Our Tour Managers
All tours are escorted by our own Tour Managers, many of whom have been with us for well over ten years – sixteen for a staggering twenty! It goes without saying that they are passionate about travel. They will help you to explore and make the most of your time, possess a caring and professional manner and are totally unflappable in the event of a problem. It is like being with a trusted friend accompanying, rather than taking you, to a destination they really love. You will learn far more from them than you will from many guidebooks – our Tour Managers’ enthusiasm and intimate knowledge of the destination will bring your holiday to life.
Expert Local Guides
On some tours we use the services of specially chosen local guides who really know their subject. In addition to providing detailed relevant background information, they can also help you connect to the local way of life and culture of a destination.
Become a Riviera Tour Manager
We are currently recruiting for our River Cruise programme for 2014, and are looking for enthusiastic people with an exceptional standard of customer service to commit for a large part of the 2014 season.
Riviera Travel entered the river cruising market five years ago and we have experienced extremely heavy growth in this area when compared with other programs. For 2013 we commissioned our own ship, MS Lord Byron, and we are excited to be adding another ship for 2014 (MS William Shakespeare), in addition to the four and five star vessels we currently charter.
Our clients expect a high level of service on our cruises, and we aim to be the best cruise operator on the European waterways, so we are looking for enthusiastic Cruise Directors and Tour Managers who work well in a team, both alongside each other and with the ship’s crew.
We will be running seven ships in 2014 at various times through the year, starting in April and finishing in November. To each ship we allocate a Cruise Director who it is envisaged will spend periods of 3 – 4 weeks at a time on the ship, with a break after each assignment of a similar length of time.
Areas of a Cruise Director’s responsibility:
Cruise Directors must be familiar with MS Office.
In addition, we also allocate a Tour Manager to each ship, and they may work anything from one week to three weeks at a time.
Areas of a Tour Manager’s responsibility:
Presentations are provided by the Riviera office, but Tour Managers should have good public speaking skills and experience in leading groups.
For both roles we are looking for people who are calm, friendly, hard working and enjoy engaging and chatting with clients. Successful candidates will have the ability to work well as part of a team as well as using their own initiative and good organisational skills are essential to ensure the smooth running of all itineraries. Experience in a similar position, especially on ships, is an advantage.
Our company ethos is to provide excellent value holidays and cruises with a good mix of free time and included visits. Our clients are generally middle-aged to retired and are often ex-professional people who are very interested in the cultural, historical and social aspects of the countries they are visiting. Our aim is to match them up with Cruise Directors and Tour Managers who have a genuine enthusiasm for the countries they visit, and who really enjoy sharing their knowledge and looking after people. The ability to speak German and/or French is also an asset.
If you can see yourself in either of these roles and are willing to commit to a busy programme in 2014, we would like to hear from you. Please download and fill in the application form and send with your CV and a recent photograph to either email@example.com by post to:
Riviera Travel Operations, New Manor, 328 Wetmore Road, Burton on Trent, DE14 1SP
Please quote the ref: “River Cruise” in the subject of the email or on the top of your application form if you are sending by post.