was very good and our room was lovely. The staff were lovely. We saw and did everything. Sue our guide was very caring and we always knew where the loos were!!. All the trips were great. Thank you Riviera for an amazing time. I am off to Loire Valley week after next with Riviera so must do some washing and ironing. The Vaughans Derbyshire
Review by Mary Vaughan on 23 May 2015
My husband and I have just returned from a wonderful week in Sorrento, staying at the Grand Aminta Hotel. This was our first experience both of an organised coach holiday and Riviera and I have to say we had a fantastic holiday with all the stress of organising our sightseeing days left to Jenny our knowledgeable guide for the week. She did her job with a calm professionalism, keeping us informed at all times. The itinerary was well planned and varied helping us to make the most of our time and taking in some wonderful places. The Aminta hotel was welcoming, friendly and gave excellent service in all areas. We will definitely be booking again with Riviera and look forward to visiting other countries and regions with the benefit of their expertise.
Review by Sharon and Tony Ballam on 23 May 2015
A perfect holiday from the lovely Hotel Aminta, to the spectacular views, wonderful visits to such places of enormous interest and a fabulous Tour Manager, Linda. Together with Linda, Christine and Sandro shared their wealth of knowledge and humour. Well done, Riviera! A wonderful time, enjoyed by all - thank you.
Review by Glad, Matthew and Paul Curran on 24 May 2015
This was my first trip with Riviera and it was everything I expected and more! Villa Maria is in central Sorrento with good access to the town and attractions. The hotel was spotless with good food and attentive staff. Nothing was too much trouble. Jane our guide was very knowledgeable about the people and the area and was like a Mother Hen sorting all the tickets and entrances so that we didn’t have to wait in queue, and also arranging good restaurants for our all day tours. The trips were arranged so that we had plenty of free time. Thank you Jane. The scenery was stunning and the local coach drivers are amazing with their skill in negotiating the narrow twisting roads! A memorable stay.
Review by G greenwood on 24 May 2015
I’d like to thank our tour guide Linda and the Hotel Vue D’Or family for looking after me and my mother so well. We had a wonderful holiday in a stunning part of Italy. The hotel is a little haven of calm above busy Sorrento, and our room with balcony was perfect - catching stunning views of the limestone hills/valley, Vesuvius and the Bay of Naples. Linda was amazingly well informed - the perfect guide, & the skill of the coach drivers had to be seen to be believed! I have always travelled independently before & this holiday was my mother’s idea, so I was a little apprehensive of being herded about, but we were all made to feel like VIPs. Lunches on days out were good & the hotel food was pretty good considering it’s inclusive. Unfortunately I suffered a major allergic reaction to a mosquito bite on my face & swelled up to the point where I could hardly breathe or see! So I cannot thank Linda enough for arranging for the Dr to visit me at night, then the brothers at the Vue D’Or for texting their colleague in Sorrento who collected (& paid for) the prescription then drove it up the hill to me all in the one night. My mother was so grateful as at 81 & not speaking Italian she didn’t fancy trying to go down on a bus, finding a pharmacy etc etc all at aout 10pm! Despite being poorly for a couple of days we had a fantastic holiday. Thank you Linda & Riviera.
Review by Liz Hatchett on 25 May 2015
Fantastic tour, we thoroughly enjoyed every minute. Our main guide, Effie, was brilliant, friendly, approachable and very informative. Every part of the tour was really well organised and we couldn’t fault it at all. We will definitely recommend tours to other people and are already looking to book again
Review by John Needham on 26 May 2015
I have just returned from this tour staying at the Hotel Villa Maria in Sorrento. What a fantastic time I had! After I made my booking I wondered if I had done the right thing booking a 3 star hotel. But I needn’t have worried! The hotel was lovely, room clean and comfortable, food very good and the staff were very friendly and helpful. Villa Maria is very convenient for a stroll down to the Marina Grande, Tasso Square or the Drains shops . Our tour manager Effie was extremely good, giving us lots of information The organisation of the tour was exceptional. Coaches - and boats -were always on time and waiting for us wherever we went. I chose to do all the optional visits and am so glad I did, especially the Capri one. The evening visit to Teatro Tasso to the Folk Show was good fun. I can’t believe I saw so much beautiful scenery and met so many lovely people in one week. I am a solo traveller and can highly recommend this tour to anyone in a similar position. Everyone was so friendly. I am looking though the Riviera brochure for somewhere else to go next year, but the problem is that there are so many interesting tours available!
Review by Jean Percival on 26 May 2015
A Gold star for Riviera Travel, have just returned from Pompeii, Capri & Bay of Napels tour, one word, Excellent in all aspects. Hotel Villa Maria one of the best 3 star hotels we have ever stayed in cleanliness, food, service, staff all outstanding, very close to centre of Sorrento, organised trips were all first class and our tour guide Jane made everyone feel at home with her knowledge of the area and her sharp wit, would gladly recommend this or any Riviera tour to anyone who would like a A1 holiday, will be booking with them again.
Review by Mr & Mrs Brouillette on 27 May 2015
I have recently returned from a lovely holiday in Sorrento with my sister staying at the La Badia hotel. The hotel used to be a monastery and is situated on a hill overlooking the bay of Naples. The gardens are beautiful with olive trees and lots of flowers. The staff were always friendly and helpful and the food was very good with lots of Italian dishes. Our tour manager Sarah was great; she was very knowledgeable and made the trips most interesting. Everything went smoothly and the highlights for me was the trip to Capri and the drive along the gorgeous Amalfi coast.
Review by Susan Rowley on 27 May 2015
This tour was excellent throughout. Although there were a number of comments about inefficiency at Naples airport and we were held up there for a while after landing, no big deal. We stayed at the Villa Maria and cannot fault it. Our guide, Jane, was extremely efficient, knowledgable and amusing with a range of anecdotes that were informative and enlightening. We have been on several Riviera tours and can recommend all of them.
Review by John and Jenny Hodgkinson on 29 May 2015
My wife and I have just returned from our Amalfi Coast/Bay of Naples holiday. Staying at the Metropole Hotel, Sorrento. The holiday more than met our expectations .The hotel was in a lovely location with sea views overlooking the bay and about 2 kilometres outside the town. The hotel staff were very friendly and keen to please and food very good. All the tours provided by Riviera Travel were very well organised and enjoyable. Our Riviera representative, Diana, worked very hard to ensure everything went smoothly and always had an effective ‘Plan B’ if required!! She entertained us with plenty of stories about local life in Italy and had detailed knowledge of the complex history. Highly recommended holiday and we would certainly travel with Riviera again.
Review by Brian Cash on 30 May 2015
We have just arrived back from Sorrento stayed at The Grand Hotel Cesare Augusta, great spot, handy for town and restaurants. Our guide was Adrian who was fantastic and very entertaining and knowledgeable and added something to the holiday which wasn’t expected. We had a fantastic time and would book again with Riviera.
Review by Mr Mrs Walsh on 30 May 2015
We have recently returned from our first Riviera Tour. We were unsure how we would find an escorted tour and worried we might feel too regimented. This could not have been further from the truth - we loved the holiday!
Every last detail was taken care of in the most discreet and effective way. All the tours were excellent and we would not have wanted to miss any of them. Our tour manager Linda was amazing - her knowledge was tremendous and her calm, friendly, totally organised and unflappable way of dealing with us was remarkable. Her in depth knowledge of Italian life made us feel as though we were living there! Our tour guides too had amazing depth of knowledge about their subject especially Christine who took us round Herculaneum, Pompeii and the Museum of Naples.
We included the extra optional tours - Herculaneum, the boat trip round Capri and the Theatre in Sorrento - all were definitely worth the extra modest cost and we would certainly not have missed any of them.
Our hotel, The Aminta, was superb - up in the hills just out of Sorrento with fabulous views over the Bay of Naples and Vesuvius. A free hotel shuttle bus delivered us up and down to Sorrento if we wished to spend free time there.
All in all we had a wonderful holiday. We are just about to book next year’s holiday with Riviera!
Review by Rosemary and Jim Voss on 1 June 2015
We have recently been on one of your holidays to Pompeii, Capri and the Bay of Naples. Our holiday started from Manchester Airport and we landed at Naples approx 2hr-30 minutes later. This was a start of something very special and the service we received was excellent. Unfortunately there had been a crash under one of the tunnels out of Naples. The traffic was very heavy but some how the driver managed to get out of the jam. The lady who was escorting us to our hotel then entertained us on route by explaining the many interesting places as we went along. The driver like all the others we had during our stay was very skilled, we thought how lucky we were not having to drive in such heavy congested traffic. The Hotel where we stayed for the whole of the holiday was the Villa Maria. They had been alerted to the fact that we would be late in because of the accident. On arrival they welcomed us in and after showing us to our room they arranged for our evening meal which was very welcome. The meals we had during our stay were well prepared and presented. We were pleasantly surprised at breakfast time something for all tastes. The first morning we were introduced to our courier whose name was Sarah, she proved to be so knowledgeable and really made the holiday. Speaking to our fellow travelers they all agreed that Sarah was exceptional nothing was to much trouble for her. The holiday was well organized and our excursions were very enjoyable, we only wish we could have spent more time at each one. We believe our choice of hotel was best for our needs, the town of Sorrento is such a beautiful place and we enjoyed our free time there. The hotel staff were very pleasant and were very attentive to our needs making our stay very comfortable. We are now home and reflecting on our holiday looking through our many photographs, our memory’s will last for a very long time. We will certainly holiday with you again.
Review by Margaret & Cliff Banford on 2 June 2015
We have now been on our holiday and would like to thank you for the very good organisation. We stayed at the Metropole Hotel which was lovely with a splendid sea view looking over the bay of Naples to Vesuvius. Our tour guide was Diana and she was excellent; we felt that she made our holiday very special with her welcoming approach and knowledge of the area which she so readily shared with us. Her advice we found to be sound and her tips were extremely useful. This has been a brilliant holiday. Thank you so much.
Review by Rod Searle on 2 June 2015
We have just returned from a wonderful week in Sorrento. Our tour manager Sarah had everything organised to make the week perfect. She was always on hand to answer any questions and gave a great commentary on the coach trips. Everything went like clockwork. Our coach drivers and tour guides were great too. We stayed at the family run La Badia Hotel which was exceptionally clean and well run – the staff were all very kind and helpful. This was our first holiday with Riviera and we look forward to another before too long!
Review by Christopher and Angela Osenton on 2 June 2015
We have recently returned from one of your tours around Pompeii , Capri and the Bay of Naples and would like to express our enjoyment and pleasure with the way it was organised and executed, it was faultless in the way it was conducted and administered. We found the Hotel Villa Maria and the hotel staff most accommodating, friendly and helpful, especially the Bar staff!!! Our particular thanks must go to Mr Adrian Jackson for making it a very memorable holiday, his knowledge and general banter was amazing coupled with his sense of humour and his dedication to making sure we had the very best of times will not be forgotten. Adrian made such an impression with us that we will be booking the same holiday again, with our daughter and granddaughter next year where we hope to meet Adrian again and enjoy some more of his company. Sorrento is such a lovely place where we felt so safe and relaxed which was made even better by Adrian and his staff and there attention to detail. Thank you once again for such a lovely holiday and we look forward to booking with you again
Review by John and Maureen Reid on 3 June 2015
Thank you for organising such a wonderful holiday. Your organisation was faultless, our tour guide Sarah was helpful, knowledgeable and made the excursions very interesting. She was also a very pleasant companion. The hotel was family run and suited us very well. Our room had a wonderful view over the Bay of Naples, the food was very good and all the staff were both efficient and helpful without being intrusive. All together a very good holiday (even the weather was kind to us!) Please send us your new brochures when available as we would certainly travel with you again
Review by Helen Elizabeth Mather on 3 June 2015
Thank You for a wonderful week in Sorrento, Sarah our rep Excellent very helpful and informative, hotel very good & comfortable. Coach drivers& Italian guides all very good. We hope to use you again in the future.
Review by Yvonne Barker on 3 June 2015
Having recently returned from the above holiday we just wanted to let you know how much we enjoyed it. Everything was so well organised and it was impossible to find fault with anything. The only thing we might have liked was a few extra days to relax. We seemed to see and do so much in a short time and it all went too quickly. Our tour manager, Jenny, was fantastic; down to earth, amusing but extremely competent and helpful. She deserves a pay rise!! This was our first holiday with Riviera but, hopefully will not be our last.
Review by John & Jan on 3 June 2015
This was our first visit to Sorrento, Amalfi, Herculaneum & Pompeii with Riviera Tours - the Hotel Vue Dor was lovely & family-run. Couldn’t fault friendly staff/dining room staff & food was generally very good. It is in the hills behind Sorrento with a fantastic view over the Bay of Naples & has a regular free shuttle bus into Sorrento. I must finally comment on our wonderful Tour Manager Linda, who married an Italian & lives in a village beyond our Hotel. She was everything you would want, very welcoming, organised, very friendly & funny, caring in an extremely tactful & diplomatic way. She worked so hard day after day on our excursions to make sure it all ran smoothly. We were very lucky to have her & made the whole holiday so enjoyable. We loved it all & thank you Linda.
Review by Angela & Bill Penney on 5 June 2015
In a word, wonderful. Excellent hotel that was in a great location close to the town centre yet quiet, well appointed, with very friendly staff especially our waiters, tasty food and a stunning view of the bay and Vesuvius. There was lot to pack in especially with the Italian traffic to contend with but we never felt we were on ‘‘route march’’ so as usual with Riviera they don’t tire you out and allow you a good deal of free time; we were on holiday after all! The coach drivers were marvelous with brilliant driving skills, dealing both with the twisting roads and the Italian drivers in a highly professional way, especially the nutty scooter riders, so that we felt 100% safe in their hands. The optional excursions were excellent and not just a money making exercise that we have experienced with other holiday companies, being great value for money and with great guides who gave comprehensive explanations of the sites. Herculaneum being the highlight and a must see. As for our Riviera rep Jenny, what can I say about her that doesn’t sound gushing but is on the other hand absolutely true. Brilliantly organised, kind and patient, having a wealth of knowledge of Italian history and culture, especially the local area with her living in Sorrento, clear and concise explanations of travel arrangements and all round giving the impression that she really cared and wanted us to have the best holiday experience we could have. A credit to your company and a treasure. Mille grazie Riviera and Jenny!
Review by Steve Marsden on 7 June 2015
A quick note to say how much I enjoyed the above. Tour Manager Jane made the whole thing and I would like to commend her fun attitude combined with the ability to make it all happen !!
Review by John Taylor on 8 June 2015
This holiday was my wife and my celebration of 40 years marriage. The holiday was marvellous, we cannot stop talking about it. Our Tour Manager Jane was excellent - her local knowledge was second to none and really made us feel relaxed and at ease. The coach drivers and guides were very good and to be honest it was the best holiday we have had. The Hotel, Villa Maria was comfortable and clean with helpful staff. I cannot recommend this holiday highly enough. Thank you Riviera Travel!!
Review by Rev. (Major) Paul Holifield on 8 June 2015
We have just returned from our first tour with Riviera Travel and have had a wonderful holiday. The hotel La Badia was excellent - very friendly and helpful. The tour was brilliant and our tour manager, Diana, was friendly, informative and very professional and she helped to make our holiday memorable. We are already looking at other tours with Riviera Travel.
Review by Steve & Kathy Barnard on 8 June 2015
Thank you for an enjoyable trip. Our tour manager, Bernie, was excellent. She showed the benefits of having a guide living locally. Our hotel, the Michelangelo, was satisfactory. The staff were lovely and couldn’t do enough to help you. Food was OK and feared towards the many English and American visitors. Bernie showed how good she was on the first day when it poured with rain for the walking tour and she arranged for us to have the welcome meeting first, by which time it had virtually stopped raining. The organised trips were excellent. We’re pleased that you are using specialist guides now compared to 10 years ago when your tour manager tried to do it all. Our guides to Herculaneum and Pompeii were knowledgeable without overwhelming you. The variety of activities on Capri justified the extra cost of the optional tour. Our only suggestion would be to have the Herculaneum tour included and Vesuvius as an optional as quite a few of our group chose not to do it. Riviera continues to be an excellent tour company.
Review by Bob and Sylvia Williams on 9 June 2015
Just returned from an action packed Riviera holiday. It certainly is the way to see this part of the world. Our guide Giovanna was charming, very knowledgeable and helpful - a credit to Riviera. Our favourite day was to Capri, very busy but we loved the round the island boat trip and the local guide Sandro was a real character!
We stayed at the Aminta hotel which had lovely views, beautiful terrace and good food. Staff were excellent too.
Review by Sue Parr on 10 June 2015
Another excellent Riviera tour! Hotel Aminta very good, and waiting staff excellent. Our tour leader, Jenny, was faultless - her organisation was calm, unobtrusive, and punctual and undertaken in a very friendly and supportive manner. The only excursion we avoided was to Versuvius, given the heights involved, with the remainder being very interesting and informative. We particularly enjoyed the optional extras of Capri boat tour, the Herculaneum tour, and the lunches. Perfect weather too!
Review by David and Christine Neale on 10 June 2015
Just returned from a wonderful holiday Tours were excellent always with a knowledgeable guide which brought everything to life The staff at the hotel Aminta were helpful, courteous and friendly and the food and accommodation was of a very high standard
Review by alan rayment on 10 June 2015
Great holiday based in Sorrento - very efficient arrangements for our collection and return to the airport. My wife and I enjoyed our stay at the Michelangelo with excellent service at the bar & restaurant. A special thank you to Effy, our tour manager who was brilliant – very organised, informative, attentive and all with a great sense of humour. The change in our itinerary due to a public holiday necessitated back to back full day tours to Capri and then Pompeii followed by museum in Naples was strenuous but not to be missed. Thanks also to the Rivera Travel ‘meeters and greeters’ who smoothed our way out of the airport to our hotel and again on our return. The holiday was an enjoyable experience from beginning to end. This is our fourth tour with Rivera Travel and we look forward to more in the future.
Review by David Hurley on 14 June 2015
Wonderful, the tour was all we hoped it would be. Adrian our guide was fab & funny, the hotel Caesar Augusto was in great location, very clean and the room very comfortable - food OK but could be better, staff are friendly and helpful. Excursions to Capri fantastic, especially the optional boat trip around the island. Herculaneum definitely worth a visit as an optional extra. All tours had really knowledgeable guides and the radio/earphones are a great improvement as you could wander round and still hear the guide, without having to stand next to them all the time. As always the tour was really well organised and efficient. 2nd tour with Riviera and looking forward to 3rd.
Review by Wendy & ray on 14 June 2015
This was the first trip of this kind for us and the first time with Riviera and we are so impressed. Thanks to all who contribute to making it such an enjoyable experience and ensure that everything is organised, taken care of and runs so smoothly. The face of Riviera for us was Jane, what a wonderful woman and ambassador for Riviera - a real asset to the company. We haven’t stopped talking about all the lovely and interesting things we saw and did and can’t recommend it highly enough. Looking forward to our next trip.
Review by Linda Carragher and John Colwell on 15 June 2015
Lovely tour. La Badia an excellent family run hotel. Do not be put off by the walk up from the town if you are normally mobile-it is not too steep and from the bottom takes about 10-15 minutes. Worth it for the friendly service and views. Tour manager Diana was excellent and very helpful when we had to come back early due to a family illness and may I say also that Riviera Head office and Shelley in particular made speedy efficient arrangements to get us home quickly. When we needed them, they were there and confirmed our view from other tours that Riviera are an excellent organisation-thank you to all concerned.
Review by Alan Denman on 16 June 2015
We have recently returned from a fabulous holiday at hotel La Badia in Sorrento. The hotel was excellent and provided a haven from the lively bustle of the town. All of the excursions were exceptionally well organised and our tour manager Diana made the whole experience very enjoyable indeed. Our expert guide Maria was incredibly knowledgeable and provided a fascinating insight into the history of the area. We would definitely recommend Riviera Travel.
Review by Mr and Mrs Hudson. on 19 June 2015
First holiday with Riviera, fantastic time, beautiful country, enjoyed every minute. Couldn’t have had a better guide than Jenny with her friendly smile, approachable and always helpful manner, excellent organisation of trips and knowledge of the area. Will definitely consider using Riviera again. Marie & Tony
Review by Marie McGonnell on 20 June 2015
This is my second holiday via Riviera and they have both been superb. The organisation was excellent as were the itinerary and the optional tours. The tour guide for our holiday was Diana and our tour guide for our trips was Maria. They faultlessly balanced perfect organisation, very informed commentary on all aspects of the area and sites, and anecdotal information to enhance the already upbeat mood of the holiday. They were both very impressive and are a great asset to Riviera! The coach drivers too could not be faulted for their helpfulness and their friendliness - not to mention their extreme skill! The hotel (we stayed at La Badia) could not be faulted for its very high all round standards, and the ubiquitous friendliness of all, both staff and family. An absolutely wonderful holiday spent in a wonderful country! Thank you Riviera!
Review by Celia Moon on 21 June 2015
This is a great and fantastic holiday, we enjoyed it very much and Adrian our guide was exceptionally fantastic. He explained everything with a great sense of humour and was very knowledgeable. Our trip up to Vesuvius was most enjoyable in fact it gave me inspiration to visit Mount Etna next. We would definitely book with Riviera again, in fact I have just booked Sicily and Switzerland for us next year, pity we cannot have Adrian has our guide again there. Hotel Cesare Augusto was lovely, food was tasty and the variety was great. This hotel was within easy walking distance to the main square and within easy reach of cafes and ally ways for the shops. Well done Riviera hope to visit many more places with you.
Review by Mr Mrs Walsh on 21 June 2015
I booked with Riviera Travel on the recommendation of two trusted friends and was not disappointed. Everything went smoothly, the hotel was comfortable, friendly and ideally located. The excursions were well organised, interesting and informative. I’d like to say a huge Thank You to Jane, the gorgeous, glamorous red-head who was our tour guide for her unfailing good humour, help and quiet but thorough efficiency. She thought of everything so we could sit back and relax without a care in the world.
I’m now looking forward to my Riviera tour of Sicily in October - and more holidays next year!
Review by Mrs Helen Robertson on 21 June 2015
Just back from a wonderful holiday - Sorrento/Amalfi Coast etc. It did not take us long to create the motto “When in Rome do as the Romans do, when on this tour, do as Jane does”. She sold us the idea of doing everything including the options, and her in-depth knowledge of where to go and what to do was exceptional. A bit of extra work for the legs but well worth it - thanks Jane, you made it special. Everything within Riviera’s control was well organised, the Hotel Villa Maria was great (good location, friendly, helpful, food good, swimming pool and roof sun terrace for the free time (!) and they bent over backwards to accommodate our late decision to go for a check-out extension on our last day). The two coach drivers we had were superb (I would NOT want to drive in Italy), as was the local specialist guide for Pompeii and Herculaneum (Susie). All in all a superb holiday and we will certainly be using Riviera again.
Review by John & Lynne Irvine on 22 June 2015
We would like to congratulate Riviera Travel for the organisation of our recent week based in Sorrento. The mixture of historical sites and scenic visits was excellent. Many thanks to Jenny for looking after us throughout, Pepe our brilliant driver and Enzo and Christine, our expert local guides. Our fellow travellers helped to make it a special week aswell. The staff at the Hotel Aminta were warm and friendly too, especially Giuseppe who waited on our table most days and we thoroughly enjoyed our stay there. The views from the hotel were magnificent and we miss the place very much! We would recommend this tour to anyone. Thanks again Riviera.
Review by Denis and Elaine Dacey on 22 June 2015
Another fabulous trip with Riviera. Our third trip to Italy with Riviera and everyone has been exceptional. Many thanks to our expert guide Linda who was very informative ( and witty ). The daily tours were excellent leaving the Hotel Aminta relatively early whereby avoiding the crowds. The Hotel Aminta was excellent in all aspects, food, outside pool with bar area and excellent music entertainment on a couple of nights. A special mention to Guissepi and Franchesco our two main waiters. They were excellent and we had some good laughs with them. The rest of the Riviera party on our coach trips were very friendly and we made lots of friends. The complimentary courtesy coach provided by the hotel into Sorrento was another bonus. Once again, thank you Riviera for providing another excellent holiday.
Review by Michael Ward on 22 June 2015
We have recently returned from the above Tour, this was our first holiday with yourselves and also a first on an organised tour. We stayed at the Michelangelo Hotel, which we very impressed with all the staff, they could not do enough for you to help your stay be perfect. Our resident Courier was Jane, she was amazing, she settled us in straight away on the first day and was readily available all week to take us on exciting trips in the area. Jane was a font of information that kept us going all week, she knew everybody and took us to lots of beautiful places. Our driver for trips was Giovianni, he was the best driver, as Jane said “he caressed the bends”. Pepe was the guy taking us around Capri, he was very jovial and very informative. Suzie for taking us around Pompeii, Herculaneum and the Museum, again a very pleasant and informative lady. “Thank you darlings” as said by Jane quite often!!
Review by Mrs Barbara Bissex on 23 June 2015
We’ve recently returned from this tour, our third tour with Riviera travel and again, weren’t disappointed (we’ve also done Lake Garda and Croatia with them). We stayed at the Hotel La Vue d’Or about 15 minutes drive up into the hills from Sorrento. An amazing view from our balcony, overlooking the Bay of Naples toward Vesuvius. They have an hourly shuttle bus into town which is free, so no worries about transport. The hotel itself is family run with fantastic, friendly staff who do everything they can to make your stay an enjoyable experience. We even had Italian phrase lessons from one of the barman. The waiters in the restaurant are like a comedy act, professional but putting everybody at ease with their humour. Our tour guide Linda has lived in Italy for 27 years and really knew her stuff. She was very approachable and had a good rapport with the drivers and us alike. Many of the roads around this area are narrow and windy, but the drivers coped admirably, ‘hugging’ the bends as they say, leaving us to admire the views. The tours out were very well run with optional tours to Vesuvius (a half hour walk from the coach either way, up quite steep paths), boat trip around Capri (in a thunderstorm!) and the Teatro Tasso in town for an evening of Neopolitan songs and humour. I have no hesitation in recommending this tour. Well done again Riviera!
Review by Pete Buttress on 24 June 2015
My wife and I have just returned from the above tour, we stayed at the Michelangelo hotel in the centre of Sorrento which was so convenient, our guide was Jane who was brilliant and the group agreed that she made the holiday so special. Everyday Jane was a wonderful breath of fresh air, full of knowledge and energy and had a great sense of humour to revive flagging tourists, we felt we were so lucky to have such a special guide. We really enjoyed our week, although somewhat exhausted by the end of it however, visiting that part of Italy and its sights was very special.
Review by frank ellis on 25 June 2015
My partner and myself recently returned from a wonderful week’s holiday staying at the Grand Europa Palace hotel in Sorrento, and felt we wanted to express our appreciation for the excellent service we received from your company.
The hotel was great, food good, the organised trips went without a hitch, and of course the scenery is superb.
But by far the best part of the whole trip was the company of our wonderful Tour Manager, Sarah. Her knowledge of the area is astonishing and she is always willing to go that extra mile to ensure everyone has the best possible experience. If all your Tour Managers are as good as Sarah you are to be congratulated on your ability to pick the right people for the job!
Many, many thanks Sarah - long may you continue.
With best wishes
Review by Brenda Reynolds and Keith Taylor on 25 June 2015
A most enjoyable holiday and tour. We really enjoyed Capri and excellent service from Sarah our tour guide with an abundance of information delivered with passion and experience. We would very much like to see a French Riviera tour and are surprised that you don`t do one already! We think this would be popular and have seen tours to this region with other companies, however we would prefer to travel with yourselves. Many thanks and keep up the excellent work
Review by Mr Glanvill on 25 June 2015
We have just returned from the above tour and are writing to say how much we enjoyed the entire holiday. Although it was tiring at times it would be impossible to arrange such an itinerary in any other way. The places we visited were fascinating and the organisation by Riviera impeccable. We would be extremely grateful if you could thank our superb guide, Jenny, who was with us for the week. Her local knowledge, gained from living in Sorrento for many years, gave us some insight into much of the history of the area. She was always available to answer queries and made everyone feel very welcome and valued. This was our first holiday with Riviera and we will definitely be booking another in the not too distant future. Many thanks again.
Review by Diana and David Jackson on 25 June 2015
What a fabulous holiday, lots to see and do every day. The daily trips meant an early start which was essential to beat the cruise liner crowds on Capri and Pompeii, but on the plus side the afternoons are yours to swim, sunbathe, explore and/or just sample limonchello (highly recommended - every day!).
We enjoyed all the visits but have to admit were flagging by the last afternoon at the museum. Don’t let this put you off though, all the trips are well worth doing. We stayed at the Michelangelo hotel which is a relatively short five-minute walk from the centre of town. (We didn’t know this when booking but it meant we were last to be picked up each morning and first to be dropped off in the afternoons so less time was spent sitting on the coach). The hotel staff were superb and a lot of fun especially Giuseppe in the dining room. The coach drivers (Franco and Gianni) and tour guides (Pepe on Capri, and Susie at Herculaneum and Pompeii) were all excellent.
Our testimonial wouldn’t be complete without a special thank you to Jane our very own ‘bionic’ tour manager. Jane had us all laughing every day and was full of useful information which made our stay really enjoyable and unforgettable. A great asset for Riviera.
Thank you for a fabulous holiday.
PS: Can we have Jane when we go to Venice please?
Review by Dave and Sandra Harold on 25 June 2015
We have just returned from a wonderful week in Sorrento with Riviera Travel. We stayed at the Cesare Augusto, which was centrally located. The rooms were spacious and very comfortable, and kept spotlessly clean. We enjoyed the food an found all the staff very helpful and courteous. Our Tour Manager, Bernie was extremely effective and knowledgeable regarding the area and aspects of local life and customs. The Guide for Herculaneum & Pompeii & the Museum was Rafaelli, who was excellent. He was knowledgeable about all aspects of these sites and was able to answer any questions put to him. Everything about the Tour was very professional. This was our first trip with Riviera, and we fully intend to travel with you again!
Review by Malcolm & Mary Summers on 26 June 2015
This was our first Riviera Tour. We stayed in the Aminta Hotel - which was superb. The views were outstanding and the food excellent. The staff were really helpful and friendly. Our tour guide Sarah was fantastic- always helpful and very knowledgeable. The optional extras were very good - the boat trip round Capri was lovely. The guides for Pompeii etc were excellent. We are already planning our next Riviera holiday!
Review by Shirley Ellis on 27 June 2015
Four of us had a wonderful experience. We are active /retired.* All the people on the tour were friendly and it was good for single people who were encouraged by all of us. Sarah, our tour manager was excellent in her organisation skills, composed with a pleasant, caring, encouraging attitude. She gave us all the information and direction we needed without fuss or “going over the top”. She was always there for us whether we needed her or not but never intrusive. Thank you so much, Sarah. The La Badia hotel was beautiful in all respects and we did not want to leave. I would highly recommend this tour and this hotel. *Vesuvius “walk to the top” not for the infirm or unfit. Thank you Riviera——- we will be looking at your other tours.
Review by ANN LORD on 28 June 2015
This was our first tour with Riviera Travel but it won’t be our last! We were impressed with the organisation of the holiday which was smooth and stress free throughout. Our tour guide Linda was a huge asset, always cheerful and friendly and an absolute mine of information about the area and Italy in general. The excursions were all very interesting and the itinerary was well put together. We thought the schedule might be rather tiring but didn’t find this to be the case as there was adequate free time. We stayed at La Badia and were very glad we made this choice! The hotel is beautiful, full of character and with amazing views. It’s quiet location just out of town with delightful pool area more than made up for the effort required for the short walk back from town! The terrace restaurant made a wonderful venue for our meals, being able to watch the glorious sunsets each evening. The waiters and other staff were courteous and efficient and the food was of good and often excellent quality with reasonable choice for a 3 star.
Review by Peter and Elaine Light on 28 June 2015
Another well organised and thoroughly enjoyable trip with Riviera. Our guide Jenny was a top notch lady with a wealth and abundance of local knowledge and a good sense of humour. All the trips were well organised, so all you had to do was turn up on time, and enjoy them. This was the first trip that we had paid for some optional extras but they were well worth it i.e. the boat trip around Capri and the visit to Herculaneum. The guides used at the site visits were excellent and very knowledgeable. My husband has Coeliac disease and the Italians cater superbly for those requiring a gluten free diet, he was very impressed with the authentic tasting wood fired pizza. Thank you again for a fantastic trip that is very good value for money.
Review by Mr & Mrs Taylor on 28 June 2015
This was our first Riviera holiday and although we had not been quite sure if an organised tour would be our thing I have to say that we are now converts! The organisation throughout was faultless, the itinerary well planned and every detail taken care of. The early starts sounded more daunting than they really were and by arriving early we avoided the crowds and the heat of the day, as well as having some time on our return to potter in Sorrento or just relax at the hotel.
The view from the Hotel Vue d’Or across the Bay of Naples to Vesuvius really was stunning and the hotel itself was excellent with a lovely large swimming pool and very helpful staff. We found it much more peaceful than being in town, especially as there was a regular hotel bus service down to the centre of Sorrento. Both the local guides and our driver, Alfonso, were also excellent.
Finally we want to thank our brilliant guide, Jenny, for taking care of us. She was calm, wonderfully organised and very knowledgeable. Although totally professional she had the gift of making us feel we were simply being shown this beautiful area in the company of a good friend. Thank you.
Review by Victoria and Brian Barwell on 28 June 2015
Just returned from Sorrento, our hotel Villa Maria was spot on only 5 mins walk to the centre of town. Hotel staff very friendly, rooms basic but everything you need, and spotless. Food in the restaurant was good with a buffet breakfast and 3 course evening meal. We saw everything there was to see with the help of our tour guide Linda who was very informative of the local area. We had such a good time and would recommend this holiday.
Review by Brenda & Michael Weston on 28 June 2015
A superb holiday. The Aminta hotel was excellent with very helpful reception staff and the waiters in the dining room couldn’t do enough for us. The Tour Manager Jenny was very knowledgeable and ferried us to all the sites very efficiently. A holiday to remember. We thought when booking that maybe the hotel was too far out but with a shuttle bus every hour into town on a timetable this was no problem and the views across the bay from the terrace were very memorable. Thanks to Riviera - we will be looking to book again.
Review by Shirley Benn on 30 June 2015
What a wonderful holiday - great hotel, La Badia, with lovely grounds to relax in, friendly and welcoming staff. Food delicious and varied, restaurant staff very helpful. Gala night was good fun. Weather was perfect and the sunsets over the Bay of Naples were beautiful. Our Riviera rep Sarah did a brilliant job, always helpful and cheerful - had a lot of knowledge about all the places we visited and hope to travel with Riviera again in the future.
Review by M + M Bond on 1 July 2015
We went on this tour for our 40th Wedding Anniversary and it did not disappoint in any way whatsoever. We stayed at the Michelangelo and it was perfect in every aspect; service - food - cleanliness and location. Our Tour Manager Diana was first class so well organised and took care of all our needs everything was so straight forward. We did the extra tours and for these we had the additional guides Raffaeli and Sandro who were first class in their knowledge and explained everything in detail. All this made for a wonderful and memorable holiday. We would certainly recommend this trip and Riviera Travel to family and friends and look forward to exploring Florence next year.
Review by Bryan and Irene Doherty. Glasgow on 1 July 2015
A terrific holiday in a stunningly beautiful part of the world. You could make the holiday as intensive as you wanted as some of the trips were optional and one did occasionally start to flag with the heat but well worth the effort of doing all the trips. The hotel we chose was Villa Maria and although rated as 3-star it was difficult to find fault with their service. The Riviera offering is first rate with Tour Manager, Jane, steering us with good humour and knowledge through the week, and with detailed attention to our needs. She is supported by a number of local guides for specific outings and they were all brilliant in their explanations of local sites and history. Some of the sites visited on this tour were quite breathtaking, particularly Capri, the Amalfi coast and Pompeii. We had travelled with Riviera on two previous occasions and this holiday is well up to their customary high standards. It can be strongly recommended.
Review by Robert and Joy Stanwell on 4 July 2015
We have just returned from Sorrento and had a wonderful holiday. We stayed at the Aminta Hotel, which we could not fault. The rooms were modern and clean with a great view. All the staff were excellent and we could not single out one person as they were all efficient and helped to make our holiday. The restaurant offered a great choice and the food was first class. Our tour guide was Jenny and again she was excellent at her job - so well organised and knowledgeable and everything went like clockwork. The local guides used for all the tours were excellent especially Marisa who accompanied us to Herculaneum, Pompeii and the Naples Archaeological Museum. Thank you.
Review by Linda and Geoff Stephens on 5 July 2015
We had a fantastic time on this trip, we are five friends who stayed at the La Badia hotel which was excellent. The staff were friendly and helpful, the rooms clean and comfortable and the food good. Our rep was Sarah whose organisational skills and knowledge were brilliant. It was a full-on trip with so much to see and do but we enjoyed every minute. We visited Herculaneum and Pompeii and the only suggestion we would offer is that the trip to the Archaeological museum in Naples was overlong, although our guide on those trips, Carole, was very well informed. We are very pleased with Riviera travel and will use you again on future tours
Review by Norma Keeton on 5 July 2015
Just returned from a fabulous tour. We stayed at the hotel La Badia which was a fantastic hotel with magnificent views from the restaurant and terrace and also from some of the bedrooms. The staff at the hotel could not do enough for us and the food in the restaurant was lovely, with the Gala night being a lovely touch. The highlights for me were the trip to Pompeii and the walk to the top of Mount Versuvius, where the view over Naples was unbelievable. Our Riviera guide Diana was absolutely brilliant, nothing was too much trouble for her. She was so knowledgeable about Italian customs and culture and was always willing to go the extra mile. I cannot thank her enough for making our holiday such a wonderful experience. This is our second tour with Riviera and we hope to have many more.
Review by K Clifford on 5 July 2015
We have just returned from what we can only describe as a fantastic week in Sorrento. We stayed at the Hotel Metropole on a half board basis. The food was great with lots of variety. Our room was on the top floor overlooking the road with wonderful views of the sea and Mount Vesuvius. The staff at the hotel were all friendly and very helpful. Effy was a wonderful tour guide which we had for the whole of the trip, She kept us entertained on our coach journeys and was very informative on all aspects of living in Sorrento. We also met some wonderful people which helped to enhance our trip. We would definitely recommend this trip to anyone planning to visiting Sorrento. We will definitely be using Riveria for next trip away.
Review by Tony and Lorraine Bennett on 6 July 2015
My wife, sons and I have just returned from the Pompeii Capri and Sorrento tour, and we would like to say how very pleased we were with the holiday. We have been to Italy many times with different companies and this was our first time with Rivera, and although we had been to the same area before, your tour manager, Sue was caring, knowledgeable and informative, and we learned things we had not known before. The hotel was excellent and although there was a problem at the airport when the airline stated that none of our party was on their manifest, your representative, Diana dealt with the situation in a calm and professional manner and did not leave us until we were finally on our way. Your tour managers are a credit to you and we are looking forward to booking with you again, Thank you.
Review by Phillip Richardson on 29 June 2015
Even though we are back 3 weeks we are still experiencing the buzz we got from the holiday. This was the first time we traveled with Riviera and were very impressed. We stayed in the Villa Maria which was really handy to the main square and historical centre but still wasn’t noisy at night. The hotel was comfortable, had great service, great food and was very good value. Our tour guide ( Jenny ) was brilliant- very friendly, helpful and informative - nothing was too much trouble. The tours were all excellent, the local guides really new their stuff, and the optional tours were great value. All the arrangements throughout the holiday went like clockwork. We’ve been recommending the trip and Riviera to all our friends. We’ll definitely be using Riviera again.
Review by Anne & Harry Mulligan on 8 July 2015
I just wanted to say what a fantastic ‘1st time experience with Riviera Holidays’, we were based in Sorrento 19th - 26th of June, our Tour Guide Sue was perfect, lots of local knowledge, was very helpful and willing to help everyone, my parents and brother did the trip we all had an amazing time, after using ‘Other companies’ in the past we will certainly come back to Riviera again, I also have to mention Dianne another rep who took another party, she took us to the airport were we had a problem checking in, Diane dealt with this very professionally keeping everyone calm and stopped with us till the last luggage went on the conveyor, both reps a credit to you, and we will be definitely be using you again
Review by PAUL RICHARDSON on 9 July 2015
We have just returned from a wonderful tour based in Sorrento. Our hotel the Aminta was up in the hills but the regular shuttle bus into Sorrento didn’t make this a problem. The hotel was wonderful with great views across the Bay of Naples. All the staff were amazing and nothing was too much trouble, the rooms were clean and modern. Our guide Jenny was full of knowledge of the area and made each visit very interesting. Cant wait to go on another tour with Riviera!
Review by Lesley and Steve Darling on 9 July 2015
Returned yesterday from the best holiday we have ever had. We had a great time staying at the Villa Maria, which was quiet basic but very close to Sorrento’s centre. Our tours were excellent with our lovely manager Sue, who was so knowledgable and friendly. Very hot and sunny. Thank you to all the lovely friendly people we met.
Review by MILLER on 11 July 2015
Have just returned from another brilliant trip with Riviera. We stayed at Villa Maria hotel in Sorrento. The hotel is very clean, and has excellent friendly staff, and is in great position for walking into the square at night where there is a great atmosphere. Really good value tour, made very interesting by excellent guides ( especially at Pompeii ). Credit also to Sue who looked after us very well. Would definitely recommend this company to travel with, and already planning next trip.
Review by Brenda hibble on 11 July 2015
We are just back from one of the best holidays we have ever had. This was our first trip with Riviera Travel but it certainly will not be our last. The tour was really well organised, the reps, ( and the coach drivers) were excellent, and the tour guides selected for the guided tours were excellent. We stayed at the Vue D`Or hotel and for us it was the perfect choice, it is bright well maintained and the views are breathtaking. Well done Riviera Travel, and superb experience all round. Best bit for me was Herculanium although Capri was beautiful and the conducted tour and boat trip was well worth the extra we paid.
Review by Connie Young on 12 July 2015
A superb tour, well organised, lovely hotel and a first class tour leader in Diana. We cannot speak highly enough of Riviera travel and will certainly book with your company again.
Review by Rob and Jean on 13 July 2015
We thoroughly enjoyed discovering the area and well done to Riviera for a well thought-out tour. In spite of a busy schedule, we had plenty of opportunities to do our own thing. All the excursions were well organised with a special attention to quality, always escorted by our own or local guides. In both cases the level of knowledge and professionalism was to a high standard. The expertise of all the coach drivers especially on the Amalfi coast is to be commended. Last but not least a special mention to our guide, Jane: her professional attitude, superb sense of humour, interesting local and general knowledge but most of all her thoughtful and personal touch made the trip the more enjoyable.
Review by Nicole Moore on 13 July 2015
Stayed at the Grand Europa Palace Hotel, room good and food excellent, only surpassed by the terrific views. We have never been with Riviera Travel before but we will certainly be using them again. We enjoyed all the excursions and the tour guides were first class.
Review by Roy and Anne Cairncross on 13 July 2015
As always with Riviera the logistics of the tour were handled very well from start to finish.
The best part of the holiday was the Hotel - La Badia. Its a family run hotel and it shows in the friendly, easy-going but reliable service. The location surrounded by olive groves was lovely with fantastic views - we looked across the water towards Vesuvius from our bedroom. The hotel is slightly out of town on rising ground but for reasonably fit people it is fairly comfortable 15 minute walk downhill (and obviously uphill on the way back) by a pedestrian pathway.
We enjoyed the tour as a whole, but could have done without the museum visit that was paired with the trip to Pompeii, in our view this would sit better as part of the optional excursion to Herculaneum. Our guide was good although she didn’t always highlight all the options available.
We enjoyed particularly the visits to Amalfi and to Pompeii and the old fishing port at Sorrento itself is worth walking to and enjoying the seafood.
This is a popular area and can be busy at times, the early starts helped overcome this, but its something for potential travellers to bear in mind.
Review by John West on 13 July 2015
Second time with Riviera and another great tour, Sorrento was our base and was beautiful, yet busy. All the tours were very well organised by Sarah our tour guide, nothing was too much trouble for her, very nice lady. Apart from the museum trip which we felt wasn’t needed as we had been to both Herculaneum and Pompeii the whole trip was excellent. The Grand Hotel Cesare Augusto was spotlessly clean and very friendly staff especially Nicola in the dining room. The food was a bit basic but adequate, strange way of delivering food, seemed like double handling from the dishes to the plate. Early rises every morning but wholly justified as we beat the vast crowds going to each of the tours by doing this. Overall a great tour and will certainly travelling with Riviera again, well done!.
Review by Paul & Jackie Rodgers on 14 July 2015
My wife & I have recently returned from a very enjoyable holiday with Riviera Travel to Sorrento & The Amalfi Coast. This was our 9th holiday with Riviera. We stayed at the Hotel Vue D’Or set in the hills above Sorrento .Our bedroom gave us wonderful views over the Bay of Naples and Vesuvius. It is a smaller family run hotel in an excellent quiet position. The decor and general ambiance were very pleasing.
There was also a noticeably pleasant atmosphere and all the staff were friendly and attentive offering a personal touch. The Dining Room was light and airy and the cuisine was very good. There is a FREE hourly shuttle bus into Sorrento which we made use of and this proved very handy. Our organised inclusive trips, together with a couple of optional extras, meant we were able to visit all of the places that we wished to see. We realise that some tour operators offer a similar holiday at what at first seems cheaper than Riviera. However, when the cost of optional trips offered by these operators is taken into account, Riviera compares more than favorably. From our experience of holidays with Riviera Travel ( including two River cruises )the tour managers we have had have always been very good. I must make a special mention of our tour manager Linda. She was excellent and organised our trips in a very efficient and most pleasant manner and in such a way that we never felt we were being herded around. She has lived in Italy for many years and gave us lots of interesting facts and information not only about the places we were visiting but also about local customs, every day life etc. Overall, we returned home from a holiday that had been on our ‘must visit ’ list for some time well pleased and with many happy memories of our visit to a most wonderful part of Italy.
Review by DAVID GARSIDE on 14 July 2015
Aminta hotel was very nice… great food, helpful and friendly staff. Jenny our tour rep was wonderful.. full of interesting facts with a lovely calming voice as we travelled along the sheer drops of the Amalfi coast.
Review by Bennett on 16 July 2015
Our third trip with Riviera and it was very enjoyable. Hotel Villa Maria very comfortable and food good. Your rep made the holiday though. Effi was very knowledgeable and entertained us on the many coach journeys. An excellent guide! Will definitely travel with Riviera again .
Review by Peter Wignall on 18 July 2015
Just back from a wonderful holiday in Italy. The hotel Cesar Augustas was first class and Jane our tour manager was excellent, making sure we were all well informed on the places we visited. From the start of the holiday until the departure all Riviera staff were very courteous and made our holiday an absolute pleasure. Many thanks to you all and we be back with Riviera again next year.
Review by Barry Gray on 18 July 2015
We had a wonderful holiday staying at the La Badia hotel and looked after by Diana who went out of her way to ensure that our stay was as comfortable and organized as possible. Everything was looked after to the minutest detail and it was lovely just to be able to relax and know that everything was in capable hands. The staff at the hotel were extremely friendly and welcoming. We enjoyed panoramic views from our room and from the wonderful restaurant. The food was delicious and varied. The selection of trips was perfect, giving us a feel for the area. This was our first holiday with Riviera and I am sure that it will not be our last.
Review by Richmond and Joanne Lucas on 20 July 2015
We have returned from 8 days in Sorrento & the Villa Maria, the Hotel was wonderful service, good & when we had a problem, it was taken on board immediately. The food for was great, breakfast was more than I expected & dinner was varied & tasteful. Our tour manager Bernie was quite helpful & knowledgeable. I would recommend Riviera Travel as a great tour operator.
Review by Chris Bell on 29 July 2015
A perfect holiday. Booking was straightforward and stress free. The hotel (La Badia), was fantastic, a nice small family run hotel, the staff were really helpful and friendly. The tours were all very good, no logistical issues, very knowledgeable specialists guides and really nice locations (this is very much an active holiday, so don’t expect a lie in!). The thing that made it for us was our tour manager, Diana. Nothing was too much trouble. She was really informative about all aspects of life in the region, and has a dry wit that had us smiling every day. Riviera Travel should be proud of her representing them so professionally.
The one thing that we would have liked is the ability to book flight extras, e.g. extra legroom seats and seat numbers, at time of booking with Riviera. We had to do it with Thompson directly, and they wouldn’t allow us until 3 days before travel (to allow Thompson customers to have first dibs). Having said that, the seating was actually OK with plenty of room.
All in all, we had a great time and would definitely recommend.
Review by Pat & Barbara McCann on 3 August 2015
We have just returned from a wonderful week in Sorrento. The staff at Villa Maria were very friendly and welcoming. The food was very good with plenty of choice and excellent service.(Cakes for breakfast was a bit of a surprise, but good) The bedrooms were basic, but very clean and the beds comfortable. The pool was good and clean. The tours were very well organised with plenty of free time to explore. Our guide was friendly and informative and added to the enjoyment. The extra tours were well worth the money. The only thing I would have changed was to miss the Naples museum and combine Pompeii with Herculaneum. We would recommend this tour and Riviera Travel. Thank you
Review by Mr & Mrs Dodd Lutom on 29 August 2015
Just returned from a family holiday. Outstanding, simple as that! We will be using Riviera again after a recommend by family. The holiday was wonderful with every detail thought of and Jenny, our guide, was first class. Very knowledgable, interesting and helpful. This isn’t a company that cuts corners, everything is spot on. The details matter, good driver on the coaches, which are modern and beautifully cool! Inside knowledge on where to eat and go. Guides who know their stuff. The expert guides for Capri and Naples/Pompeii were excellent with in depth knowledge and an engaging manner. We are busy saving for our next tour.
Review by Tony McKee on 30 August 2015
We have thoroughly enjoyed our tour of Sorrento and our stay at La Badia Hotel. The hotel was situated in a lovely location with wonderful sea views. The room was very comfortable and spacious. We would strongly recommend this lovely family run hotel. It was very pleasant to stroll down into Sorrento after our evening meal. Our guide was Jenny who was very informative, helpful and made our holiday very enjoyable. We would have no hesitation in recommending Riviera Travel and overall our holiday was excellent.
Review by Mr & Mrs J Hawkins on 30 August 2015
Just back from Sorrento, had a wonderful time, hotel, Europa Palace, views amazing, staff so friendly and finally your guide ADRIAN, what a gem, thakyou for a great holiday.
Review by Mary and Brendan Carr on 4 September 2015
Having not been on a tour for years we were unsure if this was for us. We have had the best holiday for years, the hotel Grand Aminta is the one to choose, the staff especially in the restaurant are brilliant, friendly and super efficient, the views are out of this world, we had a sunset view room with a balcony which is well worth it, although it is set in the hills behind Sorrento, don’t be put off, the hotel shuttle bus is frequent. The tours which were expertly arranged by the brilliant Linda our tour manager, were excellent, this is one tour not to be missed.
Review by Mr & Mrs orrill on 5 September 2015
What a wonderful holiday, made even better by tour manager Jane, she could not have been more hard working and helpful her friendliness and good humour together with her astounding knowledge of the area made for a great trip. Jane is without a doubt a credit to your company. The Michelangelo hotel was excellent. The staff were most obliging friendly and helpful and again had a great sense of humour which made for a very relaxed atmosphere.The rooms and the hotel were spotlessly clean and the food top class(A choice for every taste). Riviera will be our choice of travel in the future without a doubt. Regards to all at Riviera.
Review by John Aitken/Linda Turton. on 5 September 2015
Just returned from our first trip with Riviera, indeed our first ever guided tour holiday. We have been impressed by the organisation and professional manner in which the tour was conducted. Our tour manager, Linda, was excellent a view shared by all those we spoke to in our party. We stayed at the Aminta which met our needs, its prime advantage being the views from high above Sorrento. We appreciated the tour arrangements having individuals who had a wealth of knowledge, advice and guidance which we could never have hoped to emulate if we had travelled independently. Looking at the possibility of another tour with Riviera already
Review by Dave & Jackie Pettitt on 6 September 2015
We thoroughly enjoyed our time on this tour, in no small part due to our guide Jenny. Her organisation was spot on and her willingness to go out of her way to make every day a special one was first class. We stayed at the Hotel Michelangelo situated right in the heart of Sorrento, was a good choice, friendly, comfortable, good food and its position meant we could wander in the streets after dinner to walk off the more then sufficient meals! The guides we had were clearly on top of their subjects and Jenny’s talks on Italian life lifted what could have been mundane transit times. We shall be back for another Italian trip in the near future.
Review by Phil &Angela; Cross on 6 September 2015
Had a lovely time in Sorrento at the Augusto Cesare hotel Food has to be expected in Italian hotels. Breakfast fine, buffet service, evening meal waiter service ok,desserts good.Tour rep Diana very professional but very human too. She made the tours come alive. Naples airport a nightmare. Happy to go with Riviera again. A good group of people, enjoyed ourselves immensely.
Review by Mr and Mrs marshall on 10 September 2015
My wife and I have just come back from a week in Sorrento with Riviera. Just a short note to say how very well it was organised and how very nice, amusing and efficient was the tour manager allocated to us by the name of Sarah. The accommodation was excellent and the service in all respects very good indeed. We will return!
Review by Thomas John Phillips on 11 September 2015
We’ve just returned from our first holiday with Riviera (Sorrento, Hotel Aminta) and have to say that it was first class in every way. The hotel was super, the outings fabulous - particularly Herculaneum and Pompeii, where the local guide was extremely knowledgeable & personable - and the other Riviera guests were lovely people. The holiday overall was fantastic value for money - we noticed that locally the Capri/boat round the island trip was offered around 70 Euros per person! Our Riviera courier was lovely Jenny. Always patient, helpful, extremely well informed (with very amusing anecdotes) & efficient, nothing was too much trouble - she made our holiday, and we will definitely be returning, probably to Italy, with Riviera next year.
Review by Pauline Smith on 11 September 2015
As regards to my holiday in Pompeii, Capri and Bay of Naples, I have great pleasure in applauding the excellent organisation and quality of service. The tour guide Jane excelled! Her knowledge, kindness and wit made the holiday a delight. I am pleased I selected Hotel Villa Maria as it proved to have a very friendly atmosphere and their Gala night with entertainment was a great success.
Review by Jennifer Helps. on 11 September 2015
Just returned from another brilliant holiday with Riviera Travel.
Can I please say how much Jenny contributed to the holiday. I have traveled far and wide (this is my 3rd holiday this year) Without doubt Jenny has been the best Rep. I have ever had. She was always cheerful, even after a long days work. She had extensive local knowledge, and provided very interesting commentaries. She had infinite patience, and always answered silly questions (mainly by me) She is a credit to your organisation.
Please forward a copy of this letter to her, so that she knows how much she is appreciated.
Review by Derek Wordley (The man in the silly Australian hat. on 11 September 2015
Really excellent, can’t praise the guide enough, Sarah. Hotel La Badia was fabulous. Perfect location quiet and peaceful to relax and ten minutes from centre which seemed a wold away! Food fabulous, we are all vegetarian and nothing too much trouble and owners charming as were all the waiters and staff
This holiday has been one of the nicest for us. It started off very well when I booked with the very helpful girl, I cannot remember her name but she was very knowledgeable, gave me lots of info so I was able to make an informed choice about the hotel, told me all about the trips etc.
Then the hotel, La Badia was fabulous, perfect, far enough away to be an oasis of calm but 25 mins away from the heart of Sorrento. The food was exceptional, nothing too much trouble. The waiters, especially the Head Waiter, were just so eager to give you a lovely time. The owners and family were charming and the terraces and garden with hammocks utterly relaxing
Then the actual tours - Sarah was the most organised and efficient tour manager I have seen. She has a lovely manner and temperament and nothing flustered her. Her local knowledge added that little extra to her commentary and she made sure it ran like clockwork. The guides she obtained for the trips to Pompeii and Herculaneum and Capri were also excellent and it was nice to see the rapport she had. Please pass on my thanks again.
So, thank you, I will certainly recommend this tour and we look forward to another holiday with you sometime
Review by Angela Green on 11 September 2015
We have recently returned from a fabulous holiday in Sorrento/Naples etc. Our Tour Manager was Sarah and she was fantastic; very knowledgeable, friendly and so helpful. She really made the holiday worthwhile. The tour for us featured everything that we wanted to see. This was our first time using Riviera and we would definitely use them again.
Review by Mr and Mrs M Greenfield on 11 September 2015
Just had a fabulous holiday staying at La Badia Hotel, which was super, very quirky, lovely pool and fabulous view of the bay of Sorrento from my room (22). All the staff were great and as I was there on my own I was well looked after, both by hotel staff and my fellow travellers, who were a great bunch! Sarah our tour manager was outstanding, her knowledge of the area, informative and she kept us all well under control with timings, tips and everything we needed to know, even though she was suffering with a heavy cold! Well done Sarah. The tour guides were all very good, especially “call me boring” Luciano who conducted the trip to Capri - what a lovely man. I thoroughly enjoyed the evening at the musical, very colourful, entertaining and with great singers and musician. This was my third tour with Riviera and I look forward to many more.
Review by Wendy Hipwell on 12 September 2015
Just returned from this tour, our hotel Vue D’Or was excellent in a lovely location away from the hustle & bustle of Sorrento. Very accommodating, helpful staff. Our tour guide and drivers were on time every day we were going on excursions. Second trip with this company would recommend them to anyone.
Review by Irene lomax on 13 September 2015
We thoroughly enjoyed this excellent holiday. From this experience we would thoroughly recommend Riviera Travel. It was a well planned tour and our Tour Manager, Linda, was brilliant. She looked after us well without being intrusive and made the whole experience enjoyable and hassle free. Our hotel (Aminta) was in a superb location and very comfortable in spite of temperatures being 36c every day. We would certainly book with Riviera Travel again.
Review by Richard and Sue Clegg on 13 September 2015
My husband and I have just returned fron Sorrento where we stayed at the Hotel La Badia. We were very pleased that we had chosen this hotel as it was beautiful, had extensive grounds and nooks and crannies some of which we didn’t discover until an hour before leaving! This was our first time with Riviera travel and we were most impressed with the slick organisation of the tour. Our guide was Sarah who was very knowledgable and who made her expectations quite clear from the start! Her local knowledge was fantastic. The local tour guides were also extremely good at what they did. Riviera travel took all the hassle out of planning our days for us and all we had to do was turn up at the right place at the right time! We had a wonderful holiday and are already planning our next trip! Thank you!
Review by Alison lawson on 13 September 2015
We have enjoyed a wonderful holiday at The Grand Europa Palace Hotel. It is in a superb position for sea gazing and just a short walk to the centre of Sorrento. We liked their mealtime arrangements, which were long and flexible. Eating breakfast on their beautiful terrace, each morning, will remain a lovely memory. The staff in the hotel were friendly and very kind. We would like to compliment our representative, Linda, on her calm, friendly and efficient guidance. We enjoyed the day visits to Capri and the Amalfi coast. We opted out of the other visits as we have visited this area a few years ago and just wanted to explore Sorrento and to enjoy the superb position of our hotel. The extra cost of securing a front facing room with balcony really added to our enjoyment! Sorrento has so much to offer…we visited churches, quiet squares, the fishing port, the fabulous cloisters, where we enjoyed opera one evening, a superb sculpture and photographic exhibitions. The shops are many and varied. We loved the buzz at nights when the people came out in their finery, to promenade.
We enjoyed all aspects of this holiday and yet again, Riviera Travel delivered!
Review by M. and D. Cheetham on 15 September 2015
This was our fifth Riviera trip. Sorrento was beautiful and our hotel the Cesare Augusto was in a good central position, the staff were friendly and helpful, the food was good, I had read reviews saying the hotel was in need of updating, and indeed the bathrooms were old but everything else was ok and all was kept spotlessly clean. The itinerary fitted in everything we possible could. During our time there and tour guide Diana was good, and Christine who was our guide at Herculaneum and Pompeii was exceptional and made the places come alive. Vesuvius was an experience and well worth the climb to get to the top even in 30 + heat Well done Riviera. I’m trying to decide which trip to do next
Review by Janice and Liam McCauley on 16 September 2015
My wife and I have just comeback from the above holiday and wanted to let you know how much we enjoyed ourselves and appreciated your company’s efforts in organising everything for us.
It was certainly a busy agenda , but we look back on it and feel it was all worthwhile.
We must say that your Tour Manager , Diana , looked after us very well and was extremely knowledgeable about the area , putting it over very professionally. She is a credit to Riviera Travel , “ a real gem “.
Also, the other guides that took us round various sites and the coach drivers used , all did an excellent job for us.
So please convey our thanks & appreciation to all these people concerned , especially Diana.
Can we just make one comment about the evening meals in the hotel , which we thought were par for the course, but we do like to try out other restaurants when on holiday ( we actually ate out on 3 nights ) . Is it possible to have just a Bed & Breakfast deal on this type of holiday , so that we are free to go out elsewhere for the evening meal ?
Once again many thanks for a holiday, we shall always remember for all the right things.
Review by Ian & Caroline on 18 September 2015
What a lovely way to visit Sorrento. We also stayed at La Badia - a perfect combination of old world charm, modern comforts and excellent food - just the place to unwind after one of the many super tours. Sarah, our guide, was excellent - full of interesting facts and snippets about local life. She kept us all in check with a smile. First time with Riveria Travel - and certainly won’t be the last. Their organisational skills were superb, but looked effortless. Thank you!
Review by Tim & Kathy Kenney on 21 September 2015
My wife and I were lucky enough to be on the above trip and staying at La Badia with two friends. I cannot say enough about how wonderful the hotel was and particularly the waiters Raphaela and Thomas (sure I haven’t spelt that right) but they could not do enough for us and were efficient even under at times great pressure with all our foibles! Also our guide Jenny was a credit to your company. She was quick and efficient and gave us the information we needed in clear and concise terms and also gave us a lot of extra information about Italy in general and the Sorrento area in particular. We would not hesitate to recommend the hotel and your company to others and hope that we can travel with you again when we have saved up!
Review by Chris and Elaine Holmes on 22 September 2015
We have recently returned from this trip our first with Riviera Travel and it certainly will not be our last! We stayed at the Villa Maria Hotel which was ideally situated for us to explore the delights of Sorrento. Despite our initial concerns about the hotel being rated three stars we found it to be a very friendly and comfortable hotel with a good choice of menu. All the excursions were organised to perfection and expertly managed by our tour manager Jane whose local knowledge accompanied with her humour ensured we all had a good time. We cannot speak more highly of Jane and she must be regarded as a great asset and ambassador for Riviera Travel.
Review by Peter Jones on 22 September 2015
Went to Sorrento, Pompeii ,Capri, bay of Naples tour. Had a really great time! Stayed at Michaelangelo hotel in Sorrento. Staff were lovely and friendly. Everything was so well organised and took any stress away. Our tour manager whose name was JANE was absolutely brilliant!! Went above and beyond the call of duty! We all had the most lovely time and would definitely recommend it to anyone. Happy hols !!
Review by Michael, Jean and Emma Newton on 23 September 2015
We have recently returned from a great holiday which we thoroughly enjoyed. What a wonderful tour it has been in a beautiful area of Italy. Our hotel, the Vue D’or in Sorrento, was in a stunning location, with views over the Bay of Naples, and the staff could not have been more hospitable. I know we speak for all our group in saying how much our tour manager Jenny contributed to our enjoyment of the holiday: she was so calm, efficient and charming, and very knowledgeable about the Italian way of life, and of course about the places we visited - she held the party spellbound during the coach journeys.
This was our second holiday with Riviera and we look forward to many more
Review by Barry and Elizabeth Moult on 27 September 2015
Cannot recommend this holiday enough. Our tour manager, Sue, was wonderful and everything was very slick and well organised. We stayed at the Villa Maria which was in a perfect position to explore Sorrento. The food and service was excellent, with lots of choice on the menu. Wouldn’t recommend this for anyone with walking difficulties as the trips were quite strenuous, but for anyone else of whatever age, I thought it was a wonderful holiday.
Review by Paula Messum on 28 September 2015
We had a brilliant time. Our hotel, La Badia, was great. It is family run (Mama keeps an eye on everything) and the staff are fun, efficient and charming. The gardens and the views over the bay are lovely. We enjoyed eating our meals on the terrace looking out at the sunsets (and sunrises). We had impromptu firework displays and a forest fire on Mount Vesuvius to keep our attention. Jenny, our full-time courier was terrific. Following her introductory talk we signed up for all the added options. It made the week quite busy but we are glad that we did it all. The special local guides were very good too. The lady (Christine?) who took us around The Naples Museum and Pompeii was excellent. She had the impossible task of making sense of the contents of the museum and the story of Pompeii in only 2 hours each while contending with the crowds and the heat. She did a great job touching on the myths and the impacts that the discoveries have made over the centuries. I really appreciated her knowledge and the way she delivered her messages. The guy (Vincenzo/Enzo?) who took us around Capri was a star. He looked after us so well and managed to conjure up buses and boats in the face of many competing tours. The experience and expertise of the organisers shone through. For example we had special lunches arranged for us in local restaurants at Pompeii and on Capri which were most enjoyable and so much better than trying to find something on our own. The planning and delivery of the tour was excellent. The staff, the locations, the hotel, the food, the transport and the weather were super. A big vote of thanks to Jenny and to Riviera.
Review by Tom Howard-Jones on 29 September 2015
We have recently travelled with your company on your tour to Sorrento, Pompeii, Capri and The Bay of Naples. We would like to compliment you on the organisation and service we received from your company. Our tour guides were second to none. Adrian who collected us and took us back to the airport was great. Diana, our personal tour guide from the Grand Hotel Cesare Augusto was excellent; very friendly, efficient and informative about the places we were visiting, and great fun to be with, we really enjoyed her company. The holiday was fantastic and we would like to say thank you and look forward to travelling with your company again. We will be recommending you to all our family and friends. Thank you once again for a delightful holiday. Sincere wishes
Review by Peter and Carole Hobbs on 30 September 2015
Super holiday- our first with Riviera but it will not be our last! Jenny, our tour guide, was fantastic. Nothing was too much trouble for her and her knowledge about the area and local customs was faultless. She made our holiday more enjoyable as a result. Truly a 5-star tour guide. The Hotel Vue d’Or has super views and warm & welcoming staff and the wine tariff is very reasonable! Only minor niggle was having too little time in Anacapri - it would have been better to have missed out the “Capri shops”.
Review by Bob & Freda Taylor on 30 September 2015
From her first introduction Dianna was warm and friendly, and most importantly approachable. Her recommendations for restaurants and shops for specific items were ‘spot on’. Always cheery, on the coach she gave detailed and interesting insight into life in Italy. Her commentaries on the coach, were informative about the area and the route we were taking,- really worth listening to! Dianna has a great sense of humour and is obviously actively engaged in Italian life and culture. All requests, questions etc. were quickly actioned. We were encouraged to use her as a resource and to contact her on her mobile number if we had a problem’ out of hours’ Dianna is an absolute credit to the company
Review by Carol Greene on 1 October 2015
Have just returned from holiday to Sorrento staying at Vue d’Or hotel, which benefits from spectacular views over the by of Naples and Vesuvius. Our tour manager was Jenny who was wonderful, the holiday was a perfect mix of organised tours and free time. Hello to Sarah, Mike, Pat and Paul whose company made the holiday even more enjoyable. We will certainly travel with riviera again
Review by kathryn gould on 1 October 2015
Had a fabulous holiday in Italy. Jenny was our tour guide and was very experienced, kind and helpful. Lovely hotel and lots of good food. The whole tour was very well organised. Will definitely be travelling with Riviera again.
Review by Debra Rose on 4 October 2015
We thoroughly enjoyed our holiday in Sorrento. We stayed at La Badia, a delightful hotel just outside the town. The views were wonderful and the staff efficient and friendly. Our tour guide, Jenny, was warm and helpful and did her best to ensure that our stay was enjoyable and informative. All the trips were interesting and worthwhile. We would very much recommend this fascinating (and tiring!) Holiday.
Review by Bryan Tabrah on 4 October 2015
We have recently returned from a week at the delightful Vue D’Or hotel in the spectacular hills just outside Sorrento. Our host, Jenny, was informative, interested in client satisfaction and absolutely charming. All transfers and excursions were completed smoothly and efficiently. This was our first Riviera holiday but won’t be our last. It was great value for money. Their customer focused approach keeps everyone relaxed and happy which encouraged a bond within the group and we enjoyed the company of some new friends, especially Kathryn and Barbara. The laughter endured right until the final luggage carousel at Birmingham airport. Perhaps our paths may cross again on a future Riviera holiday.
Review by Pat and Paul Martin on 4 October 2015
My wife and I would like to thank your organisation for providing such excellent tour managers. We recently had a trip with you to Pompeii, Capri and the Bay of Naples and the tour manager, Linda, made a great holiday into a brilliant one. All the members of our group were eternally grateful for going more than the extra mile to ensure we got 200% out of our trip.You have recruited a fantastic tour manager and thanks again. especially to Linda.
Review by john mcelroy on 6 October 2015
This is the second time we have travelled to Italy with Riviera. The whole holiday was superbly organised and we loved La Badia which although a little way out of Sorrento is delightful. Nothing was too much trouble for Jenny who led our tour and the guides to the individual sites were excellent.
If we had a suggestion it would be that Herculaneum should be included in the main tour and Vesuvius made an option rather than the other way round.
Review by David and CarolJennings on 6 October 2015
My wife, my brother and myself have not travelled on an escorted tour before and therefore we did not know what to expect with this tour to Sorrento and the bay of Naples. Firstly our tour manager, Sarah, had lived in Italy for over twenty years so she knew her stuff and filled us in on the local way of life. The local guide, Rafaelli, who showed us around both Herculaneum and Pompeii was extremely knowledgeable and imparted that knowledge to us in a very easy to understand manner. The staff at the hotel Metropole were very friendly and helpful and always good for a laugh! The traffic around Sorrento was very slow at times but the antics of Italian drivers were always entertaining. Not withstanding the fact that you should only go to Naples airport if you are extremely patient, we would heartily recommend this tour to anyone who enjoys a bit of culture mixed with a bit of relaxation
Review by George Carter on 9 October 2015
We have just returned from our Sorrento holiday - it was brilliant. Thank you to the Europa Palace Hotel staff, all the coach drivers who were so skillful, Rafaello our guide around Herculaneum, the Museum and Pompeii. Last but not least to ADRIAN our tour manager, his knowledge and humour made our holiday memorable.
Review by P & J Burden on 11 October 2015
Well done Riviera. Our second tour with you and it was absolutely as promised. Stayed at the Villa Maria hotel, an excellent 3 star in a prime location and with our room on the 5th. floor, a great view of the Bay of Naples. Experienced many great days out and all superbly arranged by our tour guide, Jane. She is, without doubt, Riviera’s big secret, and if you are lucky enough to find yourself in her group, you will have a terrific time. The Hotel Villa Maria is very well presented and provides a good choice on its menus, a very acceptable wine list and simple but comfortable rooms. My thanks again to Jane for her excellent organisational skills but, in particular, her humour and banter. The Americans may have had “G I Jane” but we had “G B Jane”. I promise to let her know if my pilots licence arrives. Again, well done Riviera.
Review by Paul and Pauline. on 12 October 2015
Just returned from a very enjoyable tour. We stayed at the Cesare Augusto which we would recommend for the excellent staff and the location - only 10 minutes from Piazza Tasso. Good choice of included and optional trips and not too much travelling either, always a bonus. This was a second time travelling with Riviera and would certainly choose you again.
Review by Carol and Eric Betts on 12 October 2015
We returned from our holiday with Riviera to Pompeii, Capri & The bay of Naples on 25th September - what a fabulous holiday. We stayed at the Vue D’Or hotel with wonderful views across the bay to Vesuvius and the most attentive and helpful staff. Our Tour Manager Jenny was ‘simply The Best’, extremely imformative, knowledgeable, professional and friendly. The excursion to Herculaneum was well worth the visit, and not to be missed. We have to say that this being our second trip with Riviera that you’ve certainly got it right, with a good mix of culture, history and fun!! We met several new friends on this holiday, especially Barry & Liz, Alan & Di and last but not least, Pat & Paul - there’s only one thing to say to all our group and that is “Thank you very much”.
Review by Allen & Julie Standeven on 12 October 2015
Our first trip with Riviera which we really enjoyed - stayed at the Villa Maria, Hotel very friendly family run hotel with good food and ideally situated. Excursions, guide and Jane our rep were all excellent.
Review by Homan on 14 October 2015
A brilliant tour, very well organised. All the timings worked like clockwork.
Our tour manager “Effy” was quite exceptional. She was unflappable and always good humoured. Very few people ever had to ask her a question about arrangements as she had always anticipated, and given us appropriate information.
Thank you Effy.
Review by Steve & Carol Tilley on 14 October 2015
Highly recommended - particularly if you enjoy Roman history, beautiful scenery, and no stress! We were met at Naples airport and were looked after by our knowledgeable and friendly guide until we returned through security. A well balanced mix between free time and optional tours covering the Sorrento peninsula and a stay in the family run hotel La Badia overlooking the Bay of Naples.
Review by John Kew on 15 October 2015
My wife and I have recently returned from the above tour and felt we had to make comment on it. We were blessed with gorgeous sunshine on all but one day so all the excursions were excellent and our choice of hotel, Grand Europa Palace, was very good with friendly, helpful staff and excellent selections on the menu. This hotel`s location is superb with easy walking access to Sorrento and lovely views across the bay towards Vesuvius from the delightful terraces.
The highest praise is for the tour managers. We were greeted at the airport by Jenny and Linda and the latter was our manager for the week. Our holiday benefited greatly from her management of the excursions. She had organised excellent local guides, Suzy in Herculaneum and Maria in Capri along with good local restaurants. She was unflappable when dealing with missing passports and injuries that resulted in a trip to hospital for another guest. My wife uses a stick and Linda paced things for her and she made restaurant reservations for my wife and I. Linda contributed greatly to our holiday.
Review by Dane Fry on 15 October 2015
This was the first tour my friend and I had taken with Riviera and we were very, very impressed. Everything ran so smoothly and we had the wonderful as our tour guide. We certainly will hope to travel with you again. If I had a suggestion at all it would maybe make it a 10day break which would give a couple of days to relax especially at our age of 80 and 83.
Review by Avril Keen on 16 October 2015
Amazing tour… all thanks to ADRIAN our tour rep ( I think it’s ur title?? appologies if incorrect) he is worth his weight in GOLD! Adrian, you need to teach ur fellow collegues ur rapour. U made the tour for us, Thank u. Also the weather helps. Go in August. C and B White
Review by white on 18 October 2015
Hello, This holiday has been wonderful. The organisation was superb. Our guide, Sarah, a very knowledgeable person and excellent professional. This is my second tour with Riviera and it was even better than the first.
Review by Isabel Fernandez on 20 October 2015
Another great tour with Riviera - now our third. We are sensitised to the difference in quality of a 4 star hotel room on the continent. The Hotel Aminta rooms were adequate but not luxurious. The hotel staff - especially the restaurant - were great, as was the food. Herculaneum was interesting although the facilities were dire (not a fault of Riviera). We would have been happy to have longer at Pompeii without going to the Naples Museum - difficult to get to in the early morning traffic. Extra time at Amalfi Town and Ravello would have been welcomed even it it meant getting back to the hotel later in the day. Guides (Mariella) and the Tour Manager - Jenny, were brilliant and entertaining.
Review by John & Claire on 23 October 2015
This was our first guided holiday, taken at the last minute. The tour visited everything we wanted to see in 7 days and the balance of long and short days, walking / coach touring / historic sites / villages and Vesuvius was just right. What we didn’t expect but made the holiday was the quality of guides. Adrian is knowledgeable, evidently personally interested in the area and its history, highly entertaining, a source of good ideas for places to visit and things to do and even able to work hard in the Cathedral overnight to ensure better weather. Adrian made the holiday for us. The local guides he found were extremely knowledgeable and interesting - Vincenzo who took us around Capri, and Rafaelli who was an excellent guide to the historic sites of Herculaneum and Pompeii and the Archaeological Museum: we learned a great deal from both of them. The audio guides were a great idea for such a large group. We will certainly consider Riviera holidays again.
Review by Sue and Patrick mackenzie-Gray on 24 October 2015
I would like to compliment Riviera for getting things right! Our tour Guide Jenni who looked after us all week did an amazing job. You are so lucky to have her and made our holiday complete, greeting us with a wonderful smile and always immaculately dressed. Jane who collected us and returned at the airport also excellent! The first people we have ever travelled with to greet us so well at the airport and the only guides who made sure that we checked in properly with our ticket and luggage. Well done Riviera…pass on to your two girls.
Review by Elizabeth Forrester on 24 October 2015
For a 3 * hotel the Vue D’or was lovely and the staff very friendly and helpful. The whole tour very smooth and professional. The early starts were necessary to avoid the crowds and meant you didn’t miss anything. The tour manager Effie was so helpful and thought of everything to tell us so we were well prepared for every eventuality. The guide Susie was fantastic with a huge amount of knowledge. For us the visit to Pompeii and Herculaneum was amazing and Susie made sure that we saw the main areas of interest. A very busy but enjoyable tour.
Review by D Parker on 24 October 2015
This was our first Riviera tour, in fact it is our first package tour. We wanted an easy to arrange quality tour around Naples, and that’s exactly what we got. We stayed at the Hotel La Badia which offered excellent location, accommodation and food. I cannot praise our Tour Manager Diana, and Tour Guide Christine highly enough for their organisational and informational skills, Rivera should be proud of them! We are a little younger than some of the Rivera clients we travelled with and took our teenage daughter with us, but we all enjoyed the experience and would definitely recommend and use Riviera again
Review by Ken Meade on 24 October 2015
Brilliantly orgainised, reps excellent, coach drivers out of this world, what skill on OMG corners!!! Looking forward to travelling with you again!!!
Review by Attwood/Downing on 25 October 2015
This was our second holiday with Riviera Travel and it lived up to our expectations! Firstly, our tour manager, Jenny, was brilliant; she was knowledgeable, informative and incredibly well organised which enabled us to be in the perfect spot at exactly right time. We stayed at the Aminta Hotel which was a great place to stay as it has stunning views across the bay to Vesuvius; it’s just far enough away from the hustle and bustle of Sorrento centre but within walking distance or the Aminta provided a bus service to take you into the centre and bring you back. The food was very good; there was an extensive selection to choose from at breakfast and since the holiday is on a half board basis, we ate in the hotel every evening and we didn’t have the same menu twice! The staff at the Aminta were very friendly and helpful and the service was excellent. All in all, we enjoyed another great holiday organised by Riviera travel.
Review by Sheila & Robert on 26 October 2015
We had a wonderful week in Sorrento, touring the area which included Pompeii, Herculaneum, Capri and Naples. Sue, our group leader worked tirelessly each day to ensure we were comfortable and well looked after. Each specialist guide we had was superb, informed, passionate about their particular area so everything we saw was made so much more interesting and enjoyable. I cannot praise this tour and the Riviera staff enough. Thank you so much.
Review by Jane Cabezuelo on 26 October 2015
We have just returned from a week staying at La Badia hotel which we can thoroughly recommend. Lovely and peaceful and very quirky. There could be more choice for evening meal but that is my only criticism. Our guide was Diana who was excellent. Good trips, although they do start early in the mornings. Would thoroughly recommend this lovely hotel and Riviera Travel.
Review by Teresa Broderick on 26 October 2015
Our tour rep Adrian, was the most fantastic rep we’ve ever had. He made every day fun, his knowledge of the area and the tours we did was incredible. Adrian you made our holiday.
Review by Jeff Gardner on 28 October 2015
This was a great tour from start to finish and we were well looked after by the resident team of Riviera consultants particularly Adrian who was on our coach the whole time. His knowledge and natural wit kept us well informed and entertained every day. We stayed at the Villa Maria, a small, friendly hotel which, independently of Riviera, staged a gala dinner with local entertainment on our last night. We also took the optional trips offered which were a boat trip around Capri, a half-day excursion to Herculeum and an evening at the theatre. All very well worthwhile and fantastic value for money. No sign of Riviera cashing in on our needs there. A well organised tour with a well researched and delivered itinerary.
Well done Riviera and a big “Thank You!”
Review by Alan West on 29 October 2015
This was the first time we have been with Riviera Travel. It has been an amazing holiday we got back today with wonderful memories that we will keep forever. We stayed in The Villa Maria hotel the food and the staff were lovely. What made the holiday was Adrian who was our tour rep, he was great fun and and always made us laugh even though we were up early everyday. I would recommend this tour and Riviera to anybody. Italy is really a beautiful country with fantastic history you will see both with this tour.
Review by Ann Kibblewhite on 30 October 2015
We travelled with Riviera last year to Florence and Tuscany and were so impressed with the holiday booked again this year. The hotel Villa Maria in Sorrento was excellent, great food and superb location. Our tour guide Jane was such fun but also so knowledgeable about the area. We are already planning next year’s holiday with Riviera.
Review by Linda and John Chapman on 31 October 2015
We have just returned from a wonderful holiday experience in the Bay of Naples area. This was definitely the best organised tour holiday we have been on ( our first but, hopefully, not our last, with Riviera) - everything was well-managed, the guides were knowledgeable, the coach drivers amazingly competent, the Aminta Hotel and its staff lovely, and our Tour Guide, Jane, the best we’ve ever come across, with her intimate local knowledge, great sense of humour, and caring professionalism. She even saw us through the check-in at the airport! And, of course, the sights and amazing experiences of the holiday take some beating! Highlights for us were walking up, and around the crater of, Vesuvius; the optional boat trip around Capri and chair lift up to the top of Anacapri; the optional visit to Herculaneum, which we preferred to Pompeii; and, of course, the amazing coastal views and bustling quaint little Italian towns we visited. All in all, an unforgettable experience!
Review by Janet and Ken Roberts on 31 October 2015
We travelled in the last week of October staying at the Aminta Hotel. The weather was brilliant for the whole week except the last morning so we were able to enjoy the region fully. The trip was an amazing experience, and although you probably could organise the excursions and visits yourself, you would almost certainly fail to enjoy the experience in the same way that a Riviera holiday allows you to. The ease with which Jane, our tour manager, ensured that we got the best out of every day was impressive, working with the driver (Giovani, the best !) to get us around smoothly. The traffic around Sorrento and Naples was hectic so let the coach driver take the strain whilst you enjoy the views,
The Aminta is situated outside of the main town but the free shuttle bus makes getting in and out easy. The walk down the hill is easy, but get the bus back. The hotel was clean, bright and staff were very attentive and friendly. We had a sea view room and even though the sun had set by 5.30pm we enjoyed the views, We took the optional boat trip around Capri, this was spectacular, the drive up to the top of the island can be described as breathtaking and the Chair lift ride was gorgeous. A first time with Riviera but I am sure we will be back.
Review by Graham Kennett on 31 October 2015
We were delighted with this most interesting and enjoyable tour. Our main guide, Adrian, could not be faulted. We soon learned to obey his every suggestion! The specialist guides at Pompeii, Herculaneum and Capri were also all very good. The Hotel Villa Maria was clean, comfortable, friendly and well situated for walking into Sorrento. We will certainly consider travelling with Riviera again.
Review by Julia Ellis and Ann Burnham on 1 November 2015
We have just had a very enjoyable holiday with your company Pompeii, Capri and the bay of Naples, mostly due to our escort Sue, she was informative, humourous, helpful, above and beyond the call. We would like to thank her especially.
Review by Margaret Townsend on 3 November 2015
We thoroughly enjoyed our stay at La Badia Hotel in Sorento. We could not fault it. We also enjoyed all the tours which were well organised, with very good guides and Sarah who was a helpful and knowledgable rep. It was the first time we had been on a holiday like this and we will definitely do it again with Riviera Travel.
Review by John & Anne Dyke on 3 November 2015
Excellent holiday. First time with Riviera and very impressed with the organisation of this trip. My sister and I would certainly travel with you again. We could not fault the hotel (Villa Maria ) accommodation, staff and food very good. Trips excellent and optional ones very good value. Adrian was extremely knowledgeable and kept us laughing the whole time.
Review by Stef Atkinson on 3 November 2015
This was our first trip with Riviera Travel staying at the Villa Maria, a nice hotel within walking distance of Sorrento town. The staff at the hotel were friendly and helpful and the food good. Our tour rep Adrian was excellent and informative, keeping us entertained. Trips out to Capri, Vesuvius, Pompeii and Amalfi were well organised. Would definitely recommend this to friends and family.
Review by Franki and Patience Jeffers on 4 November 2015
Returned from Sorrento last week on my first holiday with Riviera. It was a brilliant holiday although not a tour to relax on. Lots of early starts but fantastic tour manager in Sarah and really well organised. Everyone we came into contact with was helpful and friendly. Stayed at the V d’Or Hotel, food and staff very good. Was a bit surprised how far out we were (6km) but courtesy bus ran frequently and on time. Difficult to pick out a favourite bit as all good from climbing Vesuvius to boat trips around Capri to the wonderful Amalfi Coast. Thank you for a wonderful holiday will definitely be travelling with you again.
Review by Lynda Myshrall on 5 November 2015
This was our first escorted tour and I don’t think it’ll be the last. We enjoyed the hotel Aminta and the attentive staff, the tours were mostly fun and informative and our guide, Jane was a hoot. It is definitely a great way to visit a place for the first time as the local knowledge and connections offered by experienced guides saves one from costly mistakes and enhances the experience. Thankyou.
Review by Andy Holt on 8 November 2015
Just returned from an excellent holiday. My sister and I stayed at the Villa Maria in Sorrento and enjoyed every moment. The staff of the hotel were very attentive, pleasant and welcomed everyone. We found the hotel perfectly placed for our comfort. Our tour guide Jane could not be faulted - she was lovely and very well informed. Despite some inclement weather the trip flowed - the only disappointment was that we could not get to the top of Vesuvius due to a landslide. Maybe next time!
Review by Patricia James on 9 November 2015
This was our first tour with Riviera, but won’t be our last. This really is a must see part of the world. The views are stunning, the drive along the Amalfi Coast and Positano especially. Our main guide, Jane, was very good, very knowledgeable and the organization was spot on, 10/10. It is also worth taking the extra trips on offer as these are very good value. I must also mention Anna, our guide to Capri. There were so many people there the day we went that without her we could have easily ended up seeing nothing! “Let me through, I’m a tour guide”, is a great way to get to the front of the queue! We stayed at the Hotel Villa Maria which was clean, had friendly staff and was well run. We picked this hotel out of the three available as it was in the town and we didn’t fancy having to use a shuttle bus to get in and out. It worked for us. The only downside was the fact that the weather prevented us from getting to the top of Vesuvius. Perhaps that is just the reason we need to go back!
Review by David Barrow on 10 November 2015
This was our first trip with Riviera and it will most certainly not be our last. Stayed in the Hotel Villa Maria in Sorrento, just minutes away from the centre of this fabulous town. The hotel staff were excellent and the rooms very comfortable. We were surprised at the choice and quality of food available in the restaurant each morning and evening, and the service from the staff was superb. Our tour manager Adrian was the icing on the cake with his organisational skills, his local knowledge and his humour, it made every trip out worth looking forward to. Thank you Riviera Travel this was a fantastic holiday.
Review by Mike and Karen on 12 November 2015
This was an excellent tour which we greatly enjoyed. The bay is spectacular and the hotel was lovely. The itinerary is busy, but all the trips were fascinating and very well organised. All the Riviera staff whom we encountered were enthusiastic, well informed and endlessly helpful, and LInda’s day to day company was faultless and great fun. Thank you, Riviera