Life On Board

When you are on board a Riviera Travel river cruise ship, it feels like a luxurious, floating hotel. Our fine fleet of five-star and four-star superior vessels are rated as some of Europe's finest river cruise ships by the Berlitz Guide to River Cruising. The highest standards of design and creativity have come together to produce a masterpiece of on-board style, featuring sustainable hardwoods, gleaming brass, polished copper, wrought iron and sparkling glass combined with soft leather furnishings and tasteful colour palettes. Immediately you will notice how spacious and beautifully illuminated the ship is as you set foot in the grand marble-floored lobby and are bathed in natural light, streaming in through the glass roof of the atrium above.

Top Five Frequently Asked Questions

Is there a dress code?

There is no formal dress code on board any of our ships - we want you to feel comfortable and relaxed throughout your cruise. Smart/casual attire is acceptable for all meal times and no dinner jackets and ties are required. The Captain’s Dinner offers the opportunity, should you wish, for more special attire.

Are there tea and coffee making facilities on board?

Yes - all cabins and suites* contain either a kettle or machine with complementary tea and coffee, which is re-stocked daily. There is also a tea and coffee machine located in the stern bar of all ships* which can be accessed and used for free any time of the day. *Excludes MS Douro Elegance

Are gratuities included and how much do I give?

Tips are not charged at a set percentage and are not included in the holiday cost, as we understand that giving a gratuity should be entirely at your discretion. As a guideline we would recommend giving €5-10 per person per day should you feel that is appropriate. Usually, an envelope is left in your cabin on the final evening, for you to drop off at reception, if you choose to, the following morning.

Are drinks included?

We do not include the cost of drinks as everybody has different preferences. That being said, the cost of drinks on board our ships is far from expensive.

Is there a seating policy during dinner?

Absolutely not - we operate 'open dining' during mealtimes so you are welcome to sit wherever, and with whomever you choose at all meal times. Tables are set for four to six passengers and you may ask the Maître D’ for help choosing a seat if you wish.

To read through our full list of FAQs please click here

 

Don't Forget, It's Included!

  • All on board meals are included from dinner on your day of arrival to breakfast on your day of departure. Enjoy buffet breakfasts, delicious lunches, delightful afternoon tea and sumptuous four-course dinners - a memorable journey of culinary discovery awaits.
  • Complimentary Wi-Fi is available throughout the ship and in your cabin to help you stay connected throughout the cruise.
  • Spacious cabins and suites all with beautifully appointed en-suite bathrooms and spectacular river views
  • A full programme of visits and guided tours is included. So you won't just see the cities and destinations, you'll feel their heartbeat. History and culture brought to life by expert guides and tour managers.
  • All port charges, airport taxes and overseas transfers and covered in your holiday cost. No surcharges - guaranteed!

Exceptional Service

Our hand-picked crew are on call 24/7 to make your stay more comfortable. You can expect first-class service that is intuitive and efficient yet discreet, graceful and friendly. Our friendly crew are always ready to tend to your needs. All ships have an excellent ratio of crew to customers, so you are guaranteed care and attention with a personal touch. The team are always happy to go above and beyond the expected standard of service to ensure our valued customers are comfortable and satisfied throughout the cruise.

On every cruise there will be a cruise director, a hotel manager and a Riviera Travel tour manager on-board, in addition to the rest of the fantastic crew. All staff, tour managers and local guides are English speaking and extremely knowledgeable. Many of our clients express to us that our dedicated on-board team reminds them of trusted friends, and appreciate the family ambience that our unique style creates.

"We must also compliment the crew and staff of the ship for the quality of service they provided. The food on board was uniformly of a high standard and always beautifully presented; it was served by cheerful, friendly and efficient waiters and waitresses"

Experience life on board and watch our European River Cruising video below

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