Book with confidence
The UK Government Traffic Light System will be replaced with a new simplified system categorising countries into either Red List or Rest of World from 4 October. We intend to operate holidays that fall into the 'Rest of world' category, provided we can be sure of offering an exceptional holiday experience and there will be no requirement to quarantine either on arrival or return. Book with complete confidence that if we can’t go ahead as planned, you can transfer to a later date or receive a full refund.
Here’s everything you need to know
Your Happiness, Guaranteed
You’re always protected by our Happiness Guarantee; if you aren’t happy by day two of your holiday, we’ll bring you home with a full refund.
It’s the Riviera difference that we’re proud of, and it means you can book your holiday with complete confidence.
Our best in class health & safety practices meet the very highest standards, and are underwritten by Ian Greaves (MCIEH), a leading independent expert.
To qualify you must raise your concerns with the Riviera Travel tour manager or cruise director and state your intention to take advantage of this guarantee within the first 24 hours of arrival at your holiday destination, they will endeavour to resolve any issues. If by the end of Day Two a solution cannot be reached, Riviera Travel will arrange and cover the cost for you to return to the starting point of your holiday arrangements with us from the next available location. We will also refund the total cost of your Riviera Travel holiday, although no refunds will be made for any additional costs incurred such as overnight hotels, airport travel, insurance, etc. The guarantee does not affect standard booking conditions or pre-departure cancellation policy. Valid on holidays of 8 days or more. Valid on 'land only' holidays. The guarantee will not apply where the situation is beyond our control.