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A Sense of Calm

A sense of calm

Book with us for complete peace of mind

 

Rest assured, when you book your holiday with Riviera Travel, you can do so with complete confidence

  • Your money is safe and secure no matter what – at all times, no matter what, your money is 100% protected by ABTA and ATOL. You’ll find the proof here: https://www.abta.com/tips-and-advice/is-my-holiday-protected.
  • Amend new bookings for free up to 45 days before travel* - change your booking for free up to 45 days before you travel when you book a new holiday by 18th December 2020. If you have an existing holiday, you may amend this for free of charge up to the  31st December 2020.
  • COVID-19 Cancellation Protection as standard  – if for whatever reason, you’re not able to travel as a consequence of the pandemic, you can transfer your holiday to a later date completely free of charge. Some terms and conditions apply and you can find them here.
  • COVID-19 Curtailment Protection as standard  – if you have to cut your holiday short as a direct consequence of the pandemic and your insurance provider doesn’t cover you, we’ll automatically compensate you for the proportion of your holiday that you’ve missed out on.
  • Best price promise -  if the price of your holiday is reduced after you book, we’ll automatically reduce the cost for you too. There’s no benefit for booking late, but by booking early, you can secure your preferred dates and options.
  • Happy in every sense or your money back – if you’re not happy or comfortable in your new surroundings by Day Two, we’ll bring you home at no extra charge and offer you a full refund.

The conditions above are valid for all holidays booked before 18th December 2020.

'Amend your booking for free up to 45 days before departure' Terms & Conditions

  • Amend your booking for free up to 45 days before departure is valid on an entirely new booking only, made between 1st September 2020 and 18th December 2020, and can only be used once.
  • A booking cancelled 45 days or more before departure must be re-booked within 7 days, otherwise normal cancellation charges will apply.
  • Please note: Any Riviera Travel holiday can be amended to another date free of charge up until 31 December 2020. Transfers from a 2020 booking, plus new Private Tours, Bespoke Groups, cruises outside Europe, and flight upgrades are excluded.
  • For amendments and cancellations within 44 days of departure, normal cancellation charges will apply as below

European River Cruises

European & Middle East Tours

Long Haul Tours

Period before departure within which written notification of cancellation is received by us

Cancellation charge per person cancelling

Period before departure within which written notification of cancellation is received by us

Cancellation charge per person cancelling

Period before departure within which written notification of cancellation is received by us

Cancellation charge per person cancelling

91 days or more

Deposit

More than 56 days

Deposit

More than 75 days

Deposit

90-61 days

50%

56-31 days

50%

74 to 61 days

50%

60-31 days

75%

30 -15 days

95%

60-31 days

70%

30-16 days

85%

14 days or less

100%

30-15 days

95%

15 days or less

100%

 

14 days or less

100%