Quality Promise
From the best of the British Isles to faraway Bhutan and Lake Garda to Lake Louise. The world is opening up again, and it’s waiting for you. With us you're covered by our Quality Promise, so you can rest assured that you're always getting the best price for the same quality of holiday.
Our Quality Promise to you
- You can't find the same quality of holiday for less with a competitor - if you do, we'll match the price
- Simply notify us of the lower priced equivalent holiday, either before booking or within 48 hours of confirming your booking
Selected tours & cruises
(426 reviews)
8 days starting from £1549pp
2023 DATES ON SALE NOW
(124 reviews)
5 days starting from £899pp
2023 DATES ON SALE NOW
(1780 reviews)
8 days starting from £1069pp
2023 DATES ON SALE NOW
We've also got you covered with...
Flexible Booking
Change your holiday for free for any reason right up until your final balance payment is due.
Holiday Happiness. Guaranteed.
If you're not happy by day two, we'll bring you home at no extra charge and offer you a full refund.
Price Promise
If the price of your holiday reduces after you've booked, we'll reduce the price for you - or refund you the difference.
Terms & conditions
To be eligible for our Quality Promise, customers must notify us of the Equivalent Holiday available at a lower price either before booking, or within 48 hours of confirming their booking. If Riviera deems the Holiday to be of equivalent quality, then we will offer a price match. To be deemed as equivalent quality, the Holiday must meet the following criteria. The destination, duration and itinerary must be the same, even if the itinerary stops are not in the same order. Inclusions (excursions, meals and experiences) must be equivalent. The departure date must be the same. Flight or rail options must be equivalent; including departure gateway, Air line/ rail provider and time of day. The Accommodation must be equivalent, in respect of location, star-rating, board basis and facilities. The Quality Promise only applies to the core elements of the holiday (including tour or cruise, flights and transfers if booked as a package, or tour/cruise only), and only applies to the base price of the Holiday - exclusive offers, loyalty benefits or promotions offering upgrades or add-ons free of charge do not apply. Evidence must be provided to Riviera via a website link to the equivalent Holiday, or an official quote provided by a licensed travel agent or tour operator within the last 48 hours. If any elements of the Holiday differ, it is at Riviera's sole discretion as to whether to price match.
