Travel Advice and Information for Existing Bookings


Our commitment to sustainability

Built on our company's core values and weaved into everything we do, our commitment to sustainability strives to ensure that we make the world a more meaningful place.



Our statement


Our company’s foundation is built on our values, which distinguish us and guide our actions. We are keen on doing our part to make the world a more meaningful place; after all, the world is our passion. We strive to integrate environmental and sustainability principles into our core business philosophy. 

We promote good practices in our Staffordshire-based head office, improving our level of commitment a little bit more every day. We support sustainable tourism, constantly improving the standard of our holidays and working closely with ABTA. Our plan focuses on what we are already doing, what we are aiming to achieve and what our long-term goals are. 


Archie the orangutan
Riviera Travel e-team logo

Our holidays

We understand that a key part of your holiday is immersing yourself in the local culture and, in order to ensure this and support locally owned partners, we utilise the expertise of local guides and drivers in each of our destinations. To further immerse you in the culture of your chosen destination, we offer local experiences that help to preserve the cultural heritage of the area and carefully select dining options from local restaurants (as opposed to international fast food outlets). Personalised optional experiences that promote a cultural and traditional experience of each country (e.g. cooking classes, opera or ballet performances, truffle hunting, cultural ceremonies or riding schools), are also available to enjoy during your stay.

Riviera Travel water bottles

We have reduced the number of plastics consumed on our popular river cruises by offering each of our guests a complimentary and reusable Riviera Travel water bottle to use and take home.



Water-to-Go partnership

We have partnered with Water-to-Go, a UK-based water filtration bottle company, to offer our customers a way to drink clean water, anywhere in the world. In turn, this will reduce the need for single-use plastic bottles on our holidays across Asia, Africa, South America and beyond, where tap water is not safe for tourists to drink. Find out more about our partnership here.

When you purchase a bottle from Water-to-Go using the discount code RIVIERA, you will receive 15% off the advertised price of the bottle and filters. 

Not only will our customers receive a discount, but the profit we make will be donated to a Toilet Twinning programme. The charity helps to bring education around safe and sanitary toilet facilities to impoverished families and communities across the globe. Click here to find out more about Toilet Twinning.


Our brochures

We know that our brochures are popular with our customers and each one sent out is printed with non-toxic ink and packaged in biodegradable envelopes. We also offer the opportunity to download each of these as a PDF to minimise waste even further.

Order a printed brochure | View our brochures online

Environmental Awareness Day 2019

During our latest Environmental Awareness Day in our Burton head office, our team raised a fantastic £217.38 for Plastic Oceans. During the day, teams from across the office took part in a Water2Go demonstration, showing their support by wearing green, participating in a quiz and submitting a mascot design for the E-team. You can see a few Riviera Travel team members wearing green in our Facebook post.


Green leaf plant sprouting from soil


Charity fundraising and donations

For the past 20 years we have been proud partners with Hope and Homes for Children. Their mission is to close all orphanages and place the children with loving families, so they do not remain in state institutions for all their young, or worse, sometimes adult lives.

Every time you choose to travel with us, we are proud to donate a percentage of the total cost of your holiday to this fantastic cause. We currently donate over £120,000 every year.

In addition to Hope and Homes for Children, we also support several other charities, including Pancreatic Cancer UK, local charity Me & Dee, the MoonWalk for Breast Cancer Research Foundation, St Giles Hospice and many more.

Over the last 12 months we have been able to raise over £4,000 for our supported charities, including a recent donation of £217.38 to one of our other charity partners, Plastic Oceans UK.


Meet Archie

We’ve recently welcomed a new addition to our team: 1-year-old Malaysian orangutan Archie! He resides at the Sepilok Orangutan Rehabilitation Centre in Malaysia where he was adopted, and his picture proudly adorns the desks of our Operations Team in our Burton office.


Team well-being

As we know that well-being doesn’t just stop with the environment, we also strive to ensure the well-being of our team members. As a part of our commitment to this, we have introduced Fruity Wednesdays in our Burton office, where each team takes its turn to buy fresh, locally sourced produce for everyone to enjoy.

For our more active team members, we also offer weekly football matches, yoga sessions, fitness bootcamps and a cycle-to-work scheme. 

Recycling and waste

One of our big commitments is producing less waste and we are pleased to say we are currently able to recycle 90% of what we do produce. This isn’t enough, however, and our target is to bring this number up to 95% in the next three years.

We have removed all paper hand towels from our office facilities and replaced them with a more environmentally friendly solution, further reducing our waste. 

Our copy paper comes from sustainable forests, where for every three forests grown for paper, one of those will be a dedicated home for wildlife. The printer toners that we use are recycled by the company that produces them.


Archie the Orangutan swinging from a branch


The E-team

As a part of our continued commitment to reducing our environmental impact, we have a volunteer team based at our head office, who ensure that we are doing everything we can to make Riviera Travel as green as possible. Our E-team work with industry leaders who have knowledge on current best practices to try and find ways to apply them to our business.


Equality & Modern Slavery Policy

As part of our commitment to ensuring equality, we promote and embrace diversity, treat every member of the team fairly and impartially, and ensure equal compensation, benefits and promotion regardless of age, disability, gender, pregnancy, race, nationality, sexual orientation, religion or belief. 

We do not support any activity mistreating or exploiting humans or animals, in the UK or in any of our destinations around the world. Our full Modern Slavery Policy can be found here.




How can our customers help?


Whether you love a short city break or an adventure further afield, there are so many exciting destinations to tick off our bucket lists. But now so more than ever, it’s important to be kind to our environment and consider eco friendly travel options. When it comes to travelling green, it can be as simple as reducing the amount of plastic you use, keeping beaches tidy or switching off lights to save energy in your hotel room. Below are just a few of the best eco travel tips to consider next time you’re planning or packing for a new trip.


Reduce, reuse, recycle

We all need to do our bit to reduce waste when travelling. Try to keep your travels eco-friendly by limiting your impact on the environment and think “green” where you can.

Before you travel, avoid rubbish by removing excess packaging from any products and recycling it. Where possible, reuse items rather than buying new ones, such as reusing miniature bottles rather than buying travel minis for each holiday. Instead of buying travel-size toiletries, for example, consider purchasing reusable clear bottles and pots which you can decant your larger bottles into, taking as much as you need for the duration of your trip. Whilst you’re there, also be mindful to bin your litter and recycle where you can, such as on the streets or by the beach.

Respect wildlife

Did you know that corals are living animals and an intrinsic part of a vibrant reef, providing food and foundation for homes and hang-outs of other animals? Animal potions and amulets, ivory items, teeth trophies, seashells and snake wine; these are all products of animal cruelty. It’s good to be mindful of the souvenirs you buy so you know to avoid any that are made from harming wildlife and animals. And if you want to bring back some of your holiday experiences, write a journal, draw some sketches, take responsible photos, purchase a book about the place you are visiting or buy postcards as alternatives.

Wild animals are not pets, so please refrain from taking selfies as well as disrupting their environment so as to not endanger yourself or the animal. If you are booking an excursion involving animals, avoid activities where animals are caged, trained using painful punishments, kept in high-stress situations, starved or mistreated. If the trip does involve animals, you can ask the organiser about their animal welfare policy.

Do as the locals do

Support the local economy on your travels by embracing local experiences, purchasing local goods from markets and eating at family-run restaurants. Not only can fresh produce taste better, but it can also help to support small businesses and, in turn, boost economies and raise living standards.

Dispose of all litter correctly

Some destinations have tough challenges dealing with rubbish and waste so please consider taking home as much plastic waste as you can, such as water bottles. Even better take a refillable bottle with you. If recycling is available please use these, or if not, please use the general rubbish bins.

Refuse plastic bags when shopping and use your day bag or canvas shoppers instead. It’s a good idea to always pack one with you, to take on your local markets’ incursions.

Reduce or offset your travel footprint

Heavy luggage can impact the weight of the aircraft and requires more fuel, so be sure to pack light, taking only the essentials that you will need for your trip. If every passenger reduced the weight of their baggage this could help reduce the amount of fuel needed for flights and contribute to reducing the amount of waste in the country you are visiting.

Help to protect biodiversity while on holiday by thinking about the products you buy. For example, check the ingredients when purchasing sunscreen and avoid the ingredient oxybenzone - this chemical damage coral reefs and disrupts the marine ecosystem. You could even consider raw organic sun cream that protects your skin without harming the environment! Same for insect repellent, please try to buy Deet-free products where you can. This will ensure that you are not covering either yourself or the environment in nasty toxins.

Lots of places now also make solid toiletries such as shampoo and face wash bars - they are really light, take up very little space and involve no nasty plastic. Be ahead of time and use solar powered chargers, offers several benefits and more flexibility. Also try using environmentally friendly biodegradable sun creams, shampoos, travel wash detergents you can help reduce waste pollution.

Switch off and save energy

Simple things like turning off lights and TVs when leaving your room will reduce your carbon footprint on holiday, as electricity amounts to vast amounts of carbon emissions in hotels. Adhere to the recommended air-conditioning temperature so as not to waste energy and try not to keep the air conditioning on all day.

Save water

Remember that water is in scarce supply in many parts of the world so it’s important to take steps to preserve it. Ways to help to save water include limiting laundry requests and taking short showers each day.

For additional tips on how you can Reduce, Reuse and Recycle on your holiday see ABTA's infographic here.