Latest 2021 travel advice. Find out more


Travel Insurance


It is your responsibility to take out appropriate travel insurance at the time of booking. It is a requirement of our booking conditions that every Riviera Travel passenger is in possession of valid travel insurance for the full duration of your trip.

If you have not organised this yet, please make sure you are covered before you leave home.

You are free to choose any travel insurance policy, however you should ensure that your policy provides at least the same benefits as the scheme offered by Riviera Travel.

Our new improved policy

With our new and improved insurance policy you can get back to exploring with confidence knowing you will be protected with our enhanced Covid cover. Here at Riviera Travel we try to ensure that you and your safety are of paramount importance so you can now travel knowing you'll be covered for:-

  • Cancellation if you contract Covid-19 within 14 days of travelling*
  • Emergency medical expenses if you contract Covid whilst you are away
  • Repatriation to bring you back when needed*
  • If you are denied boarding on your inbound flight due to showing symptoms of Covid-19
  • Up to 30 days FREE extended cover (if due to circumstances beyond your control or you are unable to return home)

This means that if you develop Covid-19 at home or abroad you will be looked after every step of the way, we are here to help you ensure you are safe. So, if the FCO say you are safe to travel to your destination and you feel ready to get back to exploring, feel at ease knowing you will be covered with our enhanced cover. **

Travel insurance is provided by Riviera Travel (FRN 455993) as an appointed representative of Travel & General Insurance Services Limited (FRN 304788) who are authorised and regulated by the FCA.

Details can be found on their website www.fca.org.uk. This insurance is arranged by Travel & General Insurance Services and Underwritten by Travel Insurance Facilities and Insured by White Horse Insurance. Travel Insurance Facilities are authorised and regulated by the Financial Conduct Authority. White Horse Insurance is authorised and regulated by the Bank of Ireland. Deemed authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website.

  • There are exclusions relating to any pre-existing medical conditions for you and anyone on whom your travel plans depend (such as a Close Relative).
  • Please call our dedicated Healthcheck team on 0203 829 6637 and they will be able to advise you of the cover available.
  • You will be provided with a policy booklet and confirmation certificate, please read both carefully to ensure that the cover provided meets your needs.
  • If for any reason you are not happy with the policy, you can return it to us within 14 days for a full refund provided that you have not travelled or made a claim.
  • If you have any queries you can contact Travel & General on 0203 829 6637 and you will be transferred to the correct team.

Key cover levels

  • Cancellation/Curtailment - £5,000
  • Medical Expenses - £10m
  • Personal baggage - £2,500 (Single item £400)
  • Personal Accident - £25,000
  • Personal Liability - £2m
  • Legal Expenses - £15,000


 Age on date of travel  Europe    Worldwide excluding North America   North America 
 Up to 5 days   6-8 days   9-15 days  Up to 16 days Up to 23 days Up to 17 days
18-65  £24.35 £35.62 £41.78 £59.83 £83.10 £83.17
66-69 £41.33 £47.97 £54.45 £95.50 £119.49 £119.60
70-74 £42.38 £54.73 £67.48 £109.34 £129.70 £134.20
75-79 £65.27 £78.26 £92.51 Please call 0330 024 9952
80+ £79.10 £103.90 £130.47
All premiums include Insurance Premium Tax at 20%


Age on date of Travel

UK Holidays


Up to 5 days

6-8 days

9 – 10 days

Up to 15 days

18 – 65





66 -74










All premiums include Insurance Premium Tax at 20%


View full details of our insurance policy for 2021

View our Insurance Product Information Document

Please ensure that your travel insurance policy covers you for any activities that you plan to undertake on your holiday.

You should always carry your policy documents and the 24 hour emergency number with you on your holiday.

We would also suggest that you leave a copy with a friend or relative.

Visit www.gov.uk/guidance/foreign-travel-insurance for information.

*Subject to medical certificate/test results. No cover for symptoms or diagnosis occured prior to purchasing policy. 

**Policy exclusions apply. Our policies are sold on a none advised bases, full details of the policy are available on request, it is your responsibility to ensure you are purchasing cover that meets your needs.