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Undiscovered Provence Tour
Undiscovered Provence tour…a delight from start to finish. Angus the tour guide was lovely company, good fun and a mine of information..nothing too much trouble. Bruno the coach driver too made our holiday…excellent duo. Scenery beautiful, people friendly, Roi Rene Hotel wonderful. It took us 15 minutes just to look at everything laid out for breakfast! We went to Sorrento with Riviera and South Africa and as far as we are concerned from starting with booking to arriving home excellent. Well done Riviera!
Review by Rosemary Smith on 28 September 2016
I’ve just returned from a lovely holiday in ‘Undiscovered Provence’, having stayed at the Novotel Aix Beaumanior. The hotel was very comfortable and clean, great selection of breakfast foods, evening meals were superb. The tour was excellent as it covered some of the most beautiful areas of Provence and the tour guide, Jesse, was knowledgeable, humorous, helpful and a delight to be with. No wonder I’ve booked another holiday with Riviera Travel!
Review by Dorothy Walmsley on 9 September 2016
Just back from an amazing trip to Provence, it was everything we wanted and more. The guide Bernadette really made the holiday she was very knowledgeable and informative but had a light touch with amusing and interesting stories about the area. As we were a group of a certain age it was lovely to have a mature guide who seem to understand what we were interested in and our limitations. All in all this is what makes Riviera Trips so good.
Review by Jacqueline Meredith on 23 June 2016
One of the best conducted tours I’ve experienced! Joanne cared for our Group and provided a wealth of information with abundant facts, figures and considerable humour. Stayed in the Aquabella Hotel in Aix-en-Provence and enjoyed the excursions to historic towns and stunning rural countryside in a part of France with so much to offer the visitor. Another sucessfull holiday with Riviera and thoroughly recommended!
Review by John Chambers on 18 June 2016
Wonderful tour plus tour guide Muhammad who went the extra mile for everyone.
Riviera Travel up to their usual high standards With hotel aquabella excellent very good facilities.well done everyone.
Review by Patricia Davies on 3 June 2016
We have just returned from the tour, our second time. Our second time also at the Hotel Aquabella which is ideally located near to the town of Aix en Provence and all the staff were attentive and helpful. Special thanks to our Tour Manager, Mohamed, who was excellent and was very helpful and informative throughout the tour.
Review by David Hammond on 25 May 2016
Thoroughly enjoyed our holiday, great tour manager Mohammed, good hotel Aquabella in the heart of Aix en Provence, short walk to shops and restaurants and top it all wall to wall sunshine.
Review by Gill Wilson on 23 May 2016
Dear Riviera - our group of six has just returned from the “Undiscovered Provence” holiday, when we were extremely well looked after by Lorna, our tour manager. Lorna was unfailingly efficient, helpful, and friendly, and added greatly to our enjoyment of the holiday. She is a credit to you!
Review by Jo Rees on 19 May 2016
Having just returned from my fifth Riviera Tour, I am just so pleased to record yet another wonderful holiday experience. This time we chose Undiscovered Provence and yet again were delighted with every aspect of our tour. The itinerary was managed brilliantly so that in a few days we were able to see the very best that the area could offer. It is amazing, the amount of detail that can be included in a short visit but Riviera comes up trumps every time. Our Tour Manager was excellent - so knowledgable about the area, sensitive to every ones particular needs and interests, always prepared to go that little bit further to ensure that the high standard people look for on their annual holiday is maintained. Thanks again Riviera, I am always delighted to tell all my friends just how good your company is! Travelled on 20/06/2012
Review by Valerie Convery,Cardiff on 29 June 2012
We have recently returned from a most enjoyable visit to Provence and would specially commend your tour guides. Our transfer rep. from Nice Airport to Aix-en-Provence was first class, over and above her remit. After checking in to the hotel, she escorted us into the town centre to purchase bus carnets - particularly useful as tourist information was closed the following day, Sunday - and gave us a brief orientation. Our tour guide was also outstanding; a mine of information, nothing was too much trouble for her, particularly when faced with a TGV strike affecting some of our homewardbound group. Our guide who returned us to the airport, added much interesting local information en route. We highly commend these three ladies and the entire tour. Many thanks. Travelled on 18/09/2010
Review by Mrs E Stewart, Harrogate on 21 October 2010
Have recently spent 6 days with Riviera Travel on your tour of Provence. Excellent in all respects, the hotel was really above expectations, the organisation was very good and the week was full of interest made all the better by our knowledgeable guide. Travelled on 14/06/2010
Review by Fred Streeter, Steyning ,W.Sussex on 2 July 2010
Just to tell you how very much we enjoyed our holiday with you. It was beautifully organized and our Courier could not have been more charming and helpful. He took us on two guided walks and was full of detailed information and gave us interesting commentaries on our various excursions. He had a delightful sense of humour and was full of amusing anecdotes. He was obviously very experienced. He was one of the best couriers I have ever experienced. The Hotel in Aix was comfortable and the staff helpful. I shall certainly hope to travel with you again, and shall not hesitate to recommend Riviera Travel to my friends. Regards, Susan Sharp Travelled on 15/10/2012
Review by Susan Sharp on 5 November 2012
We have just returned from our holiday in ‘Undiscovered Provence’. A fantastic and fascinating six days. Paul, our courier, had a great sense of humour, and provided us with a wealth of information so that we could really appreciate the many places we visited. Our coach driver was extremely efficient making sure we had smooth journeys during the four days of sightseeing, and the hotel provided comfortable accommodation. Many thanks to everyone for making it such a memorable holiday and also to Riviera Travel for planning it all!
Review by Susan Jones on 27 June 2013
Thank you once again (our sixth trip with you). Your service is excellent and seamless and our tour guide, Kay, is a joy. She is very well informed about all aspects of Provence and France generally, has a good sense of humour, mixed with everyone and was very patient answering all our questions.
Review by Carol Martin on 2 July 2013
We have just returned from Aix en Provence with your company. We both have to say how pleased we were with the holiday. Your tour Manager, Lorna, was excellent, her enthusiasm and understanding of the region was superb and she imparted it all with a rare combination of knowledge and humour. Indeed it would be difficult to find anyone with such an interest in local traditions and a passion for the country. Nothing was too much trouble for her and she went out of her way to advise, help and communicate information to everyone. She is very patient even when under pressure, which happens with French officials at times! She is an excellent representative for your company, and we are definitely inspired to consider the Loire Valley next year with Riviera. It would be great if she was our guide. It would be churlish not to mention your coach contractor who supplied such good coaches and our talented driver who was extremely skilled and helpful, making sure we saw all the sights and had time to take our photos. This will have been our fifth holiday with your company and it is easy to see how you are voted the best operator again! I believe you listen to your reps, constantly re-evaluate your trips and adapt to suit local requirements. It makes all the difference and the caring shows. Many thanks again.
Review by Graeme and Chris Yeates on 4 July 2013
Returned from this holiday on 1 July, and wish to say what a lovely tour this was - pity we just missed seeing the Tour de France in Aix by 2 days! Hotel Novotel Beaumanoir is very comfortable, with excellent food and very helpful staff. Although this hotel is on the edge of Aix, the bus service into town is excellent. The night time receptionist ( on 30 June) was particularly helpful, when my partner needed a hospital visit. The tours each day were varied, and each one with beautiful scenery and interesting information - art, history, architecture. We would especially like to thank our Tour Manager, Kay, who was humorous, very knowledgeable, and just very pleasant to be with. We definitely intend to travel again with Riviera - probably to France or Italy.
Review by Judith Laycock on 4 July 2013
We greatly enjoyed our time in Provence. We were very ably guided by Paul who was very well informed about the area and calm and good humoured throughout. There was a good balance of organised and free time. The tours were very interesting and varied. The driver negotiated some very difficult routes to show us some beautiful landscapes. The hotel was better than expected and fine as place to rest between trips out. We travelled to Aix by train and enjoyed the Eurostar and TGV experience.
Review by Mr and Mrs T. Lewis + J. Lewis on 6 July 2013
Recent trip to Provence proved an extremely interesting, informative and delightful one, with much diverse scenery. Excellent Tour Manager, Kay, who shared her superb knowledge with us, showing great attention to detail and organisational skills. Hotel situated out of Aix, but the local bus service proved a real asset. Another superb trip by Riviera Travel.
Review by Mrs Chris Smith on 23 July 2013
I had a wonderful 5 nights break in Provence; By train from St.Pancras on Saturday 7th to Thursday 12th September. Staying at Novotel Aix Beaumanoir, excellent in every way. Our tour guide Michelle was friendly, professional, and very knowledgeable; perfect.! This holiday was booked by my friend Mr R Richardson, I shall definitely be booking with you in the future. Very good holiday, thanks to all concerned.
Review by Carol Croft on 17 September 2013
We have just returned from a wonderful holiday based in Aix en Provence. From the time we landed in Nice to the day we left, we were accompanied by tour guide Bernadette whose knowledge of the whole area was second to none. The hotel was very comfortable and the local bus service into Aix was excellent. We visited so many different and varied places full of history. This holiday was our first to France but will have no hesitation visiting there again with your company. Also a big thank you to the coach company and in particular the coach driver Jean Pierre who was most professional and a real gentleman. Maureen Wilde
Review by Mrs M Wilde on 23 September 2013
We very much enjoyed our recent holiday with Riviera Travel. We managed to see so much of Provence in a relatively short time. Bernadette was a helpful and knowledgeable guide and our driver, Jean Pierre was excellent. Although the hotel was outside the centre of Aix, it was in a nice residential area and on an excellent bus route into the town, which enabled us to explore and make the most of the evenings. The weather was brilliant too. We had a lovely time, Thank you.
Review by Christine Walmsley on 27 September 2013
Undiscovered Provence certainly lived up to its name. The holiday content was a perfect mix of the important sights of the region with lovely countryside and the opportunity to visit some delightful small villages. The hotel was better than expected, and the out of town location was not a problem because of the frequent, easy to use bus service. The friendly professionalism of our tour manager, Barbara, and excellent driving of Jean Pierre contributed to making this, our first holiday with Riviera, a complete success - we will return!
Review by Brian and Jane King on 29 September 2013
I had never visited Provence, or been on a ‘tour’ type holiday before and was wondering what it would be like. I thoroughly enjoyed the itinery, with everything organised so well, and it was such a treat to be so well thought about by Diane, our tour guide who was warm, friendly, informative, and clearly loves her job. Thank you Diane and Riviera.
Review by Christine Sheppard on 2 October 2013
This was our second and extremely enjoyable Riviera holiday. Our journey by Eurostar and TGV was very interesting and comfortable, allowing us to see a great deal of the changing French countryside. Our hotel was extremely comfortable too and the outdoor pool was very refreshing after a hectic day’s sightseeing. The whole area is undoubtedly beautiful and the trips ensured that we saw as much as possible in the time available. There was enough flexibility to enable us to also explore Aix independently. Finally, Diane, our tour manager, made sure that everything ran as smoothly as possible. Her cheerful personality and her knowledge of the region made her the perfect guide.
Review by Dave and Jane Smith on 6 October 2013
We have just returned from a short break in Aix en Provence. I would just like to extend my thanks to Diane our tour guide. Unfortunately I fell and broke my ankle on arrival at Aix, I was taken to hospital and ended up in plaster. We arrived at the hotel some time after midnight, Diane had waited for us and managed to get some food for us, she was enormously helpful with many details we did not think of, including contacting the hospital to sort out medical insurance issues. We managed to continue our holiday mainly due to her help. We enjoyed our little ‘break’ and will consider Riviera again as we enjoyed ourselves very much! Please extend our grateful thanks to Diane.
Review by Sue & ken Richmond on 8 October 2013
We had a great time in Provence as we had never visited this part of France up till this time we had stayed in and around the Bezier Area and had promised ourselves a trip to Provence and with the Guide Michelle (Great Guide) we were provided with the history of each place we visited and the points of interest. The journey was enhanced by a Great Coach Driver who was careful and helpful! We had a great time and would recommend this to anyone thinking of such a holiday, our only problem was that it ended all too soon! The journey to and from France by TGV is recommend if you would like to see the countryside as you travel across France and its regions, plus the wine was great!
Review by David and Myra Kerr on 10 October 2013
This tour was extremely well organised. There was a small problem with the hotel room which was very quickly sorted by the tour manager. Throughout, the tour manager was professional, very well informed and friendly. Both the manager and driver worked very hard to give us a wonderful holiday. This tour covered a great deal of Provence in a short space of time. I would not hesitate to use Riviera again.
Review by Christine Jackson on 12 October 2013
My wife and I very much enjoyed our visit to Provence via Eurostar. It was very well organised and our leader, Paul, did an excellent job.
Review by RAYMOND J CLAY on 31 October 2013
I write to compliment Riviera for the well thought out holiday spent in Provence. My 2nd trip with this great company and a further holiday booked to visit Spain in September. The tour manager, Paul, was delightful company and very helpful at all times. I would also mention Jean Pierre, our coach driver, he showed great expertise in some tight spaces. The hotel although a little tired, was comfortable and the staff charming. The food was of good quality and plentiful. I just wish there were more 6 day breaks please.
Review by M Gowing on 18 May 2014
We have just returned from an enjoyable trip to Provence by Eurostar and TGV. Lorna, our tour guide, worked very hard to ensure we all enjoyed the trip and she gave us a great deal of local knowledge, based on her experience of having lived in this area. The trip was well organised and the daily excursions gave us plenty of time to look around the various towns and villages. The hotel was somewhat basic, but adequate for our needs. A good daily breakfast was available with a good choice of fresh food, and the hotel also serves a hot or cold buffet in the, evening which is rather expensive. The hotel is very near a busy road, but there is a good bus service into town and a supermarket just ten minutes walk away. The rooms are large and clean, but in need of modernisation and refurbishment. The skeletal staff work very hard and are polite and courteous.
Review by Jenny Osman on 24 May 2014
Thank you once again for a well organised programme & smooth travel arrangements. AND arranging decent weather!! Too early for the Lavender, but our splendid driver Jean Pierre spotted a field of poppies, giving a photo opportunity. Lorna, as ever enthusiastic about the area. Not wishing to chase our summer away, but looking forward to my next trip with you in September.
Review by mrs.margaret forbes on 27 May 2014
Just returned from excellent trip to Provence staying at the Kyriad Prestige. The hotel was very good—not in town centre but bus stop was just over road (10 mins.to town and 1 euro) Aix is lovely with scores of restaurants and bars.Neil our tour manager was very good and helpful with lots of local knowledge about every place we visited—fantastic coach driver (Pascal) too. Fabulous trip and we’ll recommended!
Review by Susan Gable on 15 June 2014
This was our second holiday with Riviera Travel and our tour manager for both holidays was Neil Woodward. The tour exceeded our expectations and Neil yet again managed to achieve the right balance of knowledge and information with going “over the top” or saying too little. Would heartily recommend Riviera to people
Review by Paul & Carol Gooderson on 20 June 2014
Having travelled widely for probably too many years, I truly cant praise enough the patience, fortitude and good humour shown by our tour guide Lorna. When we arrived at Lille the railway strike caused our train to Aix to be cancelled and our group to be stuck on the station for 4 hours arriving at the hotel via Macdonalds at midnight. It was because of Lorna’s positive attitude that we were all up and ready to go the next morning. The hotel was comfortable and the staff friendly rather than professional although I found crossing not 1 but 3 very busy autoroutes a trial. The tours were well organized, the group most friendly and Lorna’s local information most helpful.
Review by mary kew on 1 July 2014
We have just had a wonderful trip with your company. The Hotel was better than expected and had everything we needed including tea and Coffee facilities and a fridge and Safe in the room. (Kyriad Prestige) The tours were brilliant and our Tour Manager Diane was excellent. There wasn’t anything she didn’t know about where we went. She gave us information on all areas including where to eat, where to get Bus tickets from and catch the local Bus - even,very importantly, where the loos were. Lovely lady. We were so lucky to have seen the lavender and Sunflowers in bloom in the Luberon, White Horses, Bulls and Flamingos in the Camargue and unbroken sunshine as well! It was our first trip with Riviera and we will certainly use them again. Many on our tour had used them several times before.
Review by Pauline & Colin Croxford on 5 July 2014
We have just returned from an excellent tour of “undiscovered Provence”. Our guide, Paul, was very informative and managed to remain calm and good humoured, even in trying situations, such as the delays at Lille caused by the Belgian rail strike. Our coach driver, Pascal, was also excellent. We stayed at the Novotel Beaumanoir which was comfortable and friendly, with a good restaurant, and an easy bus ride from the centre of Aix en Provence.
This was our fourth tour with Riviera Travel. We find that they are very professional and offer very high standards, and seem to anticipate and provide exactly what we will want. Thank you Riviera, for giving us all the joys of travel, with none of the hassle!
Review by Jenni Atkinson on 8 July 2014
I am writing to express my thanks to Paul our tour guide for our recent trip to Provence. His knowledge and enthusiasm made the holiday really great. Unfortunately due to the chaos at Lille which he handled really well we were separated and could not thank him personally. Many thanks for yet another super holiday. Have already chosen next years !!
Review by Carol and Mike Fenn on 9 July 2014
We have travelled with Riviera Travel about four times and always enjoyed the experience. Our most recent trip was to Provence. We stayed in the Novotel in Aix en Provence. We had a nice room overlooking the car park - this turned out to be an advantage as it was quiet and we heard no noise from the nearby motorway. The staff were friendly and helpful and the hotel is modern and clean. We had a good choice at breakfast and evening meals/bar snacks could be purchased there if we didn’t wish to go into the town to one of the many restaurants. The trips each day were most interesting and enjoyable. We visited some delightful villages, Roman ruins, Roman bridges as well as Aix en Provence, Arles and Avignon. All of the organised trips gave us a real insight into past and present Provence. The trip to the Carmague was interesting but we weren’t keen on Sainte Marie sur la Mer - it is very ‘tripperish’ - we would have been happy to have given that a miss! It was great to see the flamingos and white horses from the coach. The transfer arrangements were smooth. Our coach driver throughout was excellent, Jean Paul is a really experienced and safe driver. Thanks again for another great holiday. See you again next year, all being well.
Review by Wendy Rice on 22 September 2014
We have just returned from a fabulous holiday in Provence and would like to thank our excellent tour guide Dianne. She really made our holiday enjoyable. She is so knowledgable, organised and friendly. I can honestly say she could not have done anything any better. Provence is such a beautiful area. I would definitely recommend this tour. It is difficult to single out anything in particular because it was all perfect. We have been with Riviera before and will certainly go again.
Review by Cherida Unwin on 29 September 2014
Just to say what an enjoyable holiday we had in France. We loved every minute of the trip. Our guide Barbara was great . She greeted us so nicely at the airport and gave such well prepared and informative commentaries about the area. She knew so much and was very enthusiastic about the wonderful places we visited. Thank you Barbara. The hotel was good, comfortable, clean and the staff were helpful and friendly. Good choice! Our bus driver Jean Pierre was a gentleman. Very smart and very French of course! All in all we had a lovely holiday discovering Provence. Thank you Riviera! We will come with you again.
Review by Joan and Nadim kaina on 2 October 2014
Excellent tour but I would in particular like to mention the excellence of the tour guide, Barbara, together with the expertise of our driver, Jean Pierre.
Review by Brian Foster on 6 October 2014
Thank you for a wonderful informative trip Great staff especially Neil and Coach driver
Review by Michael Peters on 12 October 2014
We enjoyed this tour very much, Star of the show was our Tour Manager Neil Woodward, who at all times was efficient, helpful and cheerful, he certainly made it all a success. We were particularly pleased that he joined us at St Pancras as we were under the impression, it would be at our final destination. The hotel Novotel Beaumanoir was very pleasant with helpful staff, we were completely happy there. All tours were excellent with all places visited as specified. It was good to have a very safe and experienced coach driver, John Pierre.
Review by Patricia and David Collett on 14 October 2014
We have just returned from a wonderful and exceptionally well organised tour of Provence. Our hotel the Renaissance was absolutely superb. It spotlessly clean and luxurious. The quality of the food was also superp. Loran our tour guide was helpful and very knowledgeable. Added to all this was the glorious weather. This was our first trip with Riviera Travel, but it certainly won’t be our last.
Review by Sheila Iwaskow on 6 June 2015
This tour was wonderful in every way. The hotel Novotel Beaumanoir had every thing for us, the food, the friendly service, the very comfortable rooms with everything provided. The country is beautiful and we saw so much. Our driver Cedric was superb and extremely helpful. However for me, the highlight was our guide Diane. She made the tour come alive with all her knowledge of all the places we visited, her care for all members of of our group, her sense of humour. She dealt calmly with certain stressful incidents. I could go on but will just finish by saying that I am already searching out my next tour with you. Thank you so much
Review by Joyce hunter on 7 June 2015
I have recently returned from a very enjoyable week in Provence with Bernadette as our Guide. The holiday was very well organised throughout the week by Bernadette which in my view contributed hugely toward the success of the holiday. I am travelling again with Riviera in July, to Florence & Tuscany on this occasion and can only hope that the Guide will be as professional and approachable as Bernadette.
Review by Margaret Tennet on 12 June 2015
I felt compelled to write having just returned from one of the best holidays we’ve ever had (and we have had quite a few) and congratulate everyone at Riviera for putting together such a fantastic and interesting tour. I cannot stress enough how our guide and courier Bernadette was the very best we have had. There was not a thing about France whether it be artists, poets, writers, politics, nature, customs or areas in France and much more that she did not know or could explain and converse about. She cared for your clients as if they were her family and went the extra mile for people who were experiencing problems, even staying with one couple when the gentleman took ill and had to go into hospital. She stayed with them till the early hours of the morning and then took us all on a trip. Our driver Pierre was funny, charming and a really good and safe driver, even though he only spoke french he communicated very well with us and was most friendly. The tours were planned perfectly except for one were we probably would have liked a little more time in St Marie Del Mer (spelling not correct?) and less time in Arles. The hotel although a little way out of Aix (only a 1 euro and a 10 min bus ride) and for walking about 40 mins stroll) was very good, the food lovely, rooms comfortable (but no drawers or dressing table mirror, but we coped) the 2 restaurants we dined in the first was lovely, surroundings gorgeous, food and service excellent. The second very noisy (due to acoustics - low ceiling) and service was slow although the food was lovely, don’t they eat vegetables in France? as we were never served any. However this did not spoil our enjoyment as salads were available for lunch in some of the pretty villages we visited and boy were they big. I swear there was a whole LARGE lettuce on my plate. The weather was perfect hot sunshine and not a drop of rain and the flights were fine as usual. I have to mention Jess who picked us up at the airport and took us back he was really friendly and spoke excellent English. We cannot wait to book up for next year for the Dordogne & Carcassonne or Loire Valley tour (can’t make our mind up) perhaps we’ll do both especially if we could have Bernadette again. I would recommend this holiday strongly and such good value for money especially as we had four dinners included which was a bonus and not expected. Thank you all at Riviera and thank you Bernadette for making our holiday to the South of France one to remember.
Review by Sybil Mountford on 14 June 2015
This was a holiday we came home from having enjoyed every moment of the tour with our guide Diane. We were kept us so well informed about the places of interest in such an interesting way that I felt this was worth praise. From arranging to seat us with our friends to researching the local toilets all done to perfection. Nothing was too much trouble she is a wonderful guide who loves her job and copes with all problems in a first class way. Having taken 10 previous escorted tours with Riviera this was the best one to date and wanted Diane to know.
Review by Mr & Mrs Taylor on 16 June 2015
We have just returned from our first holiday with Riviera: it certainly won’t be our last. We have really enjoyed an excellent tour which gave us a splendid opportunity to see an area of France which we have wanted to visit for while. Our tour manager, Paul, did a splendid job in guiding us around a very well planned tour of the area which gave us the opportunity to experience a beautiful corner of the country. His commentary gave just the right amount of background to the area, delivered in an informative, personal and humorous manner. It was helpful to have him accompanying us from and to St Pancras. We appreciated the skills of our driver, Cedric, particularly in the way he manoeuvred the coach in some challenging situations. The rare event of a coach breakdown, on the last day, was handled very professionally and resulted in little impact on our itinerary. We were able to sample some stunning views from the location where it failed! The hotel, Novel Beaumanoir, provided us with a comfortably appointed room which was well insulated from the nearby autoroute. The food was very good but the service in the bar and restaurant was, at times, somewhat stretched giving impression that they were understaffed in that area. We appreciated the lovely meals at the two restaurants, set in splendid surroundings, which we were taken to just outside Aix. Congratulations to all at Riviera for putting together such an excellent holiday: you have set your bar at a very high level! Lynne & Richard Varley
Review by Lynne & Richard Varley on 18 June 2015
My husband and I thoroughly enjoyed our recent trip: the tour manager, Keith, the hotel and the excursions were all as excellent as we have come to expect of Riviera. My main reason for writing this review is to show our appreciation of Keith’s swift and efficient organisation of accommodation and transport for us when, on arriving at Lille on our return journey, he found that due to industrial action, all trains had been cancelled for the rest of the day. He kept everybody very well-informed and was available for queries throughout the evening and next day. He also ensured we had the necessary information for claiming compensation. A big thank you to him!
Review by Bridget Mallett on 29 June 2015
We flew with jet 2 and had excellent flights. We stayed at grand hotel Roi Renee. The hotel itself was very nice. We had a problem finding seats at breakfast on the first day but had no problems after that. The breakfasts were lovely and of a good standard. The two evening meals in the hotel were satisfactory but not excellent. However we had two meals out at Le mas d’entrement and la Bastide de Cobries. Both places were delightful and the food was excellent. The drinks prices at the restaurants were far better than at the hotel where the prices were over-inflated. All the trips out were lovely. Barbara our guide had excellent knowledge and a raft of information to share with us. Throughout the trip she was pleasant, helpful, friendly and good to be with. She provided excellent service to us in all respects Our driver was Pascal and he was excellent- a good and safe driver and very amenable and thoughtful. It was an excellent holiday all told.
Review by Brenda Alderson on 1 July 2015
We have just returned from another successful Riveria holiday. Provence was beautiful and the tours were all very good. Not sure that the 4 dinners (2 in the hotel) were really necessary bearing in mind the large number of restaurants in Aix. However the first restuarant outside the hotel (Le Mas D’Entremont) was a very attractive location with good service and good food. The other restaurant (La Bastide de Cabries) was not an attractive location and far too noisy.
However the most important issue on this tour was the fact that 3 of our group suffered very unfortunate accidents requiring hospital treatment. The way our tour guide Barbara dealt with these incidents was, to say the least, wonderful. Her patience was exemplary and she was a credit to Riveria Travel.
Review by David Brewster on 3 July 2015
This was our first tour with Riviera Travel and it lived up to our expectations. Our guide, Barbara, was a mine of information and organised us all in a pleasant manner and without fuss. She had a lot to cope with that week with several accidents but she was always cheerful and friendly. The hotel accommodation was good but the two meals in the hotel were only average and the wine grossly overpriced. The two meals out were very enjoyable, particularly the meal at Le Mas d’Entremont, which was superb. The outings were all very enjoyable despite the heat. We hope to book another tour before too long.
Review by Mr & Mrs Bradley on 15 July 2015
This was our fourth Riviera holiday and the best yet. We had a wonderful time and enjoyed every aspect of it. The itinerary was varied and well paced with a good amount of free time at each stop. Keith was an excellent tour guide, well informed, approachable and calm. We particularly enjoyed Lourmarin on market day and Rousillon. The coastal visit to Cassis and the included boat trip was a delight in such hot weather. Our free day on Sunday was ideal for a return visit to Aix as it was less crowded than in the week, yet the museums were open as were the street markets. The Novotel was better then expected with the bonus of a fridge in the room. Breakfast was more than adequate and we enjoyed all our included meals. The bus ride into town was easy. The journey on Eurostar and TGV went smoothly with no delays. We could happily do this holiday all over again and may well do so in the future!
Review by Mr and Mrs Rippon on 20 July 2015
Just a brief note to say thanks for our holiday last week, Undiscovered Provence. As you are no doubt aware from the tour leader Paul, there were travel glitches particularly on Eurostar in both directions, but these did not really detract from our overall enjoyment. Paul was very good, as I’ve come to expect from Riviera tour leaders. The only suggestion for improvement that I can think of is that we would have appreciated another free day, (or at least another free half day) with perhaps the free half day, and what would then be the two others free days splitting up the week. One or two others on the tour mentioned this as well. Aix en Provence is such a pleasant place that it would have been good to have had another day just wandering round, perhaps going to one or two galleries. The Aquabella where we stayed is ideally situated. Paul did of course emphasise the flexibility of the week in that there was no obligation to go on any of the day tours, but these were good and we would not have wanted to miss them. Hope our holiday next year with you is as good.
Review by Chris Vallis on 11 September 2015
My husband and I have just returned from the Undiscovered Provence holiday which was thoroughly enjoyable. Everything worked like ‘clockwork’ and our Tour Manager Diane kept us well informed every inch of the way. Her knowledge of Provence is exceptional and her personality is very caring and considerate. Nothing was too much trouble for her. The tours of Provence were excellent; the Hotel Aquabella was perfectly situated and spotlessly clean. The staff were very accommodating and the food in the restaurant was of a very high standard. We look forward to travelling with Riviera next time. Many thanks.
Review by Mrs Susan Powell on 17 September 2015
Many thanks to Bernadette who was our guide on the Undiscovered Provence tour starting 15/9/2015. She was as informative and helpful as ever and even remembered to post us a leaflet about the Course Camarguaise (the traditional bull games of the Camargue) for our grandchildren.
Review by Bernard and Eileen Newman on 12 October 2015
We were on the tour commencing the 28th September and we would like to thank Bernadette and her sister Kathleen for all their help and information, we know that they had to fill in at short notice. We would also like to thank the coach driver Bruno who again was most helpful. We thoroughly enjoyed our stay at the Hotel Aquabella which we found very comfortable and in an ideal position near to the centre of Aix en Provence. The facilities are excellent and all the staff were attentive. We have booked the same holiday for May 2016 and looking forward to our next holiday in Aix.
Review by David Hammond on 14 October 2015
This was our first holiday that was an organised tour and our first with Riviera and it was a resounding success. The benefit for us with this tour was that we were able to cover a lot of ground and get an overview of the region for a fraction of the cost had we booked it separately ourselves. And it was excellent value for money. We chose to fly to Nice for a small supplement (rather a long transfer to Aix particularly after our coach was unavoidably delayed) and we settled for the basic hotel - the Novotel Beaumanoir. It was only basic in that it did not carry a supplement like the other three options. We loved the hotel as a base and enjoyed the twenty odd minute walk into Aix which we did several times. Each day was a delight (gorgeous weather helped) and we were constantly surprised by the lovely places we visited: Aix, Avignon, Arles, The Luberon, The Camargue, Cassis etc etc. Our manager, Bernadette, shepherded us with great sensitivity (and some of us were old and forgetful) and was a mine of information. We enjoyed walking tours of Aix and Arles with her and she is a real asset to Riviera Travel. Likewise our driver, Denis, who was expert and good humoured. The two meals provided by the hotel and the two organised visits to restaurants were very enjoyable and bred a real sense of community for our party. We enjoyed having Saturday to ourselves as well. For us, this was just what we wanted and we are already planning our next Riviera tour.
Review by Richard Willshire on 20 October 2015
This was our tenth Riviera experience and, in every respect, was up to the standard we have come to expect. Travel arrangements via Jet2 were good and although the two-hour drive from Nice to Aix in heavy rain did not augur well, the weather for the remainder of the week was warm and sunny. The Aquabella was conveniently located, and the accommodation, service and food were all of a very high standard (even if they did struggle with a special dietary requirement). The two restaurants chosen for the meals out were of a very high standard (although one suffered from an over-amplified guitarist!) The itinerary was well planned, with the week made up of a good mixture of sight-seeing and relaxation. Having visited the region before, we were pleased to be introduced to some “undiscovered” locations, which we were able to better enjoy without the heat and crowds normally associated with that attractive part of France. Tour Manager, Bernadette and driver Pascal, were an excellent team, who contributed greatly to the overall experience.
Review by Hugh Roberts on 30 October 2015
My wife and I went on your Escorted Tour to Provence in September and I am e-mailing just to say how much we enjoyed the whole holiday. The travel arrangements worked smoothly, we loved Aix,the Aquibella Hotel and all the trips out. We cannot speak highly enough of Dianne our Tour Manager whose organisation and knowledge of the area was excellent and which made the holiday. Would not hesitate to recommend this Tour.