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We only use reputable transport suppliers, which enjoy a respected reputation for reliability, punctuality, customer service and most paramount of all, safety.
In these days of increased security measures, it is vital that you plan to be at your departure station in plenty of time before your scheduled departure time. Eurostar check-in is 45 minutes prior to departure. Please allow adequate time for road works, traffic hold-ups and security checks.
Please check your tickets and travel documents carefully for the most up to date departure time.
There are no specific weight or size limits on our rail services although you are limited to two pieces of luggage per person and you must be able to carry them on and off the train yourself.
Please ensure you use your Riviera Travel luggage labels as this will aid our Tour Manager and agents in identifying you at your arrival station.
If you have missed your Eurostar or connecting train , please contact the Reservations Department who can assist you.
All journey durations and departure timings are given in good faith based on schedules issued at the time of printing. Riviera Travel have no direct control over the transport provider and any delays, change of route or re-scheduling. Where possible, we will of course do our best to provide you with up-to-date information on the reason and expected length of the delay. In the event of extended delays, please note that hotels will not provide refunds for unused accommodation. However, most travel insurance policies (check your policy document) will pay some fixed compensation amounts if the delay exceeds 12 hours.
Please visit www.nationalrail.co.uk or telephone 0845 748 4950 for the latest information regarding your rail service.
Please note that if you opted to use our regional connecting stations for the Eurostar tours, restrictions may apply for certain rail companies.
Lovely people at Riviera
Another Birthday and to celebrate, another cruise. This was our third river journey with you and our sixth Riviera holiday. We knew we would not be .. [Read More]
Roberta Davis and George Matthews
My friend and I have had the most amazing trip to Krakow. Vic, our tour guide, made everything run so smoothly and was so kind and knowledgeable. The lovely local Polish guide, .. [Read More]
I’m recently home from my first holiday with Riviera and just want to thank everyone involved. The hotels and transport were excellent, comfortable and efficient. .. [Read More]
We have had another wonderful Riviera holiday, which exceeded expectations. In no small part this was because our tour manager John was outstanding. He has a deep .. [Read More]
Many thanks to Paula who was a brilliant guide. We loved her friendly relaxed style and the care she took to ensure that everyone had the best experience possible. Organisation was .. [Read More]
Colin and Mary Millett
We have just returned from our wonderful tour of Sorrento, Capri ,Pompeii ,Vesuvius and the Amalfi coast. We stayed at the Villa Maria which was comfortable, great room service and .. [Read More]
Tony and Jane Richardson
Inspired by our 1st tour with Riviera a couple of year ago, we felt that we could not go wrong with booking this tour. We were not disappointed, everything was so well .. [Read More]
Mike & Tessa Parker
This was the first time that we have travelled with Riviera. We chose this trip as I had family In East Germany and wanted to know more of the history of this region. We were not .. [Read More]
We have just returned from the Bruges tour which we thoroughly enjoyed. Our guide, Pete, was extremely knowledgeable and helpful. He gave us a brief 30 minute walk on .. [Read More]
Peter and Sue Hawes