Reviewed and updated 23 February 2021
As the return of travel is on the horizon we listened with great interest as Boris Johnson outlined the Government's plans to ease the lockdown restrictions over the next few weeks and months.
We understand you may have questions about your upcoming holiday with us, particularly if it is due to depart prior to 17th May. We are contacting all our guests who are due to travel before the 17th May in departure date order therefore if you haven't heard from us already please rest assured we will be in contact with you in the next couple of weeks and there is nothing you will need to do in the meantime.
For holidays departing after May 17th, there are currently no changes planned for your trip. In the meantime please read our latest information on how we will ensure that you have a safe and happy holiday, guaranteed.
For customers whose holidays have been suspended and want to take a bit more time to decide on their future travel plans, we’re able to offer Refund Credit Notes. The Refund Credit Notes issued by us are backed by the government and come with many benefits and to help you understand all the details, we’ve created this useful guide. Rest assured your statutory rights remain unaffected and you can find out more about that here
We rigorously follow the guidance issued by the Foreign, Commonwealth and Development Office (FCDO) and you can access the very.
If you would like to know more about Coronavirus and the steps you can take to avoid catching it you can.
If you are interested in more general travel advice such as passport information, visa requirements or advice on money abroad or locals laws and customs you can.
If you’d like to speak with us you can call us on 01283 742300 or email us at
You can also find the FCDO (Foreign, Commonwealth and Development Office) on social media by clicking the icons below.