It is your responsibility to take out appropriate travel insurance at the time of booking. It is a requirement of our Booking Conditions that every Riviera passenger is in possession of valid Travel Insurance for the full duration of your trip. If you have not organised this yet, please make sure you are covered before you leave home. You are free to choose any travel insurance policy, however you should ensure that your policy provides at least the same benefits as Riviera’s scheme.
Having compared our levels of cover and prices with many of our competitors, we know that our policy represents great value for money. More and more of our customer have taken up the policy secure in the knowledge that, from the time of booking to returning home from holiday, they have comprehensive cancellation and insurance cover.
Travel insurance is provided by Riviera Travel as an appointed representative of Travel & General Insurance Services Limited who are authorised and regulated by the FCA and details can be found on their website.
There are exclusions relating to any pre-existing medical conditions for you and anyone on whom your travel plans depend (such as a Close Relative). Please call our dedicated Healthcheck team onand they will be able to advise you of the cover available. You will be provided with a policy booklet and confirmation certificate, please read both carefully to ensure that the cover provided meets your needs. If for any reason you are not happy with the policy, you can return it to us within 14 days for a full refund provided that you have not travelled or made a claim. If you have any queries you can contact Travel & General’s customer services on . Key cover levels are Cancellation/Curtailment - £5,000; Medical Expenses - £5m; Personal baggage - £2,500 (Single item £400); Personal Accident - £25,000; Personal Liability - £2m; Legal Expenses - £15,000
Please ensure that your travel insurance policy covers you for any activities that you plan to undertake on your holiday. You should always carry your policy documents and the 24 hour emergency number with you on your holiday. We would also suggest that you leave a copy with a friend or relative.
We have just returned from India and Nepal. This was our 10th trip with Riviera, and the itinerary of this one is truly a jewel in Riviera’s crown! Every day had highli...
John and Alison Pope
India & Nepal Tour
Excellent holiday. Accommodation was extremely good, food was well prepared and the staff were very helpful. The Trip was made by the Courier Norman, a good bus driver an...
Jerusalem, Galilee & The Dead Sea Tour
My partner Lynne (Breadon) and I would like to personally thank your tour guide Bev Lewis for making the holiday a superb experience. Bev was always on hand and gave 110%...
Vietnam & Cambodia Tour
Christine and Michael Smythe
We have just returned from Lake Maggiore, Orta and The Matterhorn tour 20-27 Sept 2016, and wanted to write to you about our tour manager, Cecilia. I have already submitted a review of the whole holiday, but wanted to make specifi...
Aline and Alistair Paterson
We have just returned from a great trip to India and Nepal. The organisation by Riviera and our guide, Gill, was outstanding. Its a fairly manic itinerary with new exciting experiences every day. Rising before dawn became second n...