I arrived home from a lovely holiday with Riviera Travel, my first trip with your company, to the beautiful Adriatic and Dalmatian regions of Croatia, Bosnia I Herzegovina and Montenegro. As a well-travelled person with my job I appreciate how much goes into the planning and organising such trips. I was very impressed by the pre-holiday information and communications from your company as well as the holiday itself managed by Chris Brown who demonstrated a high degree of professionalism, organisation skills, interpersonal skills, enthusiasm and knowledge about the region. He was always on hand to offer help and advice to anyone who needed it, especially the elderly gentleman who was wheel-chair bound due to MS. I am sure I speak for all the other 45 travellers on this tour. Chris is a credit to your organisation. Chris advised on restaurants, places to see and managed his time well ensuring just the right level of breaks in travel, border crossings and ensured the right level freedom for everyone as well as joining us on some of the excursions.
Other people worthy of equal note:
Mario Radinho, our driver for the 8 days. He too was very professional, knowledgeable on the region, enthusiastic and friendly and above all a very safe coach driver and willing to help at all times. I felt completely happy in his good hands.
Antonia, our tour guide in Dubrovnik old city, with excellent knowledge on the historical town and great wit.
The other tour guide we had in Split was excellent too, but I have forgotten her name.
The choice of restaurants where we had the option to eat were well thought out. I mention just two where we had exceptional service: Jadran on the seafront in Budva managed by Krsto and Obala on Lopud Island.
The whole itinerary, Krka National Park, Skradin, Split, Trogir, Mostar, Dubrovnik, Island hopping from Dubrovnik, Montenegro’s Kotor and Budva and the free day on Friday, where 14 of us took the three Island boat trip.
Next year, I have already booked my holiday from 28th October 2015 for 14 days to South India and the Kerala region, it would be great if Chris was our tour manager for this holiday too. I am looking forward to this so much and it is the first time that I have booked so far in advance.
All the very best and thank you.
Review by Mike Cresswell on 10 September 2014