We’ve been delighting customers for 33 years and we’ve been consistently recognised for exceptional customer service in numerous surveys, we are proud to announce that Which? Magazine awarded us both best River Cruise Operator as well as receiving their prestigious Which? Recommended Provider for cruise operators in their most recent cruise survey. We are especially delighted to hear that we received top marks on value for money emphasising the Riviera Travel Difference. We have previously acheived Which? recommended provider status over four consecutive years in 2012, '13, '14 and '15. We are very proud to add this honour to our list of accolades.
We have over the years been recognised by many other surveys, including the British Travel Awards, The Daily Telegraph, The Sunday Times, The Guardian and The Observer. Last year, we were Which? magazine’s highest-ranked river cruise operator, rated five stars for service, plus we were awarded ‘Best Value For Money’ by Travel Weekly. What’s more, 97% of our customers said they would book with us again on Reevoo, an independent provider of verified customer ratings and reviews.
These are staggering achievements in Britain’s most prestigious awards, voted for by the travelling public alone, indicating superb service and quality consistency.
To all those of you who kindly voted for us, a huge thank you. However, we have no intention of resting on our laurels and always endeavour to exceed your ever-rising expectations. There is simply no better company with whom to entrust your holiday plans.
Sandria & Alan Maddocks
Just to say how much we enjoyed our Riviera holiday to Lake Maggiore, Orta and the Matterhorn in August. We stayed at the Hotel Astoria in Stresa, with a balcony room overlooking Lake Maggiore and the Borromean Islands. Food was g...
Ian & Cindy Snelling
This was another very enjoyable Riviera Travel tour. The Hotel Astoria was very good, great views, enjoyable menus, & excellently presented & served. Particular highlights were the Centrovalli rail journey from Locarno, & the day...