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Travel Advice and Information for Existing Bookings

Quality Promise

Quality Promise

Price match guaranteed if you find the same quality of holiday for less

From the best of the British Isles to faraway Bhutan and Lake Garda to Lake Louise. The world is opening up again, and it’s waiting for you. With us you're covered by our Quality Promise, so you can rest assured that you're always getting the best price for the same quality of holiday.


Our Quality Promise to you

  • You can't find the same quality of holiday for less with a competitor - if you do, we'll match the price
  • Simply notify us of the lower priced equivalent holiday, either before booking or within 48 hours of confirming your booking


 

Terms & conditions 

Selected tours & cruises

All Tours & Cruises

Pont de Sully bridge on the Seine river in the evening | Paris, France
(418 reviews)
8 days starting from £1199pp 
2023 DATES ON SALE NOW
Dutch windmills on riverbank with blue skies overhead | Kinderdijk, Netherlands
(124 reviews)
5 days starting from £899pp 
2023 DATES ON SALE NOW
Budapest Chain Bridge over the Danube | Budapest, Hungary
(419 reviews)
15 days starting from £2199pp 
2023 DATES ON SALE NOW
Tower through the cloisters at Plaza d'Espana, Seville
(3006 reviews)
7 days starting from £699pp 
2023 DATES ON SALE NOW
Red tulips along the shores of Lake Como | Bellagio, Italy
(1780 reviews)
8 days starting from £1069pp 
2023 DATES ON SALE NOW
(7 reviews)
13 days starting from £4299pp 
2023 DATES ON SALE NOW

We've also got you covered with...

Riviera Travel | Flexible Booking

Flexible Booking

Change your holiday for free for any reason right up until your final balance payment is due.

Find out more

Riviera Travel | Holiday Happiness

Holiday Happiness. Guaranteed.

If you're not happy by day two, we'll bring you home at no extra charge and offer you a full refund.

Find out more

Riviera Travel | Price Promise

Price Promise

If the price of your holiday reduces after you've booked, we'll reduce the price for you - or refund you the difference.

Find out more

Vienna Natural History Museum Austria | Riviera Travel | River Cruises
(2043 reviews)
8 days starting from £1299pp 
2023 DATES ON SALE NOW

Terms & conditions

To be eligible for our Quality Promise, customers must notify us of the Equivalent Holiday available at a lower price either before booking, or within 48 hours of confirming their booking. If Riviera deems the Holiday to be of equivalent quality, then we will offer a price match. To be deemed as equivalent quality, the Holiday must meet the following criteria. The destination, duration and itinerary must be the same, even if the itinerary stops are not in the same order. Inclusions (excursions, meals and experiences) must be equivalent. The departure date must be the same. Flight or rail options must be equivalent; including departure gateway, Air line/ rail provider and time of day. The Accommodation must be equivalent, in respect of location, star-rating, board basis and facilities. The Quality Promise only applies to the core elements of the holiday (including tour or cruise, flights and transfers if booked as a package, or tour/cruise only), and only applies to the base price of the Holiday - exclusive offers, loyalty benefits or promotions offering upgrades or add-ons free of charge do not apply. Evidence must be provided to Riviera via a website link to the equivalent Holiday, or an official quote provided by a licensed travel agent or tour operator within the last 48 hours. If any elements of the Holiday differ, it is at Riviera's sole discretion as to whether to price match.